Palm TREOTM TreoTM 650, User Manual

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256 Section 4A: Help
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Mac: Your user folder name is the same as your username and is usually
found in this location:
(Mac hard drive) : Users : (Your Mac username) : Documents : Palm :
Users.
2.
Make a copy of your user folder and store it in a safe place.
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Windows: Copy the folder, and then paste it to your Windows desktop.
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Mac: Select the folder, press and hold the Option key, and then drag it to
your Mac desktop.
3.
Confirm that your copy includes the backup subfolder and that all the files
in the original backup subfolder are also in the copy of the backup subfolder.
4.
Delete all files from the original backup subfolder.
5.
Perform a hard reset on your Treo 650. See “Resetting Your Treo 650” on
page 258 for instructions.
6.
Sync your Treo 650 with your new desktop software; and be sure to select
your existing username.
7.
Reinstall third-party applications from the copy of your backup subfolder.
(See “Installing Applications” on page 127 for instructions.) We recommend
that you install one application at a time to help you identify the
application that caused the problem. We also recommend that you DO NOT
install any applications that fall into any of the following categories:
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Modify phone functions, such as ring tones, dialing, or caller ID
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Replace organizer applications, such as Contacts or Calender
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Set data connection features, such as activating or ending data
connections