Nokia IP60 - Security Appliance, User Manual

Page: 474 / 494

Connectivity
474 Nokia IP60 Security Appliance User Guide
If you were not instructed to configure a dialer in your operating system, your equipment is most
likely configured as a DSL router. Configure a LAN connection, even if you are using a DSL
connection.
For instructions, see Configuring the Internet Connection on page 67.
I cannot access my Cable broadband connection. What should I do?
Some cable ISPs require you to register the MAC address of the device behind the cable modem.
You may need to clone your Ethernet adapter MAC address onto the IP60 appliance. For
instructions, see
Configuring the Internet Connection on page 67.
Some cable ISPs require using a hostname for the connection. Try reconfiguring your Internet
connection and specifying a hostname. For further information, see
Configuring the Internet
Connection on page 67.
I cannot access http://my.firewall or http://my.vpn. What should I do?
Verify that the IP60 appliance is operating.
Check if the LED for the LAN port used by your computer is green. If not, check if the network
cable linking your computer to the IP60 appliance is connected properly.
By default, unencrypted HTTP access is not allowed from the wireless LAN to http://my.firewall
or http://my.vpn. Therefore, if you are connecting from the wireless LAN, try connecting to
https://my.firewall instead.
Try surfing to 192.168.10.1 instead of to my.firewall.
Note:
192.168.10 is the default value, and it may vary if you changed it in the
My
Network
page.
Check your TCP/IP configuration according to Installing and Setting up the Nokia IP60
Appliance on page 39.
Restart your IP60 appliance and your broadband modem by disconnecting the power and
reconnecting after 5 seconds.
If your Web browser is configured to use an HTTP proxy to access the
Internet, add my.firewall or my.vpn to your proxy exceptions list.
My network seems extremely slow. What should I do?
The Ethernet cables may be faulty. For proper operation, the IP60 appliance requires STP CAT5
(Shielded Twisted Pair Category 5) Ethernet cables. Make sure that this specification is printed
on your cables.
Your Ethernet card may be faulty or incorrectly configured. Try replacing your Ethernet card.
There may be an IP address conflict in your network. Check that the TCP/IP settings of all your
computers are configured to obtain an IP address automatically.
I changed the network settings to incorrect values and am unable to correct my error. What should I do?
Reset the network to its default settings using the button on the back of the IP60 appliance unit. See
Resetting the Nokia IP60 Appliance to Defaults on page 453.