Panasonic WJ-ND400K/G Operating Instructions Manual Download

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Preface

The network disk recorder (WJ-ND400K, WJ-ND400K/G) is designed for use within a surveillance system, and

record images/audio from the connected network cameras on the hard disk drives. Up to 64 cameras can be con-

nected via a network.

The HDDs encased in the provided HDD canisters (hereinafter referred as HDD units) can easily be installed/

removed in/from this product.

It is possible to perform the settings or operate the recorder using a web browser installed on a PC connected to a

network. (It is necessary to configure the network settings of a PC to operate this product using a PC.)

Up to 16 PCs (web browsers) can access the recorder concurrently and it is possible to perform the settings and

operate the recorder. (The maximum number of PCs that can access the recorder varies depending on the network.)

About the user manuals

There are 4 manuals provided for the WJ-ND400K, WJ-ND400K/G as follows.

Installation Guide:

Contains descriptions of how to install/connect this product, and descrip-

tions of how to operate this product with the buttons on the front panel.

Setup Instructions (PDF):

Contain descriptions of how to configure the required settings and how to

connect to other devices.

Operating Instructions (PDF) (this book): Contain descriptions of how to operate this product with a PC.

Quick Reference Guide:

Contains descriptions of how to configure the basic settings and how to

use the major functions.

Adobe

Reader

is required to read the PDF files (the setup instructions and the operating instructions) on the pro-

vided CD-ROM.

When the Adobe

Reader

is not installed on the PC, download the latest Adobe

Reader

from the Adobe web site

and install it.

"WJ-ND400" or "ND400" shown in the instructions and illustrations used in these operating instructions indicate the

WJ-ND400K or WJ-ND400K/G.

The screens used in these operating instructions show the case of NTSC model.

Refer to "readme.txt" on the provided CD-ROM for further information about the optional dedicated software, com-

patible cameras and their versions.

System requirements for a PC

It is recommended to operate this unit using a PC that meets the following system requirements.

OS:

Microsoft

Windows Vista

Business SP1 (32-bit)

Microsoft

Windows

XP Professional SP2, SP3*

Microsoft

Windows

XP Home Edition SP2, SP3*

OS Language:

English, French, Spanish, German, Italian, Russian, Chinese

CPU:

Pentium

4 3.0 GHz or faster

Memory:

1 GB or more (512 MB or more is required when using Microsoft

Windows

XP.)

Monitor:

Resolution: 1 024 x 768 pixels or more

Color: 24-bit True color or better

Network interface:

10/100/1 000 Mbps Ethernet port x1

Web Browser:

Windows

Internet Explorer

7.0

Microsoft

Internet Explorer

6.0 SP2, SP3*

Audio interface:

Sound card (when using the audio function)

Summary of Contents for WJ-ND400K/G

Page 1: ...t or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual Operating Instructions Network Disk Recorder Model No WJ ND400K WJ ND400K G ...

Page 2: ...34 Event action 35 How the event action is taken 35 Cancel suspend the alarm action 37 Cancel the alarm action 37 Suspend the alarm action 37 Cancel an error action 38 Enable disable the key lock 39 Lock 39 Release 39 Check logs 40 Check the error log 40 Check the access log 41 Check the event log 42 Check the network log 43 Copy recorded images 44 Copy 44 Play copied images 45 Delete recorded ima...

Page 3: ... operate this product with a PC Quick Reference Guide Contains descriptions of how to configure the basic settings and how to use the major functions Adobe Reader is required to read the PDF files the setup instructions and the operating instructions on the pro vided CD ROM When the Adobe Reader is not installed on the PC download the latest Adobe Reader from the Adobe web site and install it WJ N...

Page 4: ...about system requirements for a PC and pre cautions when using Microsoft Windows Vista Trademarks and registered trademarks Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Microsoft Windows Windows Vista Internet Explorer ActiveX DirectX are either a registered trademark or trademark of Microsoft Corporation ...

Page 5: ...me is displayed by clicking the NEXT IMAGE button during pausing 2 Playback may be performed in several seconds intervals when the following operations are performed while playing MPEG 4 image Refer to the Playback operations section on page 20 for how to control playback Reverse playback Fast playback fast reverse playback Reverse frame playback Example When 3 seconds is selected for the refresh ...

Page 6: ...he camera 7 When transmitting images recorded at an event occurrence to the FTP server Duration of images to be transmitted to the FTP server which are recorded at an event occurrence may not be exactly the same as the duration set for Duration Pre and Duration Post Set Duration Pre and Duration Post longer than the refresh interval set on the camera 8 Other MPEG 4 images will not be attached to a...

Page 7: ...forma tion Do not attach 0 before the numbers when entering IP address Example OK 192 168 0 50 NG 192 168 0 050 If a message is displayed on the information bar see page 74 4 Enter the user name and password registered on the recorder and then click the login button The top page will be displayed Important Refer to a system administrator for the user name and password Refer to the Setup Instructio...

Page 8: ...be displayed Follow the instructions of the wizard When ActiveX for WJ ND200 WJ ND300 is installed remove WebVideo ActiveX using the Add or Remove Programs control panel After confirming that WebVideo ActiveX is deleted install ActiveX of WJ ND400 When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC 6 Close the web browser when there is no...

Page 9: ... displayed by clicking this but ton r Status display area page 14 The status of the recorder such as the recording sta tus playback status etc will be displayed t Current time display area The current time will be displayed y Image display area Recorded images and live images will be displayed The camera title is displayed at the upper left and the time and date the current time and date of the ca...

Page 10: ...button Use this button to select a disk to be played searched page 28 t Copy box The Data copy window will be displayed by clicking this button The Data copy window is used to copy recorded images into the copy area of the hard disk drive page 44 y Log box Logs will be displayed in list form in the list display area Error log button The error logs will be in list form in the list display area Acce...

Page 11: ...ill be displayed Info Additional information will be displayed Audio is attached to images i Zoom in button Enlarges live or recorded images displayed in the image display area Note The recording event list will be displayed when the Refresh button is clicked or when performing the search pages 25 and 26 or the area selection page 28 The All list button is unavailable during playback To list all r...

Page 12: ... sequentially according to the settings performed in advance The indicator on the button will light green during sequence operation Refer to the setup instructions PDF e EL zoom box Camera images will be displayed in the proportion of the clicked zoom ratio button 1x 2x 4x r Cam select box When clicking WJ ND400 a group title title of a group consisted of the 4 registered cameras will be displayed...

Page 13: ...ing y Camera button Displays the Camera page that contains the net work settings of cameras and the settings relating to the group and the sequence display u Server button Displays the Server page that contains the settings of the NTP server FTP server mail server and proxy server i Network button Displays the Network page that contains the net work settings o User mng button Displays the User mng...

Page 14: ...cates that playback of recorded imag es stored in the normal recording area or the event recording area of the hard disk drives on the recorder is being selected Indicates that the HDD copy area is being selected Indicates that SD memory data is being obtained Indicates that data recovery in the RAID mode is being performed Indicates that the recording events are being filtered Refer to page 25 fo...

Page 15: ...start time from when record ed images are to be downloaded End Designate the end time till when recorded images are to be downloaded w Go to date Designate the desired time and date from when playback of recorded images is to start page 23 e Go to last Click this button to skip to a point that is the start time of the latest recorded image from the camera channel currently being displayed and star...

Page 16: ...cked The recording button and the recording stop button will be hidden when the Down button is clicked Recording button Starts manual recording Recording stop button Stops manual record ing Important To display the recording button and the recording stop button hold down the Up button until they appear Note When playing MPEG 4 images results from operat ing the some buttons will be as follows Go t...

Page 17: ...d the control pad can move pan tilt a camera in the clicked direction Clicking inside the control pad also can adjust the vertical horizontal position pan tilt of the displayed image Panning tilting speed will be faster if a clicked point gets farther from the center point of the control pad t Brightness box The brightness can be adjusted by clicking the darker button or the brighter button It is ...

Page 18: ...hile another recording with a different recording mode emergen cy recording event recording and schedule record ing is being performed the REC indicator will remain lit and the other recording will continue It is impossible to record images when images are not being received from cameras Recording mode and its priority level There are 5 recording modes The recording modes and their priority levels...

Page 19: ...s 30s 1min 5min before the latest recorded image Refer to a system administrator for information of the setting When a web browser and the viewer software are running at the same time audio may not be heard correctly Run either the web browser or the viewer software only to play audio Playback speed may become slow or playback may stop for a while when load to be processed is getting higher such w...

Page 20: ...ame will be displayed when this button is clicked dur ing playback pause The previous frame will be displayed when this button is clicked during playback pause Note When playing MPEG 4 images some frames of recorded imag es will not be displayed Reverse frame by frame playback will be performed with the set refresh interval of the camera Skip Reverse skip When the NEXT RECORD button is clicked pla...

Page 21: ...es of recorded imag es will not be displayed Fast playback fast reverse playback will be performed with the set refresh interval of the camera Skip to the latest recorded image Go to last Click this button to skip to a point of the latest recorded image from the camera channel currently being displayed and start playback At the default clicking this button will skip the play back point to a point ...

Page 22: ...recorded images on a multi screen displayed paused images frames on each screen may sometimes not simultaneously go to the next previous frame Electronic zoom Displayed playback images will be enlarged When playing recorded images on a 1 screen clicking a button in the EL zoom box enlarges the displayed playback images x1 button Displays playback images with the original dis played size x2 button ...

Page 23: ...rom the designated time and date and the Playback indication and the Step 1 indication will be displayed Refer to page 20 for information about the playback operation 6 Click the STOP button on the HDD tab Playback will stop and the Playback indication and the Step 1 indication will disappear Live images will be displayed Note When playing MPEG 4 image by designating time and date playback may sta...

Page 24: ...0 000 the 10000 indication will be displayed All list button Cancels filtering and lists all recording events Refresh button Updates the list to the latest one Prev page button Displays the previous page of the list Next page button Displays the next page of the list Time date Start time of recording will be displayed Ch A camera channel used for recording will be dis played Rec Recording mode wil...

Page 25: ...one It is necessary to determine the primary time and date by selecting a camera chan nel when cameras are installed in two or more coun tries Select when the recorder and the cameras are installed in the same time zone area Camera Filter by camera channels used for recording Check the checkbox to select the desired camera channels 5 Click the OK button The FILTERING indication will be displayed i...

Page 26: ...performing frame by frame playback reverse frame by frame playback Playback of SD memory data on a multi screen When SD memory data cannot be played on a multi screen play SD memory data on a 1 screen Search and play images recorded triggered by the VMD function of the camera VMD search Search for recorded images from images recorded trig gered by the VMD function of cameras by designating a time ...

Page 27: ...ing data will not be performed 8 Click the time and date of the desired recording event Playback of recorded images corresponding to the selected time and date of the recording event will start Refer to page 20 for information about the playback operation Recorded images will be played on a 1 screen To play on a multi screen click the Multiscreen Select button after starting playback 9 Click the S...

Page 28: ...the OK button The indication of the selected area will be displayed in the status display area 5 Click the HDD tab 6 Click the PLAY button Playback of recorded images stored in the selected recording area will start and the Playback indica tion and the Step 1 indication will be displayed Refer to page 20 for information about the playback operation 7 Click the STOP button Playback will stop and th...

Page 29: ...mera channel on a 1 screen in the image display area Camera selection from the right click pop up menu Selecting a camera from the right click pop up menu will display images from the selected camera chan nel 2 Click the WJ ND400 icon the group title and the camera title in order Live images from the selected camera channel will be displayed on a 1 screen Live images will be displayed in the web b...

Page 30: ...n Zoom in Enlarges the displayed live images Right click on the live images and select Zoom in from the dis played pop up menu To return the zoomed image to the original size right click on the zoomed image and select BACK from the displayed pop up menu Note When displaying MPEG 4 live images it may take some time to display enlarged live images by clicking the Zoom in button or selecting Zoom in ...

Page 31: ...ntrol pad Image display area Click the desired point to be locat ed at the center of the angular field of view The camera will move to locate the clicked point as the center point in the image display area Zoom focus brightness adjustment operation Adjust the zoom focus and brightness of live images Zoom Zoom in out the displayed image Depending on the models of the connected cameras the available...

Page 32: ...will be registered as a preset position with the selected preset position number Move a camera to the preset position Move the camera to the preset position registered in advance It is necessary to register preset positions in advance to move the camera to the preset positions 1 Click the CAM tab 2 Click the V button in the Preset box to select a preset number 1 256 3 Click the Go button The camer...

Page 33: ...e Cam select box or the camera title displayed on the image to dis play on a 1 screen again Note Multi screen display from the right click pop up menu Selecting 1 4 from the right click pop up menu will display images on a multi screen Image enlargement from the right click pop up menu Selecting Zoom IN from the right click pop up menu will enlarge the displayed images on a multi screen When the G...

Page 34: ...e sequence display will stop VMD search page 26 Display images on a 1 screen page 29 Display images on a multi screen page 33 A sequence step that is unavailable to display imag es will be skipped Images in MPEG 4 format will also be skipped When the Go to last button is clicked the sequence display playback of the latest recorded images from the camera channel whose images are currently being dis...

Page 35: ...rk camera it will be regarded as a site alarm The following are the event actions and their descriptions Start recording Recording will start according to the settings config ured on the setup menu such as the recording rate the recording duration etc Refer to the setup instructions PDF Images recorded before an event occurrence can be associated with images recorded by the correspond ing event re...

Page 36: ...t occurrence When an event occurs recorded images will be con tinued transmitting to an FTP server automatically for the set duration from the time when the event occurred Refer to the setup instructions PDF for information on how to configure the settings Notify a PC of an event or an error occurrence using the Panasonic alarm protocol When an event or an error occurs information about the event ...

Page 37: ...at an event occurrence such when main taining the recorder for a certain period Even though the alarm action is suspended the follow ing actions will be taken Start recording Record a log Move the registered camera to the preset position Display the ALM button 1 Display the operation window 2 Click the ALARM SUSPEND button The alarm action will be suspended and the indicator on the ALARM SUSPEND b...

Page 38: ...d Note Depending on the error type the error indicator on the front panel may not go off even after the ERR button is clicked Cancel an error action When an error occurred this recorder will take an error action Refer to page 66 for further information about the error action To manually cancel an error action perform the following operation ...

Page 39: ...elease 1 Continue pressing the arrows buttons up or down until the Keylock Mode indication is dis played 2 Press the SET button The Locked indication will be displayed and then the password entry display will appear 3 Enter the password Default 12345 Move the underscore mark using the arrows button left or right and then enter a number 0 9 using the arrows button up or down The password can be cha...

Page 40: ...orm in the list display area Refer to page 59 for further information about the error log 3 Click the List button to close the network log window Note Up to 100 error logs can be kept When more than 100 error logs are filed the older error logs will be overwritten by the newer error logs When the same error as the one recorded on the lat est log occurred newly only the time and date of the latest ...

Page 41: ... has logged in out the recorder CONFIG LOGIN CONFIG LOGOUT A user or a host has logged in out the Disk config page USE BUTTON PUSHED A user has held down the USE button for 2 seconds or more indicates a user name or an IP address 3 Click the List button to close the network log window Note Up to 100 access logs can be kept When more than 100 access logs are filed the older access logs will be over...

Page 42: ...splay area Description of event log COM Command alarm EMR Emergency recording TRM Terminal alarm CAM Site alarm SCD Scene change alarm EXT START External recording start EXT STOP External recording stop 3 Click the List button to close the network log window Note Up to 750 event logs can be kept When more than 750 event logs are filed the older event logs will be overwritten by the newer event log...

Page 43: ...or further infor mation about the network log 3 Click the List button to close the network log window Note Up to 1 000 network logs can be kept When more than 1 000 network logs are filed the older network logs will be overwritten by the newer network logs When the same error as the one recorded on the lat est log occurred newly only the time and date of the latest log will be updated Live images ...

Page 44: ...rimary time and date by selecting a camera channel when cameras are installed in two or more countries When both this recorder and the camera to be used as Standard Ch are installed in the same time zone select 6 Click the OK button Copying will start and the COPY indication will be displayed in the status display area Important Images will be copied first and then audio will be Depending on the d...

Page 45: ... Area select window will be displayed 3 Check the Copy area checkbox 4 Click the OK button Logs time and date description of the copied imag es will be displayed in list form in the list display area 5 Click the HDD tab 6 Click the time and date of the copied images to be played Playback of recorded images stored in the selected recording area will start and the Playback indica tion and the Step 1...

Page 46: ...uto dele tion Refer to a system administrator for further information When Stop is selected for Disk end mode on the Maintenance page the available disk capacity will not be increased even though deletion is performed 1 Click the Setup button and then click the Maintenance button 2 Click the Disk tab The Disk window will be displayed 3 Select the area on which the images are to be deleted from Man...

Page 47: ... point operation area It is also possible to designate the end time by click ing the End button at the desired point to set as the end point of the recorded images to be downloaded The time and date of the end point will be displayed in the playback position operation area It is possible to designate up to 20 minutes of the time range per download 4 Click the Download button The Download pop up wi...

Page 48: ...of Microsoft Internet Explorer When download is canceled in the process of the download it may be impossible to properly play the downloaded file on a PC Play downloaded images Recorded images and audio will be downloaded as an image data file filename n3r and an audio data file filename n3a respectively It is possible to play save and print downloaded images using the viewer software available to...

Page 49: ...t button after select ing I accept the terms in the license agree ment The user information entry fields will be displayed 3 Complete the user entry fields User information entry is not required to proceed 4 Click the radio button of Anyone who uses this computer all users and then click the Next button The setup type section radio buttons will be dis played The wizard is ready to install 5 Click ...

Page 50: ...lect Uninstall and Change from the dis played right click pop up menu The uninstall program will be launched and the wiz ard will be displayed 3 Uninstall the program by following instructions on the wizard Play downloaded images using the viewer software 1 Launch the viewer software The following win dow will be displayed 2 Click the open file button The Open window will be displayed 3 Select the...

Page 51: ...dio on button and the Speaker audio off button When a web browser the viewer software and the HDD viewer software are running at the same time audio may not be heard correctly Run either the web browser the viewer software or the HDD viewer software only to play audio Save Downloaded Images It is possible to save the paused image as a JPEG file extension jpg Saving the downloaded file is available...

Page 52: ...en paused on the view er software will also be printed Perform the alteration detection It is possible to detect the alteration of the data if a code for the alteration detection has been attached to the downloaded data Refer to page 47 for information on how to attach a code for the alteration detection 1 Launch the viewer software and display the fol lowing window 2 Click the open file button Th...

Page 53: ... button The alteration detection will start The following pop up window will be displayed after the alteration detection OK Not Altered No alteration was detected NG Altered Alteration was detected Note The ALT CHECK button will be displayed only when opening an image data file with a code for the alteration detection ...

Page 54: ...e camera used for the camera channel selected for Channel to send under Image transmission by periodic timer of FTP on the Server page is MPEG 4 images will not be transmitted Transmit images from cameras at an event occurrence It is necessary to perform the settings on the setup menu in advance to transmit images from cameras to an FTP server at an event occurrence The settings relating to FTP im...

Page 55: ...ecorder and the extension unit EXT1 5 will be displayed It is also possible to check the time range of the images recorded on the selected hard disk drive Refer to the setup instructions PDF for further information about the hard disk drives in the recorder Settings for the hard disk drive lifetime warning time hour meter can be performed on this menu 1 Click the Setup button 2 Click the Maintenan...

Page 56: ...scription DATE Time and date when the trouble occurred will be displayed STATUS The description of the trouble will be displayed HDD capacity warning 1 Anything other than FULL NORMAL HDD CAPACITY REMAINS EVENT HDD CAPACITY REMAINS COPY HDD CAPACITY REMAINS is remaining capacity FULL EVENT HDD FULL COPY HDD FULL Power outage detection POWER LOSS Recover from a power outage POWER RECOVERED NW camer...

Page 57: ...ID5 1 DOWN Recorder MAIN RAID5 1 DOWN Extension unit EXTx RAID5 1 DOWN x is unit number RAID5 2 DOWN Recorder MAIN RAID5 2 DOWN Extension unit EXTx RAID5 2 DOWN x is unit number RAID6 1 DOWN Recorder MAIN RAID6 1 DOWN Extension unit EXTx RAID6 1 DOWN x is unit number RAID6 2 DOWN Recorder MAIN RAID6 2 DOWN Extension unit EXTx RAID6 2 DOWN x is unit number RAID6 3 DOWN Recorder MAIN RAID6 3 DOWN Ex...

Page 58: ...ror Recorder MAIN y SWAP WARNING Extension unit EXTx y SWAP WARNING x is unit number y is disk number Alteration detected ALTERED CH is camera channel 1 HDD capacity warning A warning mail with the except FULL content will be sent when the available disk capacity becomes less than the set value for HDD capacity warning on the Disk tab page under Maintenance After a warning mail is sent a warning m...

Page 59: ...rs for an address of Panasonic alarm protocol PANASONIC_ALM_ OTHER_ERR Network error out put Parameter initialization error Recorder MAIN ERR INITIAL ERR Extension unit EXTu ERR INITIAL ERR FAN warning Recorder MAIN FANf ERROR Extension unit EXTu FANf ERROR Recorder MAIN f ERR FAN ERROR Extension unit EXTu f ERR FAN ERROR Error output Thermal error warning Recorder MAIN THERMAL ERROR Extension uni...

Page 60: ...RR HDD FORMAT FAIL Extension unit EXTu ERR HDD FORMAT FAIL HDD error output RAID5 1DOWN Recorder MAIN RAID5 1DOWN Extension unit EXTu RAID5 1DOWN Recorder MAIN ERR RAID5 1DOWN Extension unit EXTu ERR RAID5 1DOWN HDD error output RAID5 2DOWN Recorder MAIN RAID5 2DOWN Extension unit EXTu RAID5 2DOWN Recorder MAIN ERR RAID5 2DOWN Extension unit EXTu ERR RAID5 2DOWN HDD error output RAID6 1DOWN Record...

Page 61: ...er MAIN d LOGICALLY REMOVED Extension unit EXTu d LOGICALLY REMOVED Recorder MAIN d ERR HDD REMOVE ERROR Extension unit EXTu d ERR HDD REMOVE ERROR HDD error output Remove HDD auto links per Unit Recorder MAIN LOGICALLY REMOVED Extension unit EXTu LOGICALLY REMOVED Recorder MAIN ERR HDD REMOVE ERROR Extension unit EXTu ERR HDD REMOVE ERROR HDD error output HDD link error Recorder Link MAIN d FAILU...

Page 62: ...vailable capacity warning FULL EVENT HDD FULL _ AREA ERR EVENT HDD FULL Available disk space warning output Copy area available capacity warning COPY HDD CAPACITY REMAINS AREA ERR COPY HDD Available disk space warning output Copy area available capacity warning FULL COPY HDD FULL AREA ERR COPY HDD FULL Available disk space warning output Copy error NO DATA COPY Network link error NETWORK LINK ERRO...

Page 63: ...put MAIL FROM Command error SMTP MAIL_ FROM_ERR Network error out put RCPT TO Command error SMTP RCPT_TO_ ERR Network error out put Other errors for SMTP SMTP OTHER_ ERR Network error out put FTP client transmission complete FTP CLIENT_OK FTP server transfer complete FTP SVR_FWD_ OK Failed to resolve FTP server address from DNS FTP SVR_ADD_ ERR Network error out put Failed to find FTP serv er FTP ...

Page 64: ...t Time from the NTP server is invalid NTP TIME_ INVALID Network error out put Other errors for NTP NTP OTHER_ERR Network error out put SNMP transmission complete SNMP SEND_OK Password error for SNMP user name SNMP USER_ PASS_ERR Network error out put SNMP object inquiry failure SNMP OBJ_ERR Network error out put Other errors for SNMP SNMP OTHER_ ERR Network error out put Having IP address com plet...

Page 65: ...ra error out put Request to delete SD memory data on the camera SD denied CAM cc DEL IMG ERR NW ERR CAMERA cc SD ERROR Camera error out put 1 HDD Remove error is an error that is recognized when a hard disk drive is removed without pressing the USE button during the operation 2 In the RAID 5 or RAID 6 mode only Error log is displayed but neither Indication on the LCD nor Output from the connector ...

Page 66: ...DOWN EXTu ERR RAID6 1DOWN MAIN RAID6 2DOWN EXTu RAID6 2DOWN MAIN ERR RAID6 2DOWN EXTu ERR RAID6 2DOWN MAIN RAID6 3DOWN EXTu RAID6 3DOWN MAIN ERR RAID6 3DOWN EXTu ERR RAID6 3DOWN MAIN d SMART WARNING EXTu d SMART WARNING MAIN d ERR SMART WARNING EXTu d ERR SMART WARNING The HDD may be malfunc tioning and may work incor rectly If this error occurs frequent ly contact the dealer to replace the HDD 1 ...

Page 67: ...rd on the camera Check the SD memory card and the settings on the camera CAM cc SD START ERR NW ERR CAMERA cc SD ERROR An SD card memory error occurred Communication with the network camera is unsta ble or no network camera is connected Check the SD memory card and the settings on the camera Check the communication status between the record er and the network camera CAM cc SD END ERR CAM cc GET LI...

Page 68: ...nistrator to confirm that the valid IP address is set Setup Instructions PDF Are you accessing the wrong IP address Check the con nection as follows ping IP address of this recorder If there is reply from this recorder the connection is nor mal If not check the settings of the IP address and the subnet mask Is the same IP address provided to other devices Refer to a system administrator for furthe...

Page 69: ...urning on the power of this recorder or when con necting the LAN cable to the camera port when the cam era is active images may not be displayed recorded in a normal manner for around a minute at a maximum just after turning on the power of this recorder or after con necting the LAN cable to the camera port No SD memory data is listed in the list display area SD memory data cannot be searched by u...

Page 70: ... up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration Cannot close the authentica tion window displayed when trying to open the basic oper ation window Confirm the correct user name and password Setup Instructions PDF Cannot play the downloaded image ...

Page 71: ...configured cor rectly Check the settings of the setup menu Camera Network camera setup Setup instructions PDF Are the settings of the setup menu configured correct ly Check the settings of the setup menu Schedule Program Live video Setup instructions PDF Are the network settings of the cameras and the recorder configured correctly Check the settings of IP address subnet mask and default gateway fo...

Page 72: ...h Limited user account of Windows operating system images will not be dis played since the active X control may not be installed correctly Log in with Computer administrator user account When logging in to a network that requires the active directory authentication installation of ActiveX may fail 1 Register the URL of the recorder as a trusted site 2 Launch Microsoft Internet Explorer and click T...

Page 73: ...unction of the recorder Lower the value rate of the settings relating to the network such as the transmission rate recording rate etc Setup Instructions PDF The line speed settings may be not the same between the recorder and the hub for example 100BASE TX Full for the recorder and 100BASE TX half etc The line speed may sometimes not be conformed depending on the hub Check the line speed settings ...

Page 74: ...The following message is displayed on the informa tion bar This site might require the following Active X con trol Wvasetup exe from Panasonic Corporation Click here to install Click the information bar and select Install ActiveX Control The Security Warning window will be displayed Click the Install button on the displayed Security Warning window The following message is displayed on the informa ...

Page 75: ... Unnecessary status bar or scroll bar is displayed on the pop up window Click Internet Options on the Tools menu of Internet Explorer and then click the Security tab Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position con straints Click the OK button The Warning window will be displayed...

Page 76: ...ated information assigns IP address ranges to default gateway servers and cli ents and distributes that information when clients request it DNS The long lists of numbers or IP addresses that are used in network environments are difficult to remember which makes them impractical This is why PCs are given an easy to follow name domain name which is converted to an IP address before they are communic...

Page 77: ...Cs connected via IP networks such as the Internet or an Intranet or to individual communications devices Do not assign the same address to multiple devices especially on the Internet Internet PC network that connects networks all over the world Different types of PCs can communicate over the Internet LAN A communications network for connecting PCs printers and other network devices in a relatively...

Page 78: ...iple HDDs increasing both speed and capacity Even if one HDD has errors data can be recovered based on error correction data record ed on other HDDs RAID5 is used when 3 or more HDDs are connected However when 2 or more HDDs simultaneously have errors data cannot be recovered RAID RAID6 An abbreviation for Redundant Arrays of Inexpensive Disks 6 that provides a highly reliable disk array by dis tr...

Page 79: ...e efficiently In this case these smaller networks are called subnets Subnet mask Subnet mask consists of 32 bit numeric values According to the values devices can determine which part of the address is the network address and which part is the host address System Administrator Person with the responsibility for setting up and monitor ing the recorder TCP IP The standard network protocol for the In...

Page 80: ...nload recorded images 47 Download recorded images currently being played 47 Download the viewer software 48 E E mail authentication error 63 E mail transmission complete 63 Enable disable the key lock 39 Error log 59 Error operations 66 Event action 35 Event area available capacity warning 62 Event area available capacity warning FULL 62 EVENT HDD CAPACITY REMAINS 66 EVENT HDD FULL 66 F Failed to ...

Page 81: ...4 Other error for DHCP 64 Other error for FTP 63 Other errors for an address of Panasonic alarm protocol 59 Other errors for HTTP 65 Other errors for NTP 64 Other errors for SMTP 63 Other errors for SNMP 64 P Parameter in the logs above 67 Parameter initialization error 59 Partition error per HDD 61 Partition error per Unit 61 Password error for DDNS user name 64 Password error for HTTP user name ...

Page 82: ... failure 64 SNMP transmission complete 64 Status display area 14 Suspend the alarm action 37 Synchronization with the NTP server complete 64 System information 55 System requirements for a PC 3 T Thermal error warning 59 Time from the NTP server is invalid 64 Top page 9 Trademarks and registered trademarks 4 Transmit images 54 Transmit images from cameras at an event occurrence 54 Transmit images ...

Page 83: ...New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca Panasonic System Networks Co Ltd 2010 N0109 1010 3TR005563EZB Printed in China For European and other fields Panasonic Corporation http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 225...

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