Nortel 4050, User Manual

Page: 844 / 922

844 Chapter 18 Troubleshooting
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If the operational status of the Nortel SNAS 4050 is still down, reboot the
machine. On the device, press the Power button on the back panel to turn the
machine off, wait until the fan comes to a standstill, and then press the Power
button again to turn the machine on. Log on as the Administrator user when the
login prompt appears.
A user password is lost
There are four types of system user passwords:
• “Administrator user password” on page 844
• “Operator user password” on page 844
• “Root user password” on page 844
• “Boot user password” on page 845
Administrator user password
If you have lost the Administrator user password the only way to regain access to
the Nortel SNAS 4050 as the Administrator user is to reinstall the software, using
a console connection as the Boot user.
For more information, see “Reinstalling the software” on page 763 .
Operator user password
If you have lost the Operator user password, log on as the Administrator user and
define a new Operator user password. Only the Administrator user can change the
Operator user password.
For more information, see “Changing another user’s password” on page 367 .
Root user password
If you have lost the Root user password, log on as the Administrator user and
define a new Root user password. Only the Administrator user can change the
Root user password. For more information, see
“Changing another user’s
password” on page 367 .