10
Troubleshooting
Measured Temperature Is Not Equal to Demand Temperature
Photographic Image Is Unacceptable
Luminescent Image Is Unacceptable
10.1 Measured Temperature Is Not Equal to Demand Temperature
At start up, the Living Image
®
software programs the CCD camera to maintain the CCD at -90° C. If
the camera power supply remains on (IVIS Lumina XRMS Series III box), the system maintains this
temperature regardless of whether the Living Image software is open or the computer is turned on.
To check the temperature of the CCD, click the Temperature square (red or green) in the control panel
in the Living Image software.
Figure 10.1
IVIS Acquisition Control Panel – Living Image Software
Table 10.1
Troubleshooting – Measured Temperature Does Not Equal the Demand Temperature
Problem
Possible Cause
Corrective Action
Measured temperature is
warmer than the demand
temperature.
Ambient temperature may be too
high, camera air vents my be
blocked, or system needs service. A
problem may exist with the camera.
Verify that the room temperature is within operational
limits. Check air vents in the camera head by removing
protective cover and inspecting. Contact PerkinElmer
Technical Support for assistance (see
Something is obstructing
the stage.
1.
Open the door to the imaging chamber and visually
inspect the stage.
2.
Remove anything that is physically obstructing the
stage. If there is no obstruction and/or the stage still
does not move, contact PerkinElmer Technical
Support for assistance.
Click the temperature box to display
the demand and measured
temperatures of the camera and stage.