General Description
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Night Mode
During non-working hours, the unit answers calls with a pre-recorded
nighttime greeting that enables the caller to leave a message in a requested
mailbox.
−
Holiday Mode
During holidays, the unit answers calls with a special greeting that enables
the caller to leave a message in a specific mailbox or in the operator’s
mailbox.
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Break Mode (Multi Breaks)
The system administrator can program parts of the day mode as break
time. During break time, the unit answers calls with a special greeting that
enables the caller to leave a message in a specific mailbox or in the
operator’s mailbox. You can program up to 10 breaks .
•
System Schedules (Auto-Mode)
If your organization has operating hours that vary from day to day, the system
administrator can define the daily operating schedules on a weekly basis,
including daytime, nighttime and break time hours. When the Auto mode is
activated, the unit automatically switches between the day, night and break
modes according to the pre-defined schedule.
The operator can override the pre-defined system schedule and switch
manually to day, night, break, or holiday mode using a password.
•
Holiday Schedules
The unit switches automatically to Holiday mode on dates programmed as
holidays. During holidays the unit answers calls with the special holiday
greeting.
•
Fax Detection
If the unit detects a fax tone (CNG) during the opening greeting, it
automatically transfers the call to the pre-defined fax extension.
•
Directory Listing (Dial By Name)
The unit can provide a list of mailbox owner names. The directory listing
enables calls to be transferred to all extensions configured within the list. A
caller can access the directory listing by following instructions during the
opening greeting.
In order to enable a directory listing call transfer, the mailbox owner must
record his name and a three-letter code. A caller can reach the proper
extension after dialing the respective code and verifying a correct extension
according to the mailbox owner’s name.
The system administrator enables two methods of directory listing: according
to the mailbox owners first or last name.
Voice Mail and Auto Attendant System Installation and Programming Manual
2-4
Summary of Contents for VoxBox
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