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OnSSI NetDVMS 6.5f, User Manual

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On-Net Surveillance Systems, Inc. 

 

NetDVMS 6.5f User Manual 

Video Clients 

177 

Two Access Clients at a 

Glance 

NetGuard 

NetGuard-EVS 

Plugins 

integration of new features, 

plugins, etc. 

Recommended Use 

Systems on which 

installation of client 

software is not desirable. 

Systems on which a .NET 
client solution is not 

desirable. Systems on 

which the Active Directory 
support lets you leverage 

existing user accounts. 

Systems on which a high 

degree of flexibility, e.g. 

use of remote access plugin 

features, will be required. 
Systems on which a .NET 

client solution is desirable. 

Systems on which the 
Active Directory support 

lets you leverage existing 

user accounts. 

NetGuard-EVS 

NetGuard-EVS provides remote users with extremely feature-rich access to the surveillance system. 

 

Tip: See system requirements for NetGuard-EVS under 

System Requirements

. 

 

NetGuard-EVS must be installed locally on the remote user's computer. 

  

Installing NetGuard-EVS

 

  

NetGuard-EVS can be installed in three ways: 
 

•

 

Download and Install NetGuard-EVS from the surveillance system server

 

  

•

 

Install NetGuard-EVS from the NetDVMS software DVD

 

  

•

 

Silent Installation (Surveillance System Administrators Only)

 

 

Removing NetGuard-EVS

 

 

See 

Removing NetGuard-EVS

. 

 

Where can I find more information about NetGuard-EVS? Once installed, NetGuard-EVS has 

its own built-in help system. Alternatively, refer to the NetGuard-EVS User's Manual, available on the 

NetDVMS software DVD. 

Installation 

Typically, you download NetGuard-EVS from the surveillance system server, then install it on your 

computer. Alternatively, your surveillance system administrator may ask you to install NetGuard-EVS 
from a DVD (see 

Installation from DVD

). 

 

Summary of Contents for NetDVMS 6.5f

Page 1: ...DVMS 6 5f Network Video Recorder User Manual On Net Surveillance Systems Inc OnSSI One Blue Hill Plaza 7th Floor P O Box 1555 Pearl River NY 10965 P 845 732 7900 T 845 732 7900 info onssi com www onss...

Page 2: ...t Configuration 19 Removing the Current Version 20 Installing the New Version 20 Restoring a Configuration Backup if Required 21 Updating Video Device Drivers 21 Upgrading NetGuard EVS 21 ADMINISTRATI...

Page 3: ...Disabled 51 Define Exclusion Regions Window s Buttons and Check Boxes 52 Output Settings 52 Associating Outputs with Manual Control and Detected Motion 53 PTZ Pan Tilt Zoom 54 Why Use Preset Positions...

Page 4: ...ing New Features Available 79 Installing New Features on Server 79 Making New Features Available through the Download Manager 80 Hiding and Removing Features 80 Virus Scanning Information 80 GENERAL S...

Page 5: ...Fields 108 Edit Event Window 109 Edit Event Window s Fields 110 Multiple Input Events Window 111 Multiple Input Events Window s Fields and Buttons 112 Add New Event Window 113 Add New Event Window s F...

Page 6: ...p the Recording Server Service 163 Opening the NetDVMS Application 164 Monitoring System Status 164 Viewing the Recording Server Log File 165 Viewing the Image Server Log File 165 Accessing the Built...

Page 7: ...PDA NetCell Client 193 Logging In to the NetPDA NetCell Client 193 Viewing Live Video 193 Selecting a Camera for Live Viewing 194 Full Screen View 195 PTZ Control 195 PTZ Preset Positions 196 Output C...

Page 8: ...ice Drivers 216 DAYLIGHT SAVING TIME 218 SPRING SWITCH FROM STANDARD TIME TO DST 218 FALL SWITCH FROM DST TO STANDARD TIME 218 VIRUS SCANNING 219 3 GB SWITCHING 220 When Is 3 GB Switching Relevant 220...

Page 9: ...257 IMAGE SERVER 257 Adding a Slave Server 258 Removing a Slave Server 258 SLC SOFTWARE LICENSE CODE 260 Legal Notice This product manual is intended for general information purposes only and due care...

Page 10: ...cording server is running The recording server is automatically installed as a service the Recording Server service which will run in the background on the NetDVMS surveillance system server You are a...

Page 11: ...help system s contents To do this simply use the help window s three tabs Contents Search and Glossary or use the links inside the help topics Contents Tab The Contents tab lets you navigate the help...

Page 12: ...n a dialog box may ask you whether you wish to print the selected topic only or all topics under the selected heading When this is the case select Print the selected topic and click OK Tip When printi...

Page 13: ...wer application Microsoft NET 1 1 Framework required to run Recording Server Manager Microsoft NET 2 0 is required for the NVR Download Manager To run Ocularis Client Lite the following is required Mi...

Page 14: ...heck which DirectX version is installed on a computer click Start select Run and type dxdiag When you click OK the DirectX Diagnostic Tool window will open version information is displayed near the bo...

Page 15: ...led on the surveillance system server see the system requirements for the surveillance system server Note however that to run the NetPDA NetCell Server the following is also required on the surveillan...

Page 16: ...or 100 compatible RAM Minimum 32 MB Network Ethernet 256 Kbit or higher recommended Graphics Adapter Minimum 320 x 200 16 bit colors Software Microsoft Windows Pocket PC 2003 2003 SE Mobile 5 0 NetMa...

Page 17: ...types of data included in the communication On TCP IP networks port numbers range from 0 to 65536 but only ports 0 to 1024 are reserved for particular purposes For example port 80 is used for HTTP tr...

Page 18: ...ming devices power supplies etc camera time and NetDVMS system time may not correspond fully and this may occasionally lead to confusion If supported by your cameras we thus recommend you auto synchro...

Page 19: ...settings you may receive one or more security warnings Do you want to run or save this file Do you want to run this software or similar When this is the case click the Run button 2 When the installati...

Page 20: ...io Prerequisites Take note of your SLC Software License Code The SLC will change when the software version number changes If your SLC has changed so have your DLKs Device License Keys Contact your Net...

Page 21: ...the installation file for the new software version Select the installation options that best fit your needs There are some recent software changes that you should be aware of It is now possible to in...

Page 22: ...of your NetDVMS system However new versions of the video drivers also called Driver Packs are released from time to time We therefore recommend that you visit www onssi com and download the latest Dr...

Page 23: ...NetDVMS upon installation or whenever configuration adjustments are required e g when adding new cameras to the system Access You access the Administrator application by selecting it from Window s Sta...

Page 24: ...xt to a device in the Device Manager section will list cameras attached to the device Editing Settings for Devices To edit settings for a device listed in the Device Manager section select the device...

Page 25: ...s To edit the settings for an audio source i e a microphone or a speaker listed in the Device Manager section click the plus sign next to the device to which the audio source is attached select the re...

Page 26: ...rces can also be disabled enabled in the Microphone Settings window or Speaker Settings window respectively Administrator Window s Buttons The Administrator window features the following buttons Butto...

Page 27: ...archiving settings Archiving lets you keep recordings for as long as required limited only be the available hardware storage capacity Import DLKs Lets you import all required Device License Keys DLKs...

Page 28: ...ted an audio source in the Administrator window s Device Manager section clicking the Settings button will open the Microphone Settings window if the selected audio source is a microphone or Speaker S...

Page 29: ...you are able to attach outputs to input events This way you can for example define that a siren should sound when a sensor detects that a door is opened Exit Closes the Administrator application Tip...

Page 30: ...the received dlk file Select the file and click Open All DLKs are now automatically imported and the relevant DLK will automatically appear when you add a device through the Device Setup Wizard How To...

Page 31: ...eyboard or Typing the DNS host name of the device This requires that you select the Use DNS host names box Specifying the IP address of a device Note By default HTTP port 80 and FTP port 21 will be us...

Page 32: ...to camera name and PTZ control The latter requires that the camera is a PTZ Pan tilt Zoom camera 7 Click Finish 8 The device will be listed in the Administrator window s Device Manager section To vie...

Page 33: ...wing fields buttons etc Field Button Description Device Type Select required device type from list Tip NetDVMS is able to automatically detect device type as well as serial number provided the IP addr...

Page 34: ...456789AF Tip NetDVMS is able to automatically detect serial number as well as device type provided the IP address host name and password of the device have been specified in the IP address DNS Host Na...

Page 35: ...P traffic to the device will go through the default port port 80 If you want to use another port for HTTP traffic to the device clear the check box and specify required port number in the field to the...

Page 36: ...he video encoder device is a PTZ camera If the check box is not available PTZ is not supported for the device in question P T Z type controlled through COM1 Field available only if Some of the connect...

Page 37: ...which are used to identify each camera Camera shortcut numbers must be unique for each camera must not contain any letters or special characters and must be no longer than eight digits Examples of cor...

Page 38: ...y of settings for each camera connected to the NetDVMS system Your entry point for such camera configuration is the Administrator window To configure a camera select the required camera in the Adminis...

Page 39: ...nd select required unit per Second per Minute or per Hour from the list The frame rate must be higher than the frame rate specified in the Required framerate field in the Recording settings section wh...

Page 40: ...iginal frame rate two seconds after the last motion is detected o On event Available only if the Enable speedup check box is selected Select the check box to use a higher frame rate when an event occu...

Page 41: ...be stored conditionally on event with a start event called Door Opened and a stop event called Door Closed With a pre post buffer of three seconds video will be stored from three seconds before Door O...

Page 42: ...ontains two buttons for configuring the camera s motion detection Motion Detection Opens the Adjust Motion Detection window in which you are able to specify motion detection sensitivity levels Exclude...

Page 43: ...asked to confirm that you want to permanently delete all stored records for the camera Records stored in archived databases will not be affected Note If the Recording Server service is running the but...

Page 44: ...attempted If the fast repair fails the contents of the database will be deleted o Repair Archive if fails Available only if archiving is enabled for the camera If the database becomes corrupted a fast...

Page 45: ...e mail and or SMS alert Tip For more information about how NetDVMS responds to the threat of running out of disk space see About Archiving Image Quality The Image Quality button opens the Configure De...

Page 46: ...r window s device Manager section Right click the name of the required camera then select Edit from the menu that appears The Camera Name and Number window contains two fields Field Description Camera...

Page 47: ...ecified events have occurred Event notifications can be valuable for camera operators as they will be able to quickly detect that an event has occurred even though their focus was perhaps on something...

Page 48: ...60 Views Note Use of the fisheye technology requires a dedicated fisheye camera or a special fisheye camera lens with a special fisheye license key specified in the Edit Device Settings window Fisheye...

Page 49: ...llipse s horizontal X and vertical Y radiuses are changed at the same time keeping the aspect ratio R Increases the radius of the fisheye view field The ellipse s horizontal X and vertical Y radiuses...

Page 50: ...the behavior of the navigation buttons to reflect this by selecting the Ceiling Mount check box Setting a View as Home Position When previewing the fisheye rendered view you are able to set a particu...

Page 51: ...by in the background in the Define Exclusion Regions window If you later change image quality settings and or exclusion area settings you should always test motion detection sensitivity settings afte...

Page 52: ...egions window lets you disable motion detection in specific areas of a camera s images Disabling motion detection in certain areas may help you avoid detection of irrelevant motion for example if the...

Page 53: ...motion detection should be disabled Note The automatic detection of noisy areas happens according to the noise sensitivity setting specified in the Adjust Motion Detection window In order for the aut...

Page 54: ...e to specify outputs to be triggered manually from a list in NetGuard Ocularis Client Lite or NetGuard EVS To specify an output for manual triggering in an OnSSI client do the following 1 Select the r...

Page 55: ...ings for Device Name Camera Name window Tip When you select an output in the All Outputs list you can view detailed information about the selected output under Output Information in the lower part of...

Page 56: ...solute and Relative Positioning PTZ Cameras Your configuration options depend on whether the PTZ camera in question is of the absolute positioning or relative positioning kind Absolute For an absolute...

Page 57: ...to the required position 2 Having moved the PTZ camera to the required position select an undefined item may be labeled Undefined or with a position number in the Preset Positions section s list of pr...

Page 58: ...ou to move the PTZ camera along each of its axes the X axis allowing you to pan left right the Y axis allowing you to tilt the camera up down and the Z axis enabling you to zoom in and out the camera...

Page 59: ...st not contain spaces If preset position names on the camera or video encoder device contain other characters or spaces change the preset position names on the device before selecting the Use preset p...

Page 60: ...lient s list Preset Position on Events Section If you have specified events event or generic events you are able to make the PTZ camera automatically go to particular preset positions when particular...

Page 61: ...from a particular PTZ camera with one or more events you are able to select between all events defined on the NetDVMS system you are not limited to selecting events defined on a particular device To...

Page 62: ...c time and for moving a PTZ camera to a specific position upon manual PTZ control of the camera Note When you have defined your patrol schemes also remember to schedule use of the patrol schemes in th...

Page 63: ...positions you want to use A preset position can be used more than once in a patrol scheme for example if the preset position covers an especially important location Tip By pressing the CTRL or SHIFT...

Page 64: ...olling and remain at the position where motion was detected for a specified period of time To use this feature do the following 1 Select the Disable patrolling schedule if motion is detected check box...

Page 65: ...eparate units which may have separate timing devices power supplies etc camera time and NetDVMS system time may not correspond fully and this may occasionally lead to confusion As all images are time...

Page 66: ...ill also be able to back up archived records on backup media of your choice using your preferred backup software How Archiving Works For each camera for which archiving has been specified the contents...

Page 67: ...on channel 1 When an audio source is enabled audio is recorded to the associated camera s database This will affect the database s capacity for storing video It is thus important to bear in mind that...

Page 68: ...disk space goes below 150 MB plus 20 MB per camera example with ten cameras the server would be running out of disk space if the remaining available disk space went below 350 MB 150 MB plus 20 MB for...

Page 69: ...than 5 disk space left and the available disk space goes below 20 GB plus 1 GB per camera or o the available disk space goes below 75 MB plus 10 MB per camera example with ten cameras the server would...

Page 70: ...f the archiving viewing the file directly would not work since database content cannot be viewed as individual files only through a NetGuard EVS or Viewer In such situations the database will be put a...

Page 71: ...databases in the backup directory older than Lets you specify how many days you want to keep archived recordings for Archived recordings older than the specified number of days will automatically be...

Page 72: ...itional archiving times To add an archiving time to the list specify the required time in the Time to add field then click the Add button There must be at least one hour between each archiving time To...

Page 73: ...equired camera Specifying that archiving should apply for a specific camera Remember that only when you click OK is archiving actually enabled for the selected cameras ARCHIVING LOCATIONS FOR INDIVIDU...

Page 74: ...the button a path named New drive will appear in the list To specify a path simply click New drive to overwrite it The path you type must exist in the My Network Places folder Note that the path you...

Page 75: ...ce s MAC address will always be _1 Example 00408c51e181_1 Dynamic Archiving Dynamic archiving is ideal if you wish to archive to several drives during the same archiving process but do not want to wor...

Page 76: ...r the associated camera is online i e transmitting data to NetDVMS see Camera Alert Scheduler Window regardless whether video from the camera is being recorded or not Depending on your cameras recordi...

Page 77: ...required microphone in the Administrator window s Device Manager section then select Disable or Enable from the menu that appears Note On some devices a microphone can also be enabled disabled on the...

Page 78: ...ous plugins Downloading such plugins can be relevant for users if your organization uses add on products with NetDVMS What Does the Welcome Page Look Like The welcome page is a simple web page with li...

Page 79: ...system administrator having to set up anything The default configuration provides users with access to two features Ocularis Client Lite and NetGuard clients in language versions matching the languag...

Page 80: ...erver There is simply no need to have a feature or language version available on the server if nobody is going to use it You can however easily make more features and or languages available as require...

Page 81: ...l remove the installation of the features on the surveillance system server The features will disappear from the Download Manager but installation files for the features will be kept in the surveillan...

Page 82: ...recordings settings section you can enable the possible to manually start recording in NetGuard EVS Select the check box Enable manual start recording to enable manually start of recording In the Defa...

Page 83: ...ype the path to the required folder in the Logfile Path field or click the browse button next to the field to browse to the required folder Days to Log A new log file is created every day A log file o...

Page 84: ...e has been enabled in the E Mail setup window automatically be sent if NetDVMS loses contact with a camera regardless of any e mail alerts periods defined in the Camera Alert Scheduler window Don t se...

Page 85: ...use of SMS mobile phone text message alerts Note Use of the SMS alert feature requires that an external Siemens TC 35 GSM modem has been attached to a serial port on the computer running the NetDVMS...

Page 86: ...al server accesses the NetDVMS server over the internet or if the NetDVMS server has two or more network adapters you must specify the IP address to which the NetCentral server should connect If you d...

Page 87: ...iewer the content you specify in the Recipient s field will appear as the default value in the Viewer s dialog for sending evidence via e mail Users will be able to overwrite this default value Specif...

Page 88: ...y required minimum time in minutes to pass between the sending of each e mail alert per camera Note that this interval only applies for e mail alerts generated by detected motion or database related e...

Page 89: ...rograms NetDVMS Image Server Administrator Alternatively simply double click the Image Server Administrator desktop shortcut Each section of the Image Server Administrator window is described in the f...

Page 90: ...be available from the internet The default port number is 80 You are able to change the default port number Local IP Ranges Opens the Define local IP ranges window in which you are able to define IP a...

Page 91: ...ield Note A four minute session timeout period applies for access client sessions on the Image Server In many cases access client users may not notice this at all However the session timeout period wi...

Page 92: ...er slave setup remote users and their rights must be defined in the Image Server Administrator window on the master server as well as on each of the slave servers Note Only cameras to which a remote u...

Page 93: ...Install NetDVMS 6 0 or later on the master server 2 In the Image Server Administrator window on the master server select the Pre 6 0 Version Slaves check box 3 Click OK to close the master server s I...

Page 94: ...VMS logging in About Logging Language Support and XML Encoding Section In the Language Support and XML Encoding section select the language character set used by the NetDVMS server and access clients...

Page 95: ...al IP ranges window You may define as many local IP address ranges as required If required an IP address range may include only one IP address example 192 168 10 1 192 168 10 1 3 When ready click the...

Page 96: ...mply type the IP address in the Hostname field when adding the slave server Remember that if on a local network the local IP address of the slave server must be used Before you start using your master...

Page 97: ...systems it identifies resources on a network in order for users or applications to access them Users and if required groups of users are specified centrally in Active Directory In short the benefits...

Page 98: ...cation click the User administration window s Add Basic User button specify required user name and password and click OK This will add the user to the User administration window s list of users In the...

Page 99: ...user s user name or password is only possible if the user in question is of the type Basic user the details of Windows users imported from Active Directory are edited through Active Directory To edit...

Page 100: ...on the Image Server NetGuard EVS or Ocularis Client Lite Users When users log in to NetGuard EVS or Ocularis Client Lite they must select between using basic or Windows based authentication Provide th...

Page 101: ...this by clicking the Image Server Administrator window s User Setup button To define access rights for a particular user do the following in the Define User Rights window 1 In the User list select the...

Page 102: ...by selected user list specify the features to which the user group should have access by selecting the features in the User Rights for the Selected Camera section Note that the features are listed in...

Page 103: ...feature is available in NetGuard EVS only Audio Ability to listen to recorded audio from the selected camera s microphone s available only if the selected camera has microphone s attached Note The Au...

Page 104: ...also able to use such detections from the device as input events Input may also be received in the form of TCP or UDP data packages which can be analyzed and if matching specified criteria used to ge...

Page 105: ...to regularly check the state of the devices input ports in order to detect whether input has been received Such state checking at regular intervals is called polling The interval between state checks...

Page 106: ...utput controlled operations are supported for the device and firmware used I O Setup Window s Defined Events List and Buttons The I O Setup window features a Defined events list in which input output...

Page 107: ...a specified number of seconds or minutes after the input event under which they are defined Timer events may be used for a wide variety of purposes the following are examples only A camera starts bas...

Page 108: ...efined for the device Multi camera devices Clicking the Add VMD Event Motion Detection button will open a simple dialog in which you select the required camera This way you are able to define a VMD ev...

Page 109: ...clicked Note Before you specify input events for a device verify that sensor operation is recognized by the device Most devices are capable of showing this in their configuration interfaces or via CG...

Page 110: ...mail alert when the input occurs Note In order to be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window Include image from camera Available only if th...

Page 111: ...gh Lets you select which of the device s input ports the sensor used for the input event should be connected to Event occurs when input goes Lets you select whether the input event should be triggered...

Page 112: ...s possible input events should be enabled and whether any alerts should be associated with enabled input events The Multiple Input Events window Note Before you specify input events for a device verif...

Page 113: ...of detection are configured on the device itself typically by accessing a browser based configuration interface on the device s IP address For more information refer to the documentation for the devi...

Page 114: ...operations are supported for the device and firmware used Add New Event Window s Fields The Add New Event window for devices capable of handling several input events contains the following fields Fie...

Page 115: ...d firmware used Access You access the Add New Output window by selecting the required device and clicking the Add new output event button in the I O Setup window If the device does not support output...

Page 116: ...the following characters Note Some camera devices only support output names of a certain length and or with a certain structure Refer to the camera s documentation for exact details Testing the Defin...

Page 117: ...t should be kept for five tenths of a second Note Some devices are only able to apply outputs for a relatively short time for example max five seconds Refer to the documentation for the device in ques...

Page 118: ...or sending event information from the device to the surveillance system via SMTP Default port is port 25 Polling Frequency 1 10 sec For a small number of devices primarily I O devices see Using Dedica...

Page 119: ...utes The New Timer window Access You are able to access the New Timer window in three ways If dealing with input and VMD events in the I O Setup window When you click the plus sign next to a device in...

Page 120: ...wide variety of purposes for example As start and stop events for use in the Camera Alert Scheduler window For example you can make a camera start or stop transferring video to the surveillance syste...

Page 121: ...ied Also two event buttons have been specified for an individual camera Specifying Event Buttons and Timer Events To specify an event button first determine whether you want the event button to be ava...

Page 122: ...when an event button is selected in NetGuard EVS a timer event stops the camera after 15 seconds A camera starts and the lights are switched on when an event button is selected in NetGuard EVS a timer...

Page 123: ...ons window Select an entry either global or for a specific camera in the Defined Events list then click the Add new event button Add New Event Window s Fields The Add New Event window for adding event...

Page 124: ...Edit Event window for editing event buttons from the Event Buttons window by first selecting the required event button in the Defined Events list then clicking the Edit selected button Edit Event Win...

Page 125: ...he SMS alert feature must have been set up in the SMS settings window Generic Events NetDVMS is able to analyze received TCP and or UDP data packages and automatically trigger an event when specified...

Page 126: ...ecifying generic events in which you are able to specify the rules and notification settings for individual TCP and or UDP based events When an existing event is selected in the list clicking the Add...

Page 127: ...w for specifying generic events Access You access the Add New Event window for specifying generic events from the Generic Events window by clicking the Add new event button The Add New Event window fo...

Page 128: ...hat the received package should contain the terms User001 and Door053 the event will be triggered if the received package contains the terms User001 and Door053 and Sunday as your required terms are c...

Page 129: ...field everything between the quotation marks must appear together in the package in the specified sequence in order to match your criterion If the terms must appear in the package but not necessarily...

Page 130: ...tem will first look for any packages containing either of the terms User001 or Door053 then it will take the results and run through them in order to see which packages also contain the term Sunday Le...

Page 131: ...f the terms is present As a rule of thumb the more terms you combine with OR the more results you will retrieve Example Many results match the criterion User001 OR Door053 OR Sunday Remove Lets you re...

Page 132: ...ve specified a new generic event click OK Edit Event Window The Edit Event window for editing generic events lets you edit the settings for an event based on input from external sources using the TCP...

Page 133: ...ule type Lets you select how particular NetDVMS should be when analyzing received data packages Match In order for the event to occur the received package must contain exactly the message specified in...

Page 134: ...out for when analyzing data packages Specify one or more terms then click the Add button to add the specified term s to the Event message include field the content of which will be used for the actual...

Page 135: ...gether as a logical unit in other words they can be used to force a certain processing order in the analysis Example User001 OR Door053 AND Sunday In the example the two OR terms will be processed fir...

Page 136: ...OR Sunday In the above example the term User001 or the term Door053 or the term Sunday must be present in order for the criterion to be met The criterion is satisfied even if only one of the terms is...

Page 137: ...be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window Include image from camera Available only if the Send e mail if this event occurs check box is se...

Page 138: ...articular device To associate a particular event with a particular output do the following Select the required event in the Available Events list in the left side of the I O Control window Tip Events...

Page 139: ...ice Name Camera Name window requires that output has been defined in the I O Setup window You have a high degree of flexibility when associating a camera with particular outputs You are able to select...

Page 140: ...ontrol list Selecting Output for Use on Motion Detection You are able to select outputs to be triggered automatically when motion is detected in video from the camera Tip This feature does not require...

Page 141: ...m To add an input based event do the following 1 In the Administrator window click the I O Setup button This will open the I O Setup window 2 In the I O Setup window first select the camera or other d...

Page 142: ...e been set up in the E Mail setup window If requiring an image recorded at the time of the event to be included in the e mail alert also check the Include image from camera check box and select the re...

Page 143: ...buttons let users manually trigger events from NetGuard EVS In NetGuard EVS event buttons are actually not buttons instead users manually trigger events by selecting them from a list See also About Ev...

Page 144: ...e sent automatically when the event occurs select the Send SMS if this event occurs check box Note that in order to be able to use SMS alerts the SMS alert feature must have been set up in the SMS set...

Page 145: ...the devices own software typically by accessing a browser based configuration interface on the device s IP address Events based on motion detected on a device itself are not VMD Events they are input...

Page 146: ...epeat above process How to Add a Generic Event NetDVMS is able to analyze received TCP and or UDP data packages and automatically trigger an event when specified criteria are met This way you are able...

Page 147: ...s Match if the received package must contain only the exact message specified in the Event message include field see description in the following Search if the received package must contain the messag...

Page 148: ...system administrators defining actions to be triggered by events the generic event will now be selectable in line with other events defined on NetDVMS Tip See also How to Test a Generic Event Once yo...

Page 149: ...ise you cannot be sure that it is your generic event which triggers the event notification Once you are done testing you can move any temporarily removed events back to the Active Events list 4 Click...

Page 150: ...the server repeating some or all of the characters it receives it will not have any impact as long as you are sure you type the required characters 8 Close the Telnet window by clicking the close butt...

Page 151: ...w s Defined Events list select the required event button then click the Add new event button to open the New Timer window If Adding the Timer Event under an Already Defined Generic Event Click the Adm...

Page 152: ...ent Buttons window You may have to click the expand icon in front of the name of the required device as well as the required main event to see the timer event Timer event associated with a generic eve...

Page 153: ...n defined on your NetDVMS system If you have already defined the output on your system begin at step 5 1 In the Administrator window click the I O Setup button This will open the I O Setup window 2 In...

Page 154: ...to test the output by clicking the Test Output button When ready click OK This will return you to the I O Setup window 4 In the I O Setup window your newly defined output is now listed you may have t...

Page 155: ...re not limited to selecting output connected to the camera itself If output has been defined on other cameras devices on the NetDVMS system this output will also be selectable in the All Outputs list...

Page 156: ...he output does not necessarily have to be physically connected to the motion detecting camera To add a motion triggered output do the following Note The following describes one way of adding a motion...

Page 157: ...device in question for exact information External output name Specify a name for the output The name will appear on the button list with which users will be able to manually trigger the output Note th...

Page 158: ...ide select the required output then click the button located between the All Outputs list and the On Motion Detected list This will copy the selected output to the On Motion Detected list which lists...

Page 159: ...itor on a network operating with NetDVMS Access You access the NetMatrix Configuration window by clicking the NetMatrix button in the Administrator window The NetMatrix Configuration window has two ta...

Page 160: ...removal Name Used when adding a new NetMatrix recipient or editing the properties of an existing one Type a name for the NetMatrix recipient The name will appear in various day to day usage situations...

Page 161: ...t with the changes made during editing Add Available only if you have added properties of a new NetMatrix recipient in the Name Address Port Password and possibly NetGuard EVS fields Adds the new NetM...

Page 162: ...out basis Each time a new event occurs video from the latest event is displayed prominently in a specific position on the NetMatrix recipient while at the same time video from the older events is shi...

Page 163: ...Lite and NetGuard EVS have features for viewing live video which are far superior to those previously available in the Monitor application Tip NetGuard EVS is automatically installed on the surveillan...

Page 164: ...op the Recording Server service view log files etc Starting the Recording Server Service To start the Recording Server service do the following Right click the notification area s Recording Server ico...

Page 165: ...ted cameras The status of each server camera is indicated by a color Green indicates that the server or camera is running correctly Gray indicates that the camera not the server is not running Typical...

Page 166: ...erver icon 2 In the menu that appears select Open Recording Server Log File For more information about log files see About Logging Viewing the Image Server Log File To view the Image Server log file d...

Page 167: ...he Administrator window Pausing the Recording Server Service To pause the Recording Server service click the Pause button IMPORTANT While the Recording Server service is paused no video or audio will...

Page 168: ...time You are also able to specify when the camera should speedup recording and if e mail alerts or SMS alerts should be triggered if motion is detected during specific periods of time If using PTZ cam...

Page 169: ...o set or clear when the camera should always never speedup recording Note The Speedup check box is only available if you have enabled speedup in the Camera Settings for Device Name Camera Name window...

Page 170: ...hat events have been defined Read more about events in About Input Events Output Stop event When you set an Online period you will be asked whether you want the selected camera to transfer video to th...

Page 171: ...you are able to toggle between the calendar s default seven day view and a single day view The single day view provides you with five minute interval indications allowing you to specify periods preci...

Page 172: ...lored Bars The calendar uses colored bars to indicate active periods for each option Online E mail SMS etc In the Online bar active periods are indicated in either pink or yellow Pink indicates that t...

Page 173: ...m one camera to another Paste Schedule Lets you paste a copied schedule for use with the selected camera The same copied schedule can be pasted to several cameras simply by selecting and pasting to on...

Page 174: ...rd With NetGuard EVS installed locally very feature rich based on the NET platform and thus highly flexible for future integration of plugins etc Example of NetGuard EVS With Ocularis Client Lite inst...

Page 175: ...system Download Manager In order to get copy of NetGuard NetGuard EVS or Ocularis Client Lite users connect to the surveillance system server which will present them with a welcome page The welcome p...

Page 176: ...on of new features plugins etc No Use NetGuard Do you require a very feature rich client application Yes Use Ocularis Client Lite or NetGuard EVS These clients offer considerably more features for rem...

Page 177: ...ent must be installed on remote user s computer NET Framework is required on computers running NetGuard EVS Remote User s Feature Set A good set of standard features Very feature rich Remote User s Ea...

Page 178: ...access to the surveillance system Tip See system requirements for NetGuard EVS under System Requirements NetGuard EVS must be installed locally on the remote user s computer Installing NetGuard EVS Ne...

Page 179: ...end on your browser version 5 NetGuard EVS Setup Wizard begins In the wizard click Next and follow the installation instructions Typically you download NetGuard EVS from the surveillance system server...

Page 180: ...installed locally on the remote user s computer Installing Ocularis Client Lite Ocularis Client Lite can be installed in three ways Download and Install Ocularis Client Lite from the surveillance sys...

Page 181: ...ong other things be used for distributing and installing software applications such as Ocularis Client Lite over local networks 1 Locate the self extracting Ocularis Client Lite installation exe file...

Page 182: ...speed up the login process Address Type the URL or IP address of the surveillance system server Port Specify the port number to use when logging in to NetGuard In most circumstances port 80 is used A...

Page 183: ...DVMS surveillance system via a PDA Personal Digital Assistant a handheld computer device with a wireless connection Handheld remote access can be highly valuable in many situations For example first r...

Page 184: ...n the NetPDA NetCell Client and the Image Server The NetPDA NetCell Server also handles resizing of surveillance video to fit the screen layout of the NetPDA NetCell Client Before the NetPDA NetCell S...

Page 185: ...s default settings may cause a later NET Framework version to be used instead of NET Framework 1 1 4322 To verify change which NET Framework version is used do the following 1 Click Start and select C...

Page 186: ...l open Allowing Use of NET Framework Windows 2003 Only When NET Framework is installed you must allow use of NET Framework by doing the following 1 Click Start and select Control Panel 2 Click Adminis...

Page 187: ...ad any new service packs or security packs Installing the NetPDA NetCell Server To Install the NetPDA NetCell Server do the following Note The following procedures describe installation of the NetPDA...

Page 188: ...the TCP Port number to the number that NetPDA NetCell Server is going to use the default port for the NetPDA NetCell Server is 8080 then click OK Back in the Internet Information Services dialog veri...

Page 189: ...ge Server default is port 80 then click Next An Important Note is displayed it is highly recommended that you read it When ready click Next This will take you to the Select Installation Address step I...

Page 190: ...test interface in a browser Log in to the test interface by typing the user name and password as set up on the Image Server then click the Login button The test interface will now log in to the Image...

Page 191: ...Solutions Start the NetPDA NetCell Server Administrator from the desktop shortcut and verify that the IP address or hostname in the Host IP field points to your Image Server Also make sure that the po...

Page 192: ...n the PC the ActiveSync program will display the Add Remove Programs dialog which lets you transfer and install the NetPDA NetCell Client on the PDA Click Yes to install the NetPDA NetCell Client in t...

Page 193: ...first started your NetPDA NetCell Client must be configured before it is able to connect to the NetPDA NetCell Server Note During configuration you will be asked to specify the NetPDA NetCell Server...

Page 194: ...OK to store the configuration You are now ready to use your NetPDA NetCell Client see Using the NetPDA NetCell Client for more information The NetPDA NetCell Client is used for viewing live and record...

Page 195: ...a list select the required camera Tap the LIVE button You will now see live video from the selected camera in the NetPDA NetCell Client s regular view in which about half of the display is available f...

Page 196: ...he selected camera is a PTZ Pan Tilt Zoom camera you are able to control the position of the camera with the NetPDA NetCell Client s PTZ controls To move a PTZ camera tap one of the PTZ control s dire...

Page 197: ...eo is viewed in full screen Output Control If manually controlled output such as lights sirens etc has been set up for the selected camera you are able to trigger the output from the NetPDA NetCell Cl...

Page 198: ...t image Move to next sequence Move to last image in camera s database When you have browsed to the point in time you want to view recordings from use the Playback buttons From left to right the Playba...

Page 199: ...ired date in the Date field and the required time hours minutes seconds in the Time fields then tap OK The playback view will now display an image recorded at the specified time If no recordings are a...

Page 200: ...ailable for viewing the video as the rest of the space is taken up by the navigation controls If you require a better view of the video you can easily switch to full screen view When viewing recorded...

Page 201: ...s the Viewer from Windows Start menu Select Start All Programs NetDVMS Viewer By people who have received video evidence material from your surveillance system This type of users are typically police...

Page 202: ...As part of the data exchange between computers on the NetDVMS NetMatrix system other computers exactly which computers are defined as part of the NetMatrix configuration are able to send commands to...

Page 203: ...t few simple steps in the installation wizard until you are asked to select the setup type that best suits your needs If you want a shortcut to the NetMatrix Monitor application placed on your desktop...

Page 204: ...em server consult your surveillance system administrator if in doubt 4 Specify which hosts other computers are allowed to send commands to your NetMatrix Monitor If commands from any host should be ac...

Page 205: ...a Info If selected default this setting will show camera information in the NetMatrix Monitor window This allows camera names or camera IP addresses to be displayed even if the NetMatrix Monitor windo...

Page 206: ...first out principle Video feeds will remain in the position in which they were loaded when all four positions are used any new video feeds will replace the oldest image feeds If you select Insert Came...

Page 207: ...lected this setting will show a small alert box in the bottom right corner of your screen when a connect command is received The alert box will close automatically after 10 seconds o Show Window If se...

Page 208: ...atrix Monitor window Opening the NetMatrix Monitor Window Depending on configuration the NetMatrix Monitor window may appear on your screen automatically If the NetMatrix Monitor application is not ru...

Page 209: ...st out principle Video feeds will remain in the position in which they were loaded when all four positions are used any new video feeds will replace the oldest video feeds A slightly different configu...

Page 210: ...e between viewing the NetMatrix Monitor window in full screen or regular view double click anywhere inside the NetMatrix Monitor window Changing the Configuration of a Running NetMatrix Monitor To cha...

Page 211: ...ompted to accept all received commands before they are executed When a command is received a small dialog will be displayed in the bottom right corner of your screen The dialog will display the IP add...

Page 212: ...s the NetMatrix Monitor window on top of other windows on your screen Config Lets you access the NetMatrix Monitor Configuration window Note that before the NetMatrix Monitor Configuration window open...

Page 213: ...Monitor shortcut on your desktop Shutting Down the NetMatrix Monitor Application Closing the NetMatrix Monitor window by clicking the close button in the NetMatrix Monitor window s title bar will not...

Page 214: ...ording Server service log files are by default placed in the folder containing the NetDVMS software Note however that the location as well as the number of days to log can be changed in the General Se...

Page 215: ...DD log e g www_20070615 log Image Import Service Log Files These files log activity regarding the Image Import service which is used for fetching pre alarm images and storing the fetched images in the...

Page 216: ...the form of error messages written in the log check file The following table lists possible error messages other non error messages may also appear in the log check file Error Message Description Log...

Page 217: ...s use the following procedure on the NetDVMS server s on which the Video Device Drivers are installed 1 Open Windows Control Panel and select Add or Remove Programs This will open the Add or Remove Pr...

Page 218: ...cally suggested Simply click Next to continue 6 On the wizard s third step select Device drivers from the menu and click Next 7 The wizard is now ready to install the video device drivers Click the In...

Page 219: ...time to 03 00 DST and the day thus has 23 hours In that case there is simply no data between 02 00 and 03 00 in the morning since that hour for that day did not exist Fall Switch from DST to Standard...

Page 220: ...m resources on scanning all the data which is being archived This may affect system performance negatively Also virus scanning software may temporarily lock each file it scans which may further impact...

Page 221: ...GB virtual memory reserved for running processes it has been seen that the Recording Server service in very large installations of NetDVMS may Behave erratically if getting very close to the 2 GB virt...

Page 222: ...to The boot entry ID number can be obtained by performing the command BOOTCFG QUERY this displays the contents of the boot ini file at the command prompt A reboot is required after editing the boot i...

Page 223: ...3072 Specifies 3 GB 3072 MB A reboot is required after editing the boot configuration data store for the changes to take effect Removing the 3GB Switch Select Start All Programs Accessories right clic...

Page 224: ...Next and complete the wizard s remaining steps Tip If you have used the NetPDA NetCell Client NetPDA NetCell Server solution you may also want to remove the NetPDA NetCell Server software from the se...

Page 225: ...Panel and select Add or Remove Programs 2 In the Add or Remove Programs window s list of currently installed programs select the NetMatrix Monitor 3 Click the Remove button and follow the removal ins...

Page 226: ...nd transferred to the PDA through ActiveSync 1 Connect the PDA to the PC on which ActiveSync and the NetPDA NetCell Client software is installed 2 Use Windows Add or Remove Programs feature to remove...

Page 227: ...etDVMS When such I O devices are added they can be used in events based system setup in the same way as a camera For more information about using I O devices see Using Dedicated I O Devices For inform...

Page 228: ...When ready click Next to go to the second step of the wizard 4 If a password is used for the device type the password for the device s administrator account called the admin or root account on some de...

Page 229: ...ult transferred to NetDVMS provided that the cameras are marked as online in the Camera Alert Scheduler Window also default If required you can disable a camera listed in the Device Manager section by...

Page 230: ...if the received package must contain only the exact message specified in the Event message include field see description in the following Search if the received package must contain the message speci...

Page 231: ...eneric item to see the listing Click OK to close the Generic Event window and return to the Administrator window For system administrators defining actions to be triggered by events the generic event...

Page 232: ...when triggered in either 1 10 seconds or seconds Note Some devices are only able to apply outputs for a relatively short time for example max five seconds Refer to the documentation for the device in...

Page 233: ...ailable then click the Settings button This will open the Camera Settings for Device Name Camera Name window 6 In the Camera Settings for Device Name Camera Name window click the Outputs button This w...

Page 234: ...e Camera Name window also lets you select output for automatic triggering on detected motion This is further described in How to Add a Motion Triggered Output 8 When ready click the Output Settings fo...

Page 235: ...ected then click the Add new output event button This will open the Add New Output window 3 In the Add New Output window the External output connected to field will show the name of the selected camer...

Page 236: ...d you may have to click the expand icon in front of the name of the camera or other device to see the listing Click OK to close the I O setup window and return to the Administrator window 5 In the Adm...

Page 237: ...etected by the camera Good to know You are not limited to selecting output connected to the camera itself If output has been defined on other cameras devices on the NetDVMS system this output will als...

Page 238: ...the recording after one minute and another timer event switches the lights off after two minutes To define a timer event do the following 1 A timer event requires that an input event VMD event generi...

Page 239: ...ent to see the timer event Timer event associated with an event button listed in Event Buttons window You may have to click the expand icon in front of the name of the required device as well as the r...

Page 240: ...elf are not VMD Events they are input events since they are based on input from the device Note Your motion detection settings for the camera in question will entirely determine when motion is detecte...

Page 241: ...rs System administrators define the criteria for each event for example a certain amount of detected motion or input from a specific sensor when the criteria are met the system interprets it as an eve...

Page 242: ...Note that in order to be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window If requiring an image recorded at the time of the event to be included in...

Page 243: ...meras move to specific preset positions activating output etc Several types of events exist see About Input Events Output In the following you will see how to define events based on input received fro...

Page 244: ...n the event occurs select the Send e mail if this event occurs check box Note that in order to be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window If...

Page 245: ...ters on which it should be possible to view NetMatrix triggered content such computers are known as NetMatrix recipients the Event tab lets you define which events should trigger which actions in indi...

Page 246: ...in the list Clicking the Delete button will remove the selected NetMatrix recipient You will be prompted to confirm the removal Name Used when adding a new NetMatrix recipient or editing the propertie...

Page 247: ...he properties of an existing NetMatrix recipient Updates the properties of the selected NetMatrix recipient with the changes made during editing Add Available only if you have added properties of a ne...

Page 248: ...fy the actual camera in the next step then connect again This option is useful because NetMatrix recipients are often able to show live video from more than one event in which case the live video will...

Page 249: ...nce system Remember that you are allowed to install and use only the number of cameras listed on your organization s license sheet regardless of you number of available DLKs For example a fully used f...

Page 250: ...er Windows includes a client for use with Telnet For this example we have created a generic event called Video Our generic event simply specifies that if the term video appears in a received TCP data...

Page 251: ...d EVS 6 In Windows Start menu select Run and type the following in the Open field If you are performing the test on the NetDVMS server itself telnet localhost 1234 If you are performing the test from...

Page 252: ...iggest reason for corrupt databases is the surveillance system server being shut down abruptly without files being saved and without the operating system being closed down properly This may happen due...

Page 253: ...surveillance system server and its surroundings are stable Strong heat make sure the server has adequate ventilation Strong magnetic fields avoid Power outages make sure you use a UPS see more inform...

Page 254: ...must specify the port number as well separated from the IP address or hostname by a colon http surveillance server IP address or hostname port number The content of the welcome page is managed through...

Page 255: ...be made available to users In the example these features are limited to NetGuard EVS and NetGuard The fourth level refers to particular versions of each feature such as version 4 5e which are or can b...

Page 256: ...le click the required installation exe file Tip You can find more language versions of the NetGuard EVS installer and additional language packs on the NetDVMS software DVD When a new feature has been...

Page 257: ...scanning software on the NetDVMS server it is likely that the virus scanning will use a considerable amount of system resources on scanning data from the Download Manager If allowed in your organizat...

Page 258: ...ing drop down links thus help save space If you wish to quickly collapse all texts from expanding drop down links in a help topic simply click the title of the topic on the help system s Contents tab...

Page 259: ...dingly in the routers or firewalls used if the slave servers are to be accessed from the internet Removing a Slave Server To remove a slave server from the Slave Administration window s list of slave...

Page 260: ...User Setup button in the Image Server Administrator window You are able to add new users in two ways which may be combined Basic user Lets you create a dedicated surveillance system user account with...

Page 261: ...bar 2 Clicking the icon gives you access to a access to a small menu Select About Adm from the menu 3 In the Software License Code field overwrite the existing SLC with the new one When ready click OK...

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