Panasonic Panafax DX-2000 User Manual Download Page 189

Page: 189 / 224

187

540/541

542

543/544

Communication error occurred while transmitting.

1. Reload the document and send again.
2. Check with the other party.

550

Telephone line disconnected.

Check with the other party.

552/553
554/555

Communication error occurred while receiving.

Check with the other party.

580

Sub-address transmission to a unit that has no Sub-
address function.

Check the remote station.

135

581

Sub-address Password transmission to a unit that has
no Password Sub-address function.

Check the remote station.

135

601

ADF Door was opened during ADF transmission.

Close the ADF Door and send again.

191

623

No document loaded on the ADF.

Reload the document and send again.

630

Redial was not successful due to a busy line.

Reload the document and send again.

631

During dialing, STOP was pressed.

Reload the document and send again.

634

Redial was not successful due to no response from the
called station or wrong number dialed.

Note: If busy tone was not detected, the machine will

only redial once.

Check the telephone number and send again.

638

Power failure occurred during the communication.

Check the power cord and plug.

712

Incorrect email address.

Check the registered email address. Check the
IP Address of the SMTP Server with the
Network Administrator.

713

Memory overflow in the LAN Interface.

The document data exceeded 1.6 MB/page
and cannot be sent.

714

Cannot logon to the LAN.

Check the 10Base-T cable connection. An
unexpected LAN problem occurred. Contact
the Network Administrator.

715

TCP/IP connection timed out.

Check the Internet Fax parameter settings.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.

716

Cannot logon to the designated SMTP Server.

Check the SMTP Server IP Address setting.
Contact the Network Administrator.

717

Incomplete SMTP Protocol transmission. SMTP
Server’s hard disk may be full.

SMTP Server is defective. Contact the Network
Administrator.

Continued on the next page...

Info.

Code

Meaning

Action

Page

Troubleshooting

Summary of Contents for Panafax DX-2000

Page 1: ...Facsimile User s Guide User s Guide Englis DX 2000 DX 2000...

Page 2: ...eters must be set Please contact your network administrator for the required information and connection to the LAN User Information Company Name Address Dept City State Zip Code Tel No Fax No Internet...

Page 3: ...ia LAN 24 Dual Port Communication 24 Transmission Resolution 24 Internet Mail Reception 24 Sending Document Size via LAN 25 Sending a Document to a PC via LAN 25 Internet Relayed Transmission 25 2 INS...

Page 4: ...ng Email to Retrieve the Journal 62 3 PROGRAMMING YOUR MACHINE Programming Email Address and Telephone Numbers 63 Entering One Touch Abbreviated Dialing Numbers 63 Changing or Erasing One Touch Abbrev...

Page 5: ...106 Receiving Documents via LAN 107 Internet Fax Received on a PC 107 Receiving Email from a POP Server 109 Setting the POP Parameters 109 Unattended Reception from the POP Server 112 Manual Receptio...

Page 6: ...tions 147 Operating Your Machine with the Access Code Restrict Access of User Fax Parameters only 147 Distinctive Ring Detector DRD 148 PIN Code Access 149 Selecting the Access Method Prefix or Suffix...

Page 7: ...Internet FAX Return Receipt Errors Messages 189 Clearing a Recording Paper Jam 190 Clearing a Document Jam 191 Cleaning the Document Scanning Area 192 Cleaning the Printer Roller 193 Adjusting the Aut...

Page 8: ...6 This page is intentionally left blank...

Page 9: ...O AS NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR SINCE OZONE IS HEAVIER THAN AIR IT IS RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED denotes hazards that could result in minor injury or damage...

Page 10: ...ne near heating or an air conditioning unit Avoid exposure to direct sunlight Install the machine on a flat surface leave at least 4 inches 10 cm of space between the machine and other objects Do not...

Page 11: ...5 Memory Function A standard image memory feature allows you to store up to 120 standard pages into the document memory After the DX 2000 stores your documents it can send them to selected station s...

Page 12: ...Polling Printout 1 Journal Print View 2 One Touch Abbreviated Directory Search List 3 Program List 4 Fax Parameter List 5 Not used 6 Not used 7 Directory Sheet Relayed Transmission See Note Set Mode 1...

Page 13: ...Document Guides Document Return Tray Printer Cover 500 sheets Recording Paper Cassette Available as an option see page 203 250 sheets Recording Paper Cassette Available as an option see page 203 Contr...

Page 14: ...d time or the current operation Blinks when the machine is transmitting a document or receiving Blinks when the remaining toner is getting low and lights when the toner is running out See page 28 Ligh...

Page 15: ...ng See page 103 Used to cancel operations When it is pressed the machine will return to standby Used to make copies See page 117 Used to start operations Used for Manual Number Dialing recording phone...

Page 16: ...on page 17 record the MAC Address on the form and ask your network administrator to complete the remaining information on the form The MAC Address of your DX 2000 can be found on the 2nd page of the F...

Page 17: ...e its unique Host name within your company domain This unique Host name must be registered within your network s DNS Domain Name System server Example DX2000 fax01 panasonic com 2 By default the machi...

Page 18: ...mat can be the same as your regular email address If your email address is popuser001 panasonic com the DX 2000 s email address can be DX 2000 panasonic com 2 By default the machine requires the IP Ad...

Page 19: ...ess 7 POP Server Name or POP Server IP Address 8 POP User Name 9 POP Password 10 Host Name 11 Default Subject 12 Default Domain 13 Remote Password 14 Relay XMT Password 15 Manager s Email Address 16 A...

Page 20: ...11 Default Subject The information to be added to the Subject Line for all outgoing emails Up to 40 characters 12 Default Domain Specify the Domain Name up to 50 characters to be added to frequently...

Page 21: ...ost When you send an email message to someone the DX 2000 uses Simple Mail Transfer Protocol SMTP to transfer your outgoing mail to your SMTP mail server which in turn uses SMTP to send your mail to t...

Page 22: ...he corresponding stations email address s and or telephone number s 2 If no sub address is specified then the DX 2000 tries to match the originating fax machine s Numeric ID TSI with the TSI routing w...

Page 23: ...ion of a new Fax Parameter No 164 IFAX XMT HEADER giving you a selection of whether to include the header when sending a document to an addressee in the same Domain as specified in the Default Domain...

Page 24: ...oftware printer driver and LPR from the web site listed below The second part requires you to install and configure the software on your PC to work with the DX 2000 See the web site for details about...

Page 25: ...s application programs such as spreadsheet into a TIFF F format file and then transmit this file attached to an email To convert applications into a TIFF F formatted file however requires you to first...

Page 26: ...s mail is not returned at all Therefore when transmitting important or time sensitive documents it is recommended that you follow up with a telephone call to confirm reception 4 Documents cannot be tr...

Page 27: ...AN When transmitting a document to an email address the following instructions are sent as text message in addition to the TIFF F formatted image file An Image data in TIFF F format has been attached...

Page 28: ...ories Unpack the carton and check that you have all the illustrated accessories Machine Toner Cartridge Document Return Tray Recording Paper Tray Telephone Line Cable Power Cord User s Guide Quick Gui...

Page 29: ...ine Handset Available as an Option Handset Cord Available as an Option Document Return and Recording Paper Trays Hook the projections into the square holes on the machine 2 ADF Door Installing the Lit...

Page 30: ...tridge and rock it back and forth as shown for 5 or 6 times to even the toner inside 2 Remove the protective seal Note Pull on the seal slowly and straight out 3 Push the Release Button to open the Pr...

Page 31: ...tridge into the machine 5 Close the Printer Cover firmly 6 If you are replacing the Toner Cartridge it is recommended to clean the Printer Roller to maintain good printing quality To clean the Printer...

Page 32: ...e paper remove the Paper Length Guide and store it in the provided slot in the front left side of the Paper Cassette If reloading the same size of paper skip the step 2 and 3 3 Adjust the Paper Width...

Page 33: ...Cassette Caution Make sure that the paper is set under the clips of the Paper Cassette You can load about 500 sheets with standard weight paper 20 lb or 75 g m2 For paper specification see page 202 3...

Page 34: ...ground prong to fit a 2 prong outlet see Note 1 Telephone Line Cable Plug one end of the telephone line cable into the RJ 11C telephone jack supplied by the telephone company and the other end into th...

Page 35: ...u can connect an additional standard single line telephone to the machine To connect the telephone remove the protective tab on the TEL jack Attach the cables to the Hook to prevent recording paper ja...

Page 36: ...the type of telephone line you are connected to If you need to change the dialing method to Tone or Pulse follow the procedure below 1 2 3 4 for Pulse or for Tone or 5 FUNCTION 7 SET MODE 1 6 ENTER NO...

Page 37: ...an also adjust the volume of the key touch tone and the volume of the buzzer in the Fax Parameter No 010 KEY BUZZER VOLUME See page 72 1 You will hear the dial tone through the speaker 2 repeatedly to...

Page 38: ...cursor beyond the incorrect character press then re enter the new character 5 1 The clock of your machine is equipped with D S T Daylight Saving Time system So your clock will automatically set the t...

Page 39: ...GMT 9 Alaska GMT 8 Pacific Time US Canada GMT 7 Mountain Time US Canada GMT 6 Central Time US Canada GMT 5 Eastern Time US Canada GMT 4 Atlantic Time Canada GMT 3 30 Newfoundland see Note 1 1 2 3 rep...

Page 40: ...r beyond the incorrect character press then re enter the new character If more than 19 characters are entered the left side characters will scroll off the display See Note 2 5 1 Your Company Name or y...

Page 41: ...Character ID max 16 characters and digits by using the Character keys see page 12 Ex If you make a mistake use or to move the cursor beyond the incorrect character press then re enter the new charact...

Page 42: ...or to move the cursor beyond the incorrect character press then re enter the new character 5 1 You may use to enter a character at the beginning of the ID number to indicate the following digit s for...

Page 43: ...SWORD Password assigned to your DX 2000 Up to 10 characters 15 HOST NAME The Host Name assigned to your DX 2000 Up to 60 characters 16 DEFAULT SUBJECT The default information to be added to the Subjec...

Page 44: ...e period Ex 6 Enter the SMTP Server Name using the Character Key up to 60 characters See Note 3 Ex FUNCTION 7 SET MODE 1 6 ENTER NO OR 1 1 USER PARAMETERS PRESS SET TO SELECT SET IP ADDRESS 28 1 2 3 2...

Page 45: ...ote 3 Ex 11 Enter the POP User Name up to 40 characters Ex Continued on the next page SET 28 1 2 3 28 1 7 8 28 2 4 0 28 2 DEF ROUTER IP ADDR DEF ROUTER IP ADDR 123 178 240 2 SET a b c 27 p a n a s o n...

Page 46: ...r press then re enter the new character 2 You can search for the User Parameters by pressing or 3 If the DNS Server is not available change the setting of the Fax Parameter No 161 DNS Server to Invali...

Page 47: ...o standby by pressing 1 Use or to move the cursor beyond the incorrect character press then re enter the new character 2 You can search for the User Parameters by pressing or 3 Register up to ten Doma...

Page 48: ...page 41 Sender Selection up to 24 User Names see page 125 Domain Name up to 10 authorized Domain Names see page 41 Default Domain Manager s Email Address Relay XMT Password Remote Password The DX 2000...

Page 49: ...assword in the User Parameters If it was not programmed signify with i e set parameters and assign one now Important Do not use the above command if these fields already contain data the existing info...

Page 50: ...ection 3 between domain to end block Register up to 10 the Domain Names that have been authorized to access your Internet Fax for Relayed XMT Request 30 characters maximum 4 system to end Defines the...

Page 51: ...ters If it was not programmed signify with i e get parameters Make sure that the CC Bcc lines and the body of the email message is Blank Retrieving the Internet Parameters Sample 1 To The DX 2000 s em...

Page 52: ...der to end Defines up to 24 User Names and their Email Addresses programmed in the DX 2000 for the Sender Selection in section 2 between sender to end block 3 domain to end Defines up to 10 Domain Nam...

Page 53: ...retrieving the Internet Parameters and for error message notification Subject To Store data type set parameters password 2 Open the backup Internet Parameter text file Copy the body text and paste it...

Page 54: ...52 DX 2000 Internet Parameters Email Sample 1 2 3 4 5 Delete this header before sending email Programming or Retrieving Parameters via Email...

Page 55: ...section 3 between domain to end block Register up to 10 the Domain Names that have been authorized to access your Internet Fax for Relayed XMT Request 30 characters maximum 4 system to end Defines th...

Page 56: ...To Store data type set abbr password where the password is the Remote Password programmed in the DX 2000 s User Parameters i e 123456789 You can program any known unused Auto Dialer location s with th...

Page 57: ...s method will also prevent the Overwrite Warning Message that is sent back from the DX 2000 when the current Auto Dialer station is overwritten To erase the entire Auto Dialer data type the following...

Page 58: ...line of the email must be as follows set abbr password where the password is the Remote Password programmed in the DX 2000 s User Parameters The script sample to program One Touch ABBR No for the fir...

Page 59: ...ey or POP Access Keybetween program to end block a Program Key P01 P08 b Station name as a Group Key Name of the station being programmed 15 alpha numeric characters maximum c GROUP The syntax used to...

Page 60: ...e sure that the CC Bcc lines and the body of the email message is Blank Retrieving One Touch ABBR No Data Sample To The DX 2000 s email address From This field is normally not visible when creating ne...

Page 61: ...as used to retrieve the Auto Dialer data From The DX 2000 s email address Subject DX 2000 ONE TOUCH ABBR List 2 begin to end block Defines One Touch Keys Abbreviated Dialing Numbers and Program Keys s...

Page 62: ...R No data and for error message notification Subject To Store data type set abbr password 2 Open the backup auto dialer text file Copy the body text and paste it on the body of the newly created email...

Page 63: ...ng programmed d Routing subaddress sub address to be used for routing 20 digit maximum e Routing id number TSI to be used for routing 20 digit maximum f The End Receiving Station s telephone number is...

Page 64: ...back to the originating station s email address After receiving the journal use a fixed width Font i e Courier in order to align the received journal s contents on the PC A separate email message is s...

Page 65: ...er a One Touch key follow the steps below 1 2 3 4 Ex To change the input mode between ENTER EMAIL ADDRESS and ENTER TEL NO press or 5 Enter the email address using character keys up to 60 characters E...

Page 66: ...rd another number repeat step 4 to 8 To return to standby press SET 01 ENTER NAME abc panasonic com 01 ENTER NAME 9 555 1234 S A L E S SPACE E P T D 01 SALES DEPT abc panasonic com 01 SALES DEPT 9 555...

Page 67: ...eys up to 60 characters Ex or Enter the telephone number up to 36 digits including pauses and spaces Ex or Continued on the next page FUNCTION 7 SET MODE 1 6 ENTER NO OR 2 SET 1 ONE TOUCH 2 ABBR NO 2...

Page 68: ...space between the numbers to make it easier to read 3 If you are using Pulse dialing and you wish to change to Tone dialing in the middle of dialing sequence press represented by a The dialing method...

Page 69: ...input mode between ENTER EMAIL ADDRESS and ENTER TEL NO press 6 Enter a new email address See Note 1 and 2 Ex or Enter a new telephone number See Note 1 and 2 Ex or Continued on the next page FUNCTION...

Page 70: ...r has been used for a communication reservation the settings cannot be changed or erased until the communication has finished 3 If you press in step 5 a previously entered telephone number or email ad...

Page 71: ...ouch Abbreviated dialing number has been used for a communication reservation the settings cannot be changed or erased until the communication has finished FUNCTION 7 2 SET 1 ONE TOUCH 2 ABBR NO 1 ONE...

Page 72: ...ot programmed for an email auto dialer the email address is printed on the Directory Sheet For stations with telephone numbers no information is printed if the station s name is not programmed DIRECTO...

Page 73: ...to their preset values Home position Other parameters can only be changed by the procedure described below Setting the Fax Parameters see Note 1 see Note 2 1 2 3 Enter Fax Parameter number from the P...

Page 74: ...the header format 2 From To 009 RCV D TIME PRINT 1 Invalid Selecting whether the machine prints the received date time remote ID percentage of reduction and page number on the bottom of each received...

Page 75: ...70 when making copies Auto The machine will automatically determine the reduction ratio according to the length of the original document 2 Auto 033 XMT REDUCTION 1 Invalid Selecting whether the machin...

Page 76: ...he page memory to match the optional Expansion D RAM Card installed in the machine See page 203 2 2MB 3 4MB 4 8MB 065 PRINT COLLATION 1 Invalid Selecting whether the machine prints out documents in se...

Page 77: ...whether to send a return receipt when receiving from another Panafax Internet Fax 2 Valid 151 EMAIL HEADER FORMAT 1 All Selecting the header information to print when an email is received Normally use...

Page 78: ...he header when sending a document to an addressee in the same Domain as specified in the Default Domain parameter This is useful when using the machine to scan documents back to your PC Note When send...

Page 79: ...carbon coated paper etc or made of cloth or metal Document Size Singlesheet 0 0024 in 0 06 mm 12 lbs to 0 0060 in 0 15 mm 30 lbs Multiplesheets 0 0024 in 0 06 mm 12 lbs to 0 0048 in 0 12 mm 20 lbs Doc...

Page 80: ...t until transmission or storing in memory starts as pages feed through place any remaining pages on top of the last page in the feeder 8 Adjust the Document Guides to center the document on the ADF Wh...

Page 81: ...Machines G3 DX 1000 DX 2000 UF 595 UF 885 UF 895 and other manufacturer s 400 dpi compatible machines Internet Fax DX 1000 DX 2000 PC email Recipients and other manufacturer s 400 dpi compatible Inte...

Page 82: ...ly select Fine Resolution 2 When you store a document in memory the Verification Stamp will stamp on the document if it is successfully stored in memory In this case the Verification Stamp is not a co...

Page 83: ...aling Multiple Station Dialing The Memory Transmission mode is automatically selected by your machine if an email address is registered into the chosen One Touch key s Program key s or Abbreviated Num...

Page 84: ...ds an alarm pi pi pi at Step 2 this indicates that the Dialer is Full more than 70 full email addresses are entered or 70 transmission reservations including G3 communication have been already reserve...

Page 85: ...The document s is stored into memory with a file number Then starts sending the email message 1 If your machine sounds an alarm pi pi pi at Step 2 this indicates that the Dialer is Full more than 70...

Page 86: ...he display shows 3 The document s is stored into memory with a file number Then starts sending the email message 1 If your machine sounds an alarm pi pi pi at Step 2 this indicates that the Dialer is...

Page 87: ...ys Ex to search for XYZ PANASONIC COM 4 or repeatedly until display shows the station name or email address you want to send to or 5 The document s is stored into memory with a file number Then starts...

Page 88: ...each transaction if the email is returned undelivered by the mail server The one page printout will consist of the undelivered message contents supplied by the mail server and a portion of the first...

Page 89: ...d into memory with a file number Then starts sending the email message 1 If your machine sounds an alarm pi pi pi at Step 2 this indicates that the Dialer is Full more than 70 full email addresses are...

Page 90: ...server simplifies the process of entering multiple locations and allows you to send to an unlimited number of email addresses with one easy operation Ask your Network System administrator for informat...

Page 91: ...f the following methods One Touch Dialing Abbreviated Dialing Directory Search Dialing press after each email address is entered Manual Number Dialing press after each station is entered up to 70 addr...

Page 92: ...e a message will appear as shown to the right A file number is shown in the upper right hand corner of the display 1 While the unit is displaying WAIT TO DIAL you can press to start redialing immediat...

Page 93: ...t Transmission if The memory is full You want to send the document immediately Use Voice Mode Transmission You want to send the document after talking with the other party You want to send the documen...

Page 94: ...capacity If no action is taken within 10 seconds the machine will start transmitting the stored documents The percentage varies and its dependent on the type of documents you are storing machine sett...

Page 95: ...e dial it first then press to enter a pause represented by a before dialing the full number Ex 9 PAUSE 5551234 2 If you are using Pulse dialing and you wish to change to Tone dialing in the middle of...

Page 96: ...number Then starts dialing the telephone number immediately after storing the first page See Note 1 The remaining page s continue to store into memory 1 This feature is called Quick Memory Transmissio...

Page 97: ...e document s begin to store into memory with a file number Then starts dialing the telephone number immediately after storing the first page See Note 1 The remaining page s continue to store into memo...

Page 98: ...me you want to send to 6 The document s begin to store into memory with a file number Then starts dialing the telephone number immediately after storing the first page See Note 1 The remaining page s...

Page 99: ...on is entered For details see page 93 to 96 Ex If you want to confirm the number of stations you have entered press 4 All document s are stored into memory with a file number See Note 2 Then starts di...

Page 100: ...nter a pause represented by a before dialing the full number Ex 9 PAUSE 5551234 2 If you are using Pulse dialing and you wish to change to Tone dialing in the middle of dialing press represented by a...

Page 101: ...see page 63 1 Set document s face down 2 Make sure that the lamp goes off 3 Press a One Touch key Ex The display will show the One Touch number and station name The full number e g 5551234 will then b...

Page 102: ...ated code To program an abbreviated dialing number see page 65 1 Set document s face down 2 Make sure that the lamp goes off 3 Press and a 3 digit code Ex The display will show the ABBR number and sta...

Page 103: ...goes off 3 4 Enter the full station name or part of a station name by using the Character keys see page 12 Ex to search for PANASONIC 5 or repeatedly until display shows the station name you want to s...

Page 104: ...hone number from the keypad Ex 3 When you hear the voice of the other party tell the other party to prepare to receive a document Then when you hear a beep and hang up the handset 1 To stop the transm...

Page 105: ...e line dial it first then press to enter a pause represented by a before dialing the full number Ex 9 PAUSE 5551234 2 If you are using Pulse dialing and you wish to change to Tone dialing in the middl...

Page 106: ...e that the MEMORY lamp is on If not press to set On 4 Dial by any combination of the following methods One Touch Dialing Abbreviated Dialing Manual Number Dialing press after each station is entered u...

Page 107: ...at the lamp goes off 4 Dial by using any one of the following methods One Touch Dialing Abbreviated Dialing Manual Number Dialing and press Directory Search Dialing and press For details see pages 98...

Page 108: ...f it is a memory transmission file 1 Set document s face down Make sure that the MEMORY lamp is on 2 3 The document is stored into memory with a file number Then dials the last dialed number 1 Set doc...

Page 109: ...the DX 2000 is configured to receive email using SMTP protocol the email can only be received and printed unattended Internet Fax Received on a PC Figure 1 Windows Messaging Inbox Sample The Subject c...

Page 110: ...upport this format You can download the TIFF F Image Viewer into your PC from the following URL addresses http www panasonic co jp mgcs internetfax http www panasonic com internetfax License agreement...

Page 111: ...If this parameter is set to 1 Invalid the machine will not retrieve it but displays the number of mails on the POP server No 148 DEL POP RCV MAIL Select whether the email is deleted from the POP serv...

Page 112: ...ID or for VALID 11 SET 147 AUTO POP RCV 2 VALID 1 2 147 AUTO POP RCV 2 VALID SET 148 DEL POP RCV MAIL 2 VALID 1 2 148 DEL POP RCV MAIL 2 VALID SET 149 DEL POP ERR MAIL 1 INVALID 1 2 149 DEL POP ERR MA...

Page 113: ...er Furthermore if these Fax Parameters are set to 1 Invalid you will need to delete mails from the POP server periodically POP servers allocate a certain amount of space per account and if mail is not...

Page 114: ...on the POP server see Note 1 see Note 2 Manual Reception from the POP Server To receive manually from the POP server follow the steps below 1 If you program a user name and password in the Program key...

Page 115: ...anually change the Fax Parameter No 017 RECEIVE MODE to Manual see page 72 and the following message will be shown on the display To receive documents manually see Note 1 see Note 2 1 When the telepho...

Page 116: ...eceived document is extremely long over 39 longer than the recording paper the document will be divided into separate pages when printing with no reduction 2 Fixed Reduction You can pre determine the...

Page 117: ...page see Note 1 1 If the reduction method is set to the Automatic Reduction mode the document is printed out with no reduction when printing out separate pages If the reduction method is set to Fixed...

Page 118: ...unit will print in Reverse Order Stacking Non Collation Mode whenever one of the above requirements is not met 1 If the memory overflows the machine will stop receiving and release the communication...

Page 119: ...cument If you wish to be prompted for the reduction ratio when making copies change the setting of Fax Parameter No 032 COPY REDUCTION to Manual see page 73 If Copy Reduction is set to Manual press an...

Page 120: ...118 This page is intentionally left blank...

Page 121: ...y by pressing the associated Program Key 1 2 3 Ex 4 Enter the station name up to 15 characters by using the Character keys see page 12 Ex PROG A and 5 Enter the email address using the Character keys...

Page 122: ...PROG A and 5 6 Enter a telephone number up to 32 digits including pauses and spaces Ex 7 You can now set other Program Keys by repeating the procedures from Step 3 or return to standby by pressing FUN...

Page 123: ...sing One Touch Key or and 3 digit code Ex and You may use the or keys to review the entered station s before going to next step If you find an error press to erase the displayed station 6 You can now...

Page 124: ...ail deletion or to enable mail deletion You can now set other Program Keys by repeating the procedures from Step 3 or return to standby by pressing 1 If security is a concern and to prevent unauthoriz...

Page 125: ...from the POP server 1 Press the Program key programmed for POP Access Key Ex If the POP User Name is not entered in the Program Key enter the POP User Name up to 40 characters 2 If the POP Password i...

Page 126: ...ed polling Station s for group dialing Telephone number and station name for One Touch key To erase the settings in a Program Key 1 2 3 Press the Program key you want to erase Ex 4 5 You can now erase...

Page 127: ...e COMM Journal When sending email the selected user name and or email address appears in the From field of the email message Setting the Sender Selection 1 2 3 4 5 6 Enter the Sender Selection number...

Page 128: ...nother User Name repeat step 6 to 9 To return to standby press 1 Use to copy the default User Name that was programmed in the User Parameters You can add the department name following the default User...

Page 129: ...ected user name and or email address appearing in the From field of the email message 1 The Sender Selection function cannot be used in the Voice Dialing Mode for ordinary transmission 2 If you do no...

Page 130: ...anation of Contents 1 2 FAX PARAMETER LIST DATE SEP 12 1999 TIME 15 00 P 02 SENDER SELECTION LIST 1 2 3 NO USER NAME EMAIL ADDRESS 01 Panafax Sales sales panasonic com 02 Panafax Service service panas...

Page 131: ...ne Touch Dialing Abbreviated Dialing Directory Search Dialing press after each email address is entered Manual Number Dialing press after each station is entered up to 70 addresses Ex 3 4 Enter the Su...

Page 132: ...route the received document s to the corresponding stations email address s or telephone number s No 154 ROUTING HEADER FORMAT Use this parameter to select the type of email header to be included in t...

Page 133: ...TSI ROUTING 1 INVALID 1 2 153 TSI ROUTING 1 INVALID 153 TSI ROUTING 2 VALID SET 154 ROUTE HEADER FMT 1 ORIGINATOR 1 2 154 ROUTE HEADER FMT 1 ORIGINATOR 154 ROUTE HEADER FMT 2 RELAY STATION SET 155 PRI...

Page 134: ...132 12 for INC ONLY or for ALWAYS 13 1 2 156 PRT FORWARD DOC 1 INC ONLY 156 PRT FORWARD DOC 2 ALWAYS SET STOP Inbound Routing...

Page 135: ...e the input mode between ENTER EMAIL ADDRESS and ENTER TEL NO press or 4 Enter an email address up to 60 characters or a telephone number up to 36 digits or 5 or 6 Enter the station name using the Cha...

Page 136: ...ID TSI up to 20 characters and press To return to stanby press 1 and SPACE entries in the ROUTING TSI field are ignored by the receiving machine SET ROUTING SUB ADDRESS SET ROUTING SUB ADDRESS 1234567...

Page 137: ...X software Sub addressing Transmission Methods You can send a document with Sub address information to the desired recipient by the following methods By registering the Sub address information into On...

Page 138: ...digits including telephone number pauses spaces FLASH and Sub address Ex Telephone number 5551234 Sub address 2762 Enter as 5 Enter the station name 6 1 separates the Sub address from the Telephone nu...

Page 139: ...lephone number pauses spaces FLASH and Sub address Ex Telephone number 5551234 Sub address 2762 Enter as 3 The document is stored into memory and your machine starts to dial the number of the station...

Page 140: ...by assigning a one touch key or an abbreviated dialing number Ex 8 1 When the Fax Forward feature is set the assigned one touch or the abbreviated dialing number will be restricted from editing Pleas...

Page 141: ...TIME 15 00 1 2 3 4 5 6 FILE COMM TYPE CREATED TIME START TIME PAGES DESTINATION S No 001 MEM XMT SEP 12 13 20 001 002 MEM XMT SEP 12 13 20 003 011 012 013 016 017 003 RELAY XMT SEP 12 13 20 001 P7 PAN...

Page 142: ...FILE MODE 1 6 ENTER NO OR 1 1 FILE LIST PRESS SET TO SELECT SET FILE LIST 1 PRINT 2 VIEW 2 USE THE KEYS TO SCROLL EACH FILE Sample display Type of File XMT Transmission RLY Relay Transmission POLL Pol...

Page 143: ...ion file follow the steps below 1 2 3 Enter the file number or use or to select the file that you want to change Ex 4 Continued on the next page FUNCTION 9 EDIT FILE MODE 1 6 ENTER NO OR 2 SET ENTER F...

Page 144: ...in the file while it is being sent or waiting to redial 2 If you edit the file that is saved as an incomplete file after pressing in step 6 your machine will prompt you whether to execute the file imm...

Page 145: ...1 Your machine cannot delete the file while it is being sent 2 Enter as the file number and press to delete all files except the file in progress The following message is shown on the display Press to...

Page 146: ...o select the file that you want to print Ex 4 Your machine will print the file The document s will remain in memory even after printing the file 1 Your machine cannot print the file while it is being...

Page 147: ...e 1 see Note 2 1 2 3 Enter the file number or use or to select the file that you want to retry Ex 4 Your machine will retry the file and start dialing immediately 1 To confirm or change the entered te...

Page 148: ...in Registering the Access Code does not affect the use of the machine in any other way Setting the Access Code see Note 1 1 2 3 4 Enter a 4 digit Access Code Ex 5 6 Select Restriction Level for All Op...

Page 149: ...ters and Fax Parameters only Ex When setting the Fax Parameter 1 Enter the Access Code Ex 2 Now you can operate the machine normally 1 2 3 Enter a 4 digit Access Code Ex 4 Now you can operate the mach...

Page 150: ...illustration shows a typical set up with your machine set to detect Type B double ring ring pattern 1 Riiing means a long ringing sound and Ring means a short ringing sound 2 This feature is available...

Page 151: ...set to prompt the user to enter a PIN code before any dialing Selecting the Access Method Prefix or Suffix 1 2 3 4 for suffix code or for prefix code 5 FUNCTION 7 SET MODE 1 6 ENTER NO OR 4 SET FAX P...

Page 152: ...Ex 3 4 Ex up to 36 digits 5 Your machine stores the document and starts dialing the PIN code and telephone number as you specified 1 The PIN code is shown as on the display when dialing the number 2...

Page 153: ...Transaction Journal to by assigning a one touch key or an abbreviated dialing number Ex 7 1 The Transaction Journal is automatically sent when the number of communications exceed 100 FUNCTION 7 SET M...

Page 154: ...eps below see Note 1 1 2 3 4 for INVALID 5 1 The DX 2000 sends the Ifax Return Receipt only when receiving from another Panasonic brand Internet Fax It will not confirm email sent from a PC The defaul...

Page 155: ...n your polling request will be refused automatically To set the polling password follow the steps below see Note 1 see Note 2 1 2 3 4 Enter a 4 digit polling password Ex 5 1 Polling might not function...

Page 156: ...stations Directory Search Dialing press after each station is entered For details see page 93 to 96 Ex 5 1 You can review the entered stations in step 4 by pressing or key press to erase the displayed...

Page 157: ...aphs or illustrations with gray tones change the Halfone setting to Quality 3 Enter the destination by using by any combination of the following methods One Touch Dialing Abbreviated Dialing Directory...

Page 158: ...s the document 1 The DX 2000 is unable to receive print jobs while it is engaged in a communication task After the communication job is completed the PC will transfer the print job to the DX 2000 for...

Page 159: ...000 you can send documents to a Relay Station with the telephone number of the End Receiving Station s After the Relay Station completes its transmission to the End Receiving Station your PC or the DX...

Page 160: ...ternet Fax to its Manager s Email Address which is programmed in the Relaying Internet Fax machine s User Parameters see page 45 To use the Internet Relayed Transmission just follow the set up procedu...

Page 161: ...elayed Transmissions see page 162 One Touch ABBR No Station Name Email Address Telephone Number Relay Station Address 01 London Ifax london panasonic co uk 02 Stockholm 46 8 111 1234 001 03 Singapore...

Page 162: ...er s Email Address User s Parameter Register the Department Manager s Email Address for supervision and cost control purposes Once registered the machine will send an email notification to this email...

Page 163: ...ress 5 Enter the telephone number up to 36 digits If the Relay and the End Receiving Stations are both in the same area omit the Country Code and the Area Code from the End Receiving Station The End R...

Page 164: ...ated number must contain the Relay XMT Password of the Relay Station Ex 10 You can now set an additional One Touch Abbreviated numbers for Relayed Transmission Request by repeating the procedures from...

Page 165: ...page 93 to 96 Ex 3 The document s is stored into memory and your machine starts sending the document s to the Relay email address of the Relay Station with the telephone number for the End Receiving...

Page 166: ...to 96 Ex 4 Enter only the telephone number s of the End Receiving Station s using any combination of the following methods One Touch Dialing Abbreviated Dialing Manual Number Dialing press after each...

Page 167: ...n to the End Receiving Station s your machine receives a COMM Journal from the Relay Station This Journal confirms whether the Internet Relayed Transmission was successful 1 If the Relay Station requi...

Page 168: ...panasonic co sg Relay XMT Password sg rly End Receiving Station with Phone Number 81331111234 see Note 1 End Receiving Station with One Touch Number 1001 1032 see Note 1 End Receiving Station with Abb...

Page 169: ...attached document ifax Mailer allows you to automatically create TIFF files by pressing one button form the TIFF Converter for the Internet FAX You can download the Panasonic s TIFF Converter and ifax...

Page 170: ...MODE RELAYED TRANSMISSION START SEP 12 15 00 END SEP 12 15 00 FILE NO 050 4 5 6 7 8 9 STN COMM ONE TOUCH STATION NAME EMAIL ADDRESS TELEPHONE NO PAGES DURATION NO ABBR NO 001 R OK 4681111234 001 001 0...

Page 171: ...Relayed Transmission Notification Email to a Manager Explanation of Contents 1 Email address of the sender s Internet Fax DX 2000 or PC 2 End Receiving Station s G3 fax telephone number s Relayed Tran...

Page 172: ...170 This page is intentionally left blank...

Page 173: ...l transactions Ex You can view the transactions in the journal by pressing or Press to return to standby 1 If you wish to disable the automatic print out of the Transaction Journal change the setting...

Page 174: ...K 000 001 159 00 00 07 XMT TEL XMT SEP 12 20 18 CA40462000000 50 OK 001 001 160 00 00 16 XMT TEL XMT SEP 12 20 19 C8444B0577000 CONTINUE 13 PANASONIC HEAD OFFICE 201 555 1212 15 14 1 2 JOURNAL DATE SE...

Page 175: ...bers will appear The first 3 digit number represents the number of pages successfully transmitted The second 3 digit number represents the total number of pages that were attempted to be transmitted A...

Page 176: ...NAL COMM JOURNAL DATE SEP 12 1999 TIME 15 00 P 01 1 2 3 MODE MEMORY TRANSMISSION START SEP 12 14 50 END SEP 12 15 00 FILE NO 050 4 5 6 7 8 9 10 STN COMM ONE TOUCH STATION NAME EMAIL ADDRESS TELEPHONE...

Page 177: ...ates that the Relayed XMT was successful indicates LAN transmission 3 digit Info Code see page 185 indicates that the communication has failed In this case the machine will print out the attached repo...

Page 178: ...h List of the telephone numbers you have stored 1 2 3 4 for One Touch ABBR Number List or for Directory Search List or FUNCTION 6 PRINT OUT 1 7 ENTER NO OR 2 2 ONE TCH ABBR LIST PRESS SET TO PRINT SET...

Page 179: ...34 05 Panafax2 panafax2 rdnn mgcs mei co jp 1773 81 0467 5251 1234 NO OF STATION 05 PANASONIC HEAD OFFICE 201 555 1212 ABBR NO LIST DATE SEP 12 1999 TIME 11 11 P 01 1 ABBR STATION NAME EMAIL ADDRESS T...

Page 180: ...nafax2 rdnn mgcs mei co jp 1773 81 0467 5251 1234 NO OF STATIONS 005 4 PANASONIC HEAD OFFICE 201 555 1212 1 One Touch or Abbreviated number nn One Touch number nnn Abbreviated number 2 Station name re...

Page 181: ...racters 3 Type of communication ABBR GRP indicates that the Program key is programmed as a group key ONE TOUCH indicates that the Program key is programmed as a One Touch key POP indicates that the Pr...

Page 182: ...Standard 2 Fine 3 400dpi 2 1 004 STAMP HOME 1 Off 2 On 1 1 164 IFAX XMT HEADER 1 Included 2 Not included 1 1 PANASONIC HEAD OFFICE 201 555 1212 1 Parameter number 4 Current setting indicates code or...

Page 183: ...1 DNS SERVER IP ADDRESS 133 185 247 45 See Note 1 POP SERVER NAME ifeif1 mgcs mei co jp POP USER NAME Panasonic POP PASSWORD HOST NAME nwfax1 DEFAULT SUBJECT xyz DEFAULT DOMAIN ifeif1 REMOTE PASSWORD...

Page 184: ...182 This page is intentionally left blank...

Page 185: ...problem If copy is NG clean the Document Scanning Area 192 Transmitted document is blank 1 Make sure the document is set face down 2 Check own copy quality If copy is OK your machine has no problem re...

Page 186: ...best possible print quality 202 Intermittent partial or total black print Your Optional Page Memory setting value is set larger than the actual DRAM Memory Card installed Make sure Fax Parameter 60 is...

Page 187: ...the battery otherwise the clock contents may be lost 196 030 Document is misfeeding 1 Reload the document properly 2 Remove the document jam 3 Adjust ADF 78 191 194 031 Document paper is too long or...

Page 188: ...411 Polling password does not match Check the polling password 153 412 No data from the transmitting side Check with the other party 414 Polling password does not match Check the polling password 153...

Page 189: ...led station or wrong number dialed Note If busy tone was not detected the machine will only redial once Check the telephone number and send again 638 Power failure occurred during the communication Ch...

Page 190: ...Name Check the SMTP Server Name 730 Cannot retrieve the Journal nor program the Internet Parameters and the Auto Dialer remotely via email from a PC Check that the Fax Parameter No 158 PC REMOTE UPDAT...

Page 191: ...begin is missing in the begin block add the begin command and try again 4 Format Error begin block the end command is missing The block termination command end is missing in the begin block add the en...

Page 192: ...s set under the clips of the Paper Cassette You can load about 500 sheets with standard weight paper 20 lb or 75 g m2 For paper specification see page 202 To clear the jam Info Code 007 1 Open the Pri...

Page 193: ...ring a Document Jam If a document becomes jammed in the machine the display will show the Information Code 030 or 031 To clear the jam 1 1 Open the ADF Door 2 Remove the jammed document 2 1 Troublesho...

Page 194: ...ur unit to verify If the copy is black or has black lines the document Scanning Area is probably dirty and must be cleaned To clean the Scanning Area 1 Open the ADF Door 2 Wipe the Scanning Area gentl...

Page 195: ...alled optional cassette s load the Cleaning Charts into the upper cassette FUNCTION 7 6 SET CLEANING CHARTS 1 PRINT 2 CLEAN 1 PRINTER ROLLER CLEANING CHART HOW TO LOAD THE CLEANING CHARTS 1 OPEN THE P...

Page 196: ...ently we suggest you adjust the ADF To adjust the ADF Pull the blue Pressure Adjusting Lever upward and slide it to the desired position depending on the condition Position Condition 1 To prevent no f...

Page 197: ...by pulling the Stamp Assembly upward 2 Remove the Stamp Replace the stamp with a new one or refill the stamp with a few drops of the specified ink into the back of the stamp 1 Please contact your loc...

Page 198: ...e Battery Holder CAUTION Dispose of the Lithium battery properly and keep it away from small children 2 Replace the Lithium Battery Order No CR2032 CAUTION When replacing the battery make sure to obse...

Page 199: ...ne Cable from the telephone jack that was supplied by the telephone company 2 Plug a different regular telephone into the same telephone jack 3 Check for dial tone through the handset If there is stil...

Page 200: ...198 This page is intentionally left blank...

Page 201: ...eeding with CCD type image sensor Effective Scanning Width 9 9 in 252 mm Scanner Resolution Horizontal 203 pels inch 8 pels mm Standard and Fine Resolution 406 pels inch 16 pels mm 400 dpi Resolution...

Page 202: ...ne number and up to 60 characters for each email address including pauses and spaces and up to 15 characters for each station name Image Memory Capacity Based on ITU T Image No 1 using Standard Resolu...

Page 203: ...45 IS8877 i e 10Base T Communication Protocol TCP IP SMTP and POP3 Communication Speed Ethernet 10Base T File Format MIME and TIFF FX Profile S RFC2301 Email Receiving Width A4 size only Dimensions 17...

Page 204: ...b 60 to 90 g m2 Cut Edge Conditions Cut with sharp blades no visible frayed edges Grain Long grain Moisture Content 3 7 to 5 3 by weight Opacity 88 minimum Packing Polylaminated moisture proof ream wr...

Page 205: ...Expansion Flash Memory Card 1 MB UE 410046 Expansion Flash Memory Card 2 MB UE 410047 Expansion Flash Memory Card 4 MB UE 410048 Expansion Flash Memory Card 8 MB UE 410033 Expansion D RAM Card 2MB UE...

Page 206: ...204 B Supplies Order No Picture Description DZHT000027 Verification Stamp UG 3313 Toner Cartridge Options and Supplies...

Page 207: ...y Card Cover 2 Insert the Memory Card s gently into the card slot with the Panasonic logo facing to the rear Caution Installing the Memory Card s in the wrong direction may damage the connecting pins...

Page 208: ...REN s of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telepho...

Page 209: ...mation 1 Date and Time of transmission and 2 Identification of either business business entity or individual sending the message and 3 Telephone number of either the sending machine business business...

Page 210: ...Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensur...

Page 211: ...communications peut demander l utilisateur de d brancher un appareil la suite de r parations ou de modifications effectu es par l utilisateur ou cause de mauvais fonctionnement Pour sa propre protect...

Page 212: ...h and Telephone This organization has presently developed four groups of industry standards that insure facsimile compatibility Character ID A programmed proprietary code name that allows up to 16 alp...

Page 213: ...n handle up to 100 Mbps and can be used with almost any kind of computer FAX Forward The ability to forward all incoming faxes to the registered One Touch or ABBR No station FAX Parameter List The lis...

Page 214: ...able in your unit capable of storing pages of documents All page units of measure are based on the ITU T Image No 1 Industry Canada D O C Department of Communications The Canadian Government organizat...

Page 215: ...hat converts signals from your fax machine into signals that can be transmitted over telephone lines Multi station transmission The ability to broadcast the same set of documents to a programmed numbe...

Page 216: ...he number of dots per certain square increases Router A special purpose computer or software package that handles the connection between 2 or more networks Routers act like traffic cops they spend the...

Page 217: ...ts the same coding as Modified Huffman MH and multiple page image data Transmission reservation The ability to preset a telephone number so that you may reserve a transmission while your unit is perfo...

Page 218: ...216 ITU T Image No 1 All specifications are based on the ITU T Image No 1 The sample shown below is not to scale...

Page 219: ...eter List 180 Fax Parameter Table 72 FCC Registration Number 201 File List 139 Fixed Reduction 114 Flash 13 Function Key List 10 G Group Dialing 121 H Halftone 80 Header Format 72 Header Print 72 Host...

Page 220: ...ng or Retrieving Parameters via Email 46 R Received Time Print 72 Recording Paper Jam 190 Redial 90 106 Reduction Ratio 73 Relay XMT Report COMM JOURNAL 168 Relayed Transmission 23 157 Resolution 79 R...

Page 221: ...Facsimile Number Directory Name Number Email Address...

Page 222: ...User s Guide Englis Facsimile DX 2000 DX 2000...

Page 223: ...cuments are set properly How to Send Using Manual Dialing How to Send Using One Touch Abbreviated Key Set the documents face down Enter the telephone number or press the key to enter an email address...

Page 224: ...ART ABBR 2 3 1 5 6 4 8 0 9 7 Enter a 3 digit code 000 to 999 01 or or Your machine starts dialing the number or sending via LAN 1 FUNCTION 2 6 SET 1 FUNCTION 2 6 SET 2 FUNCTION 3 6 SET FUNCTION 4 6 SE...

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Panasonic Panafax DX-2000, User Manual

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