CubiScan 110-T
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Chapter 7
Troubleshooting
This chapter provides assistance in identifying and solving common
problems with the CubiScan 110-T. If you encounter problems not covered
in this chapter, or if a defect is suspected, contact your system integrator or
call Quantronix Technical Assistance at +1 (801) 451-7000 for assistance.
After installation, most problems are caused either by incorrect cabling or
because the system setup is not correct. If you are having problems with the
CubiScan 110-T, first verify that all cables attached to the controller box
inside the base (serial communications cables, sensor cables, power cord,
Ethernet cable, load cell cable) are fully seated and secure (locking rings,
clips, or screws). Then, verify that the setup is correct.
Problems with your computer may affect operation of the CubiScan 110-T
system. If you have trouble starting Qbit or if you encounter problems with
your computer (including computer related error messages), refer to your
computer manual or contact your computer representative or dealer for
assistance.
Frequent computer errors may be caused by dust or static electricity. It is
important that your computer be kept as clean and static free as possible.
Consult your computer manual for information.
If problems continue, review the following sections for more information.
No Response When You Turn Power On
If there is no response when you power on the CubiScan 110-T, do the
following:
1. Verify that the power strip is “live” and that the AC power cord is
properly and securely connected to the power adapter and to the power
strip.
2. Verify that the DC power cord is securely connected to the power
connector on the back of the CubiScan.
