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Copy Logs to USB
Should you require support and you are asked to provide the operational and
error log files, this option allows you to save these logs to a USB drive. With a
thumb drive inserted into the USB port, simply touch the Copy Logs to USB
icon. Once the operation is complete, you may then send the logs to your support
contact. Insert the USB drive into a Mac or Windows computer with an Internet
connection, and select the appropriate CLICK TO SEND action provided.
Send Logs
If your controller is connected to the Internet, rather than copying the logs to
USB, you can opt to just send the logs directly. Depending on the size of your
show files and your upload speed, this may take from one minute to several
minutes.
Update System
From time to time, software updates will be issued for Choreo. A link to these
update is posted on the Controls product page on the Pathway Connectivity
website (www.pathwayconnect.com) or on the Pathway product forums
(forums.pathwayconnect.com). You may also download directly from
www.pathwayconnect.com/downloads/cognito. There will be a README.TXT in
the zip file with these instructions.
1.
Using any computer, unzip the downloaded software update file to the root
directory of a portable USB drive formatted Fat32. A file ending in .CogSys
will now be present on the USB drive.
2.
Plug the USB drive into the USB port on the controller.
3.
Press Setup
.
4.
Touch the Software icon, then ‘Update System’ at the bottom of the
screen.
5.
Touch Choose a File. The filename of the update will be shown. If more than
one update is present on the USB drive, then a list of releases will be
shown. Use the Up and Down buttons to choose the release you wish to
install – typically the one with the most recent date will be shown at the top
of the list.
6.
Press Start Update.
7.
At the end of the update, touch OK to reboot.
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