Other Troubles
- 149 -
Tr
ou
bles
ho
otin
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7
The Copied Output Is Different from the Original Document
Unable to copy.
Is the Continuous Scan mode on?
Select [
Scan completed
] on the
display screen.
Is the machine off line?
Press the <
> key on the
operator panel, and then select
[
On-Line/Off-Line
].
-
Do you have access to make
copies?
Enter your authorized PIN or user
name and password.
Unable to copy mixed
size documents.
Is [
Mixed Size
] set to [
OFF
]?
Set [
Mixed Size
] to [
ON
].
Advanced
Is the size of your document
compatible for making mixed size
copies?
Use documents of sizes supported
for mixed size copying.
Advanced
Is paper of all the sizes of your
original loaded?
Load paper of the required sizes on
each paper tray. The paper trays
need to be set to [
ON
] or [
ON
(Prior)
] from the <
SETTING
>
key > [
Paper Setup
] > [
Select
Tray
] > [
Copy
].
-
Unable to sort copies.
Is [
Sort
] set to [
OFF
]?
Set [
Sort
] to [
ON
].
Advanced
Is there memory overflow?
Install additional RAM (optional),
or reduce the number of
documents.
Symptom
Point to check
Remedy
Reference
The copied output is
different from the
original document.
Is [
DuplexCopy
] enabled?
Set [
DuplexCopy
] to [
OFF
].
Is [
Mixed Size
] set to [
ON
]?
Set [
Mixed Size
] to [
OFF
].
Advanced
The size of the copied
output is different from
the size of the original
document.
Is the proper size paper for the
document loaded on the paper
tray?
Load the proper size paper for the
document.
Is the zoom ratio properly set?
Set the proper zoom ratio.
Is [
Repeat
] set to [
ON
]?
Set [
Repeat
] to [
OFF
].
Advanced
A part of the document
image is missing on the
copied output.
Is [
Edge Erase
] set to [
ON
]?
Set [
Edge Erase
] to [
OFF
].
Advanced
Is [
Margin
] set to [
ON
]?
Set [
Margin
] to [
OFF
].
Advanced
Is [
N-in-1
] set to [
ON
]?
Set [
N-in-1
] to [
OFF
].
Advanced
Symptom
Point to check
Remedy
Reference
