Palm Treo 500, User Manual

Page: 269 / 336

T R O U B L E S H O O T I N G
N E T W O R K C O N N E C T I O N
269
14
CH
AP
T
E
R
Network connection
Signal strength is weak
1 If you’re standing, move about 3 meters
in any direction.
2 If you’re in a building, move near a
window. Open any metal blinds.
3 If you’re in a building, move outdoors or
to a more open area.
4 If you’re outdoors, move away from
large buildings, trees, or electrical wires.
5 If you’re in a vehicle, move your
smartphone so that it’s level
with a window.
My smartphone won’t connect to the
mobile network
1 Try the preceding suggestions for weak
signals.
2 Turn off your phone and turn it on again
(see Turning your Palm
®
Treo
™
500
smartphone on/off).
3 Perform a soft reset (see Performing a
soft reset).
My phone seems to turn off by itself
If a system error and reset occur, the
phone automatically turns on if it was on
before the reset. However, if your
smartphone can’t determine whether your
phone was on before the reset, it does not
automatically turn on the phone (see
Turning your phone on).
I can’t tell if data services are available
The following icons appear in the title bar
to indicate whether data services are
available:
TIP
If you are using a third-party application,
make sure that the application supports
320 x 240 screen resolution.
TIP
Become familiar with low coverage areas
where you live, commute, work, and play so
you know when to expect signal-strength
issues.
Your phone is connected to a 3G
UMTS network, but you are not
actively transmitting data. You can
still make or receive calls.