Other Troubles
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Tr
ou
bles
ho
otin
g
7
Printed images are
fading vertically.
The LED heads are dirty.
Wipe the LED heads with soft
tissue paper.
The toner is low.
Replace the toner cartridge.
The paper is unsuitable.
Use supported paper.
-
Printed images are light. The toner cartridge is not installed
properly.
Install the toner cartridge properly.
The toner is low.
Replace the toner cartridge.
The paper is moist.
Use paper stored in proper
temperature and humidity
conditions.
The paper is unsuitable.
Use supported paper.
-
The paper is unsuitable.
The settings of media type and
width are incorrect.
Press the <
SETTING
> key and
select [
Paper Setup
] > the paper
tray you are using, and then select
the proper values for [
Media
Type
] and [
Media Weight
]. Or,
select the thicker values for
[
Media Weight
].
The paper is recycled.
Press the <
SETTING
> key and
select [
Paper Setup
] > the paper
tray you are using, and then select
the thicker values for [
Media
Weight
].
Yellow and green are used in the
original document.
If the original data was
transmitted, ask the sender to
change the color of the original
document to black and white.
-
Printed images are
partially faded. White
spots and lines appear.
The paper is too moist or dry.
Use paper stored in proper
temperature and humidity
conditions.
[
Paper Black Setting
] or [
Paper
Color Setting
] is improperly con-
figured.
Press the <
SETTING
> key and
select [
Admin Setup
] > [
Setup
] > [
Print menu
] >
[
Printer Adjust
], and then
change the value for [
Paper Black
Setting
] or [
Paper Color Set-
ting
].
-
Vertical lines appear.
The image drum unit is damaged. Replace the image drum unit.
The toner is low.
Replace the toner cartridge.
The document glass and paper
feed roller of the ADF are dirty.
Clean the document glass and
paper feed roller.
Horizontal lines and
spots appear
periodically.
If the interval of lines or spots is
about 94 mm (4 inches), the
image drum (the green tube) is
damaged or dirty.
Lightly wipe the image drum with
soft tissue paper.
Replace the image drum unit if it is
damaged.
If the interval of lines or spots is
about 30 mm (1.5 inches), foreign
materials may be present on the
image drum unit.
Open and close the top cover, and
print again.
-
If it happens every 90 mm or so,
there is damage to the fuser unit.
Change the fuser unit.
The image drum unit has been
exposed to light.
Place the image drum unit back
into the machine and leave it for a
few hours. If it does not solve the
problem, replace the image drum
unit.
The paper feed path is dirty.
Print a few test copies.
-
Symptom
Point to check
Remedy
Reference