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Novell GROUPWISE 7 - 04-2007, Manual

Novell GROUPWISE 7 - 04-2007 is a powerful email and collaboration software system. You can easily navigate its features with the help of the detailed manual available for free download on our website. Stay organized and efficient with this essential tool for communication in any business setting.

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10

GroupWise 7 WebAccess Client User Guide

no

vd

ocx 

(e

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6 Ap
ril 20

07

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Summary of Contents for GROUPWISE 7 - 04-2007

Page 1: ...Novell w w w n o v e l l c o m novdocx en 6 April 2007 GroupWise 7 WebAccess Client User Guide GroupWise 7 A p r i l 1 6 2 0 0 7 W E B A C C E S S C L I E N T U S E R G U I D E...

Page 2: ...port or re export to entities on the current U S export exclusion lists or to any embargoed or terrorist countries as specified in the U S export laws You agree to not use deliverables for prohibited...

Page 3: ...Trademarks For Novell trademarks see the Novell Trademark and Service Mark list http www novell com company legal trademarks tmlist html Third Party Materials All third party trademarks are the prope...

Page 4: ...novdocx en 6 April 2007...

Page 5: ...u Receive 23 2 2 1 Opening an Item in Your Mailbox 23 2 2 2 Searching for an Item 23 2 2 3 Replying to an Item You Receive 24 2 2 4 Deleting Items You Receive 24 2 2 5 Undeleting Items 25 2 2 6 Markin...

Page 6: ...an Item 49 3 3 2 Managing Attached Files 50 3 4 Managing Sent Items 50 3 4 1 Confirming Delivery of Items You ve Sent 50 3 4 2 Displaying Sent Items 51 3 4 3 Retracting Items You ve Sent 51 3 4 4 Chec...

Page 7: ...dressing Items to a Group 83 6 2 3 Adding and Removing Contacts from a Personal Group 83 6 2 4 Viewing Group Information 83 6 2 5 Deleting a Group from a Personal Address Book 84 6 3 Using the Address...

Page 8: ...lient User Guide novdocx en 6 April 2007 8 GroupWise Frequently Asked Questions 97 A Documentation Updates 99 A 1 April 16 2007 99 A 2 February 26 2007 99 A 3 September 29 2006 100 A 4 May 31 2006 100...

Page 9: ...documentation included with this product Please use the User Comments feature at the bottom of each page of the online documentation or go to www novell com documentation feedback html and enter your...

Page 10: ...oss reference path A trademark symbol TM etc denotes a Novell trademark An asterisk denotes a third party trademark When a single pathname can be written with a backslash for some platforms or a forwa...

Page 11: ...2 Figure 1 1 WebAccess Login Page To log in to WebAccess 1 On the WebAccess login page enter your username and password 2 Select the language you d like to use from the Language drop down menu 3 Selec...

Page 12: ...ed by your GroupWise system administrator If you try to perform an action after you have been logged out you are prompted to log in again NOTE You must authenticate correctly to be returned to your wo...

Page 13: ...on page 14 Section 1 3 3 Folder List on page 14 Section 1 3 4 Item List on page 16 1 3 1 Nav Bar Figure 1 3 The GroupWise Nav Bar The Nav Bar provides for quick access to your most commonly used fold...

Page 14: ...n Icon Description Home Represents your GroupWise database All folders in you Main Window are subfolders of your home user folder Mailbox Lists all items you receive with the exception of scheduled it...

Page 15: ...hecklist Lists items you have moved to this folder You can move any items mail messages phone messages reminder notes tasks or appointments to this folder and arrange them in the order you want Each i...

Page 16: ...g the boxes to the left of the items Whenever you select items in the Item List and perform an action on them WebAccess updates the Item List To refresh the list manually open the folder again or clic...

Page 17: ...ion Web Page on page 17 Section 1 5 2 GroupWise Cool Solutions Web Community on page 17 1 5 1 GroupWise 7 Documentation Web Page For extensive GroupWise administration documentation go to the GroupWis...

Page 18: ...18 GroupWise 7 WebAccess Client User Guide novdocx en 6 April 2007...

Page 19: ...item types fit into three categories unscheduled scheduled and posted items Unscheduled Items Unscheduled items include mail messages and phone messages Both types of messages let you send a messages...

Page 20: ...page 20 Section 2 1 2 Sending a Phone Message on page 21 Section 2 1 3 Writing a Note on page 22 Section 2 1 4 Sending or Receiving an Internet Location on page 23 2 1 1 Sending a Mail Message 1 In th...

Page 21: ...eply or select to receive return notification 7 Click Send If a Web server outage occurs while you are composing a message your message is not lost when you click Send It is captured and appears at th...

Page 22: ...gh standard low request a reply or select to receive return notification 8 Click Send 2 1 3 Writing a Note 1 In the GroupWise WebAccess main window click New Note 2 Click Address Book to add recipient...

Page 23: ...is as simple as clicking your mouse to open the item Section 2 2 1 Opening an Item in Your Mailbox on page 23 Section 2 2 2 Searching for an Item on page 23 Section 2 2 3 Replying to an Item You Recei...

Page 24: ...2 2 3 Replying to an Item You Receive You can reply to an item you receive You can reply to the item s author or to everybody who originally received the item 1 Click the Mailbox icon in the Folder L...

Page 25: ...be undeleted 1 Click the Trash icon in the Folder List 2 Select the items then click Undelete at the top of the Item List or Click the item to open it then click Undelete or Right click the items clic...

Page 26: ...ssage to open it 3 Click Forward or Right click the item click Forward The original message is included as an attachment to the new message 4 Click Address Book to add recipients in the To CC and BC f...

Page 27: ...You Send on page 28 Section 2 3 3 Resending Items on page 28 2 3 1 Checking the Status of an Item You Send 1 Click the Sent Items icon in the Folder List 2 Click the item in the Item List or right cl...

Page 28: ...if GroupWise was able to retract it Right click the item in the Sent Items folder then click Properties Mail and phone messages cannot be retracted if they have already been opened 2 4 Printing from W...

Page 29: ...ems in a Find Results Folder on page 31 Section 2 5 7 Using the Checklist Folder on page 32 For more information see the following Using Folders in your Folder List see Section 1 3 3 Folder List on pa...

Page 30: ...ssages You can also use the Manage Folders icon in the toolbar to delete folders 1 In the Folder List click Manage Folders or right click a folder and click Delete Folder 2 Click the folder you want t...

Page 31: ...r You can select more than one item at a time 1 To move an item you received click the Mailbox icon in the Folder List or Nav Bar or To move an appointment task or note you have already accepted then...

Page 32: ...r in the Windows version of GroupWise GroupWise WebAccess lets you view the items in the Checklist folder In the Windows version of GroupWise you can create a checklist area at the top of any folder i...

Page 33: ...Locate the item in the Item List 3 Click the item to open it or right click the item click Open Checklist 4 Click Activate Checklist Due Date select a due date then click Save Close Marking a Checkli...

Page 34: ...Sharing tab You can share personal folders with other users Recipients of the shared folder receive a notification explaining that you have shared the folder with them They can then accept the folder...

Page 35: ...nged any shared folder rights or Click Close 2 6 2 Accepting a Shared Folder 1 Click the Mailbox icon in the Folder List 2 Click the shared folder notification to open it 3 Click Accept Folder to open...

Page 36: ...ts a GroupWise user access another GroupWise user s Mailbox to perform various actions such as reading sending accepting and declining items on behalf of the user This means that you can manage anothe...

Page 37: ...ntments tasks and notes By default All User Access does not allow any access to your Mailbox This section contains the following topics Section 2 8 1 Managing Someone Else s Mailbox on page 37 Section...

Page 38: ...n as a proxy specify the user ID in the Name field then skip to Step 6 5 Enter the search criteria needed to find the user whom you want to be a proxy then click Search In the list of users that is di...

Page 39: ...cess 3 Click All User Access to display the proxy rights assigned to this entry 4 Select the rights you want to give the All User Access entry Mail Phone Select Read to enable all users to read mail a...

Page 40: ...on from the Save in folder drop down menu or Select Browse for other folders to browse for a different location The saved item remains in your GroupWise folder until you delete it or it is deleted aut...

Page 41: ...hat are in the Trash the same way you save any other item See Section 2 9 1 Saving an Item on page 40 for more information 2 10 3 Emptying the Trash 1 In your Mailbox right click the Trash folder then...

Page 42: ...ser Guide novdocx en 6 April 2007 2 Select the item then click Undelete at the top of the Item List or Click the item to open it then click Undelete The item is moved from your Trash to the folder fro...

Page 43: ...ntments to schedule personal events such as a doctor s appointment a reminder to make a phone call at a certain time and so forth Appointments display on the Calendar See Section 4 1 Scheduling Appoin...

Page 44: ...Mail Messages A mail message has a primary recipient subject line and can be carbon copied and blind copied to other users You can also attach files sounds movies and OLE objects to your mail message...

Page 45: ...ields or To select usernames from a list click Address Book on the toolbar search for each user s name double click or select each user then click OK 3 Type a subject 4 Type a message You can specify...

Page 46: ...ature to Items You Send on page 46 6 Click Send on the toolbar 3 2 3 Adding A Signature to Items You Send Use Signatures to insert a signature or tagline at the end of items you send For example you c...

Page 47: ...create a signature GroupWise WebAccess stores it in your GroupWise Mailbox at your post office The GroupWise Linux and WebAccess clients share the same text signature while the GroupWise Windows clie...

Page 48: ...own corrections edit the word in the Replace with field then click Replace Skip Skips the word one time Spell Checker stops the next time it encounters the word Sometimes Spell Checker offers no repla...

Page 49: ...the file the browser might display the file launch an application to view the file in its native format or save the file Opening Attachments When you open an attached file the file is opened in your b...

Page 50: ...Sent on page 51 Section 3 4 4 Checking the Status of Your Items on page 51 Section 3 4 5 Receiving Notification About Items You Send on page 52 Section 3 4 6 Requesting a Reply for Items You Send on p...

Page 51: ...lete From All Mailboxes 3 Click OK To see which recipients have opened your message right click the item then click Properties 3 4 4 Checking the Status of Your Items Properties lets you check the sta...

Page 52: ...st a reply for an item open an item view and click the Send Options tab 2 In the Reply Requested section specify when you want to receive the reply If you select When convenient Reply Requested When c...

Page 53: ...Section 1 3 4 Item List on page 16 In addition all unopened items in your Mailbox are bolded to help you easily identify which items and documents you have not yet read For more information see Sectio...

Page 54: ...me field select the printer to use 3 Select the pages to print then click Print 3 5 5 Creating a Checklist Use the Checklist folder to create a task list You can move any items mail messages phone mes...

Page 55: ...ssign a due date and a numerical position order in the Checklist to an item open the item and add this information on the Checklist tab You can also create a checklist area in another folder and drag...

Page 56: ...ion to this item open it and type additional text on the Mail tab 7 To assign a due date to the item open it click the Checklist tab click Due on then click a date Assigning a Due Date to an Item in t...

Page 57: ...tion see Section 3 4 3 Retracting Items You ve Sent on page 51 and Section 4 1 2 Rescheduling an Appointment on page 59 For more information about managing items after they have been sent or received...

Page 58: ...me double click each user then click OK 3 Type the location description in the Location field 4 Specify the start date 5 Specify a start time and duration Duration can be in minutes hours or days 6 Sp...

Page 59: ...schedule and open it 3 In the appointment window click Resend on the toolbar 4 Make your changes then click Send on the toolbar 4 1 3 Canceling an Appointment You can cancel an appointment if you sche...

Page 60: ...y how you want the appointment to appear as with the Show As drop down menu Appointments can appear as Free Tentative Busy or Out of the Office 6 Optional Type a message You can specify many options s...

Page 61: ...and on the user s Calendar each day After it is accepted a task appears on the Calendar on its start date When the due date is past the task displays in red on the Calendar When you mark a task Compl...

Page 62: ...k OK 3 Select the date you want the task to begin and the date you want the task to be completed You can select the same date in both fields 4 Type the subject 5 Optional Type a priority for the task...

Page 63: ...e next day on your Calendar Completed tasks are distinguished by a check mark in your Calendar Overdue tasks display in red If you mark a task Completed then realize you left some part of it incomplet...

Page 64: ...e click each user then click OK 3 In the Start Date field select the date this reminder note should appear in the recipients Calendars You can specify many options such as making this reminder note a...

Page 65: ...are sent from Internet enabled collaboration clients Some of these clients include Microsoft Exchange Lotus Notes and Macintosh iCal 1 Open the appointment task or reminder note 2 Click Accept or Decl...

Page 66: ...66 GroupWise 7 WebAccess Client User Guide novdocx en 6 April 2007...

Page 67: ...ar from the toolbar the Nav Bar or from the Calendar folder in the GroupWise WebAccess main window The Calendar displays any appointments tasks and notes you received whether you have accepted them or...

Page 68: ...the current date To change dates within the current month click the desired date in the monthly calendar To move forward or backward one month click the arrow buttons next to the month header in the...

Page 69: ...To change the view to display another week s calendar click any date from the desired week in the monthly calendar To move forward or backward one month click the arrow buttons next to the month head...

Page 70: ...ndar click the month in the yearly calendar To move forward or backward one month click the arrow buttons next to the year header in the yearly calendar To view the current date s Day View calendar cl...

Page 71: ...intment then skip to Step 5 or Click Busy Search to find and insert an appointment time when all the recipients are available When you use Busy Search GroupWise lists times when the users whose schedu...

Page 72: ...Click Send or click Post 5 4 Assigning a Task 1 In the GroupWise WebAccess main window click New Task or In the HTML Calendar click New Task or In the Calendar right click a day and select New Task 2...

Page 73: ...to the message For this feature to work your browser must support attachments 9 Optional Click Send Options to select a security setting classification assign a priority high standard low request a re...

Page 74: ...nformation 5 7 Delegating an Appointment Note or Task 1 Click the Mailbox icon in the Folder List or If you have already accepted the appointment task or note click the Calendar icon in the Folder Lis...

Page 75: ...our Mailbox or Calendar open the item you want to save then click File Save As 2 Select the location in which to save the item 3 Type a filename for the item in the Name field 4 To save the item in a...

Page 76: ...76 GroupWise 7 WebAccess Client User Guide novdocx en 6 April 2007...

Page 77: ...ess book and you edit the entry s information in one book it is updated in all books Frequent Contacts Address Book You have one Frequent Contacts address book Your most frequently and most recently u...

Page 78: ...r each new character you type This section contains the following topics Section 6 1 1 Viewing People Resources or Groups in the Address Book on page 78 Section 6 1 2 Searching for an Entry in the Add...

Page 79: ...tries at one time 4 To list the first entries in the selected address book leave the search conditions boxes empty or To search for a specific entry click the icon to show another set of search condit...

Page 80: ...k Search 6 1 4 Addressing an Item 1 Open a new item 2 Click Address Book to open the Address Book By default the Address Book opens to the GroupWise address books 3 In the Address Books list select th...

Page 81: ...can include each co worker s address or name and a meeting place a resource in a personal group This section contains the following topics Section 6 2 1 Creating a Personal Group on page 81 Section 6...

Page 82: ...t the entries you want to add to the group click Save Group to display the Save Group dialog box 8 In the Personal Address Books list select the personal address book where you want to save the group...

Page 83: ...mple select Name begins with Project to find the Project Team group 4 Click the group s name 5 Click Modify then click Close The right pane of your Address Book window is now populated with the member...

Page 84: ...th It might be slightly modified to show only context appropriate options You can resize the Address Selector by dragging a corner of the window You can open a contact entry to view details by clickin...

Page 85: ...address books By default GroupWise WebAccess provides one predefined personal address book with your name as the title You can use your personal address book to add e mail addresses and information fo...

Page 86: ...ever only the system administrator can add and modify records in the system address book 6 5 2 Deleting a Personal Address Book 1 In the Main Window click on the toolbar 2 Click Address Book Options 3...

Page 87: ...asterisk This is required so that the entry can be listed in the Address Book If you want to send messages to the entry make sure you complete the E Mail Address field 6 Fill in any other fields you w...

Page 88: ...g a Personal Address Book 1 In the Main Window click on the toolbar 2 Click Address Book Options 3 Click Save As next to the personal address book you want to copy 4 Type a name for your address book...

Page 89: ...ction 7 5 Changing Your Time Zone on page 95 7 1 Specifying the Number of Messages to Display You can choose the number of messages that display in each window 1 In the GroupWise WebAccess main window...

Page 90: ...omate your Mailbox while you are away or delete unwanted items Rules are stored in your GroupWise Mailbox at your post office Because of this rules you define in other versions of the GroupWise client...

Page 91: ...to all new items or only new items that meet the criteria you establish Forward Forwards an item to the recipients you specify You can apply the rule to all new items or only new items that meet the c...

Page 92: ...ated If you don t want the rule to be active at this time deselect the rule s Activate box then click Save or To keep the rule active click Close When you create a rule GroupWise WebAccess stores it i...

Page 93: ...to the e mail indicating that it is moving from the old account to the new For example From msmith corporate com to marys corporate com 8 Use the message field to include any other notes or instructi...

Page 94: ...ms are gray 1 In the GroupWise WebAccess main window click the Options icon 2 Click Send Options 3 Select a priority The small icon next to an item in the Mailbox is red when the priority is high whit...

Page 95: ...is not supported in GroupWise WebAccess 4 Click Save then click Close 7 5 Changing Your Time Zone To ensure that dates and times are correct in messages appointments and other time relevant informati...

Page 96: ...96 GroupWise 7 WebAccess Client User Guide novdocx en 6 April 2007 2 Click Time Zone 3 Select the time zone you want your GroupWise WebAccess messages and appointments based on 4 Click Save...

Page 97: ...t users who have not found the information they need in the GroupWise client online help or User Guides This section contains the following information How Do I Find What I Need in the GroupWise Clien...

Page 98: ...98 GroupWise 7 WebAccess Client User Guide novdocx en 6 April 2007...

Page 99: ...ebruary 26 2007 Table A 2 February 26 2007 Updates Location Update Section 2 1 Composing Items on page 19 Added a paragraph about the WebAccess client using the default browser text size Section 1 3 3...

Page 100: ...esending Items on page 28 Added a section on how to resend an item Chapter 6 Using the Address Book on page 77 Added additional information about recipients being automatically added to the Frequent C...

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