Panasonic DP-C321, Service Handbook

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3-369
Chapter 3 Troubleshooting
3. 6. 2 Various Report Outputs
How to Access Various Report Outputs
1. Enter the CE mode.
2. Press the [Check Machine] button on the Control Panel. The Check Machine screen
(reversed) will be displayed.
3. Select the [Report/List Output] tab.
4. Select CE.
The following buttons will appear.
• Debug Log Report (For details, refer to 3. 6. 2. 1.)
• HFSI Counter Report (For details, refer to 3. 6. 2. 2.)
• Jam Counter Report (For details, refer to 3. 6. 2. 3.)
• Shutdown History Report (For details, refer to 3. 6. 2. 4.)
• Failure Counter Report (For details, refer to 3. 6. 2. 5.)
5. Select the necessary report and press Start. The report will be printed.
3. 6. 2. 1 Debug Report
• Purpose of the report:
To reduce the CE's workloads when repairing failures by printing out the debug messages
recorded in the NV memory for CE maintenance.
• Contents to be printed
Print out the debug messages recorded in the NV Memory with the time when the data was
stored.
The output format is as follows.
YYYY/MM/DD HH:MM:SS "xxxxx" (Recorded message)
3. 6. 2. 2 HFSI Counter Report
• Purpose of the report:
The HFSI information stored in the IOT will be displayed.
• Contents to be printed
Report Name: HFSI Counter Report
Last Service date YYYY/MM/DD
3. 6. 2. 3 Jam Counter Report
• Purpose of the report:
To check the frequency of the occurrence of jams that have been registered in advance.
• Contents to be printed
Report Name: [Jam Counter Report]
3. 6. 2. 4 Shutdown History Report
• Purpose of the report:
To output the history registered for the purpose of CE maintenance.
• Contents to be printed
Up to 50 items registered as System Failure, Paper Jam and Document Jam will be displayed
respectively. If there are no logs, only the item name will be displayed. Logs are not displayed.
Report Name: [Shutdown History Report]
Chain-Link Current value Reference value
Average monthly
value
xxx-xxx
6-digit Display
For Chain Link
No., refer to
3. 4. 4. 4.
xx
Numeric values
are displayed. xx
Numeric values
are displayed. xx
The screen
displays the value
accumulated from
the last service call
up to now and the
frequency within
30 days calculated
by the number of
days.
Chain-Link Counter Value
xxx-xxx
6-digit Display
For Chain Link
No., search for it
with the search
function. xx
Numeric values
are displayed.