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Palm TREOTM TreoTM 650, User Manual


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Section 4A: Help

Voice Quality

Is the Other Person Hearing an Echo?

䢇

Try decreasing the volume on your Treo smartphone to avoid coupling or 
feedback on the other person’s end. This applies to both the speakerphone 
and the built-in earpiece.

䢇

Position the handset closer to your ear to prevent sound leaking back into the 
microphone. Keep your hand away from the microphone hole, which is on the 
bottom right side of the phone.

䢇

If you’re using Speakerphone mode with your Treo smartphone lying on a flat 
surface, try turning the smartphone “face down” (screen facing the surface).

Are You Hearing Your Own Voice Echo?

Ask the other person to turn down the volume on their device, or to hold their 
device closer to their ear.

Is Your Voice Too Quiet on the Other End?

Be sure to hold the bottom of the Treo smartphone, or the hands-free 
microphone, close to your mouth.

Summary of Contents for TREOTM TreoTM 650

Page 1: ...Treo 650 by palm www sprint com Sprint Nextel All rights reserved No reproduction in whole or in part without prior written approval Sprint the Going Forward logo and other trademarks are trademarks o...

Page 2: ......

Page 3: ...Charging the Battery 6 1B Setting Up Service 11 Getting Started With Sprint PCS Service 12 Setting Up Your Voicemail 13 Sprint PCS Account Passwords 14 Getting Help 15 1C Connecting to Your Computer 1...

Page 4: ...ging Active Calls 62 Controlling Your Roaming Experience 66 Internal Phone Book 67 Defining Favorite Buttons 71 Using a Phone Headset 75 Connecting to Devices With Bluetooth Wireless Technology 77 Usi...

Page 5: ...ings 145 Display and Appearance 147 Applications Settings 149 Button Settings 151 Date and Time Settings 153 Power Preferences 155 Locking Your Device and Information 156 Additional Features 163 Acces...

Page 6: ...97 Customizing Your Email Settings 199 Working With Microsoft Exchange ActiveSync 204 Sprint PCS Business Connection SM Personal Edition 205 3D Messaging 207 Creating and Sending Messages 208 Receivin...

Page 7: ...tting Your Treo 650 258 Replacing the Battery 261 Troubleshooting 263 Errors 283 Making Room On Your Treo 650 285 Voice Quality 286 4B Glossary 287 Section 5 Safety and Terms and Conditions 291 5A Saf...

Page 8: ...Owner s Record 326 User s Guide Proprietary Notice 327 5B Terms and Conditions 329 Terms and Conditions of Services 330 Specifications 341 Index 343...

Page 9: ...ur services whether it s Voicemail Caller ID email or Picture Mail will work the same This guide will familiarize you with our technology and your new Sprint PCS Vision Smart Device through simple eas...

Page 10: ...organizer that gives you instant access to your Calendar Tasks Memos RealPlayer Calculator and more Section 3 Sprint PCS Service Features shows you how to use the Sprint PCS service features such as v...

Page 11: ...box with your Treo 650 While using your Treo 650 Tips for getting the most out of your Treo 650 are available in many of the built in applications To view these tips open an application open the menus...

Page 12: ...u may not find elsewhere Visit www palm com for details Sprint Customer Service is where you go with questions about your mobile account or Sprint PCS Service and to contact Sprint for the latest info...

Page 13: ...Section 1 Getting Started...

Page 14: ...2...

Page 15: ...ting Up Software 3 Setting Up Software Section 1A Setting Up Your Sprint PCS VisionSM Smart Device Treo 650 by Palm Software Installation CD In This Section What You Need Inserting the Battery Chargin...

Page 16: ...e You Start Using Your Sprint PCS Vision Smart Device User s Guide this book Additional Tips Shortcuts for Keyboard Navigation Software Palm Software Installation CD includes desktop synchronization s...

Page 17: ...al contacts on the battery with the contacts inside the battery compartment 3 Insert the battery into the compartment at a 45 degree angle and then press it into place 4 Slide the battery door onto th...

Page 18: ...on at all when you first remove it from the box 1 Plug the AC charger into a wall outlet 2 Connect the charger cable to the bottom of the Treo device Make sure the arrow on the connector is facing up...

Page 19: ...which it is connected After you set up your Treo the onscreen battery icon displays power status Full battery icon battery is charged Partial battery icon battery has some power but is not fully charg...

Page 20: ...g on the cellular 800 MHz band If the battery drains to the point where your Treo 650 doesn t turn on the Treo device stores your information safely until you recharge the battery To avoid draining th...

Page 21: ...plications keep an eye on the battery level and charge when necessary If you don t plan to use the wireless features on your Treo 650 for awhile you may want to turn off your device see Turning Your D...

Page 22: ...10 Section 1A Setting Up Software...

Page 23: ...Setting Up Your Voicemail Sprint PCS Account Passwords Getting Help Setting up service on your new Sprint PCS VisionSM Smart Device Treo 650 is quick and easy This section walks you through the neces...

Page 24: ...ted please call Sprint at 1 888 211 4PCS 4727 UnlockingYourDevice Tounlockyourdevice followtheseeasysteps 1 Press and hold the Power End button to turn the phone on 2 Press Center 3 Enter your four di...

Page 25: ...as your device s phone is activated Tosetupyourvoicemail 1 Press and hold 2 Follow the system prompts to Create your password Record your greeting Record your name announcement Choose whether or not t...

Page 26: ...gits of your Social Security number If you are not the account owner if someone else pays for your Sprint PCS Service you can get a sub account password at www sprint com VoicemailPassword You ll crea...

Page 27: ...s your account information Purchase accessories Add additional options to your service plan Check out frequently asked questions And more ReachingSprintCustomerService You can reach Sprint Customer Se...

Page 28: ...have access to a variety of services and information through Sprint PCS Directory Assistance including residential business and government listings assistance with local or long distance calls movie l...

Page 29: ...ce ToaccessSprintPCSOperatorServices Press and then press Phone Send For more information or to see the latest in products and services visit us online at www sprint com Note Sprint PCS Operator Servi...

Page 30: ...18 Section 1B Setting Up Service...

Page 31: ...g to Your Computer 19 Computer Connection Section 1C Connecting to Your Computer In This Section Preparing Your Computer Connecting Your Treo 650 to Your Computer Installing the Synchronization Softwa...

Page 32: ...re you can synchronize you need to install the desktop synchronization software on your computer Even if you already own a Palm Powered device and have installed a previous version you need to install...

Page 33: ...n Available USB port USB sync cable included with your Treo 650 Mac computers Mac OS X 10 2 10 3 128MB of total memory RAM 190MB of free hard disk space CD drive Available USB port USB sync cable incl...

Page 34: ...ort or a powered USB hub on your computer 3 Connect the sync cable to the Multi connector on the bottom of your Treo 650 with the HotSync button facing up Do not press the HotSync button until you are...

Page 35: ...Section 1C Connecting to Your Computer 23 Computer Connection 4 Connect the charger cable to the Multi connector on the sync cable Multi connector...

Page 36: ...nstallation CD that came with your Treo 650 into the CD drive on your computer If you are installing on a Mac double click the CD icon on the desktop and then double click the palmOneSoftware pkg icon...

Page 37: ...Section 1C Connecting to Your Computer 25 Computer Connection HotSync Button...

Page 38: ...26 Section 1C Connecting to Your Computer...

Page 39: ...Section 2 Your Sprint PCS Vision Smart Device...

Page 40: ...28...

Page 41: ...e Basics 29 The Basics Section 2A Learning the Basics In This Section Your New Sprint PCS Vision Smart Device Turning Your Device s Phone On and Off Moving Around the Treo 650 Screen Using the Keyboar...

Page 42: ...tate 2 Earpiece serves as the handset speaker on your Treo 650 3 5 way Navigator lets you move around the Treo 650 screen and select options 4 Power End Button turns the device s phone on and off wake...

Page 43: ...ece on your device s phone 7 Calendar Button opens the Calendar application 8 Phone Send Button opens the Phone application and dials when a phone number is selected 9 Side Button performs context sen...

Page 44: ...amera and the other does not come with a camera The packaging for your Treo 650 identifies whether a camera is included 12 Self portrait mirror enables you to take a picture of yourself if your device...

Page 45: ...nc cable and AC charger to your device 16 Vibrating Alarm notifies you when you receive a call or message or when an alarm goes off and the ringer is set to silent 17 Speaker plays ringtones and alarm...

Page 46: ...vices that use compatible software 20 Antenna receives and sends wireless communication signals The antenna does not telescope out of your device 21 Expansion Card Slot allows you to expand the capabi...

Page 47: ...series of ascending tones and see a Welcome screen After your device locates a signal you can begin making and receiving calls and using the Internet features if supported by the local network Turnin...

Page 48: ...lso turn off your device s screen without turning off your device s wireless features 1 Press Power End to wake up the screen 2 Press Power End again to turn off the screen Note You can also press any...

Page 49: ...wn favorite way to scroll highlight and select menu items The 5 way navigator includes Right Left Up Down and Center buttons Note Some third party applications may not work with the 5 way navigator an...

Page 50: ...ld Up to quickly scroll to the top of a list or press and hold Down to quickly scroll to the bottom of a list Tap an onscreen scroll arrow When viewing a list screen such as the Memo list Press Up and...

Page 51: ...en an entire text entry field is highlighted you can press Center to edit the text After you edit the text press Center again to highlight the entire field You can also use the stylus to highlight tex...

Page 52: ...pping it with the stylus SelectingMenuItems Many applications have menus to provide access to additional features These menus are usually hidden from view but they appear when you press Menu To get th...

Page 53: ...lay the items in the list Press Up and Down to highlight the item you want and press Center to accept your selection To exit the pick list and cancel your selection press Left or Right Use your stylus...

Page 54: ...light The Treo 650 includes a keyboard backlight for low light conditions The keyboard backlight activates automatically when the screen turns on It turns off automatically when the screen turns off a...

Page 55: ...y with the desired character shown above the letter You don t need to press and hold Option while pressing the second key To turn Option Lock on press Option twice To turn it off press Option again Wh...

Page 56: ...next character Tip In many applications you can view a list of all the alternate characters Open the Edit menu and then select Keyboard Help The alternate characters are grouped according to their si...

Page 57: ...on 2A Learning the Basics 45 The Basics OtherSymbolsandAccentedCharacters Enter then press to select Enter then press to select a U A x or X b or B y c Y C 0 d 1 D 2 e 3 E f or F i I l or L D m or M n...

Page 58: ...46 Section 2A Learning the Basics O _ p or P r or R s S t or T u Enter then press to select Enter then press to select...

Page 59: ...he screen and controls the keyguard Each application button can be used to open two applications To access a button s primary application simply press the button To access a button s secondary applica...

Page 60: ...want to open 3 Press Center to open the selected application as described in Moving Around the Treo 650 Screen on page 37 Messaging VersaMail Power End Keyguard Note The Messaging button opens Sprint...

Page 61: ...repeatedly to cycle through different categories of applications Enter the first few letters of the application s name to highlight it For example if you enter p the device highlights Phone if you th...

Page 62: ...50 Section 2A Learning the Basics...

Page 63: ...res In This Section Making Calls Receiving Calls Signal Strength and Phone Status Managing Active Calls Controlling Your Roaming Experience Internal Phone Book Defining Favorite Buttons Using a Phone...

Page 64: ...nd to dial Important Before making a call make sure your device is on see steps on page 35 If No Service appears in the upper left you are out of a wireless coverage area If you believe you are in a w...

Page 65: ...tact on page 67 or import them from your computer by synchronizing see Synchronizing Contacts and Other Information on page 124 1 Press Phone Send 2 Select the Contacts favorite button 3 Using the key...

Page 66: ...u can use the built in favorite buttons or see Defining Favorite Buttons on page 71 to create some of your own 1 Press Phone Send 2 Use the 5 way navigator to access Favorites 3 Highlight the desired...

Page 67: ...dial in the Web page or message 2 Press Center to open the Dial dialog box 3 Press Phone Send to dial DialingFromMessages The Treo 650 recognizes most phone numbers that appear in email text and Pictu...

Page 68: ...one Send or To display a list of your most recently dialed numbers press Phone Send select the number you want to call and then press Phone Send again to dial Tip To view all your recent incoming and...

Page 69: ...e Send or Use the 5 way navigator to select the onscreen Answer button or If the headset is attached press the headset button SendingCallstoVoicemail Toignoreacallandsendittovoicemail dooneofthefollow...

Page 70: ...Sound Settings on page 145 When you silence the ringer you can either answer the call or let it ring through to voicemail If music is playing through the internal speaker or headset and a call arrives...

Page 71: ...pears with a red slash when location privacy is on and without the slash when location privacy is off Appears when call forwarding is active Appears when TTY TDD Mode is active Appears when you have n...

Page 72: ...s from red to clear AppearswhenyourTreo 650battery ischarging Thelighteningboltturns from red to green when the battery is fully charged and your device remains connected to the AC charger Appears whe...

Page 73: ...1 Make sure your device s phone is on see Turning Your Device s Phone On and Off on page 35 2 Press Phone Send 3 Open the menus 4 Select Options and then select PhoneInfo If your phone number isn t li...

Page 74: ...the onscreen buttons in this view and to manage an active call The following screen appears on your device during an active call The following is a list of available options during an active call End...

Page 75: ...d button when a call is on hold Opens the Dial Pad so you can enter extra digits or dial another number Dials any extra digits such as a password or extension that you assigned to a Speed Dial favorit...

Page 76: ...ne Send to return to the Active Call view MakingaSecondCall You can make a second call while your first call is still active 1 After dialing the first number use the 5 way to select Hold 2 Use the 5 w...

Page 77: ...Device s Phone Features 65 Phone Features Tip The Active Callview now includes two status lines each representing one of the calls You can join the two calls in a conference call but you cannot switch...

Page 78: ...ppears at the top of the screen Additional charges may apply if you use your Treo 650 while roaming To learn more about roaming visit www sprint com SettingYourDevice sRoamMode 1 Press Phone Send 2 Op...

Page 79: ...r and then synchronize information between the Treo 650 and your computer For more information see Synchronizing Contacts and Other Information on page 124 AddingaContact 1 Press Phone Send 2 Select t...

Page 80: ...icture 6 To place the entry in a category or mark it private select Details 7 To add a note to an entry select Note 8 To display additional fields for this contact select Plus 9 After you enter all th...

Page 81: ...ct one of the following options To add the number select Yes To decline adding the number select No To permanently disable the Add New Contact prompt check the Never ask me to add new Contacts box whe...

Page 82: ...ntact using the information on your business card 2 From Contact Edit view open the menus 3 Select Record and then select Select Business Card Now you can beam your business card to other Palm Powered...

Page 83: ...rite button you can also set up a Quick Key that gives you instant access to the phone number or corresponding screen Quick Keys are optional and can be letters or numbers but you can t use both the l...

Page 84: ...e and then select the contact when it appears in the lookup list If the entry is for a new contact enter the Label press Down and enter the Number 6 Optional Enter a Quick Key When you are in the Main...

Page 85: ...ns 1 Press Phone Send 2 Use the 5 way to access Favorites 3 Select a blank button 4 Select the Types pick list and select Call Log Dial Pad Contacts Application Message Email or Web Link 5 Enter a lab...

Page 86: ...Send 2 Use the 5 way to access Favorites 3 Highlight the favorite button you want to edit or delete 4 Open the menus 5 Select Edit and then select Edit Favorites Button 6 Make the desired changes For...

Page 87: ...adset sold separately You can press the headset button to perform any of the following tasks Answer an incoming call or a call waiting call Switch between two active calls if the second call was incom...

Page 88: ...h Bluetooth wireless technology as many of these headsets support both Bluetooth 1 1 and 1 2 wireless technology Check the specifications for your headset to confirm compatibility Please note however...

Page 89: ...n also synchronize wirelessly Once you set up a connection with a device with Bluetooth wireless technology you can communicate with that device whenever it is within range about 30 feet Be sure to ch...

Page 90: ...rm setup steps on the other device before you can complete this step 8 After you finish setting up the device close the Bluetooth application TipsforHandsfreeDevicesWithBluetoothWirelessTechnology If...

Page 91: ...keyboards CreatingTrustedPairs After you set up a Bluetooth wireless connection with your computer or other accessory devices you may want to set up other trusted devices such as a friend s handheld...

Page 92: ...you want to send 3 Open the menus 4 Select Send on the leftmost menu 5 Select Bluetooth and then select OK 6 Select the receiving device on the Discovery Results screen and then select OK Important So...

Page 93: ...6 Select Send 7 Select Bluetooth and then select OK 8 Select the receiving device on the Discovery Results screen and then select OK ReceivingInformationOveraBluetoothWirelessConnection 1 Go to Appli...

Page 94: ...lete the procedures in this section Creating a Trusted Pair Between Your Treo 650 and Your Computer on page 82 Enable or Install DUN on Your Computer on page 84 Enabling DUN on Your Treo 650 on page 8...

Page 95: ...en select Setup Devices 4 Select Trusted Devices 5 Select Add Device The discovery icon appears indicating that the discovery process is active 6 Select your computer from the Trusted Devices list and...

Page 96: ...ou wish to use your device as a wireless modem 1 Go to Applications and select Bluetooth 2 Select the Dial up Networking pick list and then select On When DUN is successfully enabled the DUN icon appe...

Page 97: ...e you begin verify that DUN is enabled on both your computer and your Treo 650 1 Open the Bluetooth panel on your computer and look for the option for paired devices Check your computer s documentatio...

Page 98: ...computer right click the icon or option representing your Treo 650 and then click Disconnect 2 On your Treo 650 go to Applications and select Bluetooth 3 Select the Dial up Networking pick list and t...

Page 99: ...Organizer Features 87 Organizer Features Section 2C Using Your Device s Organizer Features In This Section Calendar Tasks Memos Listening to Music World Clock Calculator Looking Up Contacts and Other...

Page 100: ...next dates that have events scheduled Day View shows your daily schedule one day at a time Week View shows your schedule for an entire week The timeframes are based on the Start Time and End Time set...

Page 101: ...Day view 2 Press Left and Right to select the desired day 3 Using the keyboard enter a starting hour for the event For example enter 5 for 5 00 Remember to press Option before entering numbers 4 Sele...

Page 102: ...r Microsoft Outlook conduits do not support time zones Tip To automatically assign a time zone to your events open the Options menu select Preferences and check the Neweventsusetimezones box All yourn...

Page 103: ...4 Select OK When an alert occurs the Alert screen displays all your pending alerts Select an item s description to jump to that item or check the box to clear that item CreatinganUntimedEvent An unti...

Page 104: ...ngEvent 1 Create an event and then select it 2 Select Details 3 Select the Repeat pick list and select a repeat interval If the interval you need doesn t appear on the list select Other to define a cu...

Page 105: ...description 2 Select Details 3 Select the Category pick list and select Edit Categories 4 Select New or select a category and then select Edit 5 Enter the category name 6 Select the color you want to...

Page 106: ...itional text Delete removes the event from your calendar 4 Select OK CustomizingDisplayOptionsforYourCalendar 1 Open the menus 2 Select Options and then select Display Options 3 Select the Default Vie...

Page 107: ...then select a picture Adjust the fade setting so that the text is easy to read against the picture 5 Select the Day box and set any of the following Day view options Show Category List displays the c...

Page 108: ...c time Untimed Events displays events that are scheduled for a specific date but not a specific time Daily Repeating Events displays events that repeat every day 7 Select OK Note If you use Microsoft...

Page 109: ...e following pick lists AlarmSound sets the tone played the first time your alarm goes off Reminder Sound sets the tone played if an alarm is not acknowledged and the alarm repeats itself Play Sound de...

Page 110: ...an also preview delete and send sounds on your device From the Sounds Alerts screen select Tones and then select Manage To play a sound select it and press Center To delete a sound select it and press...

Page 111: ...new task 3 Enter a description of the task The text can be longer than one line CheckingOffaTask You can set Tasks to record the date that you completed the task and you can select to show or hide com...

Page 112: ...curs at regular intervals and how often it repeats This option is available only for tasks with due dates Private indicates whether the task is private Check this box to mark this task private Note st...

Page 113: ...pick list in the upper right to select a different category DeletingaTask 1 Select the task you want to delete 2 Open the menus 3 Select Delete Task on the Record menu 4 Select OK Tip Overdue tasks ha...

Page 114: ...e list Show Completed Items displays tasks that you checked off Record Completion Date replaces due date with the completion date when you complete check the task Show Due Dates displays task due date...

Page 115: ...ons and select Memos 2 Enter the text you want to appear in the memo Press Return to move down to new lines in the memo 3 Select Done DeletingaMemo 1 Select the memo you want to delete 2 Open the menu...

Page 116: ...d sold separately If your songs are on a CD and you want to listen to them on your device you can use the RealPlayer desktop software on your Windows computer to convert and transfer the files to an e...

Page 117: ...ame and the Destination card 5 Click OK 6 Synchronize your Treo 650 with your computer Be patient transferring music to an expansion card can take several minutes TransferringMusicFromaCDtoYourTreo650...

Page 118: ...if you already have a version of RealPlayer installed on your computer After you install the software follow these steps to transfer music to your device TotransfermusicfromaCDtoyourTreo650 1 Double...

Page 119: ...Device list 8 Drag the song files you want from the MyLibrary window on the left into the palmOne Handheld window on the right 9 Be sure your device is on and that RealPlayer is open A green Connecte...

Page 120: ...s song press Left To play a different song use the stylus to select Songs and select a song from the list To select random or continuous playback use the stylus to select the onscreen controls To adju...

Page 121: ...open the Options menu and select Preferences Uncheck the Enable Background Playback box and then select OK CreatingaPlaylist 1 Select Playlists 2 Select New 3 Enter a Name for the playlist 4 Select Ad...

Page 122: ...t the song and then select Remove To add a song select Add check a song s box and then select Done To move a song up or down one slot select a song and then select the up or down arrow 4 Select Done a...

Page 123: ...e city serves as a point of reference for your other city selections The home city time reflects the current system time The information displayed for the other cities is based on the day and time in...

Page 124: ...select the city closest to the city you want to display AddingCities If the city you want to display is not in the predefined list you can use the Edit Cities command to add it 1 Select a city pick l...

Page 125: ...Organizer Features WorldClockTips World Clock does not automatically update the system time for Daylight Savings Time DST Run your stylus over the map to see the time in other cities The shadow over...

Page 126: ...reen or use the keyboard to input numbers SwitchingBetweenBasicandAdvancedCalculatorModes 1 Go to Applications and select Calculator 2 Open the menus 3 Select Options and then select Advanced Mode or...

Page 127: ...ation Logicdisplays hexadecimal characters in the keypad plus logic functions such as and not or and xor In place of Float Degrees see below this view includes options for class bin oct SDec UDec hex...

Page 128: ...7 Open the menus 8 Select Pref and then select the number display format Degrees Radians or Grads StoringandRecallingNumbersinAdvancedMode To store a number in one of ten memory slots select Sto To r...

Page 129: ...h the text in all the applications on your Treo 650 always starting with the current application Lookup You can quickly locate Contacts by entering just a few letters of a Contact s name 1 Press Phone...

Page 130: ...t case sensitive and it locates any word that begins with the text you enter For example entering plan finds planet but not airplane 1 Press Option and then press Shift Find to open the Find dialog bo...

Page 131: ...Features 3 Select OK to start the search 4 In the search results select the text you want to review or select Find More to search additional applications Tip To search by company for a person s name...

Page 132: ...ld For best results the path between the two devices must be clear of obstacles and both devices kept stationary If you have difficulty beaming shorten the distance and avoid bright sunlight Beamingan...

Page 133: ...tegory 4 When the Beam Status dialog box appears point the IR port on your Treo 650 directly at the IR port of the receiving device 5 Wait for the BeamStatus dialog box to indicate that the transfer i...

Page 134: ...rs point the IR port on your Treo 650 directly at the IR port of the receiving device 7 Wait for the BeamStatus dialog box to indicate that the transfer is complete before you continue using your Treo...

Page 135: ...plications 123 Applications Section 2D Managing Applications In This Section Synchronizing Contacts and Other Information Installing Applications Removing Applications Viewing Application Information...

Page 136: ...r contacts and other personal information you must install the software from the Software Installation CD that came with your Treo 650 See Installing the Synchronization Software on Your Computer on p...

Page 137: ...make sure that you installed the synchronization software and that it is running on your computer If you installed Palm Desktop software the HotSync Manager icon should appear in the lower right corne...

Page 138: ...pany s Exchange server You must retrieve email and calendar updates from the VersaMail application they do not update when you synchronize with your computer See Working With Microsoft Exchange Active...

Page 139: ...essed you need to use a decompression utility on your computer such as Winzip or Unstuffit before you install applications on your Treo These instructions tell you how to install basic prc Palm OS app...

Page 140: ...to download 3 Press Left or Right to highlight the link to the file and then press Center to initiate the download process InstallingApplicationsFromaWindowsComputer To install applications from a Win...

Page 141: ...sername from the list and then click OK 3 Synchronize your device with your computer to install the application s on your Treo 650 GettingHelpWithThird PartyApplications If you encounter a problem wit...

Page 142: ...lications appear with a lock icon next to them Applications deleted from your device are kept on your computer in the Archive folder of your user folder 1 Go to Applications 2 Open the menus 3 Select...

Page 143: ...our device you may need to manually delete it from your computer 1 Locate your Backup folder on your computer Windows C Program Files Palm username Mac Mac HD Applications Palm Users username If you u...

Page 144: ...Open the menus 3 Select Info on the App menu 4 At the bottom of the screen select the type of information you want to view Version displays the version numbers of applications on your Treo 650 Size di...

Page 145: ...Email attachments Games eBooks Applications Databases and more Your Treo 650 is also compatible with SDIO cards which let you add accessories such as a presentation module to your device Although expa...

Page 146: ...the expansion card and your device select the category pick list at the top of the screen and select another category 1 Press down and release the dummy card 2 After you feel the expansion slot eject...

Page 147: ...card into the expansion slot until you feel the card lock into place and you hear the confirmation tone 5 When you re done using the expansion card repeat steps 1 and 2 to remove the expansion card 6...

Page 148: ...e icon for the application you want to open 3 Press Center to open the application CopyingApplicationstoanExpansionCard You can copy applications between your Treo 650 and your expansion card 1 Make s...

Page 149: ...CardInformation The Card Info application displays general information about the expansion card that is currently in the expansion slot and it enables you to rename and format a card Go to Application...

Page 150: ...ng a diskette on a computer When you format an expansion card you erase all the information stored on the card and return it to a blank state 1 Make sure the card is not write protected See the instru...

Page 151: ...Section 2E Customizing Your Device In This Section Phone Settings System Sound Settings Applications Settings Button Settings Date and Time Settings Power Preferences Locking Your Device and Informati...

Page 152: ...Open the menus 3 Select Options and then select Sound Preferences 4 Select the Tones box 5 Select ringtones and alerts from any of the following pick lists Known Caller Tone for an incoming call from...

Page 153: ...en the menus 3 Select Options and then select Sound Preferences 4 Select the Alert Volume pick list and select a volume level 5 Select the first Vibrate pick list and indicate whether you want your de...

Page 154: ...olume When a call or music are not in progress press the volume button on the side of your Treo 650 to adjust the ringer volume and then press Center to confirm the change Slide the ringer switch to S...

Page 155: ...o this contact 7 Select Done AssigningaCallerIDRingtone 1 Press Phone Send 2 Highlight the favorite button you want to give a caller ID ringtone 3 Open the menus 4 Select Edit Favorites Button on the...

Page 156: ...hone screen 1 Press Phone Send 2 Open the menus 3 Select Options and then select General Preferences 4 Select the pick list at the top of the screen and select Show Wallpaper 5 Select the thumbnail im...

Page 157: ...650 during a phone call SettingtheRingerSwitch 1 Slide the ringer switch to Sound Mode Off 2 To hear all sounds again slide the ringer switch to Sound Mode On When you slide the ringer switch it does...

Page 158: ...stem volume settings apply only when the ringer switch is set to the on position 1 Go to Applications and select Sounds 2 Select the Application pick list and select General 3 Select the System Volume...

Page 159: ...to adjust the brightness 3 Select Done ChangingtheScreenFont You can change the screen font in Calendar Contacts Memos Messaging and Tasks The font choices may vary between applications 1 Open the app...

Page 160: ...see the wrong feature being activated when you tap the screen To fix the problem you can realign the screen any time 1 Go to Applications and select Prefs 2 Select Touchscreen 3 Follow the onscreen in...

Page 161: ...gory The category feature enables you to manage the groups of application icons that appear in the Applications view You can assign an application to a category and then display just a specific catego...

Page 162: ...elect the category you want to display SelectingtheApplicationsDisplay By default the Applications view displays each application as an icon As an alternative you can view a list of applications The l...

Page 163: ...with these buttons when they are used in combination with the Option key 1 Go to Applications and select Prefs 2 Select Buttons 3 Select the pick list next to the button or key combination you want to...

Page 164: ...a link in an email message Default Apps Preferences enable you to designate a specific application as the default handler for a particular type of information For example you can select the VersaMail...

Page 165: ...lowthesesteps 1 Go to Applications and select Prefs 2 Select Date Time 3 Uncheck the Enable Local Network Time box 4 Select the Location pick list and select a city in your time zone If there isn t a...

Page 166: ...ngs 1 Go to Applications and select Prefs 2 Select Formats 3 Set any of the following preferences Preset to sets the standard number conventions for your country When you select a country the other Fo...

Page 167: ...select Prefs 2 Select Power 3 Set any of the following preferences Auto offAfter conserves battery power by automatically turning off your device s screen after the specified time period elapses It do...

Page 168: ...nLockout automatically enables Keyguard after a period of inactivity and lets you disable the screen s touch sensitive feature during an active call or call alert Phone Lock prevents phone calls witho...

Page 169: ...n when sets the conditions that disable the screen s touch sensitive feature 4 Select Done PhoneLock You can lock your device to prevent unauthorized voice and data calls When your device is locked yo...

Page 170: ...If you want to change the lock code select Change Lock Code enter a new lock code and then select OK Repeat this step to verify the new lock code 8 Based on the option you selected in step 5 do one of...

Page 171: ...power off locks your Treo 650 when you turn off the screen or when it shuts off with the auto off feature At a preset time locks your Treo 650 at a specific time of day After a preset delay locks your...

Page 172: ...er your password and then select OK 4 Enter the text that you want to appear in the Owner Preferences screen 5 Select Done PrivateEntries In most applications you can mark individual entries as privat...

Page 173: ...ivateEntries 1 Make sure the entries you want to hide or mask are marked private 2 Go to Applications and select Security 3 Select the Current Privacy pick list and select either Hide Records or Mask...

Page 174: ...If you forget your Treo 650 password you cannot view your information in Palm Desktop You can change your password but all entries marked as Private will be deleted You can restore these entries the n...

Page 175: ...on is used to help identify your longitude and latitude position during an emergency call in areas where E 911 service is available You can prevent your location information from being provided during...

Page 176: ...wireless local area network LAN is located outside the firewall Your company s wireless LAN is located inside the firewall but you are trying to access the network from outside the firewall for examp...

Page 177: ...ng or has reached the end of its useful life USB Sync Cable Provides an extra cable for quick USB synchronization of information between your Treo 650 and PC or Mac computer using a USB port USB Docki...

Page 178: ...nverts a mini stereo phone connector to a 2 5mm connector so that it is compatible with the headset jack on your device This enables you to listen to MP3 files on your Treo with your own stereo headph...

Page 179: ...Section 3 Sprint PCS Service Features...

Page 180: ...168...

Page 181: ...ce Features The Basics 169 PCS Basics Section 3A Sprint PCS Service Features The Basics In This Section Using Voicemail Call Waiting Call Forwarding Three Way Calling Sprint PCS Voice Command SM TTY U...

Page 182: ...5 2 Press Phone Send 3 Use the 5 way navigator to access Favorites 4 Select the Voicemail favorite button 5 Follow the system prompts to create your password and record your greeting RetrievingYourVoi...

Page 183: ...a phone icon 2 Select Go To to view the page in the Messaging application Tip Enter your voicemail password using the Treo 650 keyboard or select ExtraDigitsifyoudefinedthisoption See EditingorDeleti...

Page 184: ...l To put your first call on hold and answer the second call press Phone Send or use the 5 way navigator to select Answer To continue your first call and send the second call to voicemail use the 5 way...

Page 185: ...is service 1 Press Phone Send 2 Open the menus 3 Select Options and then select Phone Preferences 4 Select the Call Forwarding pick list If the forwarding number appears in the pick list select the nu...

Page 186: ...Call on page 64 You cannot initiate a three way call if the second call is an incoming call 3 When you re connected to the second party use the 5 way to select Conf to begin your three way call 4 To e...

Page 187: ...edbySettingUpYourPersonalAddressBook 1 Press and then press Phone Send Follow the system prompts You ll hear a tone followed by the prompt Ready 2 Say Add Name to begin setting up your Personal Addres...

Page 188: ...rer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission When establishing your PCS Service please call Sprint Customer Service via...

Page 189: ...enabled Important Notice Sprint recommends that TTY users make emergency calls by other means including Telecommunications Relay Services TRS analog cellular and landline communications Wireless TTY c...

Page 190: ...178 Section 3A Sprint PCS Service Features The Basics...

Page 191: ...3B Sprint PCS Vision The Basics 179 PCS Vision Basics Section 3B Sprint PCS VisionSM The Basics In This Section Getting Started With Sprint PCS Vision Sprint PCS Vision Features Accessing Sprint PCS...

Page 192: ...press Phone Send 3 When the Connect to the Internet dialog box appears select Yes to open a Sprint PCS Vision connection If you have not already done so select Now when the Preparing Vision Services...

Page 193: ...t PCS Picture Mail SM Take digital pictures and movies with the built in camera if included and send them to email addresses or other Sprint PCS Vision phones Sprint PCS Video Mail Shoot video clips a...

Page 194: ...tell who s calling by assigning specific images to numbers in your speed dial favorite buttons Web Experience full color graphic versions of popular Websites Sprint PCS Business Connection SM Secure r...

Page 195: ...can use virtually any email address see Sprint PCS Business Connection SM Personal Edition on page 205 Your Sprint PCS Vision User Name is simply an additional address that identifies your Sprint PCS...

Page 196: ...ion 3B Sprint PCS Vision The Basics Connected and voice calls can be sent and received when the arrows are gray SprintPCSVisionBillingInformation See your service plan for details on Sprint PCS Vision...

Page 197: ...Customizing Your Email Settings Working With Microsoft Exchange ActiveSync Sprint PCS Business Connection SM Personal Edition If you ve activated Sprint PCS Vision you re ready to set up the VersaMail...

Page 198: ...to your device in just a few steps On a Windows computer if this is a new account you can quickly set up the account on your computer and synchronize the information to your device For either a new o...

Page 199: ...ername from the first drop down list and then select the option to create a new VersaMail email account Click Next 3 Select the option to synchronize with an email account detected on your PC and then...

Page 200: ...ct the option to set up your email software Or select Start Programs Palm VersaMail Setup 2 Select your username from the first drop down list and then select the option to create a new VersaMail emai...

Page 201: ...lect POPorIMAP If your provider appeared in the list the protocol is automatically selected and the Protocol pick list does not appear Check with your email service provider to find the protocol for y...

Page 202: ...190 Section 3C Sending and Receiving Email 10 Select Next and then select Done Tip To set more options for incoming and outgoing messages select Advanced on the Account setup complete screen...

Page 203: ...move between fields press Up or Down 4 Select one of the following buttons Send connects and sends all messages immediately If you select Send and the message cannot be sent for any reason the messag...

Page 204: ...the New Message screen tap the paper clip icon in the upper right 3 Select Photo Video from the Type pick list 4 On the SelectMediascreen select the Album pick list to go to the album containing the...

Page 205: ...Create the message to which you want to attach the item 2 On the New Message screen tap the paper clip icon in the upper right 3 Select Documents from the Type pick list 4 Select the file you want on...

Page 206: ...paper clip icon in the upper right 3 Select the type of file to attach for example Address Appointment or Memo Text from the Type pick list 4 Select the file you want from the list in the Type box 5 S...

Page 207: ...ncoming message is truncated select More 5 Select Done ReplyingtoorForwardingMessages When you respond to messages you can select whether to include the original text see Customizing Your Email Settin...

Page 208: ...name to open a menu of tasks you can do with the attachment including View Install or Unzip depending on the attachment file type Save to save the attachment to your device or to an expansion card or...

Page 209: ...ckly switch between folders in list view select the folder pick list at the top of the screen and select the desired folder DeletingSelectedMessagesfromtheInbox When you delete a message from the Inbo...

Page 210: ...of dates 1 Open the menus 2 Select Delete Old on the Message menu 3 Select the folder and a date range for the messages you want to delete 4 Select OK If a confirmation dialog box appears select OK t...

Page 211: ...izing your email settings see the User Guide for the VersaMail Application on the Software Installation CD SchedulingAutoSync You can set up VersaMail to automatically download new email messages to y...

Page 212: ...unt you can choose a sound such as a bird a phone or an alarm to let you know when new email arrives 1 From any mailbox screen open the menus 2 Select Options and then select Preferences 3 Select Auto...

Page 213: ...retrieve email If the box is unchecked messages are retrieved according to the option you select in the Get pick list Unread messages sets whether to download only unread mail to your device IMAP acco...

Page 214: ...B approximately 2 megabytes or 2MB including attachments The maximum message size that you can retrieve is 60KB for the body text and approximately 5MB of total data for any attachments Message Format...

Page 215: ...gnature with info like your company s address and fax and telephone numbers to the bottom of all messages you send 1 From any mailbox screen open the menus 2 Select Options and then select Preferences...

Page 216: ...using a desktop computer When you create an ActiveSync account in the VersaMail application both your email and calendar info synchronize directly with the Exchange server information does not synchr...

Page 217: ...ess to your Microsoft Outlook or Lotus Notes company email calendar business directory and personal contacts For more information and to sign up visit www sprint com 1 Go to Applications and select Ge...

Page 218: ...206 Section 3C Sending and Receiving Email...

Page 219: ...ction 3D Messaging 207 Messaging Section 3D Messaging In This Section Creating and Sending Messages Receiving Messages Chatting With Messaging Managing Your Messages Customizing Your Messaging Setting...

Page 220: ...lease verify pricing and availability with Sprint CreatingandSendingaTextMessage You can exchange text messages of up to 160 characters If you send a text message to an email address the email address...

Page 221: ...Priority on the Compose menu 8 Select Send If you are out of a coverage area or if your device is off outgoing messages go into the Outbox folder When you return to a coverage area your pending messa...

Page 222: ...e 35 2 Press Messaging 3 Select New 4 Select the To pick list to address the message If the recipient s name appears in the To pick list select it from the list If the recipient is in your Contacts li...

Page 223: ...ice caption does not count as a voice memo 7 Enter a text message or caption or select QuickText to insert predefined phrases 8 Select Send Your device uploads the picture or video to the Sprint PCS P...

Page 224: ...redefined QuickText phrases by selecting QuickText and then selecting a phrase To add a new phrase select Edit QuickText from the list You cannot use all symbols available on your device in your messa...

Page 225: ...Reply opens the Chat view so you can respond to the message Call Back dials the sender s phone number Go To Msg opens the text message so you can view its full contents Go To opens the message so you...

Page 226: ...ive a message that contains a recognizable telephone number email address or URL you can dial the number send an email message or go to the Web page directly from the message 1 Select a message from t...

Page 227: ...ve exchanged with this address and the lower part provides a text entry area where you can continue the conversation You can carry on multiple chats at the same time and easily switch between them us...

Page 228: ...pen the menus 2 Select View and then Sort by Name or Sort by Date A text message Unread messages appear in bold messages you ve read appear in plain text Urgent messages appear with a red exclamation...

Page 229: ...g DeletingMessages You can also delete several messages at once from any folder using the Purge command 1 From list view open the menus 2 Select Purge on the Message menu 3 Select the Purge pick list...

Page 230: ...deletions determines whether deletion confirmation messages appear Privacy Mode hide text determines whether the body text appears in the alert when you receive a new message 4 Set any of the followi...

Page 231: ...only the name 5 Select OK SelectingAlertTones 1 Open the menus 2 Select Options and then select Alerts 3 Select each pick list and then select an Alert Volume and a Vibrate setting 4 Select the Tones...

Page 232: ...220 Section 3D Messaging...

Page 233: ...iew the regular Websites you use today including sites with advanced features such as JavaScript frames and cookies and secure sites such as online shopping banking and email sites However the Web bro...

Page 234: ...as described in Turning Your Device s Phone On and Off on page 35 2 Press Option and then press Phone Send 3 Navigate to the Web page you want To view mobile content designed specifically for your Tr...

Page 235: ...then press Center to go to the selected page You can also tap the link on the screen with your stylus To move between the navigation bar and the page content press Space To adjust the font size open t...

Page 236: ...new applications or pictures that are tagged specifically for download When you download a file it is automatically sent to the application that can use it For example if you download an MP3 file you...

Page 237: ...Select Edit and then select Paste DialingaPhoneNumberonaWebPage The Web browser can dial most phone numbers that appear on Web pages see Dialing From a Web Page on page 55 If the Web browser does not...

Page 238: ...y list are sorted chronologically 1 From the Page view open the menus 2 Select History from the Page menu 3 Press Down to navigate through the list 4 Select the Web page you want to load FindingTexton...

Page 239: ...rite Web pages quickly Remember a Web browser bookmark is different from a favorite button see Defining Favorite Buttons on page 71 1 Go to the page you want to bookmark 2 Open the menus 3 Select Add...

Page 240: ...e Bookmarks view icon 2 Select the bookmark or saved page you want to view EditingorDeletingaBookmarkorSavedPage You can edit or delete most bookmarks or saved pages If you can t edit or delete a book...

Page 241: ...age stock links on another and business links on a third page You can arrange bookmarks and saved pages as you create them or you can come back and arrange them later 1 From the Bookmarks view select...

Page 242: ...page if you changed it Show Address Bar determines if the Web address appears in Page view When it is visible you can select the pick list to go to a previously viewed page and enter a URL directly fr...

Page 243: ...ed for your cache Pages are cached so they load faster the next time you view them Cookies indicates how much memory is being used by cookies To free up this memory select Clear Cookies Cache indicate...

Page 244: ...232 Section 3E Browsing the Web...

Page 245: ...amera Section 3F Using Your Device s Built in Camera In This Section Taking Pictures and Videos Viewing Pictures and Videos Organizing Pictures and Videos Customizing Your Camera Settings Using Your O...

Page 246: ...ur device such as wallpaper or photo caller ID You can store your pictures and videos on your device upload them to albums on the Sprint PCS Picture Mail Website move them to an expansion card and cop...

Page 247: ...our Treo at the subject you want to photograph 5 Press Center to take the picture 6 Optional Select Audio to add a voice caption 7 Select one of the following buttons Select Save to keep the picture o...

Page 248: ...5 Press Center to start recording 6 When you re done recording press Center again to stop 7 Optional Select Play to review the video Tap and drag the progress bar to jump to a different section of the...

Page 249: ...album See Uploading Pictures to Your Online Album on page 244 for details Tip The video recording screen displays the approximate recording time you have left based on the space available on your devi...

Page 250: ...p and Down to zoom in and out 4 If the picture has a voice caption select Audio to hear it 5 Select Done ViewingaVideo 1 From the Camera view select Gallery 2 Select the video you want to view 3 Selec...

Page 251: ...you want to view To view an album stored on an expansion card insert the card and then select Card in the upper right corner To view other full size pictures press Right and Left To rotate a picture o...

Page 252: ...m you want to organize 2 Select Organize 3 Select a picture or video to add to or to remove it from the album 4 Select Done CopyingPicturesandVideos You can copy pictures and videos from your device t...

Page 253: ...lete to confirm deletion SavingaPictureasWallpaper 1 From the Gallery select the picture you want to use as wallpaper 2 Open the menus 3 Select Save as Wallpaper from the Media menu 4 When the confirm...

Page 254: ...ideo You can t change an item s palette after you take the picture or video Prompt sound photos only sets the sound that plays before you take the picture Shutter sound determines whether a sound play...

Page 255: ...w photos videos determines whether you can review pictures or videos before saving them and how long you to review them before they are automatically saved Auto naming assigns a name to a series of pi...

Page 256: ...lect Upload WorkingWithYourOnlinePictureMailAlbum 1 From the Gallery select in the upper right to access your online album 2 Select any of the following Share Picture Video lets you share the selected...

Page 257: ...r Camera Album List lists all the albums in your Sprint PCS Picture Mail account New Album lets you create a new album Tip You can also download and play videosfrom your online album and you can liste...

Page 258: ...s offline copy location To find your captured pictures look in C Documents and Settings User name My Documents My Pictures Palm Photos User Folder To find your captured videos look in C Documents and...

Page 259: ...Section 4 Help...

Page 260: ...248...

Page 261: ...elp 249 Help Section 4A Help In This Section Getting Help Upgrading from Another Palm Powered Device Resetting Your Treo 650 Replacing the Battery Troubleshooting Errors Making Room On Your Treo 650 V...

Page 262: ...t likely to have while using your Treo 650 OpeningtheQuickTour Your Treo 650 includes a built in tutorial to teach you the basics Open it any time anywhere 1 Go to Applications and select Quick Tour 2...

Page 263: ...Totransferallcompatibleapplicationsandinformationfromyourpreviousdevicetoyour newTreo650 1 Calculate how much space your applications and information occupy on your old device From the Applications L...

Page 264: ...p software to back up your information one last time 4 Install the desktop synchronization software from the Software Installation CD that came with your Treo 650 see Installing the Synchronization So...

Page 265: ...evice If you re upgrading from a Treo 600 all of the following items apply to you If you re upgrading from another device some of these items may not apply to you Address Book This application is now...

Page 266: ...ings are automatically transferred to your device you don t need to do any extra setup If you have trouble connecting to the Internet you may need to contact Sprint and ask them to re provision your T...

Page 267: ...ations or settings can lead to numerous issues including system resets and freezes If you experience problems after upgrading follow these steps to correct the problem 1 Locate your user folder on you...

Page 268: ...original backup subfolder 5 Perform a hard reset on your Treo 650 See Resetting Your Treo 650 on page 258 for instructions 6 Sync your Treo 650 with your new desktop software and be sure to select yo...

Page 269: ...nue using these types of applications please contact the third party developer for software updates and information about compatibility with your Treo 650 Visit the Knowledge Library at http www palm...

Page 270: ...oor Release button and slide the battery door downward to remove it from your Treo 650 2 Use the tip of the stylus to gently press the reset button on the back of your Treo 650 SystemReset A system re...

Page 271: ...ars release Up 4 Delete the third party application that you suspect is causing the problem 5 Perform a soft reset The wireless features of your device are not available until you complete this step H...

Page 272: ...logo appears release Power End 4 When the Erase all data prompt appears press Up to confirm the hard reset Note Some third party applications do not create a backup on your computer when you synchroni...

Page 273: ...ton and slide the battery door downward to remove it from your Treo 650 3 Place a finger in the notch between the stylus and the battery and lift the battery up at a 45 degree angle 4 Align the metal...

Page 274: ...262 Section 4A Help 7 Wait for your Treo 650 to turn on and then enable the network time or set the date and time when prompted BatteryDoor Release Notch Battery Contacts Phone Contacts...

Page 275: ...ernet security applications 3 Make sure you re installing the version of the software that came on the Software Installation CD with your Treo 650 Other versions may not work with this Treo device 4 M...

Page 276: ...connect the Treo 650 to the AC charger see Charging the Battery on page 6 and perform a soft reset again 5 If that doesn t work perform a hard reset see Hard Reset on page 259 TheScreenDoesn tRespond...

Page 277: ...ear it from the list and then select Done Network Connection SignalStrengthIsWeak Become familiar with low coverage areas where you live commute work and play Then you will know when to expect signal...

Page 278: ...riefcaseorPocket Items in your briefcase or pocket may be pressing the onscreen Answer button or otherwise activating screen items If this happens be sure to press Power End to turn off the screen bef...

Page 279: ...ster and more reliable than a regular dial up connection All Sprint customers can connect to the Internet but to avoid high per minute charges we recommend that you subscribe to a Sprint PCS Vision pl...

Page 280: ...rm that the DUN setting is turned off in the Bluetooth application see Using Dial up Networking on Your Treo 650 on page 82 Contact Sprint to verify that your service plan includes the appropriate mes...

Page 281: ...reo 650 and your computer see Creating a Trusted Pair Between Your Treo 650 and Your Computer on page 82 Make sure that the Bluetooth DUN setting on your Treo 650 is on see Enabling DUN on Your Treo 6...

Page 282: ...ts see Connecting Your Treo 650 to Your Computer on page 22 2 Make sure that HotSync Manager is running Windows Click the HotSyncManager icon in the lower right corner of your computer screen and make...

Page 283: ...ur device As you complete the following steps synchronize after each step If the synchronization is successful you do not need to complete the remaining steps 1 Locate your Backup folder and rename th...

Page 284: ...reo Consult the company that makes the PIM for more information 2 If there are multiple Palm Powered devices synchronizing with your computer make sure you are synchronizing with the correct username...

Page 285: ...not accessible with the included software You may wish to use a third party solution instead If you re trying to synchronize offline be sure to set your Outlook Calendar Contacts Notes and Tasks to b...

Page 286: ...the Calendar conduit dialog box and select Desktop overwrites handheld 5 Synchronize your device and your computer 6 In the Calendar conduit dialog box select Synchronize the files Ifyou reusingPalmDe...

Page 287: ...providers require you to be on their network to use your email account If this is the case be sure to use your provider s network as the connection type for the account Some wireless service provider...

Page 288: ...s email on a wireless device Turn on ESMTP Many services require authenticated access or ESMTP to use their SMTP servers Enter the name of a different outgoing mail server for sending mail Many ISPs s...

Page 289: ...t is configured as the default MAPI client Consult the documentation for your desktop email application for more information AfterIGetMessages EitherManuallyorThroughAutoSync Messages DisappearFromMyI...

Page 290: ...w a Web page you ve successfully viewed before To ensure that you re viewing the page directly from the Internet open the menus select Go and then select Refresh Now try to view the page in question a...

Page 291: ...wser ICan tSelectanEmailAddressFromaWebPage If nothing happens when you select an email address on a Web page you probably do not have an email application that supports this feature Try setting up th...

Page 292: ...era to ensure good focus Remember when you synchronize your Sprint PCS Picture Mail images are stored in the My Pictures Palm Photos folder on your computer see Viewing Pictures and Videos on Your Com...

Page 293: ...Backup folder on your computer and rename the folder e g BackupOld Windows C Program Files Palm username Mac Mac HD Applications Palm Users username 7 Perform a hard reset see Hard Reset on page 259...

Page 294: ...4A Help GettingMoreHelp Contact the author or vendor of any third party software if you require further assistance Sprint does not provide technical support for applications that are not built into yo...

Page 295: ...show error messages in greater detail 1 Press the Phone Send button 2 Press Center and then select Dial Pad 3 Enter 377 and then press Center 4 Review the screen with details about the conditions tha...

Page 296: ...284 Section 4A Help FixinganError67Message 1 Press the Phone Send button 2 From the Dial Pad dial data 3 Open the menus 4 Select Update Vision Profile from the Options menu 5 Select Now...

Page 297: ...ser cache you may wish to clear the cache see Customizing Your Web Browser Settings on page 230 Third partyapplications You can delete infrequently used applications or move them to an expansion card...

Page 298: ...crophone Keep your hand away from the microphone hole which is on the bottom right side of the phone If you re using Speakerphone mode with your Treo smartphone lying on a flat surface try turning the...

Page 299: ...nlimited data transfer and you don t pay for connection time Alt alternative A keyboard key Enter a letter on the keyboard and then press Alt to access variations such as international characters and...

Page 300: ...ther IR devices within a short radius Lithium Ion Li Ion The rechargeable battery technology used in Treo devices Option key The keyboard button that lets you access the alternative feature that appea...

Page 301: ...Microsoft Outlook Lotus Notes and ACT PIMs generally store contacts schedules tasks and memos SMS Short Messaging Service The service that exchanges short text messages almost instantly between mobile...

Page 302: ...nage your pictures online Sprint PCS Video Mail An enhanced Sprint PCS Vision messaging service that lets you instantly share videos with friends and family You can also manage your videos online User...

Page 303: ...Section 5 Safety and Terms and Conditions...

Page 304: ...292...

Page 305: ...utions and the FCC Notice Consumer Information on Wireless Phones Using Your Phone with a Hearing Aid Device Owner s Record User s Guide Proprietary Notice Part of gettingthe most out ofyour Sprint PC...

Page 306: ...is found your phone returns to standby mode UnderstandingHowYourPhoneOperates Your phone is basically a radio transmitter and receiver When it s turned on it receives and transmits radiofrequency RF...

Page 307: ...ntaining safe satisfactory service Hold the phone with the antenna fully extended and over your shoulder Try not to hold bend or twist the phone s antenna Don t use the phone if the antenna is damaged...

Page 308: ...ch Let the person you are speaking to know you are driving if necessary suspend the call in heavy traffic or hazardous weather conditions Do not take notes or look up phone numbers while driving Dial...

Page 309: ...as been added to your vehicle Consult the manufacturer of any personal medical devices such as pacemakers and hearing aids to determine if they are adequately shielded from external RF signals Turning...

Page 310: ...r chemical transfer or storage facilities Areas where the air contains chemicals or particles such as grain dust or metal powders Any other area where you would normally be advised to turn off your ve...

Page 311: ...ry charger in direct sunlight or in high humidity areas such as the bathroom Never dispose of the battery by incineration Keep the metal contacts on top of the battery clean Don t attempt to disassemb...

Page 312: ...your LiIon batteries contact your nearest Sprint authorized service center Special Note Be sure to dispose of your battery properly In some areas the disposal of batteries in household or business tr...

Page 313: ...which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenn...

Page 314: ...It does not represent how much RF the phone emits All phone models are tested at their highest value in strict laboratory settings But when in operation the SAR of a phone can be substantially less t...

Page 315: ...s phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as FCCIDnumber O8FMADECA More information on the phone s SAR can be found from the following FCC Website https gu...

Page 316: ...ue to the movement of electrical charges in antennas As they are created these waves radiate away from the antenna All electromagnetic waves travel at the speed of light The major differences between...

Page 317: ...red RF waves and RF fields have both electrical and magnetic components It is often convenient to express the strength of the RF field in terms of each component For example the unit volts per meter V...

Page 318: ...the testes are particularly vulnerable to RF heating because there is relatively little blood flow in them to carry away excess heat The amount of RF radiation routinely encountered by the general pu...

Page 319: ...or international harmonization of RF safety standards The NCRP IEEE and ICNIRP all have identified a whole body Specific Absorption Rate SAR value of 4 watts per kilogram 4 W kg as a threshold level o...

Page 320: ...rs that must be considered in such environmental evaluations In 1996 the FCC revised its guidelines for RF exposure as a result of a multi year proceeding and as required by the Telecommunications Act...

Page 321: ...ng Web address www fcc gov oet fccid On this page you will see instructions for entering the FCC ID number Type the FCC ID number exactly as requested the Grantee Code is the first three characters th...

Page 322: ...bsorb more RF energy Wireless phones marketed in the U S are required to meet safety requirements regardless of whether they are used against the head or against the body Either configuration should r...

Page 323: ...ireless phones At any base station site the amount of RF energy produced depends on the number of radio channels transmitters per antenna and the power of each transmitter Typically 21 channels per an...

Page 324: ...n individual would essentially have to remain in the main transmitted radio signal at the height of the antenna and within a few feet from the antenna This is of course very unlikely to occur When cel...

Page 325: ...v DoestheFCCmaintainadatabasethatincludesinformationonthelocation andtechnicalparametersofallthetransmittingtowersitregulates Each of the FCC Bureaus maintains its own licensing database system for th...

Page 326: ...wtb Dowirelessphonesposeahealthhazard The available scientific evidence does not show that any health problems are associated with using wireless phones There is no proof however that wireless phones...

Page 327: ...ral level The following agencies belong to this working group National Institute for Occupational Safety and Health Environmental Protection Agency Federal Communications Commission Occupational Safet...

Page 328: ...the effects of radiofrequency energy RF exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories A few animal studies however h...

Page 329: ...s used WhatisFDAdoingtofindoutmoreaboutthepossiblehealtheffectsof wirelessphoneRF FDA is working with the U S National Toxicology Program and with groups of investigators around the world to ensure th...

Page 330: ...ntific data do not demonstrate that wireless phones are harmful But if you are concerned about the RF exposure from these products you can use measures like those described above to reduce your RF exp...

Page 331: ...that no interference occurs when a person uses a compatible phone and a compatible hearing aid at the same time This standard was approved by the IEEE in 2000 FDA continues to monitor the use of wirel...

Page 332: ...rmation is available from www fda gov cdrh The EPA has in the past considered developing federal guidelines for public exposure to RF radiation However EPA activities related to RF safety and health a...

Page 333: ...nergy is carried out in laboratories in the United States and around the world In the U S most research has been funded by the Department of Defense due to the extensive military use of RF equipment s...

Page 334: ...easurement and actual use environments are different and other variable factors This inherent variability is known as measurement uncertainty When FCC conducts post grant testing of a cell phone FCC t...

Page 335: ...sks from using a cell phone for many years If new information leads FDA to believe that a change to FCC s measurement policy may be appropriate FDA will contact FCC and both agencies will work togethe...

Page 336: ...Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to successfully use a phone that has been...

Page 337: ...immunity to this type of interference Your hearing aid device manufacturer or hearing health professional may help you find results for your hearing device The more immune your hearing aid is the less...

Page 338: ...and serial number are located on a nameplate inside the battery compartment Record the serial number in the space provided below This will be helpful if you need to contact us about your phone in the...

Page 339: ...ated under one or more of the following patents 4 901 307 5 109 390 5 267 262 5 416 797 5 506 865 5 544 196 5 657 420 5 101 501 5 267 261 5 414 796 5 504 773 5 535 239 5 600 754 5 778 338 5 228 054 5...

Page 340: ...328 Section 5A Safety...

Page 341: ...Section 5B Terms and Conditions 329 Terms Conditions Section 5B Terms and Conditions In This Section Terms and Conditions of Services Specifications...

Page 342: ...pt to or in any way use any of the Services d pay for any Services or e open any materials or package that says you are accepting when you open it The Agreement includes the terms in this document tog...

Page 343: ...ay charge you an Early Termination Fee if you deactivate a Term Service Plan before the end of the term Using Services You agree to not use our Services in an unlawful fraudulent or abusive manner You...

Page 344: ...t Services directly from any other carrier You do not have any rights to any number e mail address or other identifier we may assign to your device or account you may not modify change or transfer any...

Page 345: ...y review the terms of your Services You will be assessed charges based on the terms of your Services including without limitation monthly recurring charges and charges based on actual usage e g charge...

Page 346: ...of specific sites sessions or services Taxes and Surcharges We invoice you for taxes fees and other charges levied by or remitted directly to federal state local or foreign governments including witho...

Page 347: ...ith prior notice An ASL should not be relied on to manage usage on your account We may suspend an account without prior notice when the account balance reaches the ASL even if the account is not past...

Page 348: ...ide including any pictures games and other content We may limit the amount of Premium Services you may purchase in a specific timeframe month week day or other time period Voice Command Calls to 911 o...

Page 349: ...NO REPRESENTATIONS OF WARRANTIES EXPRESS OR IMPLIED INCLUDING TO THE EXTENT ALLOWED BY LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES OR WIREL...

Page 350: ...HIS AGREEMEN INCLUDING WITHOUT LIMITATION THE SERVICES ANY PHONES EQUIPMENT OR ADVERTISING EVEN IF IT ARISES AFTER YOUR SERVICES HAVE TERMINATED AND INCLUDING CLAIMS YOU MAY BRING AGAINST SPRINT S EMP...

Page 351: ...he other party s costs and expenses incurred in seeking such stay or compelling arbitration including attorneys fees If any portion of this Mandatory Arbitration of Disputes section is determined to b...

Page 352: ...rint Nextel All rights reserved No reproduction in whole or in part without prior written approval Sprint the Going Forward logo the NEXTEL name and logo and other trademarks are trademarks of Sprint...

Page 353: ...echargeable Lithium Ion 4 hours full charge time up to 4 5 hours talk time up to 300 hours standby time Palm OS version Palm OS 5 4 Camera if included VGA resolution 640x480 0 3 megapixel Automatic li...

Page 354: ...r Internet Sprint PCS Business ConnectSM VersaMail email Calendar Tasks Messaging text pictures Calculator basic advanced Memos World Clock Palm Desktop software HotSync Manager System requirements Wi...

Page 355: ...irectoryAssistance 16 SprintPCSOperatorServices 17 SprintPCSVisionservices 183 SprintPCSWebpage 15 voicemail 171 Webpages 9 214 221 226 227 accessories 15 133 165 accountpasswords 14 AccountSetupscree...

Page 356: ...s 9 147 adjustingvolume 31 108 142 AdvancedMode calculator 114 115 116 Agendaview 88 95 alarm 33 34 141 145 Seealsoalerts alarmclock 112 AlarmPreferencescommand 112 AlarmPresetcheckbox 97 AlarmSoundpi...

Page 357: ...ingprivateentriesin 161 downloading 127 224 expansioncardsand 134 136 installing 127 129 281 285 navigationalcontrolandthird party 37 opening 47 136 phoneconversationsandrunning 64 powerconsumptionfor...

Page 358: ...155 disposing 300 inserting 5 32 notcharging 7 optimizingperformanceof 299 recharging 8 replacing 165 261 viewingstatusof 60 batterychargeindicators 60 batterydoorrelease 32 BatteryDoorReleasebutton...

Page 359: ...esto 181 changingfavorites 74 creatingfavorites 71 74 dialingwith 54 enablingdialogbox 40 highlighting 39 openingapplicationsfrom 47 151 reassigning 31 restoringfactorydefaultsfor 151 selecting 38 set...

Page 360: ...ngcards 16 callingCustomerService 14 15 calls Seephone Camcordericon 236 camera customizing 242 locationofbuilt in 32 powerconsumptionand 9 specificationsfor 341 takingpictureswith 142 181 234 trouble...

Page 361: ...ingalerts 170 clock 47 111 154 clockpreferences 153 collectcalls 16 colorpalette 242 colorpreferences 148 color codedcategorymarker 96 color codingevents 93 ColorsThemescreen 148 commandbuttons 39 com...

Page 362: ...inuousplayback 108 conversionfunctions 115 cookies 231 coprocessingunits SeeCPUs CopyAlbumtoCardcommand 241 CopyAlbumtoDevicecommand 241 CopytoCardcommand 240 CopytoDevicecommand 240 copying albums 24...

Page 363: ...x 96 data accessing 14 backingup 20 124 locking 156 losing 259 protecting 14 156 160 restoring 159 162 storing 8 285 synchronizing 8 20 24 124 125 transferring 20 120 124 databasefiles 127 Date TimePr...

Page 364: ...ox 230 DisableJavaScriptcheckbox 231 Disabletouchscreenpreference 157 disabling cookies 231 playback 109 prompts 69 screen 157 smartdevice 9 Discoverablepicklist 77 discussiongroups iv diskspace 285 d...

Page 365: ...149 EditCitiescommand 112 EditFavoritesButtoncommand 74 EditFavoritesPagescommand 71 74 EditQuickTextoption 212 editing Seechanging Effectspicklist 242 electromagneticdevices 304 323 electronicdevice...

Page 366: ...ion addingalertsfor 91 addingnotesto 94 changing 93 checkingstatusof 60 color coding 93 creating 89 91 92 deleting 94 displaying 96 purging 94 rescheduling 94 scheduling 89 viewingdurationof 95 events...

Page 367: ...eferencesscreen 154 formatting dateandtime 154 expansioncards 137 138 numbers 154 forums iv Forwardallcallspicklist 173 forwardingmessages 195 freeingmemory 101 130 231 285 frequentlyaskedquestions 15...

Page 368: ...Synccradle 165 HotSyncManager 288 HotSyncManagericon 125 HotSyncoperations 125 252 269 Seealsosynchronization HotSynctechnology 288 hyperlinks SeeWeblinks I icons 150 183 Ignorebutton 57 172 imageform...

Page 369: ...ernetconnections enabling 35 installingfrom 128 opening 180 settingupproxyserverfor 231 troubleshooting 267 viewingonlinealbumfrom 244 invalidcharacters 212 invalidwarranty 7 133 invoicinginformation...

Page 370: ...martdevice 156 160 logicfunctions 115 lookingupcontacts 117 160 Lookupbutton 118 LookupinContactssetting 209 210 losinginformation 138 159 162 259 LostPasswordbox 162 LotusNotes 182 205 lowlightingcon...

Page 371: ...sending 208 210 211 sorting 197 216 Messagespreferences 218 Messagingapplication accessingWebpagesfrom 214 addingcontactsfor 67 changingscreenfontsfor 147 creatingandsendingmessages with 208 210 disp...

Page 372: ...musicfiles 104 Mutebutton 63 N namepreferences 160 naming Bluetoothdevices 77 expansioncards 137 NationwideSprintPCSNetwork roamingand 66 viewingstatusof 35 nationwideSprintPCSnetwork 35 connectingto...

Page 373: ...multiplecontactsand 67 synchronizingwith 124 125 transferringinformationfrom 20 Outlook attendees 94 Outlook synchronizingwith 90 94 Outlook timezones 90 overduetasks 95 101 OwnerPreferencesscreen 16...

Page 374: ...eoplayback 236 PCs connectingto 22 displayingpictureson 246 interactionswith 20 removingapplicationsfrom 131 settingupemailaccountson 188 synchronizingwith 124 transferringmusicfrom 104 PCSBusinessCon...

Page 375: ...57 158 phonenumbers addingemergency 157 163 addinglinksfor 214 assigningimagesto 182 assigningQuickKeysto 71 72 creatingspeeddialbuttonfor 72 dialing 52 55 63 64 225 displayingforcontacts 73 displayin...

Page 376: ...onalizing 239 saving 235 239 selectingaswallpaper 241 sending 235 246 synchronizing 124 taking 9 32 142 181 234 uploading 210 PIMapplications 289 placingcallsonhold 172 PlaySoundpicklist 97 playingmus...

Page 377: ...adiation 305 radio 341 radiofrequencysignals 294 297 304 randomnumbergenerator 115 randomplayback 108 readjustingscreen 148 RealMusicStore 104 RealAudiofileformats 104 RealOnePlayer 104 RealPlayericon...

Page 378: ...294 297 304 RightShiftkey 43 ringer adjustingvolume 31 142 downloadingtonesfor 181 224 selectingtonesfor 72 140 silencing 58 142 145 ringerswitch 34 145 Ringersicon 181 Ringtonepicklist 72 143 ringto...

Page 379: ...80 sendingmessages 208 210 211 sendingpictures 235 246 serialnumbers 326 servicetermination 331 332 ServiceTonepicklist 141 servicingSprintPCSdevice 141 SetDatebox 153 SetTimebox 153 SetupDevicesview...

Page 380: ...ffmode 142 soundpreferences 145 181 SoundPreferencescommand 97 140 141 soundsettings Seesoundpreferences sounds 141 speakerphone adjustingvolume 142 batterylifeand 8 enabling 62 hangingup 63 locationo...

Page 381: ...60 migratingto 251 255 monitoringstatus 30 59 notturningon 8 readjustingscreenfor 148 removingapplicationsfrom 130 131 replacingbatteryfor 165 261 resetting 159 258 260 servicing 141 settingroamingpre...

Page 382: ...s 20 342 systemresets 258 SystemVolumepicklist 146 T takingpictures 9 32 142 181 234 talktime 8 TapandDragpicklist 231 tapping 264 TaskDetailsscreen 99 tasks adding 99 completing 99 102 customizing 10...

Page 383: ...4 time Seealsoclock displayingrecording 237 enteringfromkeyboard 89 selectingcurrent 153 settingforhomecity 111 viewing 113 timebars 95 timeformats 154 timeintervals calendar 92 Timepicklist 154 times...

Page 384: ...dateVisionProfilecommand 284 updates smartdevice 15 updating homecity 111 information 124 WorldClock 111 113 153 upgrades 22 251 255 263 upgradingfromanotherdevice 251 Uploadicon 244 uploadingpictures...

Page 385: ...ies 161 recentlydialednumbers 56 recordingtime 237 statusinformation 30 59 tasks 95 100 102 tips iii unreadmessages 60 95 videoclips 238 239 246 Webpages 222 224 226 virtualprivatenetworks 164 voiceca...

Page 386: ...ng 279 viewingWebpagesfrom 222 223 Webicon 182 WebLinkbuttons 73 Weblinks 39 214 Webpages accessing 9 214 221 226 227 adjustingfontsizefor 223 beaming 120 caching 231 copyingtextin 225 deletingsaved 2...

Page 387: ...62 installingapplicationsfrom 128 removingapplicationsand 131 systemrequirementsfor 20 transferringmusicfrom 105 wirelesscoverage 9 52 wirelessdevices 332 wirelesshandsets 302 wirelessservices 35 336...

Page 388: ...376 Index...

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