QMS Magicolor 6100, Operation Manual

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On a LocalTalk network, Macintosh computers sometimes interfere with each other. If
this happens often, reinstall the LaserWriter and Laser Prep files, which reset the
printer. If neither of these is the problem, place a service call to your QMS vendor.
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If your printer prints a standard status page even though you’ve configured the printer
in the Administration/Special Pages/Status Page Type menu to print an advanced sta-
tus page, your printer probably doesn’t have enough free memory available. To print
an advanced status page you may need to increase the amount of memory assigned
to the K Mem for PS Heap memory client or add more memory (see the “Memory”
section in chapter 3, “Technical Information,” in the
Reference manual for information
about memory clients).
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If the Ready indicator is on, but no startup page prints, check the following:
1 Make sure the option to print startup is enabled in Administration/Startup
Options/Do Startup Page.
2 Did you wait long enough? From a cold start, the printer takes approxi-
mately 3 minutes to warm up.
Be sure you wait long enough for a startup page before suspecting a problem.
3 Check that the paper cassettes are loaded with paper, in place and secure.
4 Check for a media jam.
5 Make sure a toner cartridge is installed.
6 Perform a restore defaults on the printer.
From your control panel, select Administration/Miscellaneous/Restore Defaults/
Factory Defaults/Yes.
7 Can you print a simple sentence such as “This is a test.” from a simple
application on your computer (for example, WordPad or Notepad)? From
your start menu on your computer, select Start/Programs/Accessories/
Wordpad.
8 Have you verified that the driver is the one for your particular QMS printer?
Delete it and reinstall it.