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Palm Treo 500, User Manual

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15

CH A P T E R

2

Setting up

You’re about to discover the many things about your
smartphone that will help you better manage your life and have
fun, too.

As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, follow these few easy steps to set up
your smartphone and get it running.

Benefits

•

Know where your smartphone
controls are located

•

Start using your smartphone right
away

Benefits

•

Know where your smartphone
controls are located

•

Start using your smartphone right
away

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Summary of Contents for Treo 500

Page 1: ...User Guide ...

Page 2: ...edia to protect against data loss Palm Take Back and Recycling Program This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste Palm products should be sent to a facility that properly recycles electrical and electronic equipment For information on environmental programs visit palm com environment As part of Palm s corporate commitment to be a ...

Page 3: ...r first call 24 Setting up synchronization 26 Chapter 3 Moving around on your Palm Treo 500 smartphone 27 Navigating around the screen 29 Using the keyboard 35 Opening and closing applications 38 Using your Home screen 40 Chapter 4 Your phone 43 Turning your Palm Treo 500 smartphone on off 45 Making calls from the Home screen 47 Other ways of making calls 51 Receiving calls 52 Using voicemail 52 W...

Page 4: ...less synchronization 91 Other ways to synchronize 96 Setting synchronization options 98 Chapter 6 Your email 101 Setting up email 103 Sending and receiving messages 111 Working with email messages 115 Working with meeting invitations 125 Sending email messages from within another application 126 Chapter 7 Your text and multimedia messages 127 Sending and receiving messages 129 Customizing your mes...

Page 5: ...nal information organizer 183 Contacts 185 Calendar 188 Tasks 194 Voice Notes 196 Chapter 11 Your Microsoft Office and other document tools 199 Synchronizing your Microsoft Office files 201 Word Mobile 203 PowerPoint Mobile 206 Excel Mobile 209 PDF Viewer 216 Chapter 12 Your application and info management tools 219 Finding information 221 Installing applications 222 Removing applications 225 Shar...

Page 6: ...ferring info from another device 263 Reinstalling the desktop software 263 Resetting your smartphone 264 Performance 267 Screen 268 Network connection 269 Synchronization Overview 272 Synchronization Desktop sync software 273 Synchronization Exchange ActiveSync wireless synchronization 278 Email 279 Web 282 Bluetooth wireless technology 283 Camera 283 Third party applications 284 Making room on yo...

Page 7: ...C O N T E N T S vii Specifications 303 Index 305 ...

Page 8: ...C O N T E N T S viii ...

Page 9: ...e of your Palm Treo 500 smartphone Benefits Make and receive phone calls Manage your contacts calendar and task list Receive and send corporate and personal email messages Browse the web Use a Bluetooth headset sold separately for hands free operation ...

Page 10: ...In this chapter Your new smartphone 11 What s in the box 11 What do I need to get started 12 Where to learn more 12 ...

Page 11: ...eive text messages you need a service contract with your wireless service provider If you also want to browse the web and send and receive email you need not only a service contract but also a data service plan from your wireless service provider You may also need a specific data service plan to send and receive multimedia messages Data speeds vary based on network availability and capacity What s...

Page 12: ...need all the items that came in the smartphone box see What s in the box as well as the following An activated wireless account using a SIM card from your wireless service provider A location with wireless coverage for your smartphone An electrical outlet The computer with which you want to synchronize your personal information Where to learn more Websites Support from Palm and online forums go pa...

Page 13: ...W E L C O M E W H E R E T O L E A R N M O R E 13 1 C H A P T E R Corporate network support your IT administrator If you are having problems synchronizing information on a corporate network ...

Page 14: ...W E L C O M E W H E R E T O L E A R N M O R E 14 1 C H A P T E R ...

Page 15: ...h your smartphone you ll want to personalize the settings and add applications to make it uniquely yours But first follow these few easy steps to set up your smartphone and get it running Benefits Know where your smartphone controls are located Start using your smartphone right away Benefits Know where your smartphone controls are located Start using your smartphone right away ...

Page 16: ...In this chapter Palm Treo 500 smartphone overview 17 Inserting the SIM card and battery 19 Charging the battery 21 Making your first call 24 Setting up synchronization 26 ...

Page 17: ...eo 500 smartphone overview Front view Indicator light visible when smartphone is charging Earpiece Lanyard connector 5 way navigator with Center button End MiniUSB connector for synchronization and charging 2 5mm headset jack Home Phone Send Side button Back Volume Left softkey Right softkey Microphone ...

Page 18: ...holding the Side button opens Internet Explorer Mobile see Browsing the web TIP To connect a lanyard sold separately remove the battery door connect the lanyard and then replace the battery door Battery door Camera lens Speaker MicroSD expansion card tray located inside battery compartment beneath battery SIM card slot located inside battery compartment beneath battery Smartphone contacts located ...

Page 19: ...use your smartphone s phone email or web features you need to insert a SIM card If a SIM card is not included in your smartphone box your wireless service provider will provide you with one 1 Holding your smartphone screen side down use two or more fingers to press firmly against the battery door while pulling downward to release it and then slide the door off the back of your smartphone TIP Your ...

Page 20: ...s on the battery with the contacts inside the battery compartment insert the battery into the compartment at a 45 degree angle and press it into place Make sure the gold battery contacts are aligned exactly with the gold smartphone contacts 5 Slide the battery door back into place 6 Press and hold Power until the Palm logo appears 7 If your SIM card is not already activated follow the activation s...

Page 21: ...l charge See Maximizing battery life for tips on making your battery s power last longer BEFORE YOU BEGIN Make sure the battery has been inserted into your smartphone before you charge If you connect your smartphone to a power source without the battery inserted nothing happens 1 If you have international adapters in your smartphone package prepare the AC charger by inserting the adapter that fits...

Page 22: ... guidelines Charge your smartphone whenever you re at your desk or charge it overnight each day The battery in your smartphone has a much longer useful life if you charge it frequently instead of waiting until it s fully drained DID YOU KNOW If the battery is low the indicator light flashes red This icon indicates that the battery is being charged This icon indicates that the battery is fully char...

Page 23: ...ly with your corporate Exchange server using Microsoft Exchange ActiveSync set the synchronization interval to a maximum of every 15 minutes during peak times and every hour or turned off completely during nonpeak times see Setting the synchronization schedule Turn off the Bluetooth feature when you do not need to make a Bluetooth connection see Entering basic Bluetooth settings As with any mobile...

Page 24: ...t and other sources of heat Temperatures over 50 degrees Celsius can permanently reduce the capacity and life span of any lithium ion battery Charge your battery at a comfortable room temperature Charging your battery in cold temperatures results in lower usable charge capacity Making your first call 1 Press Home to display your Home screen 2 Use the number keys on the keyboard to enter the phone ...

Page 25: ...call is in progress press the Volume button on the side of your smartphone to adjust the call volume What s my number BEFORE YOU BEGIN Make sure your phone is on see Turning your phone on 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select Phone and then select Call Options 4 Press Done left softkey Volume Look here for your phone number ...

Page 26: ...entered or updated in one place your smartphone your computer or your corporate server is automatically updated in the other see Synchronizing information TIP If your phone number doesn t appear on the Call Options screen your network has not yet sent the number to the SIM card this does not affect SIM card functionality Turn your phone off wait a few hours and then turn on your phone and repeat t...

Page 27: ... Treo 500 smartphone is similar Most applications that work on your smartphone use the same set of controls So once you learn how to use these controls you ll be driving all over town and you won t even need a map Benefits Quickly move around and complete tasks in applications using one thumb on the 5 way navigator Access extra features with menus Find and open applications quickly ...

Page 28: ...In this chapter Navigating around the screen 29 Using the keyboard 35 Opening and closing applications 38 Using your Home screen 40 ...

Page 29: ...ay navigator As you become familiar with your smartphone you ll find your own favorite way to scroll highlight and select items Using the 5 way press Right Left Up or Down to move around the screen Press Center to highlight and select items TIP The arrow icons that indicate directions on the 5 way are different from the onscreen arrows that indicate that a list is available see Selecting options i...

Page 30: ...or Down to move between lines When inside a list press and hold Up or Down to rapidly scroll through the list Closing screens To accept the information you entered on a screen and to return to the previous screen or to return to the previous screen without making any changes press Back Highlighting and selecting items On most screens one item an icon a list entry or a check box is highlighted by d...

Page 31: ... text entry field a check box an option or a web link Light text on a dark background This highlights items such as a phone number an email address or an item in a menu or a list After highlighting an item with the 5 way select or activate the item by pressing Center TIP The best way to learn to use the 5 way is to experiment Press the 5 way buttons and as you do follow the movement of the border ...

Page 32: ...most cases the right softkey opens the menu and the left softkey activates a specific command such as New or Done Remember that softkey functions vary from screen to screen so be sure to check the onscreen label before pressing the softkeys Selecting menu items In many applications a menu provides access to additional features The menu is hidden until you press Menu right softkey To get the most o...

Page 33: ... Down to highlight a menu item To return to the original menu without making a selection press Left 5 Press Center to select the menu item or press Left or Menu right softkey to close the menu and cancel your selection Selecting options in a list If a rectangle appears around a field and the field contains both a right and a left pointing arrow a list is available On most screens the rectangle doe...

Page 34: ... of the following Use the 5 way to highlight the field and then press Center to display the items in the list Press Up or Down to highlight the item you want and then press Center to make your selection TIP Fields that display a right arrow only do not contain list items These are either text entry fields see Using text entry fields or selection fields for example the Attendees field in Calendar o...

Page 35: ...ld highlighted press Right or Left to scroll through the options until the one you want appears This works with all list fields except the Subject field in Calendar and Tasks In that field you can press Center to display list items Using the keyboard Left softkey Right softkey Phone Send Home End Back Backspace Option Shift Space Return Alt ...

Page 36: ...xternal power source The backlight also turns off when an application s power saving features turn it off Using text entry fields In applications such as Contacts Calendar and Tasks text entry fields are designated by a rectangle around the field On most screens the rectangle does not appear until you navigate to the field using the 5 way To enter text in a field highlight the field and use the ke...

Page 37: ... and symbols appear above the letters on the keys To enter these characters do one of the following Press Option and then press the key of the desired character You don t need to hold Option while pressing the key Press Option twice to turn on Option Lock and then press the desired keys to enter a series of characters When Option Lock is on this symbol appears at the bottom of the screen To turn o...

Page 38: ...rds You can t see your password as you enter it so be careful Be sure Caps Lock and Option Lock are not on unless you need them For info on how to enter characters see Entering lowercase and uppercase letters and Entering numbers punctuation and symbols Opening and closing applications You can use the Start menu to access all the applications on your smartphone Shortcuts are also available that le...

Page 39: ...Back to exit the folder and return to the list of apps 3 Press Center to open the highlighted app Using shortcuts To open Contacts Press Home and then press Contacts right softkey To open Internet Explorer Mobile Press and hold the Side button To open a recently used application Press Home press Right or Left to highlight the app icon at the top of the screen and then press Center TIP In the list ...

Page 40: ... press Start left softkey 2 Press More left softkey and select Accessories 3 Select Task Manager 4 Do one of the following Close a single application Highlight the application you want and press Close left softkey Close all open applications Press Menu right softkey and select Close All Using your Home screen From your Home screen you can quickly see your call and connection status and access all ...

Page 41: ...s this key to access the Start menu and open applications see Using the Start menu Contacts right softkey Press this key to open the Contacts application TIP You can also open the Home screen by pressing End unless you are on a call If you are on a call pressing End terminates the call Call and connection status icons TIP You can select a picture for your Home screen background and select which it...

Page 42: ...M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E U S I N G Y O U R H O M E S C R E E N 42 3 C H A P T E R ...

Page 43: ...atively manage multiple calls such as swapping between calls and creating conference calls You can also access voicemail or talk using a wired or wireless headset Benefits Stay in touch you choose how Work in other applications when on a call Hold a conference call with up to five other callers ...

Page 44: ...m the Home screen 47 Other ways of making calls 51 Receiving calls 52 Using voicemail 52 What can I do during a call 53 Working with called numbers 59 Creating speed dials 61 Using a phone headset 63 Customizing phone settings 66 Using the SIM toolkit 74 What are all those icons 75 ...

Page 45: ...off Press and hold Power until the screen turns off When your smartphone is off you cannot make or receive phone calls or use any of the Microsoft Office apps or the organizer features on your smartphone Any incoming calls go to voicemail Turning your phone on When you turn on your phone it connects to your wireless service provider so that you can make and receive phone calls and use other wirele...

Page 46: ... icon contains bars If you re outside a coverage area the indicator light flashes red and no bars appear in the signal strength icon In this situation consider turning off the phone to save battery power Turning your phone off 1 Press Power and select Wireless Manager 2 Select Phone 3 Press Done left softkey When your phone is off the phone off icon appears at the top of the screen and Phone off a...

Page 47: ... Turning your phone on 1 Press Home 2 Use the number keys on the keyboard to enter the phone number You can also enter and without first pressing Option TIP When you travel by plane you need to turn off all radios on your smartphone which include the phone and the Bluetooth wireless technology feature This is sometimes referred to as flight mode To turn off all radios press Power select Wireless M...

Page 48: ...see Synchronizing information Make sure your phone is on and that you re inside a coverage area see Turning your phone on TIP You can enter a plus symbol by pressing and holding 0 zero or by pressing and holding Option while pressing w If you use the Option w method you must press Option before entering the remaining numbers you want to dial Regardless of the method you use you can enter only one ...

Page 49: ...spelled name press Backspace 3 Each matching contact is displayed with a code for the type of number you last entered for that contact w for work m for mobile and so on DID YOU KNOW The search function offers several features that make it easy to find the contact you want even if you re not sure of the exact name 1 Search results include name variations such as David for Dave 2 The search function...

Page 50: ...d hold the key or keys that you assigned as a speed dial to the contact number you want to call If you have assigned a two digit speed dial to this number press the first key and then press and hold the second key Redialing a recently called number To dial the last number you called Press Home and then press Phone Send twice To select from your most recently dialed numbers Press Home press Phone S...

Page 51: ...hen press Contacts right softkey 2 Press Menu right softkey and select View By Company 3 Press Phone Send to go to your Home screen 4 Using the keyboard begin entering the first few letters of the company name 5 Select the number you want to dial 6 Press Phone Send to dial Dialing from a message Your smartphone recognizes most phone numbers that appear in text email or multimedia messages 1 Use th...

Page 52: ...nore a call and send it to voicemail select Ignore right softkey or press End Using voicemail Setting up voicemail 1 Press Home 2 Press and hold 1 on the keyboard to dial your wireless service provider s voicemail system 3 Follow the voice prompts to set up your voicemail TIP If the message includes the name of a contact whose contact entry contains a phone number you can also highlight the contac...

Page 53: ...w the voice prompts to listen to your messages What can I do during a call Your smartphone offers many advanced telephone features including call waiting six way conferencing and call forwarding These features depend on your service plan Contact your wireless service provider for more information When you make or receive a call the call info appears on the Connected screen During a call you can do...

Page 54: ...ton Switching applications during an active call You can use many other applications on your smartphone including the organizer and text message features while holding a phone conversation You cannot however make some data connections during an active call while connected to a GPRS network If you re connected to a GPRS network you cannot browse the web or DID YOU KNOW The Connected screen shown ab...

Page 55: ...Contacts if it s not already in your list If an incoming call uses caller ID blocking you cannot save the number 1 After you hang up the call press Save left softkey 2 Do one of the following Create a new contact Select New Contact Add this number to an existing contact Select the contact name Decline adding the number Press Cancel right softkey If you don t add a number right away follow these st...

Page 56: ...d call the call waiting notification appears if you have chosen to be notified see Setting call waiting notification You can do either of the following Send the new call to voicemail Press Ignore right softkey Place the current call on hold and answer the new call Press Answer left softkey or Phone Send After you answer the call Press Swap left softkey to move between callers by placing the curren...

Page 57: ...e provider for more information 1 Answer a second call see Answering a second call call waiting or put the first call on hold and make a second call see Making a second call 2 Press Menu right softkey and select Conference This joins the two calls with you in a conference 3 Optional Do one or more of the following Make or answer more calls and join them into the conference call The number of calls...

Page 58: ...h your wireless service provider about availability and pricing of forwarded calls additional charges may apply When all calls are forwarded the call forwarding icon appears in the title bar BEFORE YOU BEGIN Make sure your phone is on and that you re inside a coverage area see Turning your phone on 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Selec...

Page 59: ... Press Menu right softkey and select Send Text Message Enter the message text and press Send left softkey View more details about the number Press Menu right softkey and select Open Call The first entry shows the length of your last call with this number Use the other entries to call the number or send a text message TIP To turn off call forwarding press Menu right softkey and select Disable All D...

Page 60: ... Call History list contains the numbers for all incoming and outgoing calls 1 Press Home and then press Start left softkey 2 Press More left softkey twice and select Call History 3 Highlight a number and do one or more of the following Save the phone number to a contact Press Save left softkey and refer to Saving phone numbers Open the contact associated with the phone number Press Menu right soft...

Page 61: ...tkey and select Delete List Press Yes left softkey to confirm the deletion Creating speed dials You can assign a speed dial to any contact phone number You can create up to 99 speed dials BEFORE YOU BEGIN Before you can assign a speed dial to a contact phone number you must create some contacts see Adding a contact or import them by synchronizing see Synchronizing information 1 Press Home and then...

Page 62: ... this phone number DID YOU KNOW If you select a number that is already assigned as a speed dial to a different phone number you receive an alert asking if you want to replace the existing assignment with the new one DID YOU KNOW The number 0 is reserved for entering the symbol in a phone number and the number 1 is reserved for dialing your voicemail system You cannot assign either of these numbers...

Page 63: ...y headset IMPORTANT If driving while using a smartphone is permitted where you are and you need to make a call we recommend using a phone headset or a hands free car kit sold separately If you must use the wired headset while driving place a speaker in only one ear Leave the other ear free to hear outside noises Make such a call only if it is legal to do so and you can do so safely Using a wired h...

Page 64: ...ooth hands free device Your smartphone is also compatible with many headsets and car kits sold separately enabled with Bluetooth wireless technology version 2 0 or earlier For a list of compatible hands free devices with Bluetooth wireless technology go to go palm com treo500 After you set up a connection with a Bluetooth headset or hands free car kit you can communicate with that device whenever ...

Page 65: ... passkey If your hands free device has a predefined passkey you can find it in the documentation for that device Other devices provide a screen where you enter a passkey that you make up In either case you must use the same passkey on both your smartphone and your hands free device We recommend that you use a passkey of 16 digits where possible to improve the security of your smartphone The longer...

Page 66: ...dset to a Bluetooth headset or car kit that is within range and with which you ve previously set up a partnership Bluetooth headset or car kit required sold separately unplug the wired headset and press the button on the Bluetooth headset or car kit Customizing phone settings Selecting ringtones and alert sounds You can set tones for incoming phone calls notifications and voicemail messages You ca...

Page 67: ...ne or both of the following lists and then press Right or Left to make your selection Ring tone Sets the ring sound for incoming calls New voice message Sets the sound when you receive a new voicemail message 5 Optional To preview the selected sound press Menu right softkey and select Play 6 Press Done left softkey Adjusting call and ringer volume TIP Select Vibrate to have your smartphone vibrate...

Page 68: ... automatically answer calls when you are using a hands free device NOTE Automatic answering is not available when the sound profile is set to Silent see Selecting a sound profile 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select Phone and then select Auto Answer 4 Select an option for how quickly calls are automatically answered when using a hand...

Page 69: ...ome All outgoing international calls are blocked except to the country where the phone is based Int l calls All outgoing international calls are blocked All calls All outgoing calls are blocked 6 Press Done left softkey 7 Enter a call barring password and press Done left softkey Setting call waiting notification You can choose to be notified when you receive a call while you are on a call If you s...

Page 70: ...er ID 4 Select the appropriate option to provide your caller ID to Everyone No one or Only my contacts 5 Press Done left softkey Enabling fixed dialing Fixed dialing allows you to restrict your outgoing calls and messages to selected phone numbers included in your fixed dialing list After the service is activated you can call and send messages only to the phone numbers from the list The list is pr...

Page 71: ...to delete numbers from or edit numbers in the list The options to add or delete numbers appear only when fixed dialing has been enabled 8 Press Done left softkey Manually selecting your wireless band IMPORTANT The wireless band setting is preset for optimum performance Do not change this setting unless instructed to do so by a representative from your wireless service provider TIP You can add or e...

Page 72: ...nly to GSM networks 6 Press Done left softkey 7 If prompted turn off your smartphone see Turning your smartphone off Manually selecting your network settings IMPORTANT The network settings are preset for optimum performance Do not change these settings unless instructed to do so by a representative from your wireless service provider The network settings options vary according to your wireless ser...

Page 73: ...e preferred list 8 Select the Network selection list and then select an option Automatic The network connection is automatically made Manual Network connections are manually made If you are manually selecting a network select a network from the list of available networks 9 Press Done left softkey Setting other call options You can change your voicemail number enter a country or dialing code and mo...

Page 74: ...your wireless service provider s text message service center is entered by default Enter a new number only if your wireless service provider changes its text message service center number Country code Enter a country code that you want to be dialed automatically when you enter a phone number All numbers you dial are preceded by this code Dialing code Enter any other dialing code such as a 1 that y...

Page 75: ...your wireless service provider for the SIM toolkit application name 1 Press Home and then press Start left softkey 2 Press More left softkey and select Accessories 3 Select Task Manager 4 Select the SIM toolkit application What are all those icons You can monitor the status of several items using icons at the top of your Home screen You missed an incoming call You have a voicemail message You have...

Page 76: ... in a roaming coverage area Additional fees may apply for calls or data transmission Your phone is connected to a 3G UMTS network but you are not actively transmitting data You can still make or receive calls Your phone is on and a 3G UMTS data connection is active You can make and receive calls and transmit data simultaneously You are in a roaming coverage area and your phone is connected to a 3G...

Page 77: ...Your smartphone s battery is fully charged Wireless service provider name Your phone is on When you turn off your phone Phone off appears instead A synchronization error occurred The vibrate profile is enabled The Bluetooth wireless technology feature is turned on A call is in progress and your smartphone is connected to a Bluetooth headset or car kit Music files are playing from your smartphone t...

Page 78: ...Y O U R P H O N E W H A T A R E A L L T H O S E I C O N S 78 4 C H A P T E R ...

Page 79: ...s of synchronization can happen on an automated schedule so you don t even have to think about it After you get into the habit of synchronizing regularly you ll know what a powerful tool synchronization is for transferring updating and backing up large amounts of information on your smartphone Benefits Quickly update information on your computer your corporate server and your smartphone Protect yo...

Page 80: ... 81 How do I synchronize 81 What can I synchronize 82 Setting up your computer for synchronization 85 Synchronizing using the sync cable 90 Setting up wireless synchronization 91 Other ways to synchronize 96 Setting synchronization options 98 ...

Page 81: ...ynchronization How do I synchronize There are a number of ways to make synchronization occur You can install desktop sync software on your computer to synchronize in one of several ways or you may be able to synchronize wirelessly with an Exchange server You can also maximize your sync options and sync with both desktop sync software and an Exchange server Synchronizing with desktop sync software ...

Page 82: ...ting system Synchronizing wirelessly with the server You can set up your smartphone to synchronize email and other information wirelessly with Microsoft Exchange Server 2003 or with Exchange Server 2007 using Microsoft Exchange ActiveSync see Setting up wireless synchronization If you choose this method synchronization takes place automatically after setup You do not need to install the software f...

Page 83: ...nize Word Excel PowerPoint and PDF files as well as pictures music videos and other types of files see Changing which applications sync The following table lists the types of info you can synchronize and the methods to use TIP If you don t already have Outlook 2003 or later installed on your computer you can install a trial version of Outlook 2007 from the Windows Mobile Getting Started CD Insert ...

Page 84: ...nc software and Windows Media Player Other ways to synchronize Changing which applications sync Transferring media files to your smartphone Pictures Windows XP Desktop sync software Windows Vista Desktop sync software and Windows Media Player Other ways to synchronize Changing which applications sync Transferring media files to your smartphone Windows Vista Outlook Notes Desktop sync software Othe...

Page 85: ...2 or Windows Vista later versions may also be supported 32MB of available memory RAM 170MB of free hard disk space CD drive Available USB port USB sync cable included with your smartphone Adobe Flash Player required for running the installation program Installing ActiveSync desktop software Windows XP If you have a Windows XP computer the desktop sync software is called ActiveSync desktop software...

Page 86: ...r and your smartphone During installation you connect your smartphone to your computer and sync for the first time Be sure to watch what s happening on both your computer and your smartphone For more info see Connecting your smartphone to your computer and Synchronization Overview Installing Windows Mobile Device Center Windows Vista If you have a Windows Vista computer the desktop sync software i...

Page 87: ...uter 3 If prompted click RunStart exe 4 Click Continue 5 Select your language and click Next 6 Select Setup and Installation 7 Make sure the Windows Mobile Device Center box is checked and click Install 8 Follow the installation instructions that appear on both your computer and your smartphone During installation you connect your smartphone to your computer and sync for the first time Be sure to ...

Page 88: ... is connected to your computer opening My Computer or Windows Explorer Windows XP or Computer Windows Vista displays an icon representing your smartphone Double clicking this icon displays folders containing items you synchronized such as music files pictures and videos DID YOU KNOW You can also change which applications synchronize see Changing which applications sync and enter settings to synchr...

Page 89: ...SS device you can learn more about how to move content such as pictures music and files to your smartphone by going to go palm com treo500 TIP For best performance plug the sync cable directly into a USB port on your computer If your computer has USB ports on both the front and back we suggest using the back port If you use a USB hub make sure it s a powered hub TIP To charge your smartphone conne...

Page 90: ...onizing using the sync cable Every time you connect your smartphone to your computer the desktop sync software automatically turns on and checks whether changes you made on the computer or on the smartphone need to be synchronized Connect your smartphone to your computer see Connecting your smartphone to your computer USB sync cable ...

Page 91: ...osoft Exchange ActiveSync If you are using Exchange Server 2007 or Exchange Server 2003 that has been upgraded to Service Pack 2 you may be able to take advantage of the additional features of Microsoft Direct Push Microsoft Direct Push is a two way wireless delivery method that keeps your Outlook information always up to date and provides more efficient communication between the server and your s...

Page 92: ...d on your smartphone DID YOU KNOW Because your desktop copy of Outlook also syncs with the server whatever is synchronized to the server from your smartphone also shows up in Outlook on your computer and whatever you enter or change in Outlook on your computer syncs to the server and then shows up on your smartphone DID YOU KNOW You cannot synchronize email distribution lists wirelessly with the E...

Page 93: ...to access your corporate mail server and enter the Exchange server domain NOTE You can t see your password as you enter it so be careful Be sure Caps Lock and Option Lock are not on unless you need them For info on how to enter characters see Entering lowercase and uppercase letters and Entering numbers punctuation and symbols TIP If you installed ActiveSync desktop software on a Windows XP comput...

Page 94: ...g the synchronization schedule or allow synchronization to take place only when you initiate it manually see Initiating a wireless sync manually TIP The Exchange server settings are case sensitive Be sure to enter uppercase and lowercase letters properly TIP If you found out from your system administrator that it is not OK to store your password don t check the Save password box you must synchroni...

Page 95: ...is not upgraded to Service Pack 2 By default wireless sync does not take place automatically Set a synchronization schedule to have sync take place either anytime info is updated on your smartphone or the server or at certain intervals 1 Press Home and then press Start left softkey 2 Press More left softkey twice and select ActiveSync 3 Press Menu right softkey and select Schedule 4 Set any of the...

Page 96: ...es and Off peak times lists select Manual 2 To initiate a manual sync press Home and then press Start left softkey 3 Press More left softkey twice and select ActiveSync 4 Press Sync left softkey Other ways to synchronize Synchronizing over a Bluetooth connection You can synchronize your computer and smartphone using Bluetooth wireless technology BEFORE YOU BEGIN Make sure your computer is equipped...

Page 97: ...hnology for more information on partnerships 11 Select Sync 12 When synchronization has finished press Menu right softkey and select Disconnect Bluetooth Synchronizing with multiple computers You can set up your smartphone to synchronize with up to two computers as well as with Exchange Server 2003 or 2007 When synchronizing with multiple computers the items that you synchronize appear on all the ...

Page 98: ... any of the following Check the box next to any items you want to synchronize If you cannot check a box you might have to uncheck a box for the same information type elsewhere in the list Uncheck the box next to any items you want to stop synchronizing Highlight an item and then select Settings to customize the settings for that item Settings are not available for all items TIP To end the sync rel...

Page 99: ... softkey 2 Press More left softkey twice and select ActiveSync 3 Press Stop left softkey TIP For detailed information on synchronizing Word documents Excel spreadsheets and PowerPoint presentations see Synchronizing your Microsoft Office files For detailed information on synchronizing pictures videos and music files see Synchronizing your media files For information on changing email sync options ...

Page 100: ...S Y N C H R O N I Z I N G I N F O R M A T I O N S E T T I N G S Y N C H R O N I Z A T I O N O P T I O N S 100 5 C H A P T E R ...

Page 101: ...y and colleagues anywhere you can access your wireless service provider s data network You can send photos to your friends and family or create Microsoft Word or Excel files and send them to your colleagues You can also receive attachments to view at your convenience Benefits Receive photos sound files Word and Excel files and more Attach and send files of almost any type Save messages from your c...

Page 102: ...In this chapter Setting up email 103 Sending and receiving messages 111 Working with email messages 115 Working with meeting invitations 125 Sending email messages from within another application 126 ...

Page 103: ...You can use the Messaging application on your smartphone to access the many kinds of email you may use corporate ISP and web based like Gmail and Yahoo Mail Before you can send and receive email on your smartphone you need to decide which type of email account you want to access The setup process is different for each email account type so it is very important that you select the correct type Emai...

Page 104: ...nge server You can access email wirelessly if your company is using Microsoft Exchange ActiveSync See Setting up wireless synchronization You may need to check with your IT organization to ensure that Exchange ActiveSync is supported and to obtain the configuration settings Hotmail You can use Windows Live to access mail from your web based Hotmail account See Using Windows Live Free web based ema...

Page 105: ...our name and if you want change your account display name to something meaningful For example if this is your work email account you can change the display name to Work or your company s name 8 Press Next right softkey 9 Enter your account username and password 10 If you want your password entered automatically check the Save password box If you want to enter your password each time you access thi...

Page 106: ...Setting up a POP IMAP account Other email providers You can set up an account to send and receive email messages using an email account that you have with an Internet service provider ISP an email account that you access using a VPN server connection such as a work account see Connecting to a VPN or any other IMAP or POP email account BEFORE YOU BEGIN Work with your email provider or system admini...

Page 107: ...Setting up a POP IMAP account Common email providers and continue with step 6 of that procedure 7 If prompted select either of the following as your email provider Internet e mail Select this option if you access email from any type of email account except a corporate account that uses an Exchange mail server Exchange server Select this option if you access email from a corporate email account usi...

Page 108: ...already customized the outgoing mail server settings press OK left softkey to close the alert and then press Next right softkey on the outgoing mail server settings screen Do not enter or change anything on the screen DID YOU KNOW Checking the Save password box makes it easier to check your email because you don t have to enter your password each time Leaving the box unchecked keeps your email mor...

Page 109: ...an alert and if your incoming mail requires SSL you set that option with the outgoing server settings See Entering outgoing server settings and check the Require SSL for Incoming e mail box on the Advanced Server Settings screen TIP To maximize battery life and minimize data charges set a less frequent interval for sending and receiving email TIP To delete an email account or to edit account setti...

Page 110: ...g outgoing mail settings select the correct settings for the following Outgoing SMTP mail server Enter the server name Outgoing server requires authentication Check the box if your outgoing mail server requires authentication Use the same name and password for sending e mail Check the box if the server requires you to use your account username and password when sending email 2 Select Advanced Serv...

Page 111: ...settings Select this option to change download settings see Changing email download settings Other email accounts for information 5 Press Finish right softkey If prompted select OK to download messages for this account now Sending and receiving messages Selecting which email account to use If you set up more than one email account on your smartphone see Setting up email you can select the account ...

Page 112: ... then select the recipient from the list If the recipient s name is in an online address book you can find the name and add it see Using an online address book for information 6 Select Subject and enter a title for the message 7 Press Down to go to the body of the message Enter your message or press Menu right softkey and select My Text Select the phrase you want and press Insert left softkey TIP ...

Page 113: ...er using Microsoft Exchange ActiveSync new email messages are sent to your smartphone when they appear on the server according to the schedule you set up see Setting the synchronization schedule or when you manually initiate a sync see Initiating a wireless sync manually TIP You can send an email message with a file attached from directly within other applications on your smartphone see Sending em...

Page 114: ...e a time interval Your smartphone automatically checks for and downloads new messages according to that interval If you chose Manually Follow these steps to send and receive messages 1 Press Home and then press Start left softkey 2 Select Messaging 3 Select the email account containing the messages you want to view 4 Press Menu right softkey and select Send Receive to synchronize your smartphone w...

Page 115: ...dd the information to an existing contact TIP Partially downloaded messages appear in the message list with a partial envelope icon to the left of the sender s name To view the full message either press Menu right softkey and select Download Message or open the message scroll to the bottom of the body text and then select Get the rest of this message The full message is downloaded the next time yo...

Page 116: ...ganization s online address book or Global Address List GAL To access a GAL make sure you are accessing either Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2 This feature is useful only if you know the exact name as it appears in the directory 1 In a new message select To 2 Press Menu right softkey and select Add Recipient 3 Select New Company Directory 4 Enter the contact...

Page 117: ...xt you want to add 4 Optional Select Edit sender s message to edit the original sender s message text that you include in your reply 5 Press Send left softkey TIP While you cannot wirelessly synchronize distribution lists from the Contacts application you can add a distribution list as a contact by adding it from the online address book The contact contains all the members of the distribution list...

Page 118: ...e reading Press Menu right softkey and select Delete To delete messages from the message list 1 Highlight the message you want to delete 2 Press Delete left softkey 3 Select Yes to confirm the deletion Using email shortcuts You can perform common email tasks by pressing and holding certain keys on the keyboard Highlight or open the message you want and then press and hold any of the following You ...

Page 119: ...t box to add this signature to new messages you create with this account 8 Optional Check the Include when replying and forwarding box to add this signature to messages you reply to or forward with this account 9 Select the Signature field and enter the signature text you want to use 10 Press Done left softkey twice Customizing your email settings When you customize settings for an email account t...

Page 120: ...g Z A or oldest to most recent After deleting or moving a message Specifies what you want to see after you delete or move an email message you are reading the message list the next message or the previous message 6 Select Sending and set either of the following options Press Done left softkey when you have finished Include copy of original message when replying to e mail Indicates whether the body...

Page 121: ...ging application opens to the last account you used Warn when deleting messages in the message list Specifies whether a confirmation message appears when you delete one or more messages from the message list 9 Press Done left softkey Changing email download settings Outlook email accounts You can customize the download options for an Outlook email account you synchronize with your computer or with...

Page 122: ...iving messages If you select HTML messages sent to you as HTML are received with their formatting intact If you select Plain Text all messages are received as plain text Download size limit Specifies the size of an incoming message that is automatically downloaded For any message that exceeds this size you must manually download the rest of the message Selecting a higher limit means more of your m...

Page 123: ...osoft Office Outlook account see Changing email download settings Outlook email accounts 1 Press Home and then press Start left softkey 2 Select Messaging 3 Select the account you want 4 Press Menu right softkey and select Tools Options 5 Select Account Settings 6 Press Next right softkey until the following screen is displayed 7 Select either of the following Automatic Send Receive Specifies the ...

Page 124: ...work When deleting messages Specifies whether messages should be deleted from the mail server when you delete them on your smartphone or whether messages you delete on your smartphone should remain on the server 9 Press Done left softkey 10 Press Next right softkey 11 Select either of the following Message format Select the format for sending and receiving messages If you select HTML messages sent...

Page 125: ... messages NOTE You can create meeting invitations on your smartphone see Sending a meeting request Here are the key features of meeting invitations Meeting invitations appear on your smartphone in the Messaging application not in the Calendar application From within the Messaging application you can accept decline or tentatively accept a meeting invitation If you accept an invitation the meeting s...

Page 126: ...s pictures videos and ringtones as attachments to email messages see Creating and sending an email message You can send certain files as attachments from within the application where the file is created or stored For example if you take a picture with the built in camera on your smartphone you can select an option to send the picture as an attachment to an email message You can also use this featu...

Page 127: ...e from your Palm Treo 500 smartphone to their mobile phone or email address If you need more than text to express yourself use multimedia messaging to give your message extra impact by adding a photo video or sound file Benefits Enjoy quick communication Use text messaging to chat with friends Be as simple or as creative as you want ...

Page 128: ...In this chapter Sending and receiving messages 129 Customizing your message settings 136 Using Windows Live 140 ...

Page 129: ... enter multimedia messaging network settings to use messaging services See Manually entering network connection settings for instructions Creating and sending a text message Each text message can have up to 160 characters You can send a message of more than 160 characters but the message will automatically be split into two or more messages If you send a text message to an email address the email ...

Page 130: ...rmation see Using an online address book If the recipient s name or mobile number are not in your Contacts list enter the full mobile number or email address 5 Press Down to go to the body of the message Enter your message or press Menu right softkey and select My Text Select the phrase you want and press Insert left softkey 6 Press Send left softkey TIP You can also send a text message to a conta...

Page 131: ...ey Creating and sending a multimedia message Multimedia messages consist of pictures videos text and sounds presented as one or more slides You can include any of the following items Ringtones MIDI Sound clips AMR QCELP Pictures JPEG GIF WBMP Videos 3GPP 3GPP2 MPEG4 Outgoing multimedia messages can be up to 300KB by default but your wireless service provider may have a different maximum message si...

Page 132: ...right softkey select Add Recipient and then select the recipient from the list Press Center to view a list of recently used addresses and select the recipient from the list If the recipient s name is in an online address book press Center enter the name press Menu right softkey and then select Company Directory Select the name and then select either the phone number or the email address For more i...

Page 133: ...his message 9 Optional To add a vCard contact file or vCalendar calendar event file to a message press Menu right softkey and select Insert vCard or Insert vCalendar To add another type of file press Menu right softkey and select Insert File 10 Press Send left softkey Setting multimedia message delivery options You can set options for individual multimedia messages you send DID YOU KNOW You can ad...

Page 134: ...ages When your phone is on and you are in a wireless coverage area an icon appears at the top of the Home screen when you receive a text or a multimedia message Follow these steps to open and view the message 1 Press Home and then press Start left softkey 2 Select Messaging and then select Text Messages or MMS 3 Select the message you want to view DID YOU KNOW You can set general preferences that ...

Page 135: ...ge Press Menu right softkey and select Reply Forward Add the sender s information to your Contacts list Select the sender s phone number or email address and press Yes left softkey when asked if you want to create a new contact for the sender Select New Contact to create a new contact entry for this name or address or select an existing contact to add the name or address to that entry Enter or edi...

Page 136: ...e 3 Press Delete left softkey 4 Select Yes to confirm the deletion Customizing your message settings Many of the settings that apply to email accounts also apply to text and multimedia messaging accounts For instructions on customizing these settings see Customizing your email settings You can customize additional settings for text and multimedia messages TIP Many of the keyboard shortcuts that ar...

Page 137: ... want to receive confirmation that text messages have been delivered Use Unicode when necessary Automatically converts a message to Unicode language if the receiving device requires it 6 Press Done left softkey Customizing multimedia message settings 1 Press Home and then press Start left softkey 2 Select Messaging and then select MMS 3 Press Menu right softkey and select MMS Settings 4 Select MMS...

Page 138: ...t will not be useful to recipients after an hour you can set the validity for one hour Select Maximum to allow messages to remain available for the maximum period of time permitted by your wireless service provider Deferred Delivery Indicates whether you want message delivery to be deferred for the period of time you specify Message Type Specifies the type of messages you are sending Message Size ...

Page 139: ... are downloaded automatically or whether you receive a prompt to download multimedia messages when you are roaming outside your home network Allowed Message Types Specifies which types of messages you allow to be downloaded to your smartphone Reject Anonymous Message Specifies that messages whose sender is hidden should not be downloaded to your smartphone 7 Select General Options and then select ...

Page 140: ...n press Start left softkey 2 Select Windows Live 3 In the search bar at the top of the screen enter the text you want to find 4 Press Center 5 Select the item you want from the search results If the item you want does not appear select Refine to change the text you enter or select More to see more results Setting up Windows Live Mail BEFORE YOU BEGIN You must have an existing Hotmail account to us...

Page 141: ...word box checked if you want to have your password entered automatically 6 Press Next left softkey 7 Check the Live Search bar box to have the Live Search bar appear on your Home screen Check the Windows Live services box to have Windows Live Email and Windows Live Messenger appear on your Home screen 8 Press Next left softkey 9 Select either of the following Store Windows Live contact in your mob...

Page 142: ...essaging application opens with your Windows Live Inbox displayed Using Windows Live Mail BEFORE YOU BEGIN Make sure that your phone is on and that you re inside a coverage area see Turning your phone on 1 Press Home and then press Start left softkey 2 Select Windows Live 3 To synchronize email contact and or Windows Live Messenger information do the following Press Down to move the highlight to t...

Page 143: ...softkey 4 If you have not already set up a Windows Live Mail account see Setting up Windows Live Mail the first time you sign into Windows Live Messenger press Accept left softkey 5 If prompted enter your Hotmail email address and password 6 To send an instant message to a contact who is online highlight the contact name and press Send IM left softkey TIP You can also access your Windows Live Inbo...

Page 144: ...u want 10 Optional To exchange messages with more than one person press Menu right softkey and select Options Add participant Select the participant you want to add 11 To end the messaging session press Menu right softkey and select End conversation If you are exchanging messages with more than one person select End all conversations to stop all the sessions at once TIP If the contact you want is ...

Page 145: ...ost anywhere you go The Bluetooth wireless technology on your smartphone helps you easily set up wireless connections to a number of devices so you can enjoy the convenience of cable free connectivity You can also use your smartphone to connect your computer to the Internet and to share contacts or your favorite photos with other people Benefits Carry the web with you Store web pages for offline v...

Page 146: ...In this chapter Browsing the web 147 Using Google Maps 152 Connecting to devices with Bluetooth wireless technology 153 Using your device as a wireless modem 158 ...

Page 147: ... an active SIM card inserted into your phone see Inserting the SIM card and battery your phone is on see Turning your phone on and you re inside a coverage area By default Internet Explorer Mobile scales web page content to fit your smartphone screen so that you can view most of the information without scrolling left or right Viewing web pages 1 Press Home and then press Start left softkey 2 Selec...

Page 148: ... page To exit full screen mode press the right softkey Show Pictures Shows or hides pictures on web pages Hiding pictures speeds up the time it takes to load pages Navigating web pages Here are some tips on viewing web pages and moving around in them To view the previous page press Back or Backspace To refresh the page with the latest content from the Internet press Menu right softkey and select R...

Page 149: ...you want In a form such as a browser search field press Center to interact with the form and then press Center to stop interacting with the form Creating a favorite You can create web favorites to quickly access the web pages you visit most often BEFORE YOU BEGIN Create the folders where you want to store your favorites first After you create a favorite you can t move it to another folder see Orga...

Page 150: ... can create folders to organize your favorites For example you can store travel links in one folder stock links in another and business links in a third folder 1 Press Home and then press Start left softkey 2 Select Internet Explorer 3 Press Favorites left softkey 4 Press Menu right softkey and select Add Folder 5 Enter the folder name 6 Press Add left softkey Downloading files and images from a w...

Page 151: ...want to view Customizing your Internet Explorer Mobile settings 1 Press Menu right softkey and select Tools Options 2 Select General and set any of the following options Press Done left softkey when you have finished Play sounds Specifies whether your smartphone plays any sounds associated with a web page Warn when changing to an unsecure page Sets whether a message appears when you switch from a ...

Page 152: ...ct Connections and set either of the following options Press Done left softkey when you have finished Automatically detect settings Indicates that you want your smartphone to automatically determine the correct network settings for connecting to the Internet Select network Specifies the type of network you want to connect to 4 Select Memory highlight any of the three options Temporary Files Cookie...

Page 153: ...ogy you can also synchronize wirelessly or use your phone as a wireless modem You can create a list of Bluetooth devices that you trust to communicate with your smartphone When communicating with trusted devices your smartphone skips the discovery process and creates a secure link as long as the device is within range Bluetooth range is up to 10 meters in ideal conditions Performance and range are...

Page 154: ...you press Menu right softkey and select Turn Off Visibility The Bluetooth status icon The Bluetooth icon on your Home screen indicates the status of the Bluetooth feature Requesting a connection with another Bluetooth device 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings DID YOU KNOW Check your battery level before establishing a Bluetooth connection I...

Page 155: ...e hands free devices have a predefined passkey If your device has a predefined passkey you can find it in the documentation for that device Other devices provide a screen where you enter a passkey that you make up In either case you must use the same passkey on both your smartphone and the other device We recommend that where possible you make up a passkey of 16 alphanumeric characters letters and...

Page 156: ...in Entering basic Bluetooth settings 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select Connections and then select Bluetooth 4 Press Menu right softkey and select Turn On Bluetooth 5 If you have already set up a partnership with the transmitting device your smartphone is ready to receive the info If you haven t set up a connection press Menu righ...

Page 157: ...d with each one File Transfer Enables you to specify where to store files you receive through a Bluetooth connection You can also select whether your smartphone prompts for server authorization credentials Images Enables you to specify where to store images you receive through a Bluetooth connection You can also select whether your smartphone prompts for server authorization credentials whether to...

Page 158: ... is enabled with Bluetooth wireless technology set up your smartphone as a wireless modem using the built in Bluetooth technology Setting up a USB Internet Connection Sharing connection 1 Press Home and then press Start left softkey 2 Press More left softkey twice and select Internet Sharing 3 Select the PC Connection list and then select USB 4 Press Connect left softkey 5 On your computer open yo...

Page 159: ...e and select Internet Sharing 6 Select the PC Connection list and then select Bluetooth PAN NOTE Keep the default setting on the Network Connection list 7 Press Connect left softkey and follow the wizard to set up Internet Sharing 8 On your computer follow the steps to accept or enable a Bluetooth PAN connection with your smartphone Check the documentation included with your computer for instructi...

Page 160: ...Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S U S I N G Y O U R D E V I C E A S A W I R E L E S S M O D E M 160 8 C H A P T E R ...

Page 161: ...avorite photos videos too right on your smartphone And there s no need to carry an expensive MP3 player because you can play music on your smartphone Simply transfer music onto your smartphone or an expansion card and then listen through your stereo headphones cards and headphones sold separately Benefits Never be far from your favorite people places and music Arrange your photos videos and music ...

Page 162: ...In this chapter Synchronizing your media files 163 Camera 164 Pictures Videos 169 Windows Media Player Mobile 173 ...

Page 163: ...ect the option to synchronize media see Changing which applications sync When you synchronize your smartphone your pictures and videos are synchronized between your smartphone and your desktop computer On your computer you can view the pictures and videos and you can also send them to friends using your desktop email application To find all synchronized pictures and videos on your computer look in...

Page 164: ...martphone comes with an easy to use built in 2 megapixel camera with 2 0x digital zoom You can use the camera to take and view pictures and videos and send them to your friends and family To add a personal touch to your smartphone use your pictures as your Home screen background and as caller ID images You can receive and view pictures and videos and send pictures and videos as email attachments o...

Page 165: ...tion and then select the image quality level 6 Optional Set a five second timer Press Menu right softkey and select Mode Timer 7 Press Center to capture the picture or start the timer 8 Hold your smartphone still until the picture renders To ensure that you captured the picture wait until you hear the shutter sound Then do one of the following Press Camera left softkey to take another picture DID ...

Page 166: ...ictures folder on your smartphone If you want to store your videos on an expansion card see Customizing your Camera settings to change where videos are stored For information on accessing your videos on your Windows XP computer see Synchronizing media files Windows XP 1 Press Home and then press Start left softkey 2 Select Pictures Videos 3 Select Camera 4 Press Menu right softkey and select Video...

Page 167: ... Media Player Mobile press Thumbnails left softkey highlight the video and then press Center Press Back to return to Thumbnail View Customizing your Camera settings 1 Press Home and then press Start left softkey 2 Select Pictures Videos 3 Press Menu right softkey and select Options 4 Select General and set one or both of the following options Press Done left softkey when you have finished TIP If y...

Page 168: ...ing slide shows Play screensaver when connected to my PC and idle for 2 minutes Sets whether the pictures in your My Pictures folder are used as a screensaver when your smartphone is connected to your computer and the desktop synchronization software is not running 6 Select Camera and set any of the following options Press Done left softkey when you have finished Save files to Specifies whether pi...

Page 169: ...or videos Limits the length of videos you record You can select the No limit option Pictures Videos Viewing a picture In addition to viewing the pictures you capture with the built in camera you can view pictures captured on many popular digital cameras or downloaded from the Internet Your smartphone supports the following picture formats JPG PNG BMP GIF 1 Press Home and then press Start left soft...

Page 170: ... softkey and select Play Slide Show The slide show plays automatically 4 Press Back to stop the slide show and return to Thumbnail View Sending a picture or video You can send a picture or video to other picture enabled mobile smartphone devices or to an email address as an attachment You cannot send copyrighted pictures or videos that appear with a lock icon in Thumbnail View 1 Highlight the pict...

Page 171: ...nother location press Menu right softkey and select Edit Cut To keep the picture or video in two locations press Menu right softkey and select Edit Copy 3 Press Menu right softkey select Folders and then select the folder where you want to paste the picture or video After you select a folder you can navigate to a subfolder within that folder 4 Press Menu right softkey and select Edit Paste TIP You...

Page 172: ... sync the picture or video back to your smartphone 1 Select the picture you want to edit 2 Press Menu right softkey and select Edit 3 Do any of the following To rotate the picture 90 degrees press Menu right softkey and select Rotate To crop the picture press Menu right softkey and select Crop Navigate to the upper left corner of the area you want to crop and press Center Navigate to the lower rig...

Page 173: ... Mobile Windows Media Player Mobile can play music audio and video files that are stored on your smartphone or on an expansion card sold separately in any of the following file formats WMA WMV MP3 3GP AAC AAC MPEG 4 IMPORTANT You must have QuickTime Player version 6 5 or later installed on your computer to play videos recorded by your smartphone You can download the videos from an expansion card o...

Page 174: ...ter open Windows Media Player 2 Optional If you re transferring media files to an expansion card insert a 32MB or larger expansion card into your smartphone 3 Connect your smartphone to your computer with the USB sync cable 4 Do one of the following Windows XP When the Device Setup Wizard opens on your computer click Automatic Check the Customize the playlists that will be synchronized box Windows...

Page 175: ...idual items videos songs albums or artist names appears TIP You can also transfer media files from a Windows XP computer manually Double click the ActiveSync icon in the taskbar to open the ActiveSync desktop software window select Explore and then drag the media files onto the icon representing your smartphone Update the library in Windows Media Player on your smartphone to complete the transfer ...

Page 176: ...reen Displays a video on the full screen To exit full screen view press Back Options Set options including network skin and hardware button options Use any of the following onscreen controls during playback Center pauses or plays the current file Left skips to the beginning of the current file or to the previous file Right skips to the next file Volume button increases or decreases the volume leve...

Page 177: ... that play in a specific order You can use playlists to group audio files together or video files together for convenient playback For example in the desktop Windows Media Player you can create a playlist of upbeat music for when you exercise and a playlist of soothing songs for a long flight When you synchronize your favorite playlists are automatically copied to your smartphone Your playlists ap...

Page 178: ...ueue Up To delete a file from the playlist highlight the file press Menu and select Remove from Playlist To view more info about a file highlight the file press Menu and select Properties To save the playlist press Menu right softkey and select Save Playlist To remove all items from the Now Playing playlist press Menu right softkey and then select Clear Now Playing Customizing Windows Media Player...

Page 179: ...h to another application Resume playback after a phone call Sets whether playback continues after you finish a phone call 4 Select Video and set either of the following options Press Done left softkey when you have finished Play video in full screen Sets whether videos automatically play in full screen format Scale to fit window Sets whether videos are automatically scaled to fit the Playback scre...

Page 180: ...UDP port 6 Select Library and set whether you want to see the Library screen or the Player screen when you open Windows Media Player Mobile Press Done left softkey when you have finished 7 Select Skins and press Right or Left to set the player s background Press Done left softkey when you have finished 8 Select Buttons to change any of the available button settings Press Done left softkey when you...

Page 181: ... M O B I L E 181 9 C H A P T E R To restore an item s factory setting highlight the item press Menu right softkey and then select Reset To unassign a button from an item highlight the item press Menu right softkey and then select None 9 Press OK left softkey 10 Press Done left softkey ...

Page 182: ...Y O U R P H O T O S V I D E O S A N D M U S I C W I N D O W S M E D I A P L A Y E R M O B I L E 182 9 C H A P T E R ...

Page 183: ...ou never lose your information even if your battery is completely drained All your personal information is backed up each time you synchronize and your information is kept private when you use the security features available on your smartphone Also you can easily share info with others electronically Benefits Track current future and past appointments Make to do lists that get done Set reminders f...

Page 184: ...In this chapter Contacts 185 Calendar 188 Tasks 194 Voice Notes 196 ...

Page 185: ... can access any contacts on the SIM card 4 Use the 5 way navigator to move among fields as you enter information NOTE For a SIM contact you can enter a name and phone number only TIP If you have set up a Windows Live account see Using Windows Live you can create the contact as a Windows Live contact A Windows Live contact synchronizes with your Hotmail contacts list but not with Microsoft Outlook ...

Page 186: ...changing contact information 1 Press Home and then press Contacts right softkey 2 In the Contacts list begin entering any combination of letters from the contact s first and or last name If you use both first and last name letters separate them by a space You can type letters from the last name first For example entering SM finds both Smilla Anderson and John Smith Entering SM AN finds both Smilla...

Page 187: ...sults include name variations such as David for Dave 2 The search function inserts a space before the last letter typed if it cannot find a match So if entering Davidm returns no results the search function automatically tries to search for David M 3 Search results include sound alike entries so entering Dwayne also returns results for Duane DID YOU KNOW When you select a contact entry you are pre...

Page 188: ...ht the contact you want to send 3 Press Menu right softkey and select one of the following options Beam a contact to a nearby Bluetooth device Select Send Contact Beam select the receiving device and then press Beam left softkey Send a text message containing the contact information Select Send Contact Text Messages Select which contact information you want to send and press Done left softkey Addr...

Page 189: ...oming appointments are bold past appointments are dimmed Go to Date Shows your daily schedule in day planner format This view displays a horizontal time strip at the top to show at a glance when you have appointments Creating an appointment 1 Press Home and then press Start left softkey 2 Press More left softkey twice and select Calendar 3 Press Menu right softkey and select New Appointment DID YO...

Page 190: ... to set an alarm for an event when you create the event You can also add an alarm to an event later after you have created it 1 Create an event and then select it 2 Press Menu right softkey and select Edit 3 Select the Reminder list and then select the number of minutes hours days or weeks before the event you would like to receive the alarm 4 Press Done left softkey Creating an untimed event An u...

Page 191: ... meeting request You can email meeting invitations to contacts who use Microsoft Office Outlook or Outlook Mobile BEFORE YOU BEGIN Create contact entries with email addresses for the people you want to invite to a meeting You can t access contact entries without email addresses from your calendar 1 Create an event and then select it 2 Press Menu right softkey and select Edit 3 Select the Attendees...

Page 192: ...select it 2 Press Menu right softkey and select Edit 3 Select the Sensitivity list and then select one of the following Personal Displays the event on your smartphone and on your computer Meeting attendees or recipients see Please treat this as Personal near the top of an open appointment Private Displays the event on your smartphone and on your computer Meeting attendees or recipients see Please ...

Page 193: ...cifies whether five six or seven days appear in Week View Month view Show week numbers Specifies whether week numbers 1 52 appear in Month View Set reminders Specifies whether a reminder is automatically added to new events and how long before the event the reminder appears You can override this setting for individual events Respond to meetings via Specifies the email account used to respond to me...

Page 194: ...t Send as vCalendar Address the multimedia message and press Send left softkey Tasks You can use Tasks to remind you of tasks you need to complete and to keep a record of completed tasks Adding a task 1 Press Home and then press Start left softkey 2 Press More left softkey and select Tasks 3 Press Menu right softkey and select New Task 4 Set any of the following Subject Specifies a name for the ta...

Page 195: ...left softkey Checking off a task 1 Highlight the task you want to check off 2 Press Complete left softkey Organizing your tasks 1 In the Tasks list press Menu right softkey and select Filter 2 Select which tasks you want to view All Tasks Recent Active Tasks Completed Tasks No Categories or a specific category such as Business or Personal 3 Press Menu right softkey and select Sort By 4 Select the ...

Page 196: ...inder to new tasks The default reminder is set to 8 00 on the morning the task is due You can override this setting for an individual task using the Reminder list on the task entry screen Show start and due dates Displays task start and due dates in the Tasks list 4 Press Done left softkey Voice Notes Voice notes are a great way to capture thoughts questions and meeting notes on your smartphone Re...

Page 197: ... a voice note 1 Highlight the voice note you want to rename 2 Press Menu right softkey and select Rename 3 Enter a new name for the note 4 Press Done left softkey Deleting a voice note 1 Highlight the voice note you want to delete 2 Press Menu right softkey and select Delete 3 Press Yes left softkey to confirm the deletion Using a voice note as your ringtone 1 Highlight the voice note you want to ...

Page 198: ...Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R V O I C E N O T E S 198 10 C H A P T E R ...

Page 199: ... PowerPoint files on your smartphone You can keep updated copies of the files on both your smartphone and your computer so that you can view them in the most convenient location at any time You can also use PDF Viewer to view PDF files on your smartphone Benefits Manage Word Excel and PowerPoint files on your smartphone including Office 2007 files Improve productivity by taking important docs spre...

Page 200: ...In this chapter Synchronizing your Microsoft Office files 201 Word Mobile 203 PowerPoint Mobile 206 Excel Mobile 209 PDF Viewer 216 ...

Page 201: ...nization options on your smartphone if you did not do so during desktop software installation see Setting up wireless synchronization and Changing which applications sync The procedure for synchronizing files is different for computers running Windows XP and computers running Windows Vista Synchronizing files Windows XP 1 Connect your smartphone to your computer with the USB sync cable NOTE Most A...

Page 202: ...older 2 Connect your smartphone to your computer with the USB sync cable Synchronization takes place automatically Where are the changes I made to my file If you sync a file from your computer to your smartphone edit it on your smartphone and then sync it back to your computer don t look for the changed file in its original location on your computer Only the synchronized version contains the chang...

Page 203: ...he text formatting of documents stored on your smartphone or on an expansion card sold separately inserted into your smartphone Opening a document 1 Press Home and then press Start left softkey 2 Select Office Mobile and then select Word Mobile 3 Navigate to and select the file you want 4 To close the document press Menu right softkey and select Close File DID YOU KNOW If you have a PDF file pdf y...

Page 204: ...formatted text the text loses its formatting TIP To open a file on an expansion card sold separately press Menu right softkey and select Storage Card This option appears only if an expansion card is inserted into your smartphone TIP To zoom in or out of an open document press View left softkey and select the zoom level To fit the document to your smartphone s screen press View left softkey and sel...

Page 205: ...nt was previously saved on a computer any unsupported formatting may be lost when you save the file 1 Open the document you want to copy 2 Press Menu right softkey and select File Save As 3 Select Name and enter a new name for the file 4 Select the Location list and then select whether you want to store the file to the My Files folder on your smartphone Main memory or on an expansion card Storage ...

Page 206: ...uments list 4 Press Menu right softkey and select the folder containing the documents you want to work with My Device Storage Card if an expansion card sold separately is inserted into your smartphone or My Documents 5 To change the documents list display press Menu right softkey and select View Select Icons or List 6 To change the sort criteria press Menu right softkey and select Sort By Select t...

Page 207: ... following Press Menu right softkey select Go to Slide and then select the slide you want to view Press Menu right softkey and select Zoom In or Zoom Out 6 Press End left softkey to stop the show Setting presentation playback options 1 Open the presentation for which you want to change the settings TIP If you have an expansion card inserted into your smartphone to open a file on the card press Men...

Page 208: ...corded with each slide in a presentation If a presentation is set up as a timed slide show the slides advance automatically Presentations pause during zooming Loop continuously Advances to the first slide after playing the last slide in a presentation 6 Press Done left softkey Saving a copy of a presentation NOTE If a presentation was created on a computer any unsupported formatting may be lost wh...

Page 209: ...You can also choose how presentations are sorted See Changing the document list display for information the steps are the same for presentations except that you select PowerPoint Mobile in step 3 Excel Mobile With Excel Mobile you can view and edit workbooks on your smartphone You can also edit workbooks that you create on your computer However keep in mind that you may lose some of the informatio...

Page 210: ...ou scroll Before you select this command highlight any cell in the row directly beneath the rows you want to lock To unlock the rows select View Unfreeze Panes Zoom Sets the magnification level so that you can easily read the worksheet Sheet Lets you switch to a different worksheet Entering text in a cell 1 Open the workbook where you want to enter text 2 If the softkey text labels are hidden pres...

Page 211: ...7 Select the Function list and then select the specific function you want to insert 8 Press OK left softkey 9 Enter any values needed in the function 10 Press Done left softkey Selecting cells rows or columns 1 Open the workbook containing the elements you want to select 2 If the softkey text labels are hidden press the right or left softkey to display the labels 3 Press Menu right softkey and sel...

Page 212: ...cted vertically in step 2 For example if you selected an area containing two cells vertically A1 and A2 selecting Row inserts two rows so the original rows 1 and 2 and their contents are now rows 3 and 4 The rows containing the selected area and all rows beneath it move the same number of rows two in this example down Column Inserts the same number of new columns as the number of cells or columns ...

Page 213: ...r columns You can cut or copy an area of a worksheet and paste it elsewhere on the same worksheet or on a different worksheet 1 Open the workbook containing the elements you want to move 2 If the softkey text labels are hidden press the right or left softkey to display the labels 3 Press Menu right softkey and select Edit 4 Select the area you want to move see Selecting cells rows or columns 5 Pre...

Page 214: ... formulas to reflect the new cell locations However a formula that refers to a deleted cell displays the REF error value 6 Press Done left softkey Naming a cell or range of cells 1 Open the workbook containing the cells you want to name 2 If the softkey text labels are hidden press the right or left softkey to display the labels 3 Press Menu right softkey and select Edit 4 Press Menu right softkey...

Page 215: ...els 3 Press Menu right softkey and select Find If you are in Edit mode select Tools Find 4 Select Find what and enter the info you want to find 5 Optional Check the Match case box to find text that matches the capitalization in any text you entered in step 4 6 Optional Check the Match entire cells box to find only entire cell contents that match any text you entered in step 4 7 Select the Look in ...

Page 216: ...ect Excel Mobile in step 3 PDF Viewer ClearVue PDF Viewer lets you view PDF files whether they are saved to your smartphone attached to email messages stored on an expansion card sold separately inserted into your smartphone s expansion card slot or downloaded from the web Opening a file 1 Press Home and then press Start left softkey 2 Press More left softkey and select Accessories 3 Select PDF Vi...

Page 217: ...ress Zoom right softkey and select the zoom level Select Page Width to resize the file so that the width of the file matches the width of the screen 8 When you have finished viewing the file press File left softkey and select Close TIP To view detailed information about PDF Viewer press File left softkey and select About For help in using the application press File left softkey and select Help ...

Page 218: ...Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S P D F V I E W E R 218 11 C H A P T E R ...

Page 219: ...e important business and personal information use one of several options to share the info with others Insert expansion cards sold separately for a compact and virtually limitless answer to the storage dilemma And because there s one on your smartphone you never need to carry a separate calculator Benefits Quickly locate files and folders Install applications games and other software Store and car...

Page 220: ...In this chapter Finding information 221 Installing applications 222 Removing applications 225 Sharing information 226 Beaming information 227 Using expansion cards 229 Calculator 233 ...

Page 221: ...n use File Explorer to browse the contents of folders on your smartphone or on an expansion card The root folder on your smartphone is named My Device My Device is similar to My Computer Windows XP or Computer Windows Vista on your computer Your smartphone also contains a My Documents folder where pictures you capture and Microsoft Office Mobile files you save are stored by default My Documents is...

Page 222: ...d IMPORTANT Do not delete any files that you cannot identify These files may be required for your smartphone to function properly To send an item highlight the item press Menu right softkey and then select Beam to send to another nearby Bluetooth device or select Send and select the method you want to use the send the item Installing applications Your smartphone comes with several built in and rea...

Page 223: ... Install only apps that are designed for Microsoft Windows Mobile 6 Standard Apps designed for Microsoft Windows Mobile 6 Professional or any edition of Windows Mobile 5 x software are not compatible with your smartphone If you can use a free trial version of the software before purchasing it you can test it first to make sure it works properly NOTE If you encounter a problem with a third party ap...

Page 224: ...plications from your computer BEFORE YOU BEGIN To install an application from your computer to your smartphone you must first install the desktop synchronization software on your computer see Installing ActiveSync desktop software Windows XP or Installing Windows Mobile Device Center Windows Vista 1 Connect your smartphone to your computer using the USB sync cable 2 Open My Computer or Windows Exp...

Page 225: ...r Windows Vista 1 Insert the expansion card into the expansion card slot see Inserting and removing expansion cards 2 Connect your smartphone to your computer using the USB sync cable 3 Open My Computer or Windows Explorer on your computer 4 Double click the icon representing your smartphone 5 Navigate to the folder representing the expansion card 6 Copy the application file s into the expansion c...

Page 226: ...share a file by pressing Menu right softkey and then selecting the Send or Beam option The option name changes depending on the type of file you are sending You can insert a picture or attach a note or other file to an email message You can also receive pictures and attachments see Your email You can attach a picture video or sound file to a multimedia message see Creating and sending a multimedia...

Page 227: ...nge are affected by physical obstacles radio interference from nearby electronic equipment and other factors Beaming an entry or file BEFORE YOU BEGIN Make sure your smartphone has the Bluetooth feature turned on see Entering basic Bluetooth settings 1 Highlight the entry or file you want to beam 2 Press Menu right softkey and select Beam the menu item changes names based on the type of item you h...

Page 228: ...ct Connections and then select Beam 4 Check the Receive incoming beams box Receiving beamed information BEFORE YOU BEGIN Make sure your smartphone has both the Bluetooth feature see Entering basic Bluetooth settings and the option to receive beamed information see Turning on the option to receive beamed information turned on 1 Turn on your screen if it is not already on 2 When the Receiving Data m...

Page 229: ... the battery 2 Gently push the guide on the expansion card tray toward the side of battery compartment 1 until it pops up 2 Pictures Videos Games Applications MP3 audio files Email attachments Databases TIP We recommend that you purchase preformatted expansion cards most cards are preformatted To format a card on your own you need to connect a card reader sold separately to your computer DID YOU K...

Page 230: ...t 2 5 Gently push the guide away from the side of the battery compartment until it locks into place 6 Reinsert the battery and replace the battery cover 7 Press and hold Power until the Palm logo appears NOTE Repeat these steps when you want to remove or replace an expansion card Opening applications on an expansion card After you insert an expansion card into the expansion card slot you can open ...

Page 231: ...es you can save them directly to an expansion card Saving files to an expansion card also makes it easy to share those files with others Some applications may not support this feature 1 Insert an expansion card into the expansion card slot 2 Open the application containing the file you want to save 3 Press Menu right softkey and select the option to save the file The option name and location may c...

Page 232: ...r where you want to place the selected item 8 Press Menu right softkey and select Edit Paste Exploring files on an expansion card 1 Insert the expansion card into the expansion card slot 2 Press Home and then press Start left softkey 3 Press More left softkey and select File Explorer 4 Press Menu right softkey and select Storage Card 5 Select the folder or files you want to view Renaming an expans...

Page 233: ...f it gets lost or stolen 1 Insert the expansion card into the expansion card slot 2 Press Home and then press Start left softkey 3 Press More left softkey and select Settings 4 Select More and then select Security 5 Select Encryption 6 Check the Encrypt files placed on storage cards box 7 Press Done left softkey NOTE If your organization enforces an encryption policy you can see that the box is ch...

Page 234: ...eed to press Option before pressing or Express the displayed number as a percentage Press Menu right softkey and select Calculate the square root of the displayed number Press Menu right softkey and select Calculate the reciprocal of the displayed number Press Menu right softkey and select 1 x Clear the current calculation and displayed number Press Clear left softkey Using the Calculator memory T...

Page 235: ...M A N A G E M E N T T O O L S C A L C U L A T O R 235 12 C H A P T E R Press Menu right softkey and select M To display the number stored in memory Press Menu right softkey and select MR To clear the memory Press Menu right softkey and select MC ...

Page 236: ...Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S C A L C U L A T O R 236 12 C H A P T E R ...

Page 237: ...r for you You can easily customize the sounds fonts screen colors and more on your smartphone Take advantage of various levels of security Prevent making an accidental and expensive phone call by locking the keyboard There are lots of ways to make your smartphone work better for you Benefits Conserve power Secure your phone and your data Make your screen easy to read ...

Page 238: ...this chapter Home screen settings 239 System sound settings 240 Display and appearance settings 244 Application settings 246 Locking your smartphone and info 247 System settings 251 Connection settings 256 ...

Page 239: ...1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select Home Screen 4 Select the Background Image list and then select the picture you want to use 5 Press Done left softkey Selecting your Home screen layout You can select a Home screen option to display or hide items such as recently used application icons upcoming calendar appointments and new text or...

Page 240: ...ne make sure the file has been saved or copied to the My Ringtones folder on your smartphone see Finding information The sound file then becomes available to use for any of the sound settings described in this section Selecting a sound profile 1 Press Power 2 Select the sound option you want Normal Silent or Vibrate To select additional options select More and then select Outdoor or Automatic NOTE...

Page 241: ...ey and select Edit 6 Set any of the following options Name Specifies a name for the profile Ring type Sets the ringtone associated with this profile Ring volume Sets the ringer volume associated with this profile Alarm type Sets how your smartphone presents an alarm when using this profile Alarm volume Sets the alarm volume associated with this profile Reminder type Sets how your smartphone presen...

Page 242: ...More left softkey and select Settings 3 Select Sounds 4 Set any of the following options NOTE To select sound options associated with phone calls see Selecting ringtones and alert sounds Reminders Sets the alert tone for calendar and task reminders New e mail Sets the alert tone for new incoming email messages New text message Sets the alert tone for new incoming text and multimedia messages New i...

Page 243: ... warnings and questions and set the volume for alerts that arrive when you are on a call 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select More and then select Accessibility 4 Set either of the following options Confirmation time out Sets the time interval that alerts requiring user DID YOU KNOW Exclamations questions and warnings are alerts that...

Page 244: ... make the onscreen text larger for easier viewing This affects text within all applications and settings screens it does not affect text on the Home screen NOTE Home screen text size is determined by the Home screen layout you select see Selecting your Home screen layout 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select More and then select Acces...

Page 245: ...bols Positive Negative number Sets the decimal symbol and number of decimal places the digit grouping symbol and group size list separators negative number sign symbol and format leading zero display and measurement system metric versus U S Positive Negative currency Sets the currency symbol and position the decimal symbol and position digit grouping symbol and group size and negative number forma...

Page 246: ... left softkey To access the application press and hold the shortcut key DID YOU KNOW The Value field always displays the actual application name even if you change the shortcut name DID YOU KNOW You can select a key that is already assigned to another application An alert appears asking you to confirm that you want to replace the existing application with the new one The number 0 is reserved for e...

Page 247: ...auto correct Indicates whether common misspellings such as teh are corrected automatically 5 Press Done left softkey Locking your smartphone and info Your smartphone includes several features that help you protect it from inadvertent use and keep your information private The built in security software lets you use your smartphone for emergency calls such as dialing your national emergency number T...

Page 248: ...riber Identity Module card to prevent unauthorized use of your mobile account When your SIM card is locked you must enter the PIN to turn on your phone when you want to make or receive calls except for emergency numbers The SIM card remains locked even if you move the card to another phone BEFORE YOU BEGIN Make sure your phone is on and that you re inside a coverage area see Turning your phone on ...

Page 249: ...more information and the PUK Locking your smartphone To protect your personal information you can lock the system so that you need to enter a password to access any of your information or use other features of your smartphone IMPORTANT If you lock your system you must enter the exact password to unlock it If you enter an incorrect password you are given another chance Each time an incorrect passwo...

Page 250: ...assword must contain at least seven characters and must contain a combination of letters numerals and punctuation You must press Option or Alt before entering numerals or punctuation 8 Select Password and enter your password 9 Select Confirm password and enter the password again 10 Press Done left softkey 11 Press Yes left softkey to confirm your password Entering owner information You can enter p...

Page 251: ...k Alarm Settings to set the time zone time and date for your home location and a location that you visit To set the display format for the date and time see Setting display formats 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select Clock Alarm and then select Date and Time 4 Select the Time zone list and then select the time zone for your location...

Page 252: ...e format displays AM and PM press the A or P key to select the option you want or press any number key to switch between AM and PM 5 Select the Alarm list and then select whether you want the alarm to go off on weekdays only or every day 6 Press Done left softkey Managing identity certificates Your smartphone may include preinstalled certificates Certificates are digital documents that are used to...

Page 253: ...tails Delete a certificate Highlight the certificate press Menu right softkey and then select Delete Press Yes left softkey to confirm the deletion 7 Press Done left softkey How much storage space do I have left 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select More twice and then select About Scroll down to view available storage and total stora...

Page 254: ...ower Backlight time out on AC Specifies how long the keyboard backlight remains lit during a period of inactivity when your smartphone is connected to the AC charger Display time out Specifies how many minutes the screen stays on during a period of inactivity 5 Press Done left softkey Turning wireless services on and off 1 Press Power and select Wireless Manager 2 Select Bluetooth or Phone to turn...

Page 255: ...selected automatic updates check the Use my data plan to check for and download updates box if you want to use your data plan instead of your basic wireless plan to update your smartphone Using your data plan means that updates may occur more frequently but may result in additional data charges Press Next right softkey 7 Press Done left softkey If you select Automatic in step 6 Windows Update peri...

Page 256: ...ion from your ISP or system administrator The type of network you are connecting to Internet MMS WAP or other ISP server phone number or access point Username Password Domain if any 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select Connections and then select Dial up 4 Select the connection you want to view or change or to create a new connection...

Page 257: ...work settings BEFORE YOU BEGIN Obtain the following information from your wireless service provider Depending on the network you may not need to enter settings for each of these options The type of network you are connecting to Internet MMS WAP or other The access point name SSID Username Password Authentication type if any Primary and secondary DNS server addresses IP address 1 Press Home and the...

Page 258: ...irewall security layer BEFORE YOU BEGIN Check with your company s system administrator to see if a VPN is required for accessing the corporate network If you need a VPN you must purchase and install a third party VPN client to use this feature Ask your corporate system administrator for the following information The VPN type IPSec L2TP or PPTP Your server name The type of network you are connectin...

Page 259: ...rname Password 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings 3 Select Connections select More and then select Proxy 4 Select the connection you want to view or change or to create a new connection select New 5 If this is a new connection select Description and enter a descriptive name for the connection 6 Select each field and enter the information yo...

Page 260: ...RL Exceptions Press Menu right softkey select Add and then enter the pattern for the URL to be excluded Press Done left softkey 7 Press Done left softkey Ending a data connection If your service plan includes minutes of use fees for data connections you can reduce costs by ending the data connection when you ve finished browsing the web 1 Press Power and select Wireless Manager 2 Press Menu right ...

Page 261: ...hough we can t anticipate all the situations that might arise this chapter provides helpful information and answers to some of the most commonly asked questions For additional information and technical support visit go palm com treo500 ...

Page 262: ...erformance 267 Screen 268 Network connection 269 Synchronization Overview 272 Synchronization Desktop sync software 273 Synchronization Exchange ActiveSync wireless synchronization 278 Email 279 Web 282 Bluetooth wireless technology 283 Camera 283 Third party applications 284 Making room on your smartphone 285 Voice quality 286 ...

Page 263: ...oftware you may need to reinstall the software BEFORE YOU BEGIN Make sure your computer profile includes Administrator rights to install software In large organizations these are usually granted by the system administrator 1 Shut down your computer and turn it on again 2 On your computer click Start Control Panel Add or Remove Programs 3 Remove your desktop software For computers running Windows X...

Page 264: ... from the link on the Windows Mobile Getting Started CD included with your smartphone Other versions do not work with this smartphone Resetting your smartphone Performing a soft reset Performing a soft reset is similar to restarting a computer If your smartphone is not responding or you have trouble synchronizing with your computer a soft reset may help 1 Holding your smartphone screen side down u...

Page 265: ... A hard reset can tell you whether a problem stems from your smartphone or from an application installed on it If you do DID YOU KNOW If the phone or the Bluetooth wireless technology feature was on before a reset it automatically turns on after the reset TIP Some third party applications do not create a backup on your computer when you synchronize If you do a hard reset you may lose info in these...

Page 266: ...reviously synchronized info If you use a backup utility you may also need to restore a backup to recover additional info and settings Replacing the battery Your smartphone comes with a replaceable battery Be sure to use a replacement battery from Palm that is compatible with Treo 500 models Do not use a battery from any earlier model of smartphone CAUTION There is a risk of explosion if the batter...

Page 267: ... battery s contacts with the phone contacts inside the battery compartment 5 Insert the new battery into the compartment at a 45 degree angle pressing it into place Slide the battery door onto the back of the smartphone until it clicks into place 6 Press and hold Power until the Palm logo appears Performance The applications are running slower than usual 1 Press Home and then press Start left soft...

Page 268: ... life Screen The screen appears blank 1 If you re on a call when the time period specified in Power Management expires the screen dims Press any key except End to wake up the screen Pressing End hangs up the call 2 Look closely at the screen If you can see a dim image try adjusting the screen brightness see Adjusting the brightness 3 If that doesn t work perform a soft reset see Performing a soft ...

Page 269: ...ne on off 3 Perform a soft reset see Performing a soft reset My phone seems to turn off by itself If a system error and reset occur the phone automatically turns on if it was on before the reset However if your smartphone can t determine whether your phone was on before the reset it does not automatically turn on the phone see Turning your phone on I can t tell if data services are available The f...

Page 270: ...m that data services are correctly configured on your smartphone by doing the following 1 Press Home and then press Start left softkey 2 Press More left softkey and select Settings Your phone is on and a 3G UMTS data connection is active You can make and receive calls and transmit data simultaneously You are in a roaming coverage area and your phone is connected to a 3G UMTS network but you are no...

Page 271: ...or sender of the message and make sure the receiving device can handle the type of message you re sending If a text message arrives but does not display a notification perform a soft reset see Performing a soft reset The network settings for text and multimedia messaging are preset by the wireless service provider associated with the SIM card that is included with your smartphone If you use a diff...

Page 272: ... 3 Select Connections and then select Bluetooth 4 On the Bluetooth Devices list highlight your headset 5 Press Menu right softkey select Delete and then press Yes left softkey to confirm the deletion 6 Create a new partnership see Connecting to devices with Bluetooth wireless technology Synchronization Overview Synchronization enables you to back up the information on your smartphone onto your com...

Page 273: ...ync software does not respond to sync attempt As you complete the following steps synchronize after each step If the synchronization is successful you do not need to complete the remaining steps 1 Verify that the USB sync cable is securely connected at all points see Connecting your smartphone to your computer 2 Make sure that all the files you re trying to sync are closed on both your computer an...

Page 274: ...rograms and then select Windows Mobile Device Center Select Connect without setting up your device and then select Connection settings Make sure the Allow USB connections box is checked and click Connect 5 Perform a soft reset see Performing a soft reset 6 Restart your computer and make sure the desktop sync software is running 7 If the problem persists you can enable advanced ActiveSync network f...

Page 275: ...ctiveSync Click File and then click Delete Mobile Device When asked to confirm click Yes Connect your smartphone and your computer to the sync cable When the Synchronization Setup Wizard appears follow the steps to establish a sync relationship between your smartphone and your computer 12 If your organization uses a firewall or a VPN connection synchronizing with ActiveSync may not work For a Wind...

Page 276: ...If you re trying to sync offline be sure to set your Microsoft Office Outlook Calendar Contacts and Tasks to be available offline If you re still having problems try the following 1 Make sure you re synchronizing with the intended desktop personal information manager PIM The Windows Mobile Getting Started CD includes desktop synchronization software that lets you synchronize with Microsoft Outlook...

Page 277: ...one If you re not sure whether this software is installed reinstall it see Reinstalling the desktop software 2 Open Microsoft Office Outlook and correct the wrong entries 3 Manually enter any information you added to your smartphone since the last time you synchronized 4 Synchronize your smartphone and your computer My scheduled sync doesn t work By default a scheduled sync does not work while you...

Page 278: ...h item type item name An error occurred during the sync of a single item This error can usually be corrected only by removing the item that caused the error If you sync again to see if the error persists be aware that items causing this type of error are skipped and do not show up again My Home screen settings are not restored after a hard reset Settings such as the background image are not backed...

Page 279: ...vice timed out while waiting for credentials The Exchange server credentials screen was left open too long Reenter the Exchange server credentials and try to sync again Email I have problems using my account Occasionally you may experience problems using an email account after you set it up If you followed the account setup procedure see Setting up email and are experiencing problems in using the ...

Page 280: ...r an extended period of time check with your ISP or email service provider to verify that the service is working properly Scheduled email synchronization is not working If email synchronization is occurring and you turn your smartphone off or the connection to your email service provider is disconnected the synchronization fails Check the synchronization schedule to make sure that email sync is se...

Page 281: ...isn t forwarding correctly Microsoft Office Outlook provides several features including vCard and vCal that work with email client software on a Windows computer For these features to work correctly the email client software must be properly set up Follow these steps to check the settings 1 Click Start on your computer and then select Settings 2 Select Control Panel 3 Select Internet Options and t...

Page 282: ... in question again If it comes up blank press Menu right softkey and select Refresh If you re still having trouble the page may contain elements that are not supported by Internet Explorer Mobile such as Flash Shockwave VBScript WML script and other plug ins Some websites use a redirector to their true home page For example if you enter the address http palm com support it may resolve to http palm...

Page 283: ...a Bluetooth connection Make sure that the option to receive beamed information on your smartphone is turned on see Turning on the option to receive beamed information Camera Here are some tips for taking good pictures with the built in camera Clean the camera s lens with a soft lint free cloth Take pictures in bright lighting conditions Low light images may be grainy due to the sensitivity of the ...

Page 284: ...ments folder on your hard drive see Camera The Camera preview image looks strange Some third party applications overwrite the color settings on your smartphone with their own 8 bit color settings This can affect the Camera Preview Mode Delete third party applications one by one until the preview image improves see Removing applications Third party applications Sometimes third party applications ca...

Page 285: ...ty applications one at a time 9 If the problem recurs delete the last application you installed and report the problem to its developer Getting more help Contact the vendor of any third party software if you require further assistance Making room on your smartphone If you store a large amount of information or install many third party applications the internal memory on your smartphone may fill up...

Page 286: ... expansion card tray and that you can store applications and information on expansion cards However you still need free memory on the smartphone itself to run applications from an expansion card Voice quality Is the other person hearing an echo Try each of the following in turn Try decreasing the volume on your smartphone to avoid coupling or feedback on the other person s end This applies to both...

Page 287: ... 287 14 C H A P T E R Is your voice too quiet on the other end Be sure to hold the bottom of the smartphone or the hands free microphone close to your mouth Check the signal strength indicator If the signal is weak try to find an area with better coverage ...

Page 288: ...T R O U B L E S H O O T I N G V O I C E Q U A L I T Y 288 14 C H A P T E R ...

Page 289: ...eless technology See Beaming information Bluetooth wireless technology Technology that enables devices such as smartphones headsets and computers to connect wirelessly to each other so that they can exchange information over short distances For more info visit bluetooth com See Connecting to devices with Bluetooth wireless technology content list A grouping of related applications that gives you f...

Page 290: ...gy The devices recognize each other because each device finds the same passkey on the other device After you create a partnership between the devices you no longer need to enter the passkey Partnership is also known as paired relationship pairing trusted device and trusted pair on some devices See Connecting to devices with Bluetooth wireless technology Phone Off Appearing on the Home screen this ...

Page 291: ...ecurity protocol that enables you to send personal information in a more secure manner over the Internet SIM Subscriber Identity Module card The smartcard inserted into your smartphone that contains your mobile account information such as your phone number and the services to which you subscribe You can also store addresses phone numbers and SMS messages on the SIM card See Inserting the SIM card ...

Page 292: ...ne that distinguishes it from other Windows Mobile devices If you install desktop synchronization software you are asked to give your smartphone a username If you only synchronize wirelessly using Microsoft Exchange ActiveSync you do not need to give your smartphone a username See Installing ActiveSync desktop software Windows XP Windows Mobile The operating system of your Treo 500 smartphone Your...

Page 293: ...T E R M S 293 Device Center on your computer click Start click All Programs and select Windows Mobile Device Center See Installing Windows Mobile Device Center Windows Vista ...

Page 294: ...T E R M S 294 ...

Page 295: ...ody and potentially can cause adverse health effects if excessive levels are absorbed The unit of measurement for human exposure to RF energy is Specific Absorption Rate SAR The Federal Communications Commission FCC Industrie Canada IC and other agencies around the world have established limits that incorporate a substantial safety margin designed to assure the safety of all persons using this equ...

Page 296: ... the above equipment will be held at Palm Inc 950 W Maude Avenue Sunnyvale CA 94085 U S A Person responsible for making this declaration David Woo Sr Compliance Engineer Sunnyvale August 31 2006 Antenna Care Unauthorized Modifications Use only the supplied integral antenna Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations Any changes or modific...

Page 297: ...gnals from your smartphone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a smartphone and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by the recommendations of Wireless Technology Research Persons with pacemakers should ALWAYS k...

Page 298: ...regulations Vehicles with Air Bags Your smartphone should not be placed in a position that would affect the operation of air bag deployment or in a position that should the air bag inflate could propel the smartphone Air bags will inflate with great force and care should be taken to protect oneself within a vehicle that has air bags Battery Your smartphone includes an internal lithium ion battery ...

Page 299: ...e driving a car or writing a to do list then you are not watching where you are going It s common sense Don t get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles 6 Dial sensibly and assess the traffic if possible place calls when you are not moving or before pulling into traffic Try to plan your calls before you begin your ...

Page 300: ...uthority to take action if a wireless phone produces hazardous levels of RF energy FDA derives its authority to regulate wireless telephones from the Radiation Control provisions of the Federal Food Drug and Cosmetic Act originally enacted as the Radiation Control for Health and Safety Act of 1968 http www fda gov cdrh radhealth FCC derives its authority to regulate wireless telephones from the Na...

Page 301: ...uld discharge the ESD on your body Increase the relative humidity of your environment Install ESD specific prevention items such as grounding mats Conditions that enhance ESD occurrences Conditions that can contribute to the buildup of static electricity in the environment include the following Low relative humidity Material type The type of material gathering the charge For example synthetics are...

Page 302: ...I M P O R T A N T S A F E T Y A N D L E G A L I N F O R M A T I O N 302 ...

Page 303: ...nector Microphone mute option Processor technology Marvell processor PXA 270 Expansion MicroSD expansion card tray Battery Rechargeable lithium ion 1200mAh power Removable for replacement 3 hours full charge time Operating system Windows Mobile 6 Standard Camera Still image capture resolution 1600 x 1200 2 megapixel 2 0x digital zoom Size 110mm x 61 5mm x 16 5mm Weight 120g Connectivity Bluetooth ...

Page 304: ...timedia and email Internet Explorer Mobile web browser Camera Pictures Videos Windows Media Player Mobile Contacts Calendar Tasks Calculator ActiveSync Excel Mobile Word Mobile PowerPoint Mobile ClearVue PDF Viewer Google Maps System requirements Windows XP or Vista later versions may also be supported 32MB of available memory RAM 170MB of free hard disk space Available USB port Operating and stor...

Page 305: ...es and 11 129 136 138 setting up email 103 111 setting up Exchange server 92 94 setting up voicemail 52 troubleshooting 279 web browsing and 11 147 action keys See softkeys activating items on screen 31 active call information 53 56 active calls See phone calls ActiveSync 82 289 See also Exchange ActiveSync ActiveSync icon 88 289 adapters 21 Add emoticon command 144 Add Favorite screen 150 Add Fol...

Page 306: ...y 52 answering phone calls 52 68 74 antenna 296 application shortcuts 246 applications See also third party applications accessing 40 289 closing 40 copying 232 customizing 246 247 deleting 225 286 displaying menus in 32 downloading 223 224 entering info in 36 highlighting items in 31 included with device 304 installing 222 225 284 285 losing information in 265 making calls and 54 maximizing batte...

Page 307: ...status of 22 battery contacts 18 battery door 18 battery icon 22 battery specifications 303 battery technology 290 battery disposing of 298 Bcc fields 112 132 Beam a contact option 188 Beam Appointment options 194 Beam command 222 226 227 beaming 23 171 227 228 289 birthdays 191 Block incoming calls list 69 Block outgoing calls list 69 blocking phone calls 68 69 Bluetooth enabling or disabling 47 ...

Page 308: ...istory list 60 61 Call Options screen 25 74 Call Status softkey 54 call waiting 56 69 Call Waiting screen 69 caller ID applications 284 caller ID blocking 55 Caller ID screen 70 caller IDs 68 70 164 186 camcorder icon 165 camera adjusting brightness 165 167 capturing videos with 166 167 maximizing battery and 23 taking pictures with 164 166 troubleshooting 283 camera lens 18 Camera Preview Mode 28...

Page 309: ...s screen 251 closing applications 40 menus 33 screens 30 Color scheme list 245 color settings 134 284 color themes 239 245 commands See menu items Company command 51 Company Directory command 116 130 132 company names 51 187 Complete softkey 195 completed tasks 194 195 compliancy statement 296 compressed files 223 compression levels 169 computers connecting to 89 finding media files on 163 install...

Page 310: ...one numbers for 55 60 sending info for 188 sending meeting requests to 125 191 transferring to car kits 66 Contacts application 39 83 185 Contacts list 135 Contacts softkey 41 185 content lists 289 continuous playback slides 208 controls device 17 19 27 controls media playback 176 cookies 147 151 Copy command 171 232 Copy Contact command 186 copying addresses 276 applications 232 items in folders ...

Page 311: ...l places 245 decimal symbols 245 decompression utility 223 default format settings 245 default PINs 248 default settings 140 181 Default Settings application 266 Deferred Delivery option 138 delays 271 Delete Appointment command 193 Delete Cells command 214 Delete Contact command 187 Delete from Library command 177 Delete List command 61 Delete Task command 196 deleted items folder 286 deleting ap...

Page 312: ...ngs 244 245 Display time out list 47 displaying active call info 53 56 addresses 130 132 alternative character list 38 appointments 189 calendar 188 connection status 40 contacts 187 daily schedules 189 documents 206 email accounts 121 events 190 favorites 150 folder contents 221 large messages 115 122 memory usage 253 menu items 33 menus 32 multimedia messages 135 PDF files 203 216 pictures 169 p...

Page 313: ...ddressing 112 attaching items 113 126 creating 112 deleting 118 120 121 124 downloading 94 106 114 121 123 encrypting 122 forwarding 118 getting attachments 115 getting from corporate servers 258 making calls and 51 55 opening 40 receiving 101 113 115 replying to 117 requirements for 11 saving 113 120 scheduling 106 124 searching 117 221 sending 61 113 120 124 126 148 setting alert tones for 242 s...

Page 314: ...ders for 190 193 Excel files 84 199 Excel Mobile 209 216 Excel Mobile icon 209 Exchange ActiveSync changing apps for 98 installing 85 86 losing device and 92 opening 88 289 reinstalling 263 synchronizing with 23 82 91 92 281 transferring files and 175 troubleshooting 273 279 Exchange ActiveSync technology 290 Exchange Address Book 276 Exchange server credentials screen 279 Exchange server option 1...

Page 315: ...7 saving 231 synchronizing 84 98 transferring to expansion cards 174 177 231 232 Filter command 187 195 filtering contacts 187 phone calls 59 61 tasks 195 Find a New Network command 73 Find command 205 215 Find Contact command 60 finding contacts 49 60 74 187 device phone number 25 information 215 221 media files 163 messages 117 text 205 firewalls 258 273 First day of week option 193 Fit To Scree...

Page 316: ...eys for 65 locking keyboard and 248 purchasing 300 tips for 298 transferring calls to 66 68 troubleshooting 271 hanging up phone 54 hard resets 265 hardware 11 headphones 173 See also headsets headset button 63 64 headset jack 17 headsets configuring as trusted devices 153 connecting 63 66 locking keyboard and 248 making phone calls and 52 54 66 hearing impaired 297 300 help 12 261 hiding appointm...

Page 317: ...3 updating 79 81 91 input options 247 Insert Function screen 211 inserting expansion cards 229 230 installation troubleshooting 284 installing applications 222 225 284 285 device battery 20 SIM cards 19 21 synchronization software 81 82 85 86 VPN clients 258 instant messaging 140 242 instant messaging applications 284 internal memory See memory international calls 69 Internet accessing 145 147 158...

Page 318: ...s 120 136 177 See also web links list separators 245 lists highlighting in 30 34 navigating web page 149 scrolling through 30 selecting options in 33 35 lithium ion battery See battery Live Search 140 Live Search bar 141 locale setting 245 locating contacts 49 60 74 187 device phone number 25 information 215 221 Location list 205 209 location specific information 244 247 251 lock icon 170 locking ...

Page 319: ...essages See also multimedia messages text messages voice notes adding contacts and 52 115 135 adding signatures 119 adding slides to 133 automatically receiving 106 124 automatically resending 138 converting to Unicode 137 creating email 112 displaying date and time in 120 encrypting 122 finding 117 formatting 122 forwarding 118 135 including in response 120 recording 133 rejecting anonymous 139 r...

Page 320: ...les to expansion cards 171 174 177 231 232 files to folders 222 items on playlists 178 pictures and videos 171 moving around the screen 29 35 moving through web pages 148 multi line text fields 30 36 multimedia features 161 multimedia files 131 286 multimedia messages addressing 132 conserving memory and 285 creating 131 133 customizing 137 deleting 136 displaying 135 forwarding 135 making calls a...

Page 321: ...to 72 73 257 logging in to 253 receiving email over 111 searching for 73 selecting 152 troubleshooting 269 272 Networks screen 73 New Email Account option 105 106 New Folder command 171 New Task command 194 New voice message list 67 notes adding 186 195 synchronizing 84 98 notifications confirming message delivery 131 134 137 138 connecting to Bluetooth devices and 157 opening links and 120 receiv...

Page 322: ...ar 192 Outlook Contact option 185 Outlook E mail 84 97 109 Outlook Notes 84 Outlook Web Access services 92 overdue tasks 195 Override playback options 208 Overview view 210 OWA services 92 owner information 250 P pairing See partnerships Palm online support 12 Palm OS apps 223 263 Palm OS devices 89 263 partial envelope icon 115 partnerships 153 156 290 passkeys 65 155 password types 48 250 passwo...

Page 323: ...racting 57 58 filtering 59 61 forwarding 58 making 43 47 51 53 59 muting microphone for 54 placing on hold 54 receiving notifications for 56 69 70 restricting 70 71 sending to voicemail 52 setting ringtones for 66 67 setting up conference 56 58 transferring to hands free device 66 68 viewing information about 53 56 59 60 viewing status of 40 phone headsets See headsets phone number codes 49 phone ...

Page 324: ...ing media files 173 175 176 multimedia messages 135 presentations 207 208 ringtones 67 videos 173 voice notes 197 playlists 174 177 178 POP servers 103 104 109 portable radio See radio portrait format 168 Power button 19 23 45 46 Power Management screen 254 power settings 253 254 PowerPoint files 84 199 PowerPoint Mobile 206 209 PowerPoint Mobile icon 207 precautions 301 predefined text phrases 11...

Page 325: ...mand 148 refreshing web pages 148 282 Regional Settings screen 244 registering device 12 reinstalling software or applications 263 265 Reject Anonymous Message option 139 Reminder list 190 reminders 190 193 195 196 242 remote access servers 256 remote files 258 Remove Programs list 226 Remove Programs screen 225 removing See also deleting device battery 267 expansion cards 229 Rename command 233 r...

Page 326: ...ocuments 205 email 113 120 files 231 multimedia items 135 passwords 94 105 phone numbers 55 60 pictures 168 172 playlists 178 presentations 208 videos 168 workbooks 209 215 Schedule screen 95 scheduled syncs 280 schedules See calendar scheduling synchronization 95 96 screen activating items on 31 adjusting brightness 244 adjusting display 244 245 arranging web pages 148 caring for 18 changing colo...

Page 327: ...vity options 192 195 Sent folder 113 120 servers troubleshooting 277 279 281 service contracts 11 See also accounts service plans 11 See also accounts service providers 12 270 Set As Ringtone command 197 Set reminders for new items option 196 settings See options sharing information 226 Shift cells options 214 Shift key 35 37 Short Messaging Service See SMS messaging shortcuts 39 118 246 Show Pict...

Page 328: ...r off 45 unpacking 11 updating info on 79 81 91 smartphone contacts 18 smartphone icon 88 159 SMS messaging 129 291 SMTP servers 110 soft resets 264 softkey labels 207 210 softkeys 17 32 software See also applications included with device 304 installing synchronization 81 82 85 86 losing 265 purchasing 268 reinstalling 263 265 updating 255 Sort By command 195 206 Sort by list 215 Sort command 215 ...

Page 329: ... and 265 266 maximizing battery and 23 multiple computers and 97 overview 79 81 82 receiving email and 113 114 scheduling 95 96 setting up 26 starting manually 96 stopping 99 sync cable and 90 third party apps and 83 266 troubleshooting 13 265 272 279 281 Windows operating systems and 82 wireless 91 96 synchronization methods 83 synchronization options 83 98 synchronization software downloading 12...

Page 330: ...ng 130 creating 129 130 customizing 137 deleting 136 forwarding 135 making phone calls and 51 54 opening 40 overview 127 receiving 134 139 replying to 135 sending 59 61 129 130 setting alert tones for 242 setting delivery options for 131 troubleshooting 271 text phrases 112 130 Text Size command 149 text entry fields 30 36 text entry screens 36 themes 239 245 third party applications 5 way navigat...

Page 331: ...l 53 unsafe areas 296 untimed events 190 Update Library command 177 Update Setup screen 255 updates 12 255 updating information 79 81 91 system software 255 upgrades 263 URLs 121 136 147 207 260 See also web links USB controllers 275 USB hubs 89 274 USB ports 89 274 USB sync cable 22 85 89 158 usernames 292 V vCal attachments 281 vCalendar attachments 133 vCard attachments 133 281 Video command 16...

Page 332: ...bility disabling 157 Vista computers 86 88 163 voice captions 133 Voice clip softkey 144 voice notes 144 196 197 Voice Notes icon 196 voicemail accessing 40 changing account number for 74 retrieving messages 53 selecting ringtones for 66 67 sending calls to 52 setting up 52 Voicemail icon 53 volume alerts 244 phone 25 68 ringer 68 Volume button 17 176 VPN clients 258 273 VPN connections 106 114 25...

Page 333: ...Media Player 85 163 174 Windows Media Player Mobile 173 181 Windows Mobile 268 292 Windows Mobile Device Center 86 88 292 Windows Mobile devices 89 227 263 Windows Mobile Getting Started CD 12 Windows Mobile software 223 Windows Update 255 256 Windows XP computers 85 88 163 wired headsets 63 66 wireless band setting 71 72 wireless connections See connections wireless features 19 23 46 254 284 Wire...

Page 334: ... moving areas in 213 naming cells 214 removing elements in 213 selecting elements on 211 sorting info in 214 switching 210 Wrap to Window option 204 Z ZIP files 223 zoom options camera 165 zooming screen 204 207 217 ...

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