Polycom MGC Manager, User Manual

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MGC Manager User’s Guide - VoicePlus Edition
2-11
—
Wait for the Operator’s assistance. The Entry Queue Service is set to
Attended mode (on hold for Operator assistance).
2. Participants join the conference in one of the following ways:
—
Directly, without any additional operation from the participant’s
endpoint.
— Through the conference IVR queue where they enter the conference
entry password, chairperson password or additional information.
— Wait for the Operator’s assistance. The IVR Service assigned to the
conference is set to
Attended mode (On Hold for Operator
Assistance).
Figure 2-2: Dial-in connection via Entry Queue with Numeric ID
In the example in Figure 2-2, one or several dial-in numbers are allocated to
an Entry Queue. In addition, a numeric ID is assigned to each conference and
a conference password and chairperson password may be defined. Conference
participants are provided with the dial-in number string (H.323) or URI (SIP)
and the appropriate conference numeric ID and passwords. When participants
dial-in using the number they were given, they connect to the Entry Queue
where they are requested to enter the appropriate conference Numeric ID or
password, depending on the MCU configuration. According to this numeric
ID or passwords, participants are routed to the appropriate conference.
Network
Conference1
Numeric ID: 1234
Password: 34567
Conference2
Numeric ID: 1300
Password: 71356
Numeric ID: 1222
92
51
22
2
9251222
92
51
22
2
1234
1234
1300
MCU
IP Network Service
Prefix - 925
IP Endpoint
ISDN/PSTN
Endpoint
ISDN/PSTN
Endpoint