Error Messages
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Error Messages
This section explains the causes and remedies for the error messages displayed on the display screen
and the function of the <
STATUS
> key.
Error Messages Displayed on the Screen
Memo
In the following lists:
- "%COLOR%" indicates C (cyan), M (magenta), Y (yellow) or K (black)
- "%TRAY%" indicates tray 1, tray 2 or the MP tray
- "%ERRCODE%" indicates an error code
- "%FS_ERR%, "%CODE%", and "%FATALSTRING1%" indicate detailed information of errors
- "%MEDIA_SIZE%" indicates paper size
- "%MEDIA_TYPE%" indicates a paper type
If the displayed message includes "Please see Help for details", you can check countermeasures for the error by pressing the
<
?HELP
> key on the operator panel.
If in the displayed message there is "
to Close", press
on the control plan to remove the error.
Reference
For details on the function of the <
STATUS
> key, refer to "Checking the Machine's Status From the <STATUS> Key" on P. 140.
General Error Messages for All Functions
Error
code
Message
<Status>
key
Cause/Remedy
Inspection is required.
PU Flash Error
Blinks
Firmware error occurred.
Contact Oki Data's customer support center.
Inspection is required.
PU Communication Error
Blinks
Firmware error occurred.
Contact Oki Data's customer support center.
%COLOR% Toner Low.
Please see Help for details.
Lights
up*
The toner cartridge of the indicated color is low.
Prepare a new toner cartridge.
* If the <
SETTING
> key > [
Admin Setup
] > [
Device Man-
agement
] > [
System setup
] > [
Near life LED
] is set to
[
Disable
], the <
STATUS
> key does not turn on.
417
Please install new K Toner cartridge. : 417
Please see Help for details.
Blinks
The waste toner receptacle is full of waste toner.
Replace it the K toner cartridge.
550
551
552
553
%COLOR% Toner Cartridge Region
Mismatch: %ERRCODE%
Please see Help for details.
Blinks
The toner cartridge is not a genuine Oki toner
cartridge and may damage your machine. Use a
genuine Oki toner cartridge for the indicated
color.
550 : Y
551 : M
552 : C
553 : K
554
555
556
557
%COLOR% Toner Cartridge Region
Mismatch: %ERRCODE%
Please see Help for details.
Blinks
The toner cartridge is not intended for use with this
model.
Use a toner cartridge which is intended for use with
this model.
554 : Y
555 : M
556 : C
557 : K
OK
OK
