T R O U B L E S H O O T I N G
R E S E T T I N G Y O U R S M A R T P H O N E
265
14
CH
AP
T
E
R
2
Remove and reinsert the battery, and
then replace the battery cover.
3
Press and hold
Power
until the
Palm
®
logo appears.
Performing a hard reset
A hard reset erases all personal
information, such as appointments,
contacts, and tasks, as well as programs
you have added, such as third-party
software on your smartphone. Never do a
hard reset without first trying a soft reset.
You can restore previously synchronized
information the next time you sync.
IMPORTANT
Synchronize to restore your
Microsoft Office Outlook
®
data, such as
Outlook email, Calendar, Contacts, and
Tasks. You can also use a backup and
restore solution. Make sure it’s an
application that’s approved by Palm.
A hard reset can tell you whether a
problem stems from your smartphone or
from an application installed on it. If you do
DID
YOU
KNOW
?
If the phone or the Bluetooth
®
wireless technology feature was on before a
reset, it automatically turns on after the reset.
TIP
Some third-party applications do not
create a backup on your computer when you
synchronize. If you do a hard reset, you may
lose info in these applications and you need to
reinstall the application on your smartphone
after the hard reset. Please contact the
application vendor to find out if your info is
backed up during synchronization.
DID
YOU
KNOW
?
When you synchronize after a
hard reset, the source folder in My
Documents changes from Treo My
Documents to WM_
your name
.
DID
YOU
KNOW
?
We recommend performing a
hard reset before selling, repairing, or
recycling your smartphone so that your
information is deleted. Remember to also
remove your SIM card and any expansion card
inserted into your smartphone.
Summary of Contents for Treo 500
Page 1: ...User Guide ...
Page 7: ...C O N T E N T S vii Specifications 303 Index 305 ...
Page 8: ...C O N T E N T S viii ...
Page 14: ...W E L C O M E W H E R E T O L E A R N M O R E 14 1 C H A P T E R ...
Page 78: ...Y O U R P H O N E W H A T A R E A L L T H O S E I C O N S 78 4 C H A P T E R ...
Page 184: ...In this chapter Contacts 185 Calendar 188 Tasks 194 Voice Notes 196 ...
Page 288: ...T R O U B L E S H O O T I N G V O I C E Q U A L I T Y 288 14 C H A P T E R ...
Page 294: ...T E R M S 294 ...
Page 302: ...I M P O R T A N T S A F E T Y A N D L E G A L I N F O R M A T I O N 302 ...
Page 335: ......
Page 336: ...PN 406 11311 00 ...