QMS Magicolor 6100, Operation Manual

Page: 180 / 224

8 !*
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If packets transmitted is 0, then there may be an issue with the network card or
printer.
2 If both values are greater than zero, proceed.
If either are zero, then you are not connected to the network, and won't be able to
print. Call Support at 877-778-2687 (toll free) for technical support.
3 Verify that your protocol is enabled—for example, TCP/IP, Lan Man, etc.
4 Verify that your information is void of typographical errors—for example in
the Print Server Context (in all caps).
For example,
NETWARE411 6100.PRINTERS.SUPPORT.CRC
» Note: Leading zeros will not be displayed on your IP address on this page.
5 If you are running TCP/IP, make sure you have 0.0.0.0 in your Subnet Mask
and Default Router.
It sounds like it won't work, but CrownNet will take care of that.
6 If your IP address isn't what you entered, then you may be running BOOTP
or RARP, and may have to disable them.