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Chapter 3 Troubleshooting
016-766 Result Code: 552-Server Exceeded Storage
Allocation
[Detection Conditions]
SMTP Server File System has a
problem.
[Actions]
Contact the SMTP Server administrator. Rearrange
the server capacity limit.
016-767 Result Code: 550/551-Mailbox not found, or
no access
[Detection Conditions]
Email Destination Address
Incorrect
[Actions]
Check the destination of the email.
016-770 Template Processing-HD Full
[Detection Conditions]
The system aborted a job due to insufficient HD
capacity at Job Template processing.
[Actions]
Create free space of the HD capacity.
016-771 Scan Data Repository Error-No DNS Address
[Detection Conditions]
The Scanned Data Repository Address cannot be
solved. (DNS Address Not Set)
[Actions]
Set the DNS address. Or set the Scan Data Repository
address by the IP address.
016-772 Scan Data Repository Error for DNS Library
[Detection Conditions]
The Scan Data Repository address cannot be solved
(Response to the DNS library Error)
[Actions]
Check the connection to the DNS. Or check that the
Scanned Data Repository domain name is the one that
has been registered in the DNS.
016-773 Invalid IP Address-DHCP Expired
[Detection Conditions]
Self-machine IP address failure
(DHCP Lease Expired)
[Actions]
Check the DHCP environment. Set the fixed IP
address for the self-machine.
016-774 HD Full during Conversion of Compression Type
[Detection Conditions]
<HDD Full at Compression type conversion>
HDD Full has occurred when the S-Formatter did the
compression type conversion of the JBIG compressed
images into the MH system (partition #1).
[Actions]
Create free space of the HDD capacity and retry.
016-775 HD Full during Image Conversion
[Detection Conditions]
<Image Conversion Error>
The insufficient HDD capacity was detected during
image conversion process by S-Formatter.
[Actions]
Create free space of the HD capacity and retry.
016-776 Image Conversion Error
[Detection Conditions]
<Image Conversion Error>
An error has occurred due to other causes than HDD
Access during image conversion process by S-Formatter.
[Actions]
Turn the power On/Off and perform the
operation again.
016-777 HD Access Error during Image Conversion
[Detection Conditions]
<Image Conversion Error>
The HDD Access Error has occurred during image
conversion process by S-Formatter.
[Actions]
Replace the HD and perform the operation again.
016-778 HD Full during Scan Image Conversion
[Detection Conditions]
<Scanned Image Conversion Error>
The insufficient HDD capacity was detected during
scanned image conversion process by I-Formatter.
[Actions]
Create free space of the HD capacity and retry
scanning.
016-779 Scan Image Conversion Error
[Detection Conditions]
<Scanned Image Conversion Error>
An error has occurred due to other causes than HDD
Access during scanned image conversion process by I-
Formatter.
[Actions]
Turn the power On/Off and perform the
operation again.
016-780 HD Access Error during Scan Image Conversion
[Detection Conditions]
<Scanned Image Conversion Error>
The HDD Access Error has occurred during scanned
image conversion process by I-Formatter.
[Actions]
Change the HD and retry scanning.
016-781 Scan Server Not Connected
[Detection Conditions]
<Net Connection Error during Scanning>
Connection to the Server cannot be established during
Scan to Server file transfer operation.
[Actions]
(1) Set "Sub-net Mask" and "Gateway" of the main
Unit correctly.
(2) From the destination server, check that you can
identify the M/C with "ping", etc.
(3) From a UNIX machine to check that the ftp connection
to the destination server is possible.
Summary of Contents for DP-C321
Page 4: ...This page is intentionally left blank ...
Page 5: ...Chapter 1 General ...
Page 22: ...1 16 Chapter 1 General 1 3 Type of Paper ...
Page 23: ...1 17 Chapter 1 General ...
Page 24: ...Chapter 2 Maintenance ...
Page 63: ...Chapter 3 Troubleshooting ...
Page 118: ...3 44 Chapter 3 Troubleshooting I F PWB PL9 1 MCU PWB PL13 1 ...
Page 445: ...Chapter 4 Parts List ...
Page 548: ......