Programming the In-Band DTMF Protocol
8.2.3.
Selecting a destination
If you have programmed an event to play a script, transfer to an extension, or a
mailbox dial the following command code to define the destination:
*202 + XX + YYYY + #
XX indicates the event number (00-39)
YYYY indicates the script number, an extension number or a mailbox number
NOTE
Make sure the script message has been recorded if transferring to a script.
8.2.4.
Defining the Time to Wait for the First DTMF Character
You can define the time period the unit must wait between answering a call and
receipt of the first character of an In-Band DTMF code. If the unit does not detect
a DTMF character within the defined period of time, it automatically plays the
Automated Attendant’s opening greeting.
To define the timeout until the first DTMF character, dial:
*210 + XXXX
Where
XXXX = 0000-9980 ms in steps of 20 ms (the default is 3 seconds).
8.2.5.
Defining the Time to Wait Between DTMF Characters
You can define the amount of time the unit must wait between receipts of each
DTMF character comprising an In-Band DTMF code. If a DTMF character is not
detected within the defined period of time and the In-Band DTMF code has not
been completed, the unit automatically plays the Automated Attendant’s opening
greeting.
To define the amount of time to wait between DTMF characters, dial:
*211 + XXX
Where
XXX = 000-980 ms in steps of 20 ms (The default is 500 ms).
Voice Mail and Auto Attendant System Installation and Programming Manual
8-4
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