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Paradyne FrameSaver SLV 9664, User Manual

The Paradyne FrameSaver SLV 9664 User Manual is your comprehensive guide to effectively operating this powerful device. Obtain your free copy by easily downloading it from our website, ensuring you have all the necessary instructions at your fingertips. Empower yourself with the knowledge required to maximize the potential of your equipment.

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Troubleshooting

 6-5

9664-A2-GB20-00

March 2000

Troubleshooting Management Link Feature

A dedicated troubleshooting management link is available to help service
providers isolate device problems within their networks. This feature allows Telnet
or FTP access to the unit on this link and troubleshooting over this link is
essentially transparent to customer operations. No alarms or SNMP traps are
generated to create nuisance alarms for the customer.

See 

Configuring Node IP Information

 in Chapter 3, 

Configuration, for additional

information about this feature.

LMI Packet Capture Utility Feature

A packet capture utility has been provided to aid with problem isolation when LMI
errors are detected. Using this utility, any enabled frame relay link on the user
data port or network interface can be selected. The utility captures any LMI
packets sent or received and writes them to a data file called lmitrace.syc in the
system’s data directory so the data can be uploaded and transferred to a Network
Associates Sniffer

t

 for analysis.

The LMI Trace Log also provides access to captured packet information. See

Viewing Captured Packets from the Menu-Driven User Interface

 for additional

information on this feature.

"

Procedure

To use this utility:

1. Select the LMI Packet Capture Utility.

Main Menu

→

Control

→

LMI Packet Capture Utility

2. Select an enabled frame relay link, or Capture Interface, either Net1-FR1

or Port-1.

3. Start packet capture.

While capturing data, the status is Active. Packets in Buffer indicates the
number of packets that have been captured. Up to 8000 packets can be held.
When the buffer is full, the oldest packets will be overwritten.

4. To stop the utility, press Enter. The field toggles back to Start.

5. Upload the data file holding the collected packets to a diskette so the

information can be transferred to a Network Associates Sniffer for
debugging/decoding.

See 

Transferring Collected Data

 in Chapter 5, 

Operation and Maintenance, for

additional information.

Summary of Contents for FrameSaver SLV 9664

Page 1: ...FrameSaver SLV 9664 USER S GUIDE Document No 9664 A2 GB20 00 March 2000 ...

Page 2: ...tor directly for any help needed For additional information concerning warranty sales service repair installation documentation training distributor locations or Paradyne worldwide office locations use one of the following methods H Internet Visit the Paradyne World Wide Web site at www paradyne com Be sure to register your warranty at www paradyne com warranty H Telephone Call our automated syste...

Page 3: ...ns Used x 1 About the FrameSaver SLV 9664 H SLM Overview 1 1 H FrameSaver SLV 9664 Features 1 2 2 User Interface and Basic Operation H Logging On 2 2 H Main Menu 2 4 H Screen Work Areas 2 5 H Navigating the Screens 2 6 Keyboard Keys 2 6 Function Keys 2 7 Selecting from a Menu 2 8 Switching Between Screen Areas 2 8 Selecting a Field 2 9 Entering Information 2 9 ...

Page 4: ...te 3 15 H Setting Up Back to Back Operation 3 16 Changing Operating Mode 3 16 H Configuration Option Tables 3 17 H Configuring the Overall System 3 17 Configuring Frame Relay and LMI for the System 3 18 Configuring Service Level Verification Options 3 20 Configuring General System Options 3 22 H Configuring the Physical Interfaces 3 23 Configuring the Network Interface 3 23 Configuring the User Da...

Page 5: ...a Login 4 12 H Deleting a Login 4 12 5 Operation and Maintenance H Displaying System Information 5 2 H Viewing LEDs and Control Leads 5 3 LED Descriptions 5 4 Control Lead Descriptions 5 5 H Device Messages 5 6 H Status Information 5 11 System and Test Status Messages 5 12 Network LMI Reported DLCIs Status 5 16 PVC Connection Status 5 18 Network Interface Status 5 20 H Performance Statistics 5 22 ...

Page 6: ... Menu Driven User Interface 6 6 H Alarms 6 7 H Troubleshooting Tables 6 10 Device Problems 6 10 Frame Relay PVC Problems 6 11 H Tests Available 6 12 Test Timeout Feature 6 12 H Starting and Stopping a Test 6 13 Aborting All Tests 6 13 H PVC Tests 6 14 Network or Port Internal PVC Loopback 6 15 Send Pattern 6 15 Monitor Pattern 6 16 Connectivity 6 16 H Physical Tests 6 17 DTE Loopback 6 17 H IP Pin...

Page 7: ...es 8 13 Installing the User Defined History Files 8 15 H Monitoring a DLCI s History Data 8 16 H Monitoring the Agent Using NetScout Manager Plus 8 18 H Statistical Windows Supported 8 20 9 Setting Up Network Health for FrameSaver Devices H Installation and Setup of Network Health 9 2 H Discovering FrameSaver Elements 9 3 H Configuring the Discovered Elements 9 4 H Grouping Elements for Reports 9 ...

Page 8: ... Alarm and Event Defaults B 14 Network ISDN S T Physical Interface Alarm Defaults B 15 Frame Relay Link Alarm Defaults B 16 DLCI Alarm Defaults Paradyne Area B 18 DLCI Alarm Defaults NetScout Area B 19 H Object ID Cross References Numeric Order B 21 C Connectors Cables and Pin Assignments H Rear Panel C 1 H COM Port Connector C 2 COM Port to Terminal Cable Feature No 3100 F2 540 C 2 LAN Adapter Co...

Page 9: ...ection Description Chapter 1 About the FrameSaver SLV 9664 Identifies how the FrameSaver SLV unit fits into Paradyne s SLM solution and describes the features of the unit Chapter 2 User Interface and Basic Operation Shows how to navigate the user interface Chapter 3 Configuration Provides configuration information for the FrameSaver SLV unit Chapter 4 Security and Logins Provides procedures for co...

Page 10: ...Contains a graphical representation of how the user interface screens are organized Appendix B SNMP MIBs and Traps and RMON Alarm Defaults Identifies the MIBs supported and how they can be downloaded describes the unit s compliance with SNMP format standards and with its special operational trap features and describes the RMON specific user history groups and alarm and event defaults Appendix C Co...

Page 11: ...obe User Guide 2930 610 NetScout Manager Plus User Guide 2930 620 NetScout Manager Plus NetScout Server Administrator Guide 2930 788 NetScout Manager Plus Set Up Installation Guide Concord Communications Documentation 09 10010 005 Network Health User Guide 09 10020 005 Network Health Installation Guide 09 10050 002 Network Health Traffic Accountant Reports Guide 09 10070 001 Network Health Reports...

Page 12: ...ld select Status from the Main Menu then select System and Test Status Path To provide a check point that coincides with the menu path shown at the top of the screen Always shown within parentheses so you can verify that you are referencing the correct table e g Path main config alarm Brackets To indicate multiple selection choices when multiple options can be displayed e g Clear Network Port 1 St...

Page 13: ...tify problems more efficiently troubleshoot those problems faster and maximize their network to control costs It is also compatible with Concord Communication s Network Health software FrameSaver SLV Service Level Verifier 9664 units add superior diagnostic capability end to end visibility accurate network performance reporting and SLM intelligence to frame relay network connections that use dedic...

Page 14: ...rface LMI management protocol The unit s frame relay capability also supports Inband management channels over the frame relay network using dedicated PVCs Unique nondisruptive diagnostics CIR monitoring on a PVC basis Multiple PVCs on an interface Multiplexing management PVCs with user data PVCs Multiplexing multiple PVCs going to the same location onto a single network PVC H Auto Configuration Pr...

Page 15: ... from its own switch without having to contact the leased line provider for loopback activation H Dedicated Troubleshooting PVC Provides a troubleshooting management link that helps service providers isolate problems within their network This feature can be configured from the menu driven user interface H Maximum Number of PVCs and Management PVCs Supported Feature FrameSaver SLV 9664 Through Conn...

Page 16: ...vides an advanced standards based performance monitoring and management application Being standards based the OpenLane SLM system can also be used with other management applications like HP OpenView or IBM s NetView OpenLane includes HP OpenView adapters for integrating OpenLane features with the OpenView Web interface Being Web based the OpenLane system provides Web access to the data contained i...

Page 17: ...sing collected RMON 2 Version 2 data NetScout Manager Plus s Protocol Directory and Distribution functionality allows FrameSaver devices to measure up to eleven network layer protocols and report the amount of traffic generated by each Its IP Top Talkers and Listeners reporting identifies the devices using network bandwidth for traffic and protocol analysis identifying the network s top six users ...

Page 18: ...About the FrameSaver SLV 9664 1 6 9664 A2 GB20 00 March 2000 This page intentionally left blank ...

Page 19: ...n Work Areas H Navigating the Screens Keyboard Keys Function Keys Selecting from a Menu Switching Between Screen Areas Selecting a Field Entering Information What appears on the screens depends on H Current configuration How your network is currently configured H Security access level The security level set by the system administrator for each user H Data selection criteria What you entered in pre...

Page 20: ...omatically ended and the screen goes blank when the unit times out Press Enter to reactivate the interface Procedure To log in when security is being enforced 1 Type your assigned Login ID and press Enter 2 Type your Password and press Enter Valid characters All printable ASCII characters Number of characters Up to 10 characters can be entered in the Login ID and Password fields Case sensitive Yes...

Page 21: ...played The type of connection Telnet Connection or Direct COM Port Connection for each current user is identified along with the user s login ID Procedure To end the session 1 Press Ctrl a to switch to the function keys area of the screen 2 Type e Exit and press Enter For a COM port connected terminal or modem the session is ended For a Telnet connection the session is closed and if no other Telne...

Page 22: ...999 23 32 MAIN MENU Status Test Configuration Auto Configuration Control Ctrl a to access these functions Exit Select To Status View diagnostic tests interfaces PVC connections and statistics You can also display LEDs and FrameSaver unit identity information Test Select and cancel test for the FrameSaver unit s interfaces Configuration Display and edit the configuration options Auto Configuration ...

Page 23: ...ERIFICATION SYSTEM OPTIONS SLV Sample Interval secs 60 SLV Delivery Ratio Disable DLCI Down on SLV Timeout Enable SLV Timeout Error Event Threshold 3 SLV Timeout Clearing Event Threshold 1 SLV Packet Size bytes 64 SLV Synchronization Role Tributary Ctrl a to access these functions ESC for previous menu MainMenu Exit Save Menu Path Screen Area Device Name Model Number Date and Time Function Keys Ar...

Page 24: ...e previous field Backspace Move cursor one position to the left or to the last character of the previous field Spacebar Select the next valid value for the field Delete Del Delete character that the cursor is on Up Arrow or Ctrl u Move cursor up one field within a column on the same screen Down Arrow or Ctrl d Move cursor down one field within a column on the same screen Right Arrow or Ctrl f Move...

Page 25: ...And press Enter to M or m MainMenu Return to the Main Menu screen E or e Exit Terminate the asynchronous terminal session N or n New Enter new data O or o Modify Modify existing data L or l Delete Delete data S or s Save Save information R or r Refresh Update screen with current information C or c ClrStats Clear network performance statistics and refresh the screen Variations include H ClrSLV DLCI...

Page 26: ... position 2 Press Enter The selected menu or screen appears Procedure To return to a previous screen press the Escape Esc key until you reach the desired screen Switching Between Screen Areas Use Ctrl a to switch between screen areas see the example on page 2 5 Procedure To switch to the function keys area 1 Press Ctrl a to switch from the screen area to the function keys area 2 Select either the ...

Page 27: ... letter s of a field value or command using the unit s character matching feature Example When configuring a port s physical characteristics with the Port DTE Initiated Loopback configuration option field selected possible settings include Disable Local DTPLB DCLB and Both entering d or D displays the first value starting with d Disable In this example entering dt or DT would display DTPLB as the ...

Page 28: ...User Interface and Basic Operation 2 10 9664 A2 GB20 00 March 2000 This page intentionally left blank ...

Page 29: ...ering System Information and Setting the System Clock H Setting Up for Trap Dial Out Setting Up Call Directories for Trap Dial Out H Setting Up Auto Configuration Selecting a Frame Relay Discovery Mode Automatically Removing a Circuit H Setting Up Management Setting Up Local Management at the Central Site Setting Up So the Router Can Receive RIP Setting Up Service Provider Connectivity at the Cent...

Page 30: ... Configuring the User Data Port H Configuring Frame Relay for an Interface H Manually Configuring DLCI Records H Configuring PVC Connections H Setting Up Management and Communication Options Configuring Node IP Information Configuring Management PVCs Configuring General SNMP Management Configuring Telnet and or FTP Session Support Configuring SNMP NMS Security Options Configuring SNMP Traps and Tr...

Page 31: ...ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ main config 9664 Device Name Node A 5 26 1999 23 32 CONFIGURATION EDIT DISPLAY System Network Data Ports PVC Connections Management and Communicat...

Page 32: ...n Area Description Current Configuration The currently active set of configuration options Customer Configuration 1 An alternate set of configuration options that the customer can set up and store for future use Customer Configuration 2 Another alternate set of configuration options that the customer can set up and store for future use Default Factory Configuration A read only configuration area c...

Page 33: ... From menu appears NOTE Loading a configuration with many DLCIs from a unit s Customer Configuration 1 or 2 option area may take time Allow a minute or more for the file to be loaded 3 Select the configuration option area from which you want to load configuration options and press Enter Current Configuration Customer Configuration 1 Customer Configuration 2 or Default Factory Configuration The sel...

Page 34: ... See Chapter 2 User Interface and Basic Operation for additional information When creating new PVC connections or management PVCs some configuration options will be blank For a valid setting to appear Tab to the configuration option and press the spacebar 3 Repeat Steps 1 and 2 until all changes are complete NOTE Only Security Access Level 1 users can change configuration options Security Access L...

Page 35: ...een appears requiring a Yes or No response If you select No the Main Menu screen reappears and the changes are not saved If you select Yes the Save Configuration To screen appears 3 Select the configuration option area to which you want to save your changes usually the Current Configuration and press Enter When Save is complete Command Complete appears in the message area at the bottom of the scre...

Page 36: ...lock Main Menu Control System Information The following information is available for viewing Save any entries or changes If the selection is Enter the Device Name Unique name for device identification of up to 20 characters System Name SNMP system name can be up to 255 characters System Location System s physical location can be up to 255 characters System Contact Name and how to contact the syste...

Page 37: ...on When trap dial out is desired the PC or asynchronous terminal must be disconnected from the unit s COM port when setup is complete and an external modem connected instead See Configuring the COM Port to Support an External Modem for additional information Setting Up Call Directories for Trap Dial Out Procedure 1 Set up directory phone numbers Main Menu Control Modem Call Directories 2 Select Di...

Page 38: ...ion Auto Configuration Screen Example ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ...

Page 39: ...be configured manually it cannot be configured automatically see Setting Up Local Management at the Central Site The following will occur when a Frame Relay Discovery Mode is selected Discovery Mode Configuration Description 1MPort default H Auto configuration is enabled on Port 1 H A management DLCI is configured H A multiplexed network DLCI containing two embedded DLCIs EDLCIs is configured for ...

Page 40: ... the network a multiplexed network DLCI and a standard data port DLCI will be configured and connected and a Management PVC will be embedded in the network DLCI When LMI is active on the network interface and PVC status information with provisioned DLCI numbers is next received from the network the unit automatically saves the settings to the Current Configuration area Configuration options set by...

Page 41: ...y Removing a Circuit Using the automatic circuit removal feature which comes enabled network DLCIs and PVCs can be automatically removed from the unit s configuration when the the network service provider no longer supports them Automatic deletion is based upon information from a LMI full status response on an active frame relay link When this feature is set to H Enable The following will be autom...

Page 42: ...the Central Site Set up a local management PVC between the central site unit and its router for local management control by the end user customer Procedure To set up management through the router 1 Create a DLCI that will be used for management on the user data port Configuration Data Ports DLCI Records 2 Create a Management PVC using the user data port DLCI just created Configuration Management a...

Page 43: ...onfiguration Refer to Table 3 7 DLCI Record Options and Table 3 10 Management PVC Options for configuration information Setting Up Service Provider Connectivity at the Central Site When management needs to be set up between a service provider s customer and its network operations center NOC a non multiplexed DLCI must be configured to carry management data between the customer s central site and t...

Page 44: ...unit must be configured for Standard operation which is the setting for normal operation H The other unit must be configured for Back to Back operation so it presents the network side of the UNI user network interface Only one of the units will have its operating mode changed Procedure To set up back to back operation 1 On the unit to be configured for Back to Back operation manually configure DLC...

Page 45: ...s H Table 3 4 Network Physical Interface Options H Table 3 5 User Data Port Physical Interface Options H Table 3 6 Interface Frame Relay Options H Table 3 7 DLCI Record Options H Table 3 8 PVC Connection Options H Table 3 9 Node IP Options H Table 3 10 Management PVC Options H Table 3 11 General SNMP Management Options H Table 3 12 Telnet and FTP Session Options H Table 3 13 SNMP NMS Security Opti...

Page 46: ...s the network interface s LMI follows Port 1 s LMI Used at central sites this setting is useful when the remote site router on the other end of the PVC connection can initiate recovery via a redundant central site when there is a catastrophic central site LAN or router failure Not recommended for NSPs Port 1_Follows_Net1 FR1 Brings LMI down on Port 1 when LMI on the network interface goes down dis...

Page 47: ...ssible Settings 5 10 15 20 25 30 Default Setting 10 Configures the LMI defined T1 parameter which sets the number of seconds between the initiation of status enquiry messages on the user side of the LMI Applies to the user side of a UNI only 5 30 Specifies the number of seconds between the initiation of status enquiry messages in increments of 5 LMI Inbound Heartbeat T2 Possible Settings 5 10 15 2...

Page 48: ... must be running software version 1 2 or higher Enable An extra byte for FDR DDR statistics collection is included with each frame which is used at the receiving end to determine the amount of data dropped by the network Disable Extra byte is not included DLCI Down on SLV Timeout Available Settings Enable Disable Default Setting Disable Determines whether missed SLV packets will be monitored along...

Page 49: ...w sampling interval has occurred 64 2048 Sets the packet size for SLV communications SLV Synchronization Role Available Settings Tributary Controller None Default Setting Tributary Determines the role the unit plays in maintaining synchronization of user history data collection and storage between SLV devices Tributary Uses network timing received from incoming SLV communications and provides netw...

Page 50: ... All Loopback and Pattern tests have a timeout This setting is recommended when the FrameSaver unit is managed remotely through an in band data stream If the FrameSaver unit is accidently commanded to execute a disruptive test on the interface providing the management access control can be regained after the timeout expires terminating the test Disable Loopback and pattern tests must be manually t...

Page 51: ... a DCLB activate sequence is received the unit initiates a DCLB on the network interface When a DCLB release sequence is received the DCLB is stopped Disable DCLB actuate and DCLB release sequences are ignored V 54 DCLB actuate and DCLB release sequences that comply with either V 54 or ANSI T1 403 Annex B standard will be recognized and will control initiation and termination of a DCLB for the net...

Page 52: ...ngs for this configuration option causes the FrameSaver unit to abort any physical port tests including any DTE initiated loopback tests Display Conditions This option does not appear when Port Type is set to X 21 the signal is assumed to be asserted Internal The FrameSaver unit uses the interchange circuit DB ITU 114 Transmit Signal Element Timing TXC DCE source for timing the incoming data Exter...

Page 53: ...t Setting Enable Specifies whether the state of the Request To Send RTS circuits on the user data port will be used to determine when valid data communication is possible with the DTE When the RTS off condition is detected CTS is deasserted LMI is declared down and no further transfer of frame relay data can occur on this interface Enable Interchange circuit CA ITU 105 RTS is monitored to determin...

Page 54: ...ed on changes to Net1FR1 after being set initially Display Conditions This option value only appears for a user data port Initialize_From_Interface The LMI type supported on this frame relay link will be configured to match the LMI protocol discovered from the attached Network line or DTE device Once a protocol has become active the protocol will be set to the protocol discovered Standard Annex A ...

Page 55: ...3 parameter which sets the number of error free messages that must be received before clearing an error event Applies to both the user and network sides of a UNI 1 10 Specifies how many error free messages it will take to clear the error event LMI Status Enquiry N1 Possible Settings 1 2 3 4 255 Default Setting 6 Configures the LMI defined N1 parameter which sets the number of status enquiry pollin...

Page 56: ...nd their PVC Connections DLCI Records can also be created manually see Table 3 7 Main Menu Configuration Network Data Ports DLCI Records Typically DLCI Records only need to be configured when building Management PVCs between the NOC and the central site unit the unit automatically configures non management DLCI Records and PVC Connections Table 3 7 DLCI Record Options 1 of 3 DLCI Number Possible S...

Page 57: ...Settings 0 128000 Default Setting 64000 Determines the data rate for the DLCI that the network commits to accept and carry without discarding frames the CIR in bits per second Entry of an invalid rate causes the error message Value Out of Range 0 x where x the maximum line rate available on the port 0 maximum CIR rate Specifies the DLCI s committed data rate Tc Possible Settings 1 65535 Default Se...

Page 58: ...y for data received on the DLCI from an attached device also known as quality of service All data on user data Port 1 is cut through as long as there is no higher priority data queued from another user port The DLCI priority set for an interface applies to data coming into that interface For example the priority set for DLCIs on Port 1 applies to data coming into Port 1 from the attached equipment...

Page 59: ...at least one DLCI or EDLCI defined that are not part of a PVC connection or management link For example if Port 1 has no DLCIs defined Port 1 would not appear as a valid setting Port 1 Specifies the user data port as the source link Net1 FR1 Specifies the Network interface or network data port as the source link Clear All Clears all Link and DLCI settings and suppresses EDLCIs Source DLCI Possible...

Page 60: ...CI Possible Settings 16 1007 Default Setting Initially blank no default Specifies the primary destination DLCI for a frame relay interface The DLCI must be defined and cannot be part of a PVC connection or management link For multiplexed DLCIs at least one EDLCI must be unconnected for the DLCI to be a valid selection NOTE Primary Destination DLCI has no value if Primary Destination Link contains ...

Page 61: ...Troubleshooting TS Management Link feature to help service providers isolate device problems within their networks This feature allows Telnet or FTP access to the unit on this link Troubleshooting over this link is essentially transparent to customer operations No alarms or SNMP traps are generated to create nuisance alarms for the customer TS_Management_Link is initially disabled in most models b...

Page 62: ...ed to the communications port select COM H If the default IP network is connected to a far end device over the management PVC named London for the remote device located in the London office select the PVC name London as defined by the Name configuration option Table 3 10 Management PVC Options NOTE If the link to the IP destination selected as the default route becomes disabled or down the unroute...

Page 63: ... 1 Specifies the highest access level allowed when accessing the unit via a Telnet or FTP session when the service provider is using the TS Management Link Display Conditions This option does not appear when TS Management Link is set to None NOTES Telnet and FTP sessions on this link are not affected by the access level set by the Session Access Level Login Required or FTP Login Required option se...

Page 64: ...ed with the deleted PVC prompt for quick removal of unused DLCIs If the Management PVC selected is defined as a trap Initial Route Destination a Default IP Destination or a TS Management Link an Are You Sure prompt appears to warn you Table 3 10 Management PVC Options 1 of 3 Name Possible Settings ASCII Text Entry Default Setting Initially blank no default Specifies a unique name for the managemen...

Page 65: ...anagement PVC Set DE Possible Settings Enable Disable Default Setting Disable Specifies whether frames packets sent on a management PVC have the Discard Eligible DE bit set This bit is used by the network to prioritize which frames to discard first during periods of network congestion This allows management traffic to be viewed as lower priority than customer data Enable Sets the DE bit to one on ...

Page 66: ...ata with slightly less line overhead Display Conditions This option does not appear if the DLCI field does not reference a multiplexed DLCI NOTE Clearing the DLCI or changing it to a standard DLCI suppresses EDLCI field 0 62 Specifies the EDLCI number inclusive Primary Link RIP Possible Settings None Proprietary Standard_out Default Setting For multiplexed DLCIs Proprietary For nonmultiplexed DLCI...

Page 67: ...s Clear Clears Community Name 1 Name 1 Access Possible Settings Read Read Write Default Setting Read Write Specifies the type of access allowed to the objects in the MIB This is the type of access allowed for external SNMP managers accessing MIB objects using Community Name 1 Read Allows read only access SNMP Get command This includes all objects specified as either read only or read write in the ...

Page 68: ...2 Telnet and FTP Session Options 1 of 3 Telnet Session Possible Settings Enable Disable Default Setting Enable Specifies whether the FrameSaver unit will respond to a session request from a Telnet client on an interconnected IP network Enable Allows Telnet sessions between the FrameSaver unit and Telnet client Disable Does not allow Telnet sessions Telnet Login Required Possible Settings Enable Di...

Page 69: ...access levels of 1 2 and 3 with the capability to view system information and run tests only they cannot change configuration options Level 3 Allows Telnet access by users with Login ID access levels of 1 2 and 3 with the capability to view system information only they cannot change configuration options or run tests Inactivity Timeout Possible Settings Enable Disable Default Setting Enable Determ...

Page 70: ...P session FTP Max Receive Rate kbps Possible Settings 1 128 Default Setting 128 Sets the maximum receive rate of file transfer to the system This option allows new software and configuration files to be downloaded using selected bandwidth without interfering with normal operation Using this option new software and configuration files can be downloaded quickly using the default settings or at a slo...

Page 71: ...NMS n IP Address configuration option 1 10 Specifies the number of authorized SNMP managers NMS n IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Provides the IP address of an SNMP manager that is authorized to send SNMP messages to the unit If an SNMP message is received from an unauthorized NMS and its IP address cannot be matched here acc...

Page 72: ...ly configured SNMP trap manager s Enable Sends trap messages Disable Does not send trap messages Number of Trap Managers Possible Settings 1 6 Default Setting 1 Specifies the number of SNMP management systems that will receive SNMP trap messages from the FrameSaver unit An NMS IP Address must be configured in the NMS n IP Address configuration option for each trap manager to receive trap messages ...

Page 73: ...only available when Port Use is set to Net Link see Table 3 15 Communication Port Options PVCname Uses the defined management linkname the name given the Management PVC This selection only appears when at least one Management PVC is defined for the node General Traps Possible Settings Disable Warm AuthFail Both Default Setting Both Determines whether SNMP trap messages for warmStart and or authent...

Page 74: ...t Network Generates these trap messages on the network interface only Ports Generates these trap messages for linkUp linkDown and enterpriseSpecific events on the user data port only All Generates these trap messages for linkUp and enterpriseSpecific events on all interfaces except for the COM port that are applicable to the FrameSaver model DLCI Traps on Interfaces Possible Settings Network Ports...

Page 75: ...e SNMP trap message Enable Disconnects the call after sending an SNMP trap message s Disable Does not disconnect the call and holds the line until it is disconnected manually or by the remote modem This allows the NMS to poll the FrameSaver unit for more information after receiving an SNMP trap Call Retry Possible Settings Enable Disable Default Setting Disable If an alternate dial out directory i...

Page 76: ...ctories can be set up but only one at a time can be used When Call Retry is enabled the alarm directory s telephone number is called first If the call cannot be completed after one additional try then the specified alternate directory s telephone number is called None Does not dial out using one of the alternate directory telephone numbers 1 5 Specifies the call directory containing the telephone ...

Page 77: ...etting 19 2 Specifies the rate for the COM port in kilobits per second 9 6 115 2 kbps Sets the communication port speed Character Length Possible Settings 7 8 Default Setting 8 Specifies the number of bits needed to represent one character NOTE Character length defaults to 8 and cannot be changed if Port Use is set to Net Link 7 Sets the character length to seven bits 8 Sets the character length t...

Page 78: ...1 Level 2 Level 3 Default Setting Level 1 Specifies level of user access privilege for an asynchronous terminal connected to the COM port If a login is required for the port the effective access level is determined by the user s access level When a login is not required the effective access level is determined by this option NOTE The effective access level is always the lowest one assigned to eith...

Page 79: ...M port is configured as a network communication link Port Use option is set to Net Link Display Conditions This option only appears when Port Use is set to Net Link 001 000 000 000 223 255 255 255 Shows the IP address for the COM port which you can view or edit Clear Clears the IP address for the COM port and fills the address with zeros When the IP Address is all zeros the COM port uses the Node ...

Page 80: ...management data between devices Display Conditions This option only appears when Port Use is set to Net Link None No routing is used Proprietary A proprietary variant of RIP version 1 is used to communicate routing information only between devices to enable routing of IP traffic Standard_out The device will send standard RIP messages to communicate routing information about other FrameSaver units ...

Page 81: ... Possible Settings Disable AT Default Setting Disable Specifies the type of commands to be sent over the COM port Disable Commands will not be sent over the COM port AT Standard Attention AT Commands are sent over the COM port to control the external device All AT command strings will end with a carriage return hex 0x0D and a line feed hex 0x0A CAUTION Do not use this setting if you have an asynch...

Page 82: ...223 excluding 127 Remaining bytes i e 223 nnn nnn nnn can be any number from 000 through 255 Leading zeros are required Clear Clears the Alternate IP Address for the COM port and fills the address with zeros i e 000 000 000 000 Alternate Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear Default Setting 000 000 000 000 Specifies the Alternate Subnet Mask for the COM port when the ...

Page 83: ...ernal Device COM Port Device Access H Controlling Telnet or FTP Access Limiting Telnet Access Limiting FTP Access Limiting Telnet or FTP Access Over the TS Management Link H Controlling SNMP Access Disabling SNMP Access Assigning SNMP Community Names and Access Levels Limiting SNMP Access Through IP Addresses H Creating a Login H Modifying a Login H Deleting a Login ...

Page 84: ...simultaneous Telnet sessions or one Telnet session and one active asynchronous terminal session or two simultaneous asynchronous terminal sessions Controlling Asynchronous Terminal Access Direct asynchronous terminal access to the menu driven user interface can be limited by H Requiring a login H Assigning an access level to the port or interface See Configuring the Communication Port in Chapter 3...

Page 85: ...st be defined See Creating a Login Limit the effective access level to Level 3 or Level 2 Port Access Level to Level 2 or Level 3 NOTE Regardless of a user s login access level a user cannot operate at a level higher than the access level specified for the port e g if a user has a Level 1 login and Level 2 port access has been set the Level 1 user can only operate as a Level 2 user If you are goin...

Page 86: ...n External Modem Com Port 2 Enable the Dial In Access configuration option This option only appears when the External Device Commands option is set to AT 3 Save your change See Configuring the COM Port to Support an External Modem in Chapter 3 Configuration for more information about external device communication port configuration options Controlling Telnet or FTP Access The FrameSaver unit provi...

Page 87: ... FTP Sessions 2 Set the following configuration options as appropriate To Set the configuration option Disable Telnet access Telnet Session to Disable Require a login Login Required to Enable NOTE User ID and password combinations must be defined See Creating a Login Assign an access level Session Access Level to Level 2 or Level 3 NOTE Regardless of a user s login access level a user cannot opera...

Page 88: ...able NOTE User ID and password combinations must be defined See Creating a Login If you want to allow users to configure the unit or perform file transfers including downloads keep the access at Level 1 Level 1 access is required to download software to the unit or to upload or download configuration files Level 3 is sufficient for NMS access for SLV historical information Limit bandwidth for FTP ...

Page 89: ...configuration option Disable access via a TS Management Link TS Management Link to None Assign an access level to the TS Management Link TS Management Access Level to Level 2 or Level 3 NOTE Regardless of a user s login access level a user cannot operate at a level higher than the access level specified for the session e g if a user has a Level 1 login and Level 2 telnet access has been set the Le...

Page 90: ... Assigning IP addresses of those NMSs that can access the unit Disabling SNMP Access When the SNMP access is disabled the FrameSaver unit will not respond to SNMP messages Procedure To disable SNMP access 1 Select the General SNMP Management options Main Menu Configuration Management and Communication General SNMP Management 2 Disable the SNMP Management option 3 Save your change See Configuring S...

Page 91: ... name must be supplied Procedure To assign SNMP community names and access types 1 Select the General SNMP Management options Main Menu Configuration Management and Communication General SNMP Management 2 Set the following configuration options as appropriate To Set the configuration option Assign SNMP community names Community Name 1 and Community Name 2 to a community name text up to 255 charact...

Page 92: ... General SNMP Management SNMP Management Enable See Configuring General SNMP Management in Chapter 3 Configuration for more information about SNMP management configuration options Procedure To limit SNMP access through IP addresses 1 Select the SNMP NMS Security options Main Menu Configuration Management and Communication SNMP NMS Security 2 Select and set the following configuration options as ap...

Page 93: ...word Password again to verify that you entered the correct password into the device Access Level Access level 1 2 or 3 H Level 1 User can add change and display configuration options save and perform device testing H Level 2 User can monitor and perform diagnostics display status and configuration option information H Level 3 User can only monitor and display status and configuration screens CAUTI...

Page 94: ...ew one Deleting a Login Procedure To delete a login record 1 Select Administer Logins Main Menu Control Administer Logins 2 Page through login pages records using the PgUp or PgDn function keys until the login to be deleted is displayed 3 Select Delete 4 Save your deletion When the deletion is complete the number of login pages records reflects one less record and the record before the deleted rec...

Page 95: ...hich includes Self Test Results Messages Health and Status Messages Test Status Messages Network LMI Reported DLCIs Status PVC Connection Status Network Interface Status H Performance Statistics Clearing Performance Statistics Service Level Verification Performance Statistics DLCI Performance Statistics Frame Relay Performance Statistics H FTP File Transfers Upgrading System Software Determining W...

Page 96: ... alphabetic character Current Software Revision Software version currently being used by the unit Format nn nn nn consists of a 6 digit number that represents the major and minor revision levels Alternate Software Revision Software version that has been downloaded into the unit but has not yet been implemented Format is the same as for the Current Software Revision H In Progress indicates that the...

Page 97: ...LEDs and Control Leads Display LEDs Control Leads Screen ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎ...

Page 98: ...power on self test or there is a failure ALM Operational Alarm Fail Red ON FrameSaver unit has just been reset or an error or fault has been detected Error fault alarm conditions H CTS Down H DLCI Down H DTR Down H LMI Down H Loss of Signal LOS at Network Interface H Self Test Failed H SLV Timeout H Two Level 1 Users Accessing Device OFF No failures have been detected These alarms appear on the Sy...

Page 99: ...trol Lead Descriptions See Table 5 2 Network Interface LED for a description of this lead See Table 5 3 User Data Port LED to interpret the user data port OK control lead The LED descriptions and control lead descriptions are the same In addition to the OK LED for the user data port additional control leads can be monitored through the Display LEDs and Control Leads screen These indicators show th...

Page 100: ...Cs Options screen but the PVC had been defined as a trap destination No action needed or configure another path for traps and try again Command Complete Configuration has been saved or all tests have been aborted No action needed Connection Refused Seen at an FTP terminal Two menu driven user interface sessions are already in use when a Telnet session was attempted Wait and try again Destination N...

Page 101: ...d on the System Information screen Reenter the time in the hour minutes seconds format Invalid Already Active A test was already in progress when it was selected No action needed Invalid Password Login is required and an incorrect password was entered access is denied H Try again H Contact your system administrator to verify your password Invalid Test Combination A conflicting loopback or pattern ...

Page 102: ...LCIs available for connection New was selected from the PVC Connection Table but all configured DLCIs have been connected No action needed or configure more DLCIs and try again No DLCIs available for connection New was selected from the Management PVCs option screen but all Link DLCI pairs have been connected Configure more network and or Port 1 Links DLCIs pairs and try again No DLCIs Available f...

Page 103: ...urity record Password Matching Error Re enter Password Password entered in the Re enter Password field of the Administer Logins screen does not match what was entered in the Password field H Try again H Contact your system administrator to verify your password Permission Denied Seen at an FTP terminal A file transfer was attempted but the H User did not have Level 1 security H See your system admi...

Page 104: ...e COM port is made IP addresses and logins of the users currently accessing the interface are also provided H Wait and try again H Contact one of the IP address user and request that they log off User Interface Idle Previously active session is now closed ended and access via the COM port is now available Log on to the FrameSaver unit Session has been ended due to timeout No action needed Value Ou...

Page 105: ...ÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ main status 9664 Device Name Node A 5 26 1999 23 32 STATUS System and Test Status LMI Reported DLCIs PVC Connection Status Network Interface Status Performance...

Page 106: ...se self test result messages appear in the Self Test Results field at the top of the System and Test Status screen Table 5 6 Self Test Results Messages Message What It Indicates What To Do Failure xxxxxxxx An internal failure occurred xxxxxxxx represents an 8 digit hexadecimal failure code used by service personnel Record the failure code before resetting the unit otherwise the error information w...

Page 107: ...ch between them This feature is useful for product demonstrations or for a point to point configuration using a leased line CTS down to Port 1 Device The user data port CTS control lead on the FrameSaver unit is off DLCI nnnn Down frame relay link 1 2 The DLCI for the specified frame relay link is down DTR Down from Port 1 Device The DTR control lead from the device connected to the user data port...

Page 108: ...port is configured for Net Link SLV Timeout DLCI nnnn frame relay link 1 2 3 An excessive number of SLV communication responses from the remote FrameSaver SLV unit have been missed on the specified multiplexed DLCI the DLCI is not suitable for user data When a hardware bypass capable device has been detected at the other end of the PVC and this condition occurs only user data for EDLCI 0 will be t...

Page 109: ...an external DTE Loopback on the user data port Lamp Test Active The Lamp Test is active causing the LEDs on the faceplate to flash on and off Monitor Pttn Active DLCI nnnn frame_relay_link 1 2 The unit is monitoring a test pattern on the specified DLCI on the specified frame relay link No Test Active No tests are currently running PVC Loopback Active DLCI nnnn frame_relay_link 1 2 A PVC Loopback i...

Page 110: ...main status lmi_dlcis 9664 Device Name Node A 05 26 1999 23 32 frame relay link LMI REPORTED DLCIs Page 1 of 2 DLCI STATUS CIR bps DLCI STATUS CIR bps 300 Active 16000 622 Active 32000 305 Inactive 624 Active 32000 400 Deleted 625 Deleted 410 Inactive 713 Active 32000 411 Inactive 822 Active 32000 420 Inactive 32000 1002 Active 32000 430 Active 501 Inactive 511 Active 256000 520 Active 64000 DLCI ...

Page 111: ...ve LMI reported status of the DLCI H Whether the DLCI is active capable of carrying data in the frame relay network Inactive H Whether it is inactive in the frame relay network Deleted 1 H Whether it has been deleted by the frame relay network or New1 H Whether it has been created by the frame relay network CIR bps 0 128000 Displays the committed information rate reported by the Stratacom switch C...

Page 112: ...ink DLCI EDLCI Link DLCI EDLCI Status Port 1 201 Net1 FR1 300 1 Active Port 1 202 Net1 FR1 1001 4 Active Port 1 100 Net1 FR1 1001 2 Active Port 1 204 Net1 FR1 1001 5 Active Mgmt PVC Dunedin Net1 FR1 1001 3 Active Port 1 206 Net1 FR1 1001 Active Port 1 207 Net1 FR1 1001 Active Port 1 208 Net1 FR1 500 Active Port 1 209 Net1 FR1 502 Inactive Port 1 210 Net1 FR1 504 Inactive ESC for previous menu Main...

Page 113: ...cate that data cannot be successfully passed The unit has disabled the interface or frame relay link due to internal operating conventions Activation of an alternate virtual circuit is not warranted that is no alarm condition on the primary destination link has been detected Disabled H The PVC cannot be activated and is essentially disabled as a result of how the unit was configured Possible cause...

Page 114: ...nchronized F6 H The unit has synchronized with the attached network DSU NT1 but the activation signal INFO4 has not yet been received Activated F7 H Data is being transmitted and received on the interface Lost Framing F8 H The unit has lost framing and is attempting to resynchronize with the attached network DSU NT1 Transmit Signal Shows the signals being sent from the leased line BRI S T network ...

Page 115: ... the attached DSU NT1 INFO0 H No Signal Indication No signal is present or a continuous flow of binary ones is being received INFO2 H Frames with all B channel bits and unused bit positions set to binary zero are being received N and L bits are set according to normal coding rules The activation bit Bit A is set to binary zero INFO4 H Frames with operational data are being received The activation ...

Page 116: ...elected Performance Statistics Menu ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ...

Page 117: ...om an SNMP NMS However since statistics can be cleared locally the statistics viewed via the menu driven user interface may be different from those viewed from the NMS Procedure To clear all statistics Performance Statistics Clear All Statistics Procedure To clear specific sets of statistics H Use the ClrSLV DLCIStats function key to reset the SLV and DLCI performance statistic counters for the cu...

Page 118: ...ith the other end or if the device at the other end of the multiplexed DLCI does not have an IP Address configured Dropped SLV Responses The number of SLV inband sample messages sent for which a response from the far end device has not been received Inbound Dropped Frames Total number of frames transmitted by the far end device that were dropped in transit The counts continue to increment until th...

Page 119: ... bytes transmitted by the far end device that were above the excess information rate and were dropped in transit Latest RdTrip Latency Current round trip latency measured in milliseconds between the FrameSaver unit and the device at the other end of the multiplexed DLCI connection Unknown appears if communication with the far end device is not successful Avg RdTrip Latency Average round trip laten...

Page 120: ...after a period of inactivity Down is displayed if the DLCI is inactive If the DLCI was Down this is the amount of time since the DLCI recovered If the DLCI was never Down this is the amount of time since the unit discovered that the DLCI was active in the network Total Tx Frames Tx Octets Total number of data frames and octets 8 bit bytes transmitted for the selected DLCI on the frame relay link H...

Page 121: ... selected DLCI of the frame relay link that were between the committed information rate and excess information rate H Above EIR H The number of frames and octets received on the selected DLCI of the frame relay link that were above the excess information rate H With DE Set H The number of frames and octets received on the selected DLCI of the frame relay link with the discard eligible bit set H Wi...

Page 122: ...d over the interface FECNs Received The number of forward explicit congestion notifications received over the interface The network sends FECNs to notify users of data traffic congestion in the same direction of the frame carrying the FECN indicator BECNs Received The number of backward explicit congestion notifications received over the interface The network sends BECNs to notify users of data tr...

Page 123: ...Saver unit may not match the DLCIs supplied by the service provider Unknown DLCI The number of frames received over the interface that were addressed to unknown DLCIs The DLCI may not have been configured or it has been configured to be Inactive Indicates that the FrameSaver units or devices at both or either end of the circuit have been configured incorrectly Unknown Error The number of frames re...

Page 124: ...nterface The following are included in this count H Resource errors H Rx Overruns H Frames received when the link was down H Inactive and disconnected DLCIs H Inactive destination DLCIs H Unknown EDLCIs Rx Overruns The number of receiver overruns too many bits on the interface Rx Non Octet Frames The number of non octet frames received on the interface Rx CRC Errors The number of received CRC cycl...

Page 125: ...face H You can only put a NAM program file nam ocd into a FrameSaver unit You cannot get a program file from the FrameSaver unit to a host H Before putting a download file you must use the bin binary command to place the data connection in binary transfer mode H When transferring SLV user history information to the NMS you can only get a uhbcfull dat file It is recommended that you use the NMS app...

Page 126: ...e directory contents in the specified directory If no directory is specified the current one is used get file1 file2 Copy a file from the remote directory of the FrameSaver node to the local directory on the host for configuration files only remotehelp command Print the meaning of the command If no argument is given a list of all known commands is printed ls directory Print an abbreviated list of ...

Page 127: ... provided this function is supported by your equipment 4 Type cd system to change to the system directory 5 Perform a put of Rxxxxxx ocd xxxxxx being the software release number to the nam ocd file to start the upgrade If the message displayed is Then nam ocd File Transfer Complete The download was successful The file is loaded into system memory nam ocd File Transfer Failed Invalid file The file ...

Page 128: ...e new software 1 Go to the Control menu and select Select Software Release Main Menu Control Select Software Release The currently loaded software version and the new release that was just transferred are shown If the download failed Invalid appears in the Alternate Release field instead of the new release number Repeat the procedure in Upgrading System Software if this occurs 2 Select Switch Rese...

Page 129: ...statistics or packet data will be retrieved 2 Type bin to enter binary transfer mode 3 Type hash to enter hash mode if you want to monitor the progress of the upgrade provided this function is supported by your equipment 4 Type cd data to change to the data directory If retrieving Then SLV statistics Perform a get of the uhbcfull dat file H File Transfer Complete Transfer was successful H File Tra...

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Page 131: ...he Power Restoring Communication with a Misconfigured Unit H Troubleshooting Management Link Feature H LMI Packet Capture Utility Feature Viewing Captured Packets from the Menu Driven User Interface H Alarms H Troubleshooting Tables Device Problems Frame Relay PVC Problems H Tests Available Test Timeout Feature H Starting and Stopping a Test Aborting All Tests H PVC Tests PVC Loopback Send Pattern...

Page 132: ...Ds Health and Status Health and Status Messages in Chapter 5 Operation and Maintenance Main Menu Status System and Test Status Messages also appear at the bottom of any menu driven user interface screen Performance statistics Performance Statistics in Chapter 5 Operation and Maintenance to help you determine how long a problem has existed Alarm conditions that will generate an SNMP trap Alarms on ...

Page 133: ...r NMS documentation The unit performs a self test when it is reset Resetting the Unit from the Control Menu Use this procedure to initiate a reset and power on self test of the unit Procedure To reset the unit from the Control menu 1 From the Main Menu screen select Control 2 Select Reset Device and press Enter The Are You Sure prompt appears 3 Type y Yes and press Enter The unit reinitializes its...

Page 134: ...n for other methods of resetting the unit 3 Tab to the desired prompt and type y Yes at one of the prompts If selecting The following occurs Reset COM Port usage H Port Use is set to Terminal so the asynchronous terminal can be used H Data Rate Kbps Character Length Stop Bits and Parity are reset to the factory defaults H Unit resets itself Reload Factory Defaults H All configuration and control s...

Page 135: ...a file called lmitrace syc in the system s data directory so the data can be uploaded and transferred to a Network Associates Sniffert for analysis The LMI Trace Log also provides access to captured packet information See Viewing Captured Packets from the Menu Driven User Interface for additional information on this feature Procedure To use this utility 1 Select the LMI Packet Capture Utility Main...

Page 136: ...ence Number Exchange Send Seq 181 Rcv Seq 177 LMI Record 2 at 0 s Status Enquiry Message 13 bytes LMI Type is Standard on DLCI 1023 Sequence Number Exchange Send Seq 181 Rcv Seq 177 Ctrl a to access these functions ESC for previous menu MainMenu Exit Refresh PgUp PgDn Select Refresh to update the screen with the twelve most recently collected LMI messages The following information is provided H Th...

Page 137: ...that the port is enabled H Check DTR from the user data port DLCI nnnn Down frame relay link 1 2 The DLCI for the specified frame relay link is down Verify that the network LMI is up If it is contact your network service provider DTR down from Port 1 Device The DTR control lead on the device connected to Port n is disasserted Examine the attached DTE and cable connected to the FrameSaver unit s po...

Page 138: ...Source and Invert Transmit Clock options are properly configured H Verify that Frame Relay Performance Statistics show LMI frames being received If no frames are being received Check the attached device Verify that the LMI Protocol setting reflects the LMI type being used LOS at Network 1 A Loss of Signal LOS condition is detected on the leased line BRI S T network interface when it is not transmi...

Page 139: ...nn frame relay link 1 2 An excessive number of SLV communication responses from the remote system have been missed on the specified multiplexed DLCI and link When a hardware bypass capable device has been detected at the other end of the PVC and this condition occurs only user data for EDLCI 0 will be transmitted as long as the condition exists Verify that the network LMI is up If it is contact yo...

Page 140: ...nd try again H Contact your service representative H Return the unit to the factory refer to Warranty Sales Service and Training Information on page A of this document Cannot access the FrameSaver unit or the menu driven user interface Login or password is incorrect COM port is misconfigured or the FrameSaver unit is otherwise configured so it prevents access H Reset the FrameSaver unit Main Menu ...

Page 141: ...that the LMI link is active on the network the Status Msg Received counter on the Network Frame Relay Performance Statistics screen increments Losing Data CIR and Excess Burst Size are inadequate for the throughput required Verify the configured Network PVC settings then increase the settings as needed or decrease throughput on the PVC Frame relay network is experiencing problems Run PVC Loopback ...

Page 142: ...when no PVCs have been configured on the interface Check that both ends of the cables are properly seated and secured Tests can be commanded from the OpenLane 5 x management solution using its Diagnostic Troubleshooting graphical interface as well as from the menu driven user interface Test Timeout Feature A Test Timeout feature is available to automatically terminate a test as opposed to manually...

Page 143: ...ighted and the status of the test changes to Active 3 Press Enter to stop the test Start reappears and the status of the test changes back to Inactive 4 View the length of time that the test has been running in the Result column Aborting All Tests Use the Abort All Tests selection from the Test menu to abort all tests running on all interfaces with exception to DTE initiated loopbacks To abort ind...

Page 144: ...e displayed after Test Also the Connectivity test would not appear PVC Tests Screen Example ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ...

Page 145: ...back PVC x Main Menu Test Data Port PVC Tests PVC Loopback PVC x DTE Network 98 16187 Port PVC Loopback PVC x Send Pattern This test sends frames filled with a hexadecimal 55 test pattern and sequence number over the selected interface on a per DLCI basis To send a pattern test on a link Main Menu Test Network PVC Tests Data Port PVC Tests Send Pattern If the selected DLCI is configured as Then An...

Page 146: ...n these fields Connectivity The Connectivity test is only available for multiplexed DLCIs Connectivity is a proprietary method that determines whether the FrameSaver device node at the other end of the frame relay PVC is active This test stops automatically and can only be executed for multiplexed PVCs Main Menu Test Network PVC Tests Data Port PVC Tests Connectivity Selecting Connectivity sends a...

Page 147: ... problems on the user data port An attached device or test equipment must generate data to be looped back 99 16284 Network Port User Data Port DTLB CAUTION This test will affect the operation of the frame relay PVCs assigned to the user data port Any IP data being sent while this test is active will be disrupted To start and stop a DTE Loopback Main Menu Test Data Port Physical Tests View the leng...

Page 148: ... central site NMS Select Procedure 2 to Ping the NMS at the central site H To test the path to the NMS trap managers during installation of the central site FrameSaver unit The remote FrameSaver device must have configured the SNMP trap managers to be sent the Ping Select Procedure 2 to Ping the SNMP trap managers Procedure 1 To Ping any far end FrameSaver device 1 Select the IP Ping test Main Men...

Page 149: ...figure both SNMP Traps and a Default IP Destination when PVC Multiplexing is used as when using the Auto Configuration feature 4 Select the IP Ping test Main Menu Test IP Ping 5 Enter the IP Address of the central site NMS then select Start 6 Verify the results of the IP Ping test While the test is running In Progress is displayed in the Status field When the test is finished Alive Latency nn ms s...

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Page 151: ...base services H Web access to health and status information H Web access to real time as well as historical graphs H Web access to SLV reports H On demand polling of FrameSaver devices H Web based diagnostic tests end to end PVC loopbacks connectivity and physical interface tests H Basic device configuration H Automatic SLV device and PVC discovery of SLV devices with their SLV Delivery Ratio conf...

Page 152: ... The OpenLane SLM System has an extensive Help system For additional information refer to the following sources H For UNIX users Refer to the readme txt file for distributed infrastructure details and the online Help for operational details H For Windows NT users Refer to the online Help Setting Up FrameSaver SLV Support With the OpenLane SLM system s extensive online Help system the application i...

Page 153: ...g FrameSaver SLV Units to the NetScout Manager Plus Network Verifying Domains and Groups Correcting Domains and Groups Adding SLV Alarms Using a Template Editing Alarms Adding SLV Alarms Manually Creating History Files Installing the User Defined History Files H Monitoring a DLCI s History Data H Monitoring the Agent Using NetScout Manager Plus H Statistical Windows Supported Release 5 5 or higher...

Page 154: ... templates for creating history files specific to the FrameSaver unit are available OpenLane paradyne directories include the following H Properties paradyne fsd file found in OpenLane netscout alarms directory H Properties paradyne fst file found in OpenLane netscout alarms directory H Alarms slvtemplate fct file found in OpenLane netscout alarms directory H User history pd udh files found in Ope...

Page 155: ...the agent and DLCIs Refer to the NetScout documentation for additional information about accessing and managing the FrameSaver SLV unit through NetScout Manager Plus refer to the H NetScout Manager Plus User Guide to help you install the application monitor traffic and diagnose emerging problems on network segments H NetScout Manager Plus NetScout Server Administrator Guide to help you configure a...

Page 156: ...f the screen Applicable configuration and administration icons appear in the box below the application bar 4 Click on the Config Manager icon to open the Configuration Manager main window 5 Select the Add button down the center of the screen 6 Minimally enter the following Agent name IP address Properties File Select paradyne 7 Select the OK button at the bottom of the screen to add the agent disc...

Page 157: ...de ATALK IPX RMON DECNET NETB SNA IP NET VINES IPV6 OSI 3 Verify that S statistics collection appears for each domain listed in the Group column H hosts appears for the IP domain only Dashes occupy all other positions under the Group column Zeros appear under the Samples and Interval SH and LH columns Dashes appear under all Logging columns Stat Host Conv 4 If all these requirements are met no fur...

Page 158: ... needs to be added H Groups Samples Interval and Logging are not configured as specified in Step 3 of Verifying Domains and Groups Procedure 1 Select the the Property button down the center of the Configuration Manager main window The Property Editor window opens 2 To delete an unsupported domain click on the domain from the Domains list then select the Delete button The Are you sure prompt appear...

Page 159: ...re the following Property Description Setting Groups Stats S Statistics collection Enabled for all domains Hosts H Level 3 information network Enabled for IP domain only Disabled for all other domains Conversations C Protocols being used Disabled for all domains Logging Event logging Disabled for all domains and groups 5 Select the OK button at the bottom of the screen to apply the changes Refer t...

Page 160: ...l agreement values The copied fct file can then be used to replicate alarm threshold values for all DLCIs on the unit using the eztrap utility All fct files must be in NSHOME usr To configure alarms manually see Adding SLV Alarms Manually NOTE Perl must be installed in your system to use the eztrap utility in the procedure below If you have an NT system please install Perl before proceeding Proced...

Page 161: ...buttons still selected click on the Config Manager icon to open the Configuration Manager main window 2 Select the Custom radio button from the Properties File area in the upper right of the window then Property down the center of the screen The Custom Property Editor window opens 3 Select a DLCI from the Trap list and select the Edit button to the right of the list The Edit Trap window opens ...

Page 162: ...ngs you may want to change 5 Select the OK button at the bottom of the screen to apply your changes The window closes and the Configuration Manager main window reappears 6 Select the Install button down the center of the Configuration Manager main window to apply your changes Refer to Editing Alarms in the NetScout Manager Plus NetScout Server Administrator Guide to change alarm thresholds ...

Page 163: ... the procedure below to configure alarms manually To load OpenLane default settings for alarms see Adding SLV Alarms Using a Template Procedure 1 From the NetScout Manager Plus main window with the FrameRelay and Admin radio buttons still selected click on the Config Manager icon to open the Configuration Manager main window 2 Select the Custom radio button from the Properties File area in the upp...

Page 164: ...igured Key1 The ifIndex for the frame relay logical interface is 1 Key2 DLCI number same as DLCI above Type Absolute or Delta radio button 1 Rising Falling or Both radio button 2 Threshold Value that will trigger a trap 1 Latency MIB variables should be Absolute all others should be Delta 2 Generally Rising is selected 5 Select the OK button at the bottom of the screen to add this alarm 6 Repeat S...

Page 165: ...iles have a pdn udh user defined history format and are found in the OpenLane netscout userHistory directory The userHistory files should be moved to NSHOME usr so they can be used A separate udh file must be created and loaded for each DLCI or link that will be monitored before a customized user history table can be loaded Use a text editor to create these udh files by H Copying one of the interf...

Page 166: ...ct IDs The frame relay interface number 101022001 must replace IFN and the DLCI number to be monitored must replace DLCI Example frCircuitSentFrames Change 1 3 6 1 2 1 10 32 2 1 6 IFN DLCI to 1 3 6 1 2 1 10 32 2 1 6 101022001 301 The only valid interface number for a FrameSaver 9664 unit is 101022001 4 Edit the new file as needed Refer to Creating UDH Files and Using Custom History in the NetScout...

Page 167: ...uhist f agentname user_history_table_number config number_of_buckets interval download_file udh to load user defined history files for the frame relay link Example dvuhist f Dallas51 3 config 30 60 Dallas51k udh The interval must be entered in seconds 2 Type dvuhist f agentname DLCI_number user_history_table_number config number_of_buckets interval download_file udh to load user defined history fi...

Page 168: ...rom the NetScout Manager Plus main window with the FrameRelay radio button still selected select the Traffic radio button The appropriate icons appear 2 Highlight an agent in the agent list box so that its DLCIs appear in the DLCI list box under the agent list box 3 Highlight the DLCI to be monitored 4 Click on the Custom History icon The NetScout Custom History window opens Adjust the size of the...

Page 169: ...ist window opens The newly defined user history variables should appear on this list 6 Highlight the desired set of user history variables and select the OK button Data is gathered based upon the configured user history variables This may take some time so please be patient 7 Select 2D or 3D Bar from the Format menu if desired 3D Bar is shown ...

Page 170: ...tion See Object ID Cross References Numeric Order in Appendix B SNMP MIBs and Traps and RMON Alarm Default to identify OID information being shown Monitoring the Agent Using NetScout Manager Plus Once the FrameSaver SLV agent has been added to NetScout Manager Plus select either the Traffic or Protocol radio button to monitor the newly added agent or one of its DLCIs NOTE Only the Traffic and Prot...

Page 171: ...tor one of the agent s DLCIs highlight the DLCI to be monitored 4 Click on an applicable icon The selected graphical report should open Traffic icons that would be of particular interest are Traffic Monitor and Domain History In the example below the Domain History icon was selected which is actually a real time report NOTE If Size Distribution is the selected View and distribution size has been c...

Page 172: ...or Protocol Monitor Segment Zoom Protocol Zoom Segment Details1 TopNTalkers Domain History1 All Talkers 1 Size distribution statistics are provided for a DLCI only not a link If a link is selected all size distribution statistics on the table or graph will be zero When a DLCI is selected the first and last size distribution statistics are ignored for FrameSaver units and the statistics for those b...

Page 173: ...ee the FrameSaver SLV report example on page 9 9 To get this report you need Network Health R4 01 or higher This chapter includes Network Health information as it relates to FrameSaver SLV devices It includes the following H Installation and Setup of Network Health and reports H Discovering FrameSaver Elements H Configuring the Discovered Elements H Grouping Elements for Reports H Generating Repor...

Page 174: ...network platform Once Network Health is installed you need to set up the application so it will support FrameSaver units Each Network Health application provides a different set of functions called a module Each module used requires a separate license to gain access to those features and functions Make sure you license the Poller application so you can poll SLV units and collect data To use this a...

Page 175: ... elements Provide RMON2 and similar data for information gathered about network traffic between nodes Procedure To find SLV device elements in your network 1 Select the LAN WAN radio button to specify the element type to be found Network Health treats frame relay element discovery as a WAN element type 2 Enter the IP Addresses of the SLV units to be located and the Community String Community Name ...

Page 176: ... for FrameSaver SLV unit elements from Network Health 1 Select the Edit Before Saving button at the bottom of the Discovering dialog box once the discovery process is completed The Poller Configuration window opens 2 Double click on the first element discovered The Modify Element dialog box opens 3 In the Speed box select the Override radio button and enter the CIR for the unit in the text box Let...

Page 177: ...n the Group Name field Up to 64 characters can be entered A through Z a through z 0 through 9 dashes periods and underscores _ can be used No spaces can be included and the word All cannot be used 3 Select the WAN radio button above the Available Elements list 4 Highlight all the DLCIs listed on the Available Elements list or select specific DLCIs then select the left arrow button The highlighted ...

Page 178: ...information about an enterprise a region department or business process Executive IT Manager and Customer Service Level reports are provided Using these reports you can measure service performance against goals and agreements Ranges for service level goals can be set for up to five variables availability bandwidth bytes health exceptions and latency These ranges need to be set before reports are s...

Page 179: ...lated exception points It is a good idea to run this report daily so that DLCIs having the most problems can be attended to first DLCIs contained on this report need immediate attention If a DLCI suddenly shows up on these reports check whether any new equipment has been added to the network and whether it is properly configured If its configuration is correct the equipment could be faulty H Summa...

Page 180: ... Service Level Report Provides service level information for customers This report is used to provide service level information to service customers to help them determine optimum service levels needed based upon their own traffic data as well as provide documented evidence for increasing CIR It combines daily volume daily Health exceptions bandwidth distribution average Health Index ratings and a...

Page 181: ... g burst octets but a bandwidth trend report should be generated when investigating problems that appear on Exceptions Reports Supplemental Reports and Health reports Use trend reports to view individual variables for DLCIs having a high Health Index rating to help locate which variable is causing a problem leading to a DLCI s poor Health Index rating See the Network Health Reports Guide for more ...

Page 182: ...Setting Up Network Health for FrameSaver Devices 9 10 9664 A2 GB20 00 March 2000 This page intentionally left blank ...

Page 183: ...A 1 9664 A2 GB20 00 March 2000 Menu Hierarchy A Menus The following is a graphical representation of the FrameSaver SLV unit s menu organization ...

Page 184: ...I Primary Destination Link DLCI EDLCI Status MAIN MENU Status Test Configuration Auto Configuration Control IP Ping IP Address Status Data Port PhysicalTests DTE Loopback Network Interface Status Operating Rate Interface State Transmit Signal Receive Signal System and Test Status Self Test Results Health and Status Test Status MAIN MENU Status Test Configuration Auto Configuration Control Test PVC...

Page 185: ...tion Edit Display System Network Data Ports PVC Connections Management and Communication Network and Data Ports Physical Frame Relay DLCI Records MAIN MENU Status Test Configuration Auto Configuration Control System Frame Relay and LMI Service Level Verification General PVC Connection Table Source Link DLCI EDLCI Primary Destination Link DLCI EDLCI New or Modify PVC Connection Entry Management and...

Page 186: ...Menu Hierarchy A 4 9664 A2 GB20 00 March 2000 This page intentionally left blank ...

Page 187: ...s Group mib 2 Paradyne Indexes to the Interface Table ifTable NetScout Indexes to the Interface Table ifTable H Standards Compliance for SNMP Traps Trap warmStart Trap authenticationFailure Traps linkUp and linkDown Traps enterprise Specific Traps RMON Specific H RMON Alarm and Event Defaults Physical Interface Alarm Defaults Frame Relay Link Alarm Defaults DLCI Alarm Defaults Paradyne Area DLCI A...

Page 188: ...32 Like MIB RFC 1659 H Frame Relay Service MIB RFC 1604 H Enterprise MIB H RMON Version 1 MIB RFC 1757 H RMON Version 2 MIB RFC 2021 Downloading MIBs and SNMP Traps Paradyne standard and enterprise MIBs are available from the Paradyne World Wide Web site Procedure To access Paradyne MIBs 1 Access the Paradyne World Wide Web site at www paradyne com 2 Select Technical Support 3 Select Management In...

Page 189: ...m 1 The following is the system description sysDescr system 1 for the NMS subsystem in the FrameSaver 9664 unit PARADYNE LL S T FrameSaver SLV Model 9664 S W Release MM mm bb MM Major mm minor bb build format NAM CCA number hardware version in hhhh hhh format Serial number sssssss FrameSaver Unit s sysObjectID system 2 The following is the system object identifier sysObjectID system 2 or OID for t...

Page 190: ...work ISDN S T Network ISDN S T Interface Network ISDN S T Child Card LL S T FR NIM S W Release MM mm bb MM Major mm minor bb build format Hardware Version hhhh hhh 101119001 COM Communications Port COM Port LL S T FR NAM Hardware Version hhhh hhh 101004001 Frame Relay Logical Layer FR UNI Frame relay logical link on ISDN S T For the user side Network ISDN S T of FR DTE Child Card LL S T FR NIM S W...

Page 191: ...OUT Network ISDN S T of FR SERVICE Child Card LL S T FR NIM S W Release MM mm bb Hardware Version hhhh hhh RMON Logical Layer RMON Frame Relay Logical Interfaces These values are calculated H For the DTE IN RMON IN ifName of the interface 17 48 H For the DTE ifIndex 1 2 17 H For the DCE DTE calculated value 1 OUT RMON OUT ifName of the interface RMON Virtual Interfaces These values are calculated ...

Page 192: ...DLCI is associated with the trap circuitId is the name given to the circuit It can be an empty string or a 1 64 byte string within quotes e g Chicago to New York and only appears when a DLCI with circuitID is associated with the trap linkName is the name given to the link Frame relay linkName only appears when a frame relay link has been named and is associated with the trap ifName is the string r...

Page 193: ...tionFailure This trap indicates that access to the FrameSaver unit was unsuccessful due to lack of authentication Table B 4 authenticationFailure Trap Trap What It Indicates Possible Cause authenticationFailure Access to the FrameSaver unit was attempted and failed H SNMP protocol message not properly authenticated H Three unsuccessful attempts were made to enter a correct login user ID password c...

Page 194: ...es Possible Cause linkDown A failure in one of the communication interfaces has occurred A failure in one of the communication interfaces has occurred linkUp One of the failed communication interfaces is up and operational One of the failed communication interfaces is up and operational linkUp and linkDown variable bindings are in Table B 6 Physical and logical sublayers are represented by the ent...

Page 195: ...ISDN S T down due to LOS ifString administratively shutdown Due to an intentional shutdown H linkUp No alarms on the interface String ifString up User Synchronous Data Port Supported by the media specific RS232 like MIB H ifIndex RFC 1573 H ifAdminStatus RFC 1573 H ifOperStatus RFC 1573 H devLastTrapString devHealthAndStatus mib H linkDown One or more alarm conditions are active on the port Alarm ...

Page 196: ... 1573 H devLastTrapString devHealthAndStatus mib H linkDown LMI is down for the LMI Protocol configured 2 or Frame Relay link is disabled Strings ifString down No alarms exist on the link due to LMI ifString LMI down No alarms exist on the link because LMI is down ifString administratively shutdown Due to an intentional shutdown H linkUp LMI is up or Frame Relay link is enabled String ifString up ...

Page 197: ...CIR bps enterpriseConfig Change 6 H devLastTrapString devHealthAndStatus mib Configuration has been changed via the menu driven user interface an SNMP Manager or auto configuration after 60 seconds has elapsed without another change String Device configuration change enterpriseDLCI delete 17 H devFrExtDlciIfIndex devFrExt mib H devFrExtDlciDlci devFrExt mib H devLastTrapString devHealthAndStatus T...

Page 198: ...ult Factory Configuration settings have been reloaded returning RMON related options to their original settings String RMON database reset to defaults enterpriseSelfTest Fail 2 H devLastTrapString devHealthAndStatus mib Unit has completed re initialization and a hardware failure was detected String Self test failed s s is the contents of devSelfTestResult enterpriseTest Start 5 For physical interf...

Page 199: ...hreshold String Change in variableName typeString threshold of alarmRisingThreshold by alarmValue alarmRisingThreshold e g Octets received on Sync Data Port S01P1 frame relay rose to threshold of 1 typeString is rose to if alarmValue equals alarmRisingThreshold otherwise it is exceeded fallingAlarm H alarmIndex RFC 1757 H alarmVariable RFC 1757 H alarmSampleType RFC 1757 H alarmValue RFC 1757 H al...

Page 200: ...w each RMON default alarm is set by the FrameSaver unit shows the alarm and event types the interval used when generating alarms and thresholds H Physical Interface Alarm Defaults H Frame Relay Link Alarm Defaults H DLCI Alarm Defaults Paradyne Area H DLCI Alarm Defaults NetScout Area See Standards Compliance for SNMP Traps for information about how traps work and Traps RMON Specific for traps spe...

Page 201: ...arm area Table B 9 Network ISDN S T Physical Interface Alarm Defaults Item Sample Type 1 MIB Tag OID 2 Interval Event Type Rising Threshold Default Falling Threshold Default Unavailable Seconds D MIB pdn_FrExt mib E Tag pdnIfExtTotalUASs OID 1 3 6 1 4 1 1795 2 24 2 6 12 1 1 1 4 I 900 secs 15 mins Rising 1 1 1 D Delta Indicates that the calculated difference between the current value and the previo...

Page 202: ...1 1 Long Frames D MIB pdn_FrExt mib E Tag devFrExtLinkRxLong OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 7 I 900 secs 15 mins Rising 1 1 Rx Discards D MIB pdn_FrExt mib E Tag devFrExtLinkRxDiscards OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 15 I 900 secs 15 mins Rising 1 1 Tx Discards D MIB pdn_FrExt mib E Tag devFrExtLinkTxDiscards OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 14 I 900 secs 15 mins Rising 1 1 Rx To...

Page 203: ...1795 2 24 2 6 9 4 7 1 29 I 900 secs 15 mins Rising 1 1 Rx Non octet Aligns D MIB pdn_FrExt mib E Tag devFrExtLinkRx NonOctet OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 16 I 900 secs 15 mins Rising 1 1 Rx CRC Errors D MIB pdn_FrExt mib E Tag devFrExtLinkRxCrcErr OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 17 I 900 secs 15 mins Rising 1 1 Total LMI Errors D MIB pdn_FrExt mib E Tag devFrExtLinkTotal LMIErrs OID...

Page 204: ... 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 23 I D 900 secs 15 mins Rising 5 5 Rx FECNs D MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFECNs OID 1 3 6 1 2 1 10 32 2 1 4 I D 60 secs 1 min Rising 1 1 Rx BECNs D MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedBECNs OID 1 3 6 1 2 1 10 32 2 1 5 I D 60 secs 1 min Rising 1 1 Congested Seconds D MIB pdn_FrExt mib E Tag devFrExtDlciSts CongestedSecs OID 1 3 6 1 4 1 1795...

Page 205: ... Interval Event Type Rising Threshold Default Falling Threshold Default Current Latency A MIB pdn_FrExt mib E Tag devFrExtLatencyLatest OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 7 I D 60 secs 1 min None Must be configured 0 Average Latency A MIB pdn_FrExt mib E Tag devFrExtLatencyAvg OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 5 I D 900 secs 15 mins None Must be configured 0 Frames Received D MIB FR DTE MIB...

Page 206: ... of the frame relay link D DLCI number Table B 13 Dynamic DLCI Alarm Defaults NetScout Area Item Sample Type 1 MIB Tag OID 2 Interval Event Type Rising Threshold Default Falling Threshold Default Rx DLCI Link Utilization D MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedOctets OID 1 3 6 1 2 1 10 32 2 1 9 I D 60 secs 1 min Rising 70 of link capability 65 of link capability Tx DLCI Link Utilization D M...

Page 207: ...SNMP variable to monitor When the threshold set for the monitored variable is exceeded an SNMP trap is sent and or a log entry is made This table is helpful in identifying alarm conditions being tracked when viewing the NetScout Custom History screen shown below which provides the OID instead of the alarm condition See Table B 14 for an RMON history OID cross reference and Table B 15 for an RMON a...

Page 208: ... 2 1 5 I D Rx BECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedBECNs 1 3 6 1 2 1 10 32 2 1 6 I D Tx Frames MIB FR DTE MIB RFC 2115 Tag frCircuitSentFrames 1 3 6 1 2 1 10 32 2 1 7 I D Tx Octets MIB FR DTE MIB RFC 2115 Tag frCircuitSentOctets 1 3 6 1 2 1 10 32 2 1 8 I D Rx Frames MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFrames 1 3 6 1 2 1 10 32 2 1 9 I D Rx Octets MIB FR DTE MIB RFC 2115 Tag f...

Page 209: ...Tx DEs MIB pdn_FrExt mib E Tag devFrExtDlciTxDE 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 8 I D Tx BECNs MIB pdn_FrExt mib E Tag devFrCircuitTxBECN 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 I D Tx Frames Above CIR MIB pdn_FrExt mib E Tag devFrExtDlciTxFrOutCIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 18 I D Rx Frames Above CIR MIB pdn_FrExt mib E Tag devFrExtDlciRxFrOutCIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 20 I D Net...

Page 210: ... mib E Tag devFrExtDlciRxFrNetDrop CirToEir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 59 I D Network Frames Offered Above EIR MIB pdn_FrExt mib E Tag devFrExtDlciOfferedFrOverEir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 61 I D Network Frames Dropped Above EIR MIB pdn_FrExt mib E Tag devFrExtDlciRxFrNetDrop OverEir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 63 I D DLCI EIR MIB pdn_FrExt mib E Tag devFrExtDlciEir 1 3 6 1 4...

Page 211: ...ExtLinkRxCrcErr 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 19 I Total Tx Errors MIB pdn_FrExt mib E Tag devFrExtLinkTotTxErrs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 20 I Total Rx Errors MIB pdn_FrExt mib E Tag devFrExtLinkTotRxErrs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 32 I Total LMI Errors MIB pdn_FrExt mib E Tag devFrExtLinkTotLMIErrs 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 2 I N...

Page 212: ...1 3 6 1 2 1 10 32 2 1 9 I D Rx DLCI Link Utilization MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedOctets 1 3 6 1 4 1 1795 2 24 2 1 3 6 1 4 1 1795 2 24 2 6 12 1 1 1 4 I Unavailable Seconds MIB pdn_IfExtTotal mib E Tag pdnIfExtTotalUASs 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 I D Tx Frames Exceeding CIR MIB pdn_FrExt mib E Tag devFrExtDlciTxFrOutCIR 1 3 6 1 4 1 1795 2 24 2...

Page 213: ... 6 1 4 1 1795 2 24 2 6 9 4 7 1 14 I Tx Discards MIB pdn_FrExt mib E Tag devFrExtLinkTxDiscards 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 15 I Rx Discards MIB pdn_FrExt mib E Tag devFrExtLinkRxDiscards 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 16 I Rx Nonoctet Aligns MIB pdn_FrExt mib E Tag devFrExtLinkRxNonOctet 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 17 I Rx CRC Errors MIB pdn_FrExt mib E Tag devFrExtLinkRxCrcErrs 1 3...

Page 214: ...SNMP MIBs and Traps and RMON Alarm Defaults B 28 9664 A2 GB20 00 March 2000 This page intentionally left blank ...

Page 215: ...e FrameSaver unit s rear panel and provides pin assignments for the connectors interfaces and cables NOTE In the pin assignment tables of this appendix if the pin number is not shown it is not being used Rear Panel The following illustration shows the rear panel of the FrameSaver unit 00 16657 ...

Page 216: ...om COM port Out 5 6 8 Signal Ground SG To From COM port 7 Data Terminal Ready DTR To COM port In 20 COM Port to Terminal Cable Feature No 3100 F2 540 Order this cable when connecting the COM port to an asynchronous terminal it does not come with the FrameSaver unit The following shows the pin assignments from the COM port to the terminal interface 1 2 3 4 5 6 7 8 496 14910 COM Port Non Keyed 8 Pos...

Page 217: ... 3100 F1 920 H Custom 8 conductor cable with modular plugs on both ends between the converter and the LAN Adapter Feature No 3100 F2 910 Unused DTR Tx Data Signal Ground Rx Data CTS Frame Ground Unused Plug to Modular Jack Plug to LAN Adapter 98 16214 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Tx Clock Rx Data Signal Ground Tx Data DTR CD RTS Rx Clock Com Port DB25 Plug 8 Position Modular Jack 15 3 7 2 20 8 ...

Page 218: ...odem must be configured so it is compatible with the FrameSaver unit See page C 5 to configure an external modem Pin 1 Pin 14 Pin 13 Pin 25 Pin 1 Pin 14 Pin 13 Pin 25 P2 Plug Chassis Ground TXD RXD RTS DSR Signal Ground CD RLSD RXC DTR XTXC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin 99 16332 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 P1 Chassis Gro...

Page 219: ...the crossover cable to the external modem 3 Enable auto answer on the modem and configure it to use the following LSD DSR CTS RTS and DTR control leads See the table below for AT D0 command strings Use the following command string AT C0 D2 S0 R1 D0 S0 1 AT Command String To configure the modem to C0 Force LSD on D2 Drop the connection when the unit drops DTR S0 Force DSR on R1 Ignore RTS D0 Force ...

Page 220: ...unction Direction Pin Number BRI Transmit Ring To NT1 3 BRI Receive Ring From NT1 4 BRI Receive Tip From NT1 5 BRI Transmit Tip To NT1 6 ISDN Modular Cable This cable is used to connect the network interface to the NT1 It is an ISDN BRI S T modular cable with an 8 position unkeyed modular plug at each end Signal Direction Pin Numbers Transmit Positive To NT1 3 3 Transmit Negative To NT1 3 6 3 6 Re...

Page 221: ...o DCE 4 A 19 B Clear to Send CTS CB 106 From DCE 5 A 13 B Data Set or DCE Ready DSR CC 107 From DCE 6 Signal Ground Common SG AB 102A To From DCE 7 Received Line Signal Detector RLSD or LSD CF 109 From DCE 8 A 10 B Transmit Signal Element Timing TXC DTE Source DA 113 To DCE 11 B 24 A Transmit Signal Element Timing TXC DCE Source DB 114 From DCE 12 B 15 A Received Signal Element Timing RXC DCE Sour...

Page 222: ... for the DB25 to X 21 adapter cable Signal ITU CCITT 25 Pin Plug Pin Direction 15 Pin Socket Pin Transmit Data TXD 103 2 A 14 B To DCE 2 A 9 B Received Data RXD 104 3 A 16 B From DCE 4 A 11 B Received Signal Element Timing RXC DCE Source 115 17 A 9 B From DCE 6 A 13 B Request to Send RTS 105 4 A 19 B To DCE 3 A 10 B Data Channel Received Line Signal Detector RLSD or LSD 109 8 A 10 B From DCE 5 A 1...

Page 223: ...gnments C 9 9664 A2 GB20 00 March 2000 V 35 DTE Adapter Feature No 3100 F1 570 This adapter is used to connect the user data port to a DTE with an V 35 cable It is a 25 pin EIA 530A to 34 position V 35 DB25 to V 35 adapter 99 16294 ...

Page 224: ...4 15 A 12 B From DCE Y A AA B Received Signal Element Timing RXC DCE Source 115 17 A 9 B From DCE V A X B Request to Send RTS 105 4 To DCE C Clear to Send CTS 106 5 From DCE D Data Terminal or DTE Ready DTR 108 1 2 20 To DCE H Data Channel Received Line Signal Detector RLSD or LSD 109 8 From DCE F Data Set or DCE Ready DSR 107 6 From DCE E Signal Ground Common SG 102 7 B Loopback Maintenance RL 14...

Page 225: ... 00 March 2000 EIA 530 Straight through Cable Feature No 9008 F1 523 A standard straight through cable is used to connect the user data port to a DTE when the Port Type is E530 EIA 530A It is a 25 pin EIA 530A to 25 pin EIA 530A DB25 to DB25 cable 99 16304 ...

Page 226: ...TS 106 5 13 From DCE 5 13 Data Set or DCE Ready DSR 107 6 From DCE 6 Data Terminal or DTE Ready DTR 108 1 2 20 To DCE 20 Signal Ground Common SG 102 7 7 Data Channel Received Line Signal Detector RLSD or LSD 109 8 10 From DCE 8 10 Transmit Signal Element Timing TXC DCE Source 114 15 A 12 B From DCE 15 A 12 B Received Signal Element Timing RXC DCE Source 115 17 A 9 B From DCE 17 A 9 B Local Loopbac...

Page 227: ...erature Relative humidity Shock and vibration 32 F to 122 F 0 C to 50 C 4 F to 158 F 20 C to 70 C 5 to 85 noncondensing Withstands normal shipping and handling Weight 2 85 lbs 1 29 kg Physical Dimensions Height Width Depth 2 9 inches 7 4 cm 8 5 inches 21 6 cm 12 5 inches 31 8 cm Power Input Output 100 240 Vac 50 60 Hz 0 7A 12 Vdc 2 5A 1 0A minimum Power Consumption and Dissipation 6 26 watts 125mA...

Page 228: ...8 38 4 57 6 and 115 2 kbps Network Interface Service supported Data rates 8 position unkeyed modular jack per ISO 8877 ISDN Leased Line BRI S T ITU T I 430 64 kbps using the B1 channel 128 kbps using both B channels User Data Port Data rates 25 position DB25 subminiature connector Selectable EIA 530A V 35 X 21 Automatically set to the same value as the network interface frame relay operating rate ...

Page 229: ...ual FrameSaver SLV 9664 User s Guide Paper Manual 9664 A2 GB20 Power Supply 100 240 Vac Power Supply Universal Power Supply 9001 F1 040 NMS Products OpenLane Enterprise 7805 D1 001 OpenLane Workgroup 7805 D1 003 NetScout Manager Plus For UNIX or Windows NT 9180 NetScout Server For UNIX or Windows NT 9190 NetScout WebCast For UNIX or Windows NT 9155 Optional Features Wall Mounting Kit for 1 Slot Ho...

Page 230: ... 530A to X 21 1 foot 3 meters 035 0302 0131 3100 F1 571 COM Port to Terminal Cable 8 pin modular to DB25 14 feet 4 3 meters 035 0314 1431 3100 F2 540 COM Port to LAN Adapter Cable 14 feet 4 3 meters 035 0315 1431 3100 F2 910 LAN Adapter DB25 plug to 8 position modular receptacle 002 0069 0031 3100 F1 920 EIA 530 Straight Through Cable DB25 to DB25 10 feet 3 meters 035 0385 1031 9008 F1 523 Standar...

Page 231: ...53 At a Glance report 9 6 authentificationFailure trap B 7 Auto Configuration 1 2 2 4 Active 5 13 setting up 3 10 availability LMI and PVC 1 3 B back door access when locked out 6 4 Back to Back Mode Active 5 13 operation setting up 3 16 Backspace 2 6 Bc 3 30 Be 3 30 blank field value 2 9 branches menus 2 4 BRI network port C 6 bursting port 1 3 C Call Directories 3 9 Call Retry 3 47 central clock...

Page 232: ... terminal access 4 2 external device access 4 4 FTP access 4 4 SNMP access 4 8 Telnet access 4 4 conversation elements 9 3 copyrights A CRC 5 30 creating a login 4 11 new PVC connections management links 3 6 user history files 8 13 crossover cable EIA 232 C 4 CTS down 6 7 CTS down to Port Device 5 13 current software revision 5 2 D Data Delivery Ratio DDR 1 2 Link Control Identifier DLCI 3 38 Port...

Page 233: ...d 5 5 down from Port 1 Device 5 13 6 7 Ignore Control Leads 3 50 E EDLCI 3 38 Destination 3 32 Source 3 31 EIA 232 crossover cable C 4 EIA 530A connector C 7 straight through cable C 11 to V 35 DTE adapter C 9 to X 21 adapter cable C 8 EIR statistics 5 24 elements DLCIs 9 3 Embedded Data Link Connection Identifier EDLCI 3 31 3 32 3 38 ending a session 2 3 Enter Return key 2 6 entering system infor...

Page 234: ... installation and setup Network Health 9 2 installing Network Health 9 2 user history files 8 15 interface network status 5 20 Internal Transmit Clock 3 24 Inverse ARP 1 3 Invert Transmit Clock 3 24 IP default destination 3 34 node information 3 33 Ping test 6 18 Validation NMS 3 43 IP Address 3 36 3 51 3 54 NMS number 3 43 3 44 Node 3 33 IP addressing limiting SNMP access 4 10 ISDN BRI connector ...

Page 235: ...input selections 2 9 Management and Communication options 3 33 General SNMP options 3 39 OpenLane 5 0 1 4 PVCs 3 36 total number dedicated 1 3 setting up local 3 14 SNMP 3 39 troubleshooting link 3 33 6 5 Menu structure A 1 menu branches 2 4 Configuration 3 3 main 2 4 path 2 5 selecting from 2 8 messages Device 5 6 Health and Status 5 13 Self Test Results 5 12 system 2 5 System and Test Status 5 1...

Page 236: ...port 7 1 OpenLane 5 1 4 operating changing mode for demos 3 16 the unit 5 1 organization of this document vii Out of Sync message 6 11 6 16 Outbound Management Priority 3 30 P packet capture uploading data 5 35 utility 6 5 packets 3 37 Parity 3 49 Password 4 11 patents A pattern send monitor 6 15 performance statistics 5 22 6 2 clearing 5 23 Performance Wizard copying directory 8 2 physical data p...

Page 237: ...3 B 2 RFC 1315 B 2 RFC 1604 B 2 RFC 1659 B 2 RFC 1757 B 2 RFC 2021 B 2 right arrow key 2 6 RIP 1 3 3 15 3 52 RMON alarm and event defaults B 14 Specific Traps B 13 Traps 3 46 user history collection 1 3 router setting up to receive RIP 3 15 router independence 1 3 3 18 Routing Information Protocol RIP 3 52 RTS control lead 5 5 running reports 9 6 RXD control lead 5 5 S Sampling SLV Inband and Inte...

Page 238: ...6 supported 6 2 software changing 5 34 download 1 4 downloading 5 31 revision DBM 5 2 NAM 5 2 Source DLCI 3 31 EDLCI 3 31 Link 3 31 Spacebar 2 6 specifications technical D 1 Standard_out RIP 1 3 standards compliance for SNMP Traps B 6 starting a session 2 2 a test 6 13 statistics 1 3 5 22 elements 9 3 uploading to an NMS 5 35 Status DLCI 5 16 Enquiry LMI 3 19 3 27 Health and 5 13 information 5 11 ...

Page 239: ... 3 44 Traps authentificationFailure B 7 DLCI 3 46 Enterprise Specific 3 45 B 11 General 3 45 Link 3 46 Link Interfaces 3 46 linkUp and linkDown B 8 RMON 3 46 RMON Specific B 13 SNMP and dial out options 3 9 3 44 standards B 6 supported 6 2 warmStart B 7 Trend report 9 7 troubleshooting 6 1 creating a management link 3 33 device problems 6 10 frame relay PVC problems 6 11 management link 6 5 tables...

Page 240: ...15 Value Out of Range message 3 28 3 29 variable bindings B 9 B 13 VCI 1 4 viewing packet capture results 6 6 virtual path or channel identifier 1 4 VPI 1 4 W warmStart events General Traps 3 45 trap B 7 warranty A Web site access to documentation ix glossary viii ...

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