IntelliTouch
®
Control System User’s Guide
101
Fixing mismatched system personalities
Sometimes the Indoor Control Panel or MobileTouch will have communication problems with the
Outdoor Control Panel or with each other. The possible cause may be as follows:
1. A controller is added or replaced. Accessory and replacement controllers leave the factory identified
as an i9+3 system.
2. A controller’s memory is erased while unplugged from the system.
3. The IntelliTouch system personality (i9+3, i10+3D etc.) was changed.
If this problem occurs a mismatched system personality message screen may be displayed. Press the
NEXT button to update the controller to match the system personality. If you do not want to update the
controller (most likely because you are service person using the controller for another purpose) then
press IGNORE.
Indoor Control Panel and Outdoor Control Panel Connection Problem
System information relating to circuit configuration, operation and display is retained at the main Load
Center Outdoor Control Panel and all Indoor Control Panels and MobileTouch. System information is
automatically downloads from programmed components to non-programmed components in case of
accidental memory loss and to ease board replacement.
If for some reason the controller and outdoor control panel both have user settings that conflict with each
other then this must be reconciled. Such occasions include but are not limited to:
1. The MobileTouch wireless controller made changes while the system power was down.
2. A service company made a special upgrade and installed it on an existing system.
If the Service Personnel screen appears, choose Indoor to use the controller settings and Outdoor to use
the Outdoor Control Panel settings. Refer to page 85 for more information.
MobileTouch Temperature Readout Not Accurate (20 to 30 Degrees off)
Problem:
If the MobileTouch wireless controller LCD temperature readout displays an inaccurate
reading, it may be due to wireless signal interference. In this case, the air temperature readout can be
correct.
Description:
Temperature sensor cables are picking up signal interference.
Solution:
To prevent signal transmission interference, ensure that the temperature sensor cables that
connect the sensor to the Load Center are not routed near a Florescent lighting fixture (within six (6)
inches).
Summary of Contents for INTELLITOUCH
Page 9: ...vii IntelliTouch Control System User s Guide BlankPage...
Page 126: ...NOTES...
Page 127: ...NOTES SAVE THESE INSTRUCTIONS...
