Remote Service: check the connection
After you configured the proxy, it is possible to test the connection between the printer and the
service organization.
Procedure
1.
Open the [Support] - [Remote Service] tab, and click on [Check connection].
2.
A message displays the answer, within 30 seconds. When configured correctly, the message [The
system is connected to Remote Service.] appears.
3.
Now the system is able to send data to the service organization. For example, Océ Meter
Manager, or [Remote Service] information.
NOTE
• For online viewing, approval of meter reads or service call entry via the web, please
refer to the company website. On the website you can create an account (“My
account”) to request access to both services.
• You can find feedback on the status of the connection and tooltip information in the
System monitor.
Remote Service: check the connection
Chapter 9 - Support
315
Summary of Contents for ColorWave 500
Page 1: ...Operation guide Océ ColorWave 500 ...
Page 4: ......
Page 10: ...Contents 10 ...
Page 11: ...Chapter 1 Introduction ...
Page 16: ...Available documentation 16 Chapter 1 Introduction ...
Page 17: ...Chapter 2 Get to Know the Printing System ...
Page 49: ...Chapter 3 Define your Workflow with Océ Express WebTools ...
Page 177: ...Chapter 4 Use the Printing System ...
Page 253: ...Chapter 5 Maintain the Printing System ...
Page 282: ...Calibrate the scanner 282 Chapter 5 Maintain the Printing System ...
Page 283: ...Chapter 6 License Management ...
Page 289: ...Chapter 7 Account Management ...
Page 297: ...Chapter 8 Solve Problems ...
Page 310: ...Print a test print 310 Chapter 8 Solve Problems ...
Page 311: ...Chapter 9 Support ...
Page 317: ...Chapter 10 Contact ...
Page 329: ......