Oce CS520, User Manual

Page: 148 / 472

When “Call for Service” Message Is Displayed
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When “Call for Service” Message Is Dis-
played
A “Call for Service” message indicates a machine condition that requires the
attention of your service representative.
The Call for Service Screen usually displays the telephone and facsimile numbers of
your service representative.
When the Call for Service Screen is displayed, be sure to contact
your service representative immediately by following the procedure
below.
1. Make note of the Report code No. indicated in the second line of
the message area.
If your machine uses the Remote Diagnostics option and is automatically
monitored by your service representative, the Key Operator can call for
service using the Key Operator setting. See p. 14-444.
After calling for service using the Key Operator setting, be sure to turn OFF
the power switch immediately, then unplug the machine as described here.