QMS Magicolor 6100, Operation Manual

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10 If you turned the printer off, ensure that you have turned the printer on again
and waited for it to warm up.
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Print quality problems are those related to the appearance of the pages you print.
Print quality problems include white lines on the page, uneven blacks, and other print
distortions.
First, refer to the appendix B, “Technical Specifications,” in the
Reference
manual for
recommended media types. If you are using recommended media and continue to
have problems with the quality of your printed pages, try this quick-check procedure:
1 Check that you are using the correct type media.
See appendix B, “Technical Specifications,” in the
Reference
manual for media
specifications.
2 If you are printing on thick stock, ensure that you have set both the driver
(Paper tab, Paper Type option) and the Media key to Thick Stock.
3 Check that there is enough toner in the printer whether or not the
x
TONER
LOW
message is displayed.
Toner can settle in the cartridges. To redistribute the toner, remove the toner car-
tridge and gently rock it from side to side. Then reinsert the cartridge and try print-
ing again.
4 If, after rocking the toner cartridge, the print quality does not improve and/or
the
x
TONER LOW
message remains on, replace the toner cartridge.
5 Before you place a service call, ensure all the required user cleaning has
been conducted.
6 Place a service call to your local vendor.