T R O U B L E S H O O T I N G
R E S E T T I N G Y O U R S M A R T P H O N E
266
14
CH
AP
T
E
R
not experience the problem after you
perform a hard reset, the problem may be
related to software you installed. See
Third-party applications for suggestions on
diagnosing third-party software issues.
1
Synchronize your smartphone with your
computer so that your smartphone
applications and info can be restored by
synchronizing again after you perform
the hard rest.
2
Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
3
Remove and reinsert the battery, and
then replace the battery cover.
4
While pressing and holding
End
,
press and hold
Power
until
the
screen wakes up.
5
When prompted, press
Up
to erase
all data.
6
(Optional) Synchronize to restore your
previously synchronized info. If you use
a backup utility, you may also need to
restore a backup to recover additional
info and settings.
Replacing the battery
Your smartphone comes with a replaceable
battery. Be sure to use a replacement
battery from Palm that is compatible with
Treo 500 models. Do not use a battery
from any earlier model of smartphone.
CAUTION
There is a risk of explosion if the
battery is replaced by an incorrect type.
Dispose of used batteries according to the
instructions.
TIP
You can also perform a hard reset using
the Default Settings application on your
smartphone. Press
Home
and then press
Start
(left softkey). Press
More
(left softkey),
select
Accessories
, and then select
Default
Settings
. Enter
1234
(you do not need to
press
Option
) and press
OK
(left softkey).
TIP
Be sure to dispose of your old battery in an
environmentally responsible and legal way. In
some areas, disposal in household or
business trash is prohibited. Visit palm.com/
environment for more information.
DID
YOU
KNOW
?
Your smartphone stores all
your info even when you remove the battery.
Summary of Contents for Treo 500
Page 1: ...User Guide ...
Page 7: ...C O N T E N T S vii Specifications 303 Index 305 ...
Page 8: ...C O N T E N T S viii ...
Page 14: ...W E L C O M E W H E R E T O L E A R N M O R E 14 1 C H A P T E R ...
Page 78: ...Y O U R P H O N E W H A T A R E A L L T H O S E I C O N S 78 4 C H A P T E R ...
Page 184: ...In this chapter Contacts 185 Calendar 188 Tasks 194 Voice Notes 196 ...
Page 288: ...T R O U B L E S H O O T I N G V O I C E Q U A L I T Y 288 14 C H A P T E R ...
Page 294: ...T E R M S 294 ...
Page 302: ...I M P O R T A N T S A F E T Y A N D L E G A L I N F O R M A T I O N 302 ...
Page 335: ......
Page 336: ...PN 406 11311 00 ...