quadient IS-5000, User Manual

Page: 216 / 364

Getting e-Confirmation Status Data
Mailing status information is available in two ways:
• Via your Online Services web page
• Via emails sent by the Online Services server.
You can log on to your Online Services web page with a password 24 hours a day, 7 days
a week.
Email notifications arrive when a change in your mail status occurs at USPS.
Processing e-Confirmation Items Using your Weighing
Platform
If you plan to use the eConfirmation service frequently, it is recommended you use a
handheld scanner to scan the tracking labels. The handheld scanner option is compatible
with the use of a Weighing Platform.
For information about the optional scanner, please contact your Customer Service
representative.
How to Process eConfirmation Items using the WP
The Weighing Platform must be connected to your mailing machine. Using your
Weighing Platform to send a package and request eConfirmation service is simple:
1. Place the eConfirmation label on the package.
2. Place your package on the WP.
(If needed, first remove all items from the WP and rezero your Weighing Platform –
see
How to Set to Zero the Weighing Platform on page 239 ).
3. Select the rate corresponding to the package to send (see How to Select a Rate on
page 76 ).
If the rate requires a ZIP code, a specific screen is displayed to capture the ZIP code.
4. Add an eConfirmation service.
In the eConfirmation screen, check the PIC number (tracking number) or scan it. The
machine automatically suggests the next PIC number.
If the displayed PIC number does not match your label, use the [C] key to clear
numbers (right to left), then enter the correct PIC number.
Use the labels in order to avoid typing the full PIC number each
time. If you have a scanner, scan the PIC number - this is fast,
easy, and reliable.
7
Online
Services
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