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Netscout OneTouch AT G2, User Manual

The Netscout OneTouch AT G2 user manual is your ultimate guide to effectively utilizing this powerful network troubleshooting tool. Available for free download at manualshive.com, this comprehensive manual allows you to unlock the full potential of the product, ensuring smooth operations and efficient network management.

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Chapter 8: Wi-Fi Analysis

Wi-Fi TOOLS

241

Roamed from:

 This is the prior AP to which the OneTouch analyzer 

was associated.

Roamed at:

 This is the time when the OneTouch analyzer 

associated with the current AP.

Connected for:

 This is the elapsed time that the OneTouch 

analyzer has been connected to the current AP.

For OneTouch AT G2 users:

 If you roam from one AP and 

connect to another AP, the reason for the roam appears here, 
under 

Connected for

.

Number of roams:

 This is the number of times the OneTouch 

analyzer has roamed to a new AP.

If you connect to an SSID, you can roam among the APs 
that support the connected SSID.

If you connect to a specific AP, no roaming will occur. If 
you move out of the AP’s range, the connection will drop.

Profile Used:

 The profile in use is shown at the bottom of the 

screen.

Summary of Contents for OneTouch AT G2

Page 1: ...d 01 2018 for Software Release v6 5 1 2018 NETSCOUT SYSTEMS Inc All Rights Reserved All product names are trademarks of their respective companies OneTouch AT G2 and OneTouch AT Network Assistant User Manual ...

Page 2: ...ense Agreement All other Use is prohibited except as described herein This Product may contain third party technology NETSCOUT may license such third party technology and documentation Third Party Materials for use with the Product only In the event the Product contains Third Party Materials or in the event you have the option to use the Product in conjunction with Third Party Materials as identif...

Page 3: ...and Use the Strap 9 OneTouch Platform 9 Remove and Install a Module 10 Connectors Keys and LEDs 11 Port A and Port B Connectors 15 Receive Rx Link and Transmit Tx LEDs 17 The HOME Screen 19 Shortcut Bar 20 Test Tiers 21 Touchscreen 24 Entering Text 24 Entering Passwords and Other Hidden Text 25 URL Keyboard 26 IPv4 Address Entry Keyboard 27 IPv6 Address Entry Keyboard 28 Set Preferences 29 Languag...

Page 4: ...P Test to the Home Screen 43 Connect to a Network 47 Establish a Wired Copper Connection 47 Establish a Fiber Connection 48 Establish a Wi Fi Connection 48 Run AutoTest 52 Icons Indicate Test Status 53 View the Test Results 54 View Detailed Test Results 55 Add More User Tests 56 Organize User Tests on the Test Tiers 57 Rename the Clouds 57 See Off Screen Tests 58 Run a Single User Test Again 58 Ed...

Page 5: ...Fiber Cable Diagnostics 74 Link Test 75 PoE Test 76 Wi Fi Analysis 82 Nearest Switch Test 82 Wi Fi Network Connect Test 86 Gateway Test 92 DHCP Server Test 95 DNS Server Test 99 Wired Analysis 102 Chapter 5 User Tests To Add a User Test 103 To Edit a User Test 104 Ping ICMP Test 105 Purpose 105 Configuration 105 How it Works 106 Results 107 Connect TCP Test 109 Purpose 109 Configuration 109 Result...

Page 6: ... 126 Wired Performance Test 129 Purpose 129 Configuration 130 Run the Test 139 How it Works 139 Results 139 Wi Fi Performance Test 144 Purpose 144 Configuration 145 Run the Test 149 How it Works 149 Results 150 Multicast IGMP Test 154 Purpose 154 Configuration 154 How it Works 155 Results 155 Video RTSP Test 156 Purpose 156 Configuration 157 How it Works 157 Results 158 Chapter 6 Profiles Asterisk...

Page 7: ...overy 169 How Wired Analysis Works 169 Results 170 To Show Wired Device Details 173 Wired Analysis Tools 177 Add Test 177 Port Scan 178 Path Analysis 179 MultiPort Statistics 184 Web Browser 190 Telnet SSH 190 Chapter 8 Wi Fi Analysis OneTouch AT G2 Additional Wi Fi Features 193 Enable Wi Fi 193 Enable Connect Mode 194 Wi Fi Icon on the HOME Screen 194 Stopped 194 Linked and testing 195 Linked but...

Page 8: ...t Details 221 Channel Analysis 222 Channel Overview 225 To Show Channel Details 226 Interferer Analysis 228 To Show Interferer Details 231 Wi Fi TOOLS 234 Name Tool 234 Authorization Status Tool and Default Setting 235 Connect Tool 238 Locate Tool 243 Chapter 9 Tools Test Settings 248 Wired 248 Wi Fi 252 Analysis 253 Link Live Cloud Tools 253 Claim Unit 253 Cloud Proxy 254 Port 254 Upload AutoTest...

Page 9: ...eens 306 Maintenance Tools 307 Version Information 307 Management Port 308 Battery Status 312 Language 312 Date Time 312 Number 312 Length 312 Timeout Period 313 Audible Tone 313 Power Line Frequency 313 Display 313 Update Software 314 Options 315 Export Logs 315 Factory Defaults Erase Data 316 Chapter 10 Packet Capture General Information about Capture Filters 319 Filters Perform a Logical AND Op...

Page 10: ...nd Frame Slice Size 325 Frame Size Limit 325 Frame Slice Size 325 Next Step 325 Wi Fi Packet Capture 325 Enable Wi Fi 326 Configure Wi Fi Packet Filtering 327 To Manually Configure a Filter 327 Channel 328 Channel Mode 328 Device BSSID MAC 329 Control Frames 329 Data Frames 329 Management Frames 330 Files Size Limit and Frame Slice Size 330 File Format 330 Next Step 330 To Automatically Configure ...

Page 11: ...SB Flash Drive 353 Chapter 12 Maintenance Maintenance 355 Clean the Analyzer 355 Extend the Life of the Battery 355 Store the Analyzer 356 Remove and Install the Battery 356 Chapter 13 Link Live Cloud Service Overview 359 Link Live Cloud Service Support Page 359 Infrastructure and User Tests in the Cloud 359 Setting Up and Accessing the Cloud Service 360 Creating a Link Live com Account 360 Claimi...

Page 12: ...s 368 Supported Network Standards 368 SFP Adapters 369 Wi Fi Antennas 369 Wi Fi Adapter 369 Power 372 Certifications and Compliance 372 Memory 373 Headset Jack 373 Dimensions 373 Weight 373 Display 373 Regulatory Information 373 FCC and IC Interference Statement 374 Identification Numbers 375 Exposure to RF Energy 376 Regulatory Statements 378 ...

Page 13: ... Menu 35 18 Management Port IP Address 35 19 The Home Screen 44 20 ADD TEST Screen 45 21 Connect TCP Test Setup Screen 45 22 URL Keyboard 46 23 Wi Fi Test Settings Screen 49 24 Signal Offsets Screen with Channel Selected 51 25 Noise Offsets Screen with Bands Selected 52 26 HOME Screen After Running AutoTest 54 27 Connect TCP Test Results Tab 55 28 Seeing Off Screen Tests 58 29 Wired OneTouch Resul...

Page 14: ...Wired Connection 128 59 Email Sent From IPv4 Wi Fi Connection 128 60 Wired Performance Test Performance Peer Screen 132 61 Wired Performance Test Setup Tab 137 62 Wired Performance Test Results Using a Single Frame Size 140 63 Test Results RFC 2544 Sweep Tabular View 141 64 Test Results RFC 2544 Sweep Graphical View 142 65 Wi Fi Performance Setup Tab 146 66 Wi Fi Performance Test Results 151 67 Mu...

Page 15: ...nect Tool Results 240 101 Network left and AP right Connection Logs 242 102 Directional Antenna Holder 244 103 AP Client LOCATE Screen 245 104 Interferer LOCATE Screen 246 105 Tools Screen 247 106 Link Live Cloud Tools 253 107 Testing Tools 256 108 The VoIP Analysis Configuration Screen SETUP Tab 258 109 The VoIP Analysis Results Screen MONITOR Tab 259 110 The VoIP Analysis Results Screen LOG Tab ...

Page 16: ... Screen 312 137 Capture Filters Logical AND Operation 320 138 Single Ended Packet Capture 321 139 Inline Packet Capture 322 140 The Wired CAPTURE Screen 323 141 Wi Fi Test Settings Screen 326 142 Wi Fi CAPTURE SETTINGS Screen 328 143 Wi Fi CAPTURE Screen 332 144 CAPTURE SETTINGS Screen 333 145 Wired Capture Results 335 146 Wi Fi Capture Results 336 147 The Four File Manager Screens 343 148 SAVE AS...

Page 17: ...nalyzer answers questions such as Can I connect to the wired and Wi Fi networks Are basic services such as DHCP and DNS operational Can I access the Internet from the network Are my email and FTP servers working Can I receive multicast video What is the performance of my wired Wi Fi network infrastructure The analyzer features User configurable tests User configurable Profiles Complete L1 L2 measu...

Page 18: ...n of using a Peer or Reflector Built in 10 100 Mbps management port and optional USB Wi Fi management port adapter Ethernet packet capture and Wi Fi packet capture The analyzer features a Setup Wizard that guides you through configuring the analyzer for testing See Setup Wizard on page 33 Figure 1 The OneTouch AT Network Assistant ...

Page 19: ...re use if the battery leaks Replace the batteries when the low battery indicator shows to prevent incorrect measurements Turn off the Product and disconnect all cables before you replace the battery Be sure that the battery polarity is correct to prevent battery leakage Table 1 Symbols W Warning or Caution Risk of damage or destruction to equipment or software See explanations in the manuals X War...

Page 20: ...perate the Product with covers removed or the case open Hazardous voltage exposure is possible Remove the input signals before you clean the Product Have an approved technician repair the Product Do not put metal objects into connectors Do not short the battery terminals together For Products with rechargeable batteries use only AC adapters approved for use with the Product to supply power to the ...

Page 21: ...e Product only as specified or hazardous laser radiation exposure can occur WCaution To prevent damage to the Product accessories or cables under test and to prevent data loss read all safety information given in all documentation supplied with the Product Do not connect the Product to a telephone line or ISDN line Use the correct cables and connectors when connecting the Product to a network Do n...

Page 22: ...tery You can use the AC adapter or the included lithium ion battery to supply power to the analyzer The AC adapter recharges the battery Charge the Battery Before you use the battery for the first time charge the battery for about 2 hours with the analyzer turned off A fully charged battery operates for approximately 4 hours of typical use The battery typically takes approximately 4 hours to recha...

Page 23: ... battery s charge drops below 20 If the battery is not installed in the analyzer the icon is red When the AC adapter is connected to the analyzer the AC Power Indicator LED see Figure 5 is red while the battery is charging green when fully charged If the battery s temperature is too high or too low to permit charging the AC Power Indicator turns yellow To see more information about the battery sta...

Page 24: ...ttery Recharge the battery frequently Do not let the battery discharge completely Do not keep the battery at temperatures below 20 C 4 F or above 50 C 122 F for periods longer than one week Before you put a battery into storage charge it to approximately 50 of full charge ...

Page 25: ... the strap on any two of the four attachment points on the analyzer GVO013 EPS Figure 2 Install and Use the Hang Strap OneTouch Platform The OneTouch platform is a handheld computer and display platform that accepts modules like the OneTouch AT G2 module The modules attach to the system as shown ...

Page 26: ...OneTouch AT and OneTouch AT G2 User Manual 10 Remove and Install a Module Switch off the analyzer s power before removing the module GVO004 EPS Figure 3 Remove and Install a Module ...

Page 27: ...scribes the external characteristics of the OneTouch AT hardware platform GVO005 EPS Figure 4 Features of the Main Unit LCD display with touch screen To change the brightness tap TOOLS Display See also Touchscreen on page 24 Press this key to go to the Home screen See The HOME Screen on page 19 ...

Page 28: ...hat appears on the display Power Key The Power Key illuminates when you switch the power on Press it again to switch the power off See also AC Adapter and Battery on page 6 GVO006 EPS Figure 5 Left Side View Management Port Connect to the analyzer via this 10 Mbps 100 Mbps RJ 45 Ethernet Port for Remote control of the analyzer Copying files to or from the analyzer Browsing the web from the analyze...

Page 29: ...is connector is for the Wi Fi Management Port feature and for managing files on a USB storage device such as a flash drive See Chapter 11 Managing Files beginning on page 341 Many USB flash drives have an LED on the front Note that the USB flash drive is inserted into the OneTouch analyzer with the back of the flash drive facing the front of the analyzer You do not need to software eject a USB sto...

Page 30: ...les on an SD card See Chapter 11 Managing Files beginning on page 341 GVO015 EPS Figure 7 Insert the SD Card You do not need to software eject the SD card before removing it Wait for the analyzer to stop writing to the card Then gently push the card in until a soft click is heard Release the card and remove it ...

Page 31: ... 100 1000 Mbps RJ45 Ethernet connector for copper connection 100 1000 Mbps standard SFP socket for fiber connection To connect to a network using a copper cable make a connection to the Port A RJ45 jack Appropriate cable and fiber types are listed in Chapter 14 Specifications beginning on page 367 To connect to a network using optical fiber insert the appropriate SFP adapter into the OneTouch anal...

Page 32: ...est The analyzer links when you tap the AutoTest button or press the AutoTest key If Ethernet connections are available at both the fiber and copper network ports the analyzer uses the fiber port GVO008 EPS Figure 9 Top End View LEDs Wi Fi Link Scanning Monitoring LED Wi Fi Activity LED Port A Link LED Port A Activity LED Port B Link LED Port B Activity LED ...

Page 33: ...hernet port Port A Port B and Wi Fi have two LEDs Link and Activity Table 2 Link LED LED State Meaning Off The port is not linked Green Link is established on the port Yellow Wi Fi scanning or monitoring mode Wi Fi port only Table 3 Activity LED LED State Meaning Off No activity Flashing Green Receive or transmit activity ...

Page 34: ...ompartment The battery pack can be replaced See Remove and Install the Battery on page 356 GVO016 EPS Figure 11 Kensington Security Slot Kensington Security Slot You can attach a Kensington security cable to physically secure the analyzer The Kensington security slot is on the back of the analyzer ...

Page 35: ...file in Use Asterisk indicates changes not saved Remote connection established Tap to take Screenshot Shortcut Bar Public Cloud Private Cloud Local Network Wired Analysis Access Point Wi Fi Analysis AutoTest Button Wi Fi IP Address Wired IP Address Cable Test and PoE OneTouch AT Nearest Switch DNS Server DHCP Server Default Gateway Test Tiers TOOLS button ...

Page 36: ...id running out of power To see more information about the battery status tap the Tools icon then scroll down and tap the Battery Status button See also AC Adapter and Battery on page 6 Profile Button A Profile contains OneTouch analyzer setup and test information An asterisk appears after the profile name if changes have been made but have not been saved to the named profile For more information s...

Page 37: ...hat are in the public cloud the internet Private Cloud Tier This tier is generally used for tests of servers that are in the private cloud the corporate intranet Local Network Tier This tier is generally used for tests of servers that are in the local network the premise Public Internet Cloud Touch the cloud to rename it See page 57 Private Intranet Cloud Touch the cloud to rename it See page 57 ...

Page 38: ... Tap the icon to show details of the DNS test If the service is unavailable a red X appears on the icon See page 99 Discovered Networks and Devices The total number of discovered devices is displayed beneath this icon Tap the icon to display the WIRED ANALYSIS screen For more information see Wired Analysis on page 167 Network Access Tier Nearest Switch Tap the icon to show details of the nearest s...

Page 39: ...of wired and Wi Fi transmit and receive statistics along with address information Note that the analyzer s wired and Wi Fi IP addresses are shown to the left and right of the icon Wi Fi Analysis Tap the icon to open the Wi Fi Analysis screen See Chapter 8 Wi Fi Analysis beginning on page 193 AutoTest Button Tap the button to run all configured tests The analyzer does not link on the wired or Wi Fi...

Page 40: ...ove copy or delete a test touch the test and hold your finger in place Choices will appear To clean the touchscreen turn off the analyzer then use a soft lint free cloth that is damp with alcohol or a mild detergent solution Entering Text When you tap a panel to enter text a keyboard is displayed on the bottom half of the screen Figure 13 To enter characters tap the characters on the keyboard To e...

Page 41: ... tap çñßà again Figure 13 Keyboards for Text Entry Entering Passwords and Other Hidden Text When entering passwords SNMP v1 v2 community strings or SNMP v3 credentials the characters are shown as dots To show characters in plain text as you type them 1 Clear all of the characters in the text box The lock and unlock icons will appear 2 Select the unlock icon Standard characters Accented characters ...

Page 42: ...racters and tapped the DONE button the characters can no longer be viewed as plain text The characters appear as a series of dots URL Keyboard When entering a URL the keyboard includes buttons for adding www to the beginning or com net or org to the end See Figure 14 Figure 14 Keyboard for URL Entry ...

Page 43: ...Text 27 IPv4 Address Entry Keyboard When entering an IPv4 address the keyboard includes buttons for entering common number combinations and disallows entry of alphabetic characters See Figure 15 Figure 15 Keyboard for IPv4 Address Entry ...

Page 44: ...customized with buttons for common number combinations the colon separator and hexadecimal digits An IPv6 address is represented by 8 groups of 16 bit hexadecimal values separated by colons Leading zeros can be omitted Groups of consecutive zeros can be replaced by a double colon Figure 16 Keyboard for IPv6 Address Entry ...

Page 45: ...date on the calendar Tap DONE to save your settings To set the time tap Time Tap up arrow or down arrow to increase or decrease the setting for hours minutes and seconds Tap DONE to save your settings To set the date format tap Date Format then select a format for the day DD month MM and year YYYY Note that the date format used in file naming of reports screen shots packet captures etc is based on...

Page 46: ...ease battery operating time the analyzer can turn off the backlight and or automatically power down when you do not press any keys for a specified period These settings only apply when the analyzer is operating on battery power 1 On the HOME screen tap TOOLS 2 Scroll down to the Maintenance Tools section and tap Timeout Period 3 Tap Backlight or Power Down 4 Select a time To always keep the backli...

Page 47: ...Chapter 1 Get Acquainted Set Preferences 31 2 Scroll down to the Maintenance Tools section and tap Power Line Frequency 3 Tap 50 Hz or 60 Hz according to your AC power frequency ...

Page 48: ...OneTouch AT and OneTouch AT G2 User Manual 32 ...

Page 49: ...epares the analyzer to run an informative AutoTest Working with the Setup Wizard If you want to skip the Setting Up the Cloud Service or Configuring the Analyzer s Settings and Tests task select the Don t show me this again check box at the beginning of the section At the beginning of each section a Yes No toggle control is displayed Keep the default selection Yes and tap the NEXT button to comple...

Page 50: ...dling Management Port Connection Problems If you get an error message stating that the OneTouch Internet connection was not established follow these steps to troubleshoot the problem Proxy Server If a network connection was established at the management port but the analyzer could not reach the Link Live Cloud site on the Internet the next screen displayed will give you the opportunity to specify ...

Page 51: ...Scroll down to the Maintenance Tools section and tap the Management Port button Figure 17 Management Port Button in TOOLS Menu 4 Ensure that the management port has an IP address as shown below Figure 18 Management Port IP Address ...

Page 52: ... screen prompts For more information see the following sections Working with the Setup Wizard on page 33 Setting Up and Accessing the Cloud Service on page 360 Handling Management Port Connection Problems on page 34 Configuring the Analyzer s Settings and Tests Next the Setup Wizard guides you through configuring network settings and tests and storing them in a Profile A Profile contains various t...

Page 53: ...u set up network infrastructure services tests DHCP server response time limit DNS server response time limit The last sections of the Setup Wizard let you set up network connectivity infrastructure network services network performance and application and protocol performance tests These are referred to as User Tests and they are shown as icons on the Test Tiers see page 21 on the HOME screen Ping...

Page 54: ...network settings without using the Setup Wizard 1 Tap TOOLS at the bottom left corner of the HOME screen 2 Select Wired from the list Network Connectivity Wi Fi In the next section you can configure your Wi Fi network settings e g RF bands SSID security and network address For information about W Fi network configuration see Establish a Wi Fi Connection on page 48 To manually configure Wi Fi setti...

Page 55: ...me limit for your DHCP server test Specify a name to look up and response time limit of your DNS server test For information about the DHCP server test see page 95 and for DNS test details see page 99 To manually configure your network s DHCP or DNS test settings outside of the Setup Wizard 1 On the HOME screen tap the DHCP icon or the DNS icon 2 Select the SETUP tab Application and Protocol Perfo...

Page 56: ...or detailed step by step instructions for adding a User Test without using the Setup Wizard see Adding User Tests on page 43 For general instructions on adding user tests without using the Setup Wizard see Chapter 5 User Tests beginning on page 103 ...

Page 57: ...etup Wizard Completion After completing the last configuration section the Setup Wizard asks you to save your new Profile The new Profile is loaded and ready to use on your OneTouch analyzer Now you are ready to run AutoTest and view the results Continue to the next chapter ...

Page 58: ...OneTouch AT and OneTouch AT G2 User Manual 42 ...

Page 59: ...sts User tests are tests that you create to test specific functionality of your network The following example explains how to add a Connect TCP user test to the HOME screen Other user tests can be added by performing similar steps You can also add user tests from a Wired Analysis screen as described in Wired Analysis Tools on page 177 Add a TCP Test to the Home Screen You can add user tests to any...

Page 60: ...cation port reachability using a TCP SYN ACK handshake 1 To add a Connect TCP user test touch and hold any white space on a test tier of the Home screen For this exercise touch and hold white space on the top tier Figure 19 The Home Screen Touch and hold white space User Tests are on the three Test Tiers Network Infrastructure Tests ...

Page 61: ...eration 45 The ADD TEST screen is displayed Figure 20 ADD TEST Screen 2 Tap Connect TCP The test s screen opens with the SETUP tab selected Figure 21 Connect TCP Test Setup Screen The SETUP tab is selected Server button ...

Page 62: ...s e g www and com on the keyboard help you to enter information quickly and easily 5 Tap the www button 6 Type enterprise netscout using the keyboard keys 7 Tap the com button 8 Tap the DONE button 9 The Name button allows you to assign a custom name to a test The test s name appears under the test s icon on the HOME screen and in OneTouch Reports For your convenience the OneTouch analyzer automat...

Page 63: ... button tap On and set the server s address and port Otherwise continue to the next step 14 Press the key to return to the HOME screen When you add a user test an asterisk appears after the Profile name to indicate that it has been changed but not yet saved See also Chapter 6 Profiles beginning on page 161 Connect to a Network You can connect the OneTouch analyzer to a network via network Port A o...

Page 64: ...ap from the adapter and slide the adapter into SFP Port A To remove gently pull the SFP s bail If the SFP has retention tabs press and hold the tabs on the sides of the adapter and pull it from the fiber port The OneTouch analyzer supports 100BASE FX and 1000BASE X SFP adapters Establish a Wi Fi Connection This section applies to OneTouch analyzers with the optional Wi Fi feature By default the On...

Page 65: ...t Settings Screen 4 Ensure that Enable Wi Fi is On 5 Using the Band button select operation in the 2 4 GHz band the 5 GHz band or both 6 Set Enable Connect to On When Enable Connect is set to Off the OneTouch analyzer will perform Wi Fi analysis as described on page 193 but it will not connect to a Wi Fi network ...

Page 66: ...er a static IP address enable IPv6 or change the analyzer s MAC These options are described on page 249 The options are the same for the analyzer s Wi Fi and wired test ports 11 For OneTouch AT G2 only The Roaming Threshold determines the signal level at which the driver begins searching for an alternate access point with a better signal Tap the left or right toggle buttons to adjust the threshold...

Page 67: ... of your specific Wi Fi network and client environments Tap the Signal Adjustment button to open the Signal Offsets screen Figure 24 Signal Offsets Screen with Channel Selected 15 If you want to change the signal offsets use the toggle button to select entire bands or individual channels to configure and then use the arrow buttons to set the dB as needed 16 Tap the back button ...

Page 68: ...oggle button to select entire bands or individual channels to configure and then use the arrow buttons to set the dB as needed 19 Tap the back button 20 Press the key on the front panel Run AutoTest AutoTest provides a comprehensive test of network infrastructure along with user defined tests The OneTouch analyzer does not initiate any link user test or infrastructure test activity until you run A...

Page 69: ... and from the analyzer during AutoTest See AutoTest Capture on page 337 Icons Indicate Test Status When AutoTest begins the AutoTest button changes to a stop button Tap the stop button if you want to stop AutoTest before it completes You can also stop AutoTest by pressing the AutoTest key As AutoTest runs each user test icon changes to indicate its status The test has not started The icon is faded...

Page 70: ...en AutoTest completes the shortcut bar s background turns green if all tests pass or red if any test fails View the Test Results On the HOME screen each test s icon indicates whether the test passed or failed Figure 26 HOME Screen After Running AutoTest Shortcut Bar Tap a test s icon to view detailed test results ...

Page 71: ...h IPv6 enabled To enable IPv6 testing see Wired on page 248 A red X indicates a failure A pair of dashes indicates that results for a test were not received DNS Lookup is the amount of time it took to resolve the optional URL into an IP address Current shows the amount of time it took to complete the last TCP connection SYN Sent shows the number of SYNs sent by the OneTouch analyzer ACK Received s...

Page 72: ...atus of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target servers IP and MAC addresses are displayed If you specified a target server s URL the IP addresses are supplied by DNS servers At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A green chec...

Page 73: ...t page 154 Video RTSP Test page 156 Organize User Tests on the Test Tiers User tests are performed starting with the left side of the bottom tier progressing from left to right on each tier ending with the right most test on the top tier You can use the test tiers to logically group your tests in a way that is meaningful to you You can customize the test tier names to match your logical test group...

Page 74: ...IN button Edit a User Test To edit a test tap its icon Tap the test s SETUP tab to edit the test parameters After editing a test if it has been run and results are displayed an asterisk is displayed on the RESULTS tab to indicate that the results are not current Re run the test to view current results The number of off screen tests is shown Tap the chevron to scroll to the tests that are currently...

Page 75: ... copied test appears to the right of the original test Tap the move icon then tap a highlighted destination to move the test If you do not tap one of the Cancel Delete Copy or Move icons you can tap a destination on one of the three user test tiers to move the test More About AutoTest AutoTest is the automatic test feature of the OneTouch AT analyzer AutoTest provides a comprehensive test of netwo...

Page 76: ...OneTouch analyzer is configured to connect to a Wi Fi network the Wi Fi link is re established Wired and Wi Fi IP addresses are requested All network infrastructure tests and user tests are re run The shortcut bar at the top of the screen turns green to indicate all tests passed or red to indicate that one or more tests failed Next Steps View Other Test Results To view the results of other tests r...

Page 77: ...display of SNMP enabled switch and gateway statistics and enable cross linking between wired and Wi Fi device details via the Discovery Button See SNMP on page 169 See also page 173 and page 211 for an explanation of the Discovery Button Store Your Test Setup in a Profile You can save OneTouch analyzer test configurations in Profiles See Profiles on page 161 See Wi Fi Analysis To see Wi Fi analysi...

Page 78: ...OneTouch AT and OneTouch AT G2 User Manual 62 Generate a Report See Reports on page 300 Set Up Remote Control of the Analyzer See Remote User Interface and File Access on page 347 ...

Page 79: ...on page 103 Each network infrastructure test is listed below Select a test in the list to view its instructions OneTouch Instrument page 63 Cable Test page 69 Link Test page 75 PoE Test page 76 Wi Fi Analysis page 82 Nearest Switch Test page 82 Wi Fi Network Connect Test page 86 Gateway Test page 92 DHCP Server Test page 95 DNS Server Test page 99 Wired Analysis page 102 OneTouch Instrument Descri...

Page 80: ...d reports on transmitted and received frames Received frames with errors are categorized based on the type of error and error counts are shown If an SFP is installed its manufacturer model type serial number and revision code are shown Results On the HOME screen the wired IP address is shown to the left of the OneTouch instrument icon and the Wi Fi IP address is shown on the right Tap the OneTouch...

Page 81: ...lyzer s wired test port are shown The analyzer s management port IP address is shown if it is linked at the bottom of this section Transmit Statistics The number of bytes total packets unicast packets multicast packets and broadcast packets transmitted by the OneTouch analyzer are shown Receive Statistics The following information is displayed ...

Page 82: ...length errors Undersize frames may be caused by a faulty or corrupt LAN driver Oversize Frames This counter increments each time a frame is received that exceeds 1518 bytes non VLAN or 1522 bytes on a VLAN contains a valid FCS and was otherwise well formed In general you should not see oversize frames though their presence is not a guarantee that the network is failing Oversize frames may be cause...

Page 83: ... opcode other than PAUSE but the frame has a valid CRC Alignment Errors This counter increments for each frame received that is from 64 bytes to 1518 bytes non VLAN or 1522 bytes on a VLAN in length contains an invalid FCS and is not an integral number of bytes Alignment errors may manifest as an inability to connect to the network or as intermittent connectivity Frame Length Errors This counter i...

Page 84: ...uch AT G2 User Manual 68 Wi Fi Results Tab Figure 30 Wi Fi OneTouch Results Figure 30 shows OneTouch instrument results on the Wi Fi tab Details of the analyzer s address are shown along with transmit and receive statistics ...

Page 85: ... link it performs cable test instead Copper Cable Test Configuration and Capabilities Connect an Ethernet cable to network Port A The other end of the cable can be Connected to a NETSCOUT WireView WireMapper This provides the most robust cable test The OneTouch analyz er Determines length Finds shorts and opens Tests shield continuity Finds splits impedance mismatch cross pair short mis wrapping c...

Page 86: ...tempts to link at 1 Gbps If it can t link at 1 Gbps it attempts to link at 100 Mbps then at 10 Mbps Results are reported on the CABLE Results screen Identifies normal or negative pair wise polarity e g pins 1 2 connected to pins 2 1 Results Run AutoTest then tap the cable icon on the home screen to view test results The following figures show the results of various analyzer and cable configuration...

Page 87: ...ire indicates an unshielded cable or a cable that has a broken shield The shield s status does not affect the test s pass fail result Figure 32 Shielded Crossover Cable Connected to WireMapper 1 HOME Screen icon CABLE Results Screen Unshielded cable or broken shield HOME Screen icon CABLE Results Screen The warning icon indicates that a crossover cable was detected ...

Page 88: ...terminated Cable with Shorts and Opens This shows an unterminated cable with shorts and opens connected to Port A HOME Screen icon CABLE Results Screen HOME Screen icon CABLE Results Screen The results screen shows which wires are open or shorted and the distance from the OneTouch analyzer to the cable fault ...

Page 89: ...gure 35 Cable Connected from Port A to Port B Figure 36 Cable With Only Two Pairs of Conductors This shows a cable with only two pairs of conductors connected from Port A to Port B HOME Screen icon CABLE Results Screen HOME Screen icon CABLE Results Screen ...

Page 90: ...er cable is shown in orange on the HOME screen Figure 38 Fiber Cable Shown on HOME Screen When a DDM Digital Diagnostics Monitoring capable SFP is installed in the OneTouch analyzer receive Rx power is displayed on the HOME screen along with link speed Vendor specific information is displayed on the OneTouch instrument results screen HOME Screen icon When no cable is connected the cable icon is no...

Page 91: ...E LINK PoE screen Advertised Speed indicates the speed s offered by the port where the analyzer is connected Actual Speed is the speed that was negotiated when the analyzer connected to the network Advertised Duplex is the duplex capability of the port Actual Duplex is the duplex that was negotiated when link was established Rx Pair is the wire pair on which link negotiation was offered by the por...

Page 92: ...emulate a Powered Device PD The OneTouch analyzer negotiates and reports the advertised class unloaded and loaded voltage loaded power and the pairs used to deliver power Configuration To configure the PoE test 1 Connect Port A of the OneTouch AT analyzer to the network 2 Ensure that a PoE device is not connected to Port B 3 On the HOME screen tap TOOLS 4 Tap the Wired button 5 Tap the Power over ...

Page 93: ...t panel The OneTouch analyzer requests the selected class 0 4 from the PSE Negotiation is performed for the selected class A PSE s power output can be measured up to the limit specified by the negotiated class using the OneTouch analyzer s TruePower feature Results If the voltage is below the PSE type s minimum or the delivered power is below the class s specified maximum deliverable power the tes...

Page 94: ...e power up to the class s maximum will be displayed If TruePower is off only the unloaded voltage is displayed Figure 39 HOME Screen PoE Test Passed Figure 39 shows the HOME screen after testing to Class 3 on a switch port capable of supplying the specified power Maximum power received from the PSE Voltage ...

Page 95: ...Chapter 4 Network Infrastructure Tests PoE Test 79 Tap the PoE test results on the HOME screen then tap the PoE tab to show detailed results Figure 40 Detailed PoE Test Results Test Passed ...

Page 96: ...G2 User Manual 80 Figure 41 HOME Screen PoE Test Failed Figure 41 shows the HOME screen after setting the OneTouch analyzer to request Class 4 from a Type 1 switch port A Type 1 switch cannot supply the power specified by Class 4 ...

Page 97: ...est 81 Figure 42 shows the CABLE LINK PoE results screen after setting the OneTouch analyzer to request Class 4 from a Type 1 switch port A Type 1 switch cannot supply the power specified by Class 4 Figure 42 Detailed PoE Test Results Test Failed ...

Page 98: ...re reported Configuration To display System Group information and Statistics they must be available on the network via SNMP and you must configure the OneTouch analyzer for SNMP See SNMP on page 169 How it Works Information is displayed based on its availability via Link Level Discovery Protocol LLDP Cisco Discovery Protocol CDP Extreme Discovery Protocol EDP Foundry Discovery Protocol FDP and via...

Page 99: ...o the Nearest Switch icon indicates that errors or dis cards were seen but the test otherwise passed A red X indi cates that the test failed When the OneTouch analyzer is connected to an un powered switch the un powered switch icon is displayed In this condition test results vary Apply power to the switch for complete test results ...

Page 100: ...OneTouch AT and OneTouch AT G2 User Manual 84 Run AutoTest then tap the Nearest Switch icon to show the results There are two tabs PORT and STATISTICS Figure 43 Nearest Switch PORT Tab ...

Page 101: ...stem group information and packet statistics for the port where the OneTouch analyzer is connected Statistics monitoring begins when AutoTest completes AutoTest is complete when the last user test finishes This is indicated by the AutoTest button on the display changing from the stop button to the check mark Statistics are updated every 15 seconds ...

Page 102: ...erformance metric indicating the speed of packets transmitted Tx rate as compared to the capability of the link Retries indicates the percentage of packets resent A higher percentage is an indication of network congestion and interference Signal and Noise The signal quality is a combination of signal strength of the connected AP and noise level in the connected channel high quality is represented ...

Page 103: ... attempt This can be a valuable troubleshooting aid When AutoTest completes the analyzer stays connected to the Wi Fi network You can roam from one AP to another and view data for each AP the OneTouch connects to Results are reported on the RESULTS tab The OneTouch analyzer collects and displays information about the currently connected AP including the manufacturer BSSID channel number etc The tr...

Page 104: ...curred see page 89 but the test otherwise passed Tap the AP icon for detailed results Figure 45 Wi Fi Network Connect Test Results RESULTS Tab Measurements are shown in rows as follows SSID The name of the network on which the Wi Fi connection was established during AutoTest AP This row shows the AP manufacturer BSSID and the time when the OneTouch analyzer connected to the network When you roam t...

Page 105: ...values If a value is not within normal limits a warning icon is shown next to the AP on the HOME screen and next to the value on the RESULTS tab See Figure 45 Tx Rate The transmission rate is shown in Mbps or Kbps then a slash then the maximum theoretical Tx rate Minimum maximum and average arithmetic mean values are also shown When the average rate is less than 30 of the maximum rate a warning ic...

Page 106: ...hen more than three APs overlap on the channel Roaming Results Navigation Controls To roam with the OneTouch analyzer 1 Configure the OneTouch analyzer to connect to a Wi Fi network 2 Run AutoTest 3 Tap the AP icon on the HOME screen 4 Walk from one AP coverage zone to another The OneTouch analyzer records the details of each roam ...

Page 107: ...s of each associated AP Figure 46 Roaming Navigation Controls See also Connect Tool on page 238 LOG Tab The LOG tab shows the Wi Fi connection log including driver activity supplicant and DHCP process View first AP s details View previous AP s details Indicates which roam s data you are viewing View next AP s details View last AP s details ...

Page 108: ...Group information and Statistics they must be available on the network via SNMP and you must configure the OneTouch analyzer for SNMP See SNMP on page 169 How it Works The OneTouch analyzer gets the IP address of the gateway via DHCP or static configuration Then the OneTouch analyzer attempts to elicit a response from the gateway The OneTouch analyzer uses SNMP to acquire system group information ...

Page 109: ...n check mark is shown next to the Gateway icon on the HOME screen If the gateway does not respond a red x is shown A warning icon is shown if discards or errors were observed or if the ping failed The gateway may be configured to ignore pings The test is considered to have passed even if the warning icon is shown ...

Page 110: ...nd OneTouch AT G2 User Manual 94 Tap the Gateway icon to show wired and Wi Fi gateway information including wired gateway statistics Figure 47 Gateway WIRED Tab Wired gateway statistics are updated every 15 seconds ...

Page 111: ...Description The DHCP Dynamic Host Configuration Protocol server test provides a breakdown of the process of acquiring a DHCP IP address on both the wired and Wi Fi connections The identity of the DHCP server offer and acceptance timing and lease information are provided The OneTouch analyzer also detects ...

Page 112: ...age 249 The Time Limit determines how much time can elapse before the OneTouch analyzer receives a response from the server If the Time Limit is exceeded the test will fail 1 On the HOME screen tap the DHCP server icon 2 Tap the SETUP tab 3 Tap the Time Limit button and choose a limit How it Works The OneTouch analyzer broadcasts a message to discover DHCP servers in the broadcast domain Typically...

Page 113: ...lts Server IP is the IP address of the DHCP server The Server Name field is populated with the name that the OneTouch analyzer obtains during device discovery The field is blank until AutoTest has completed and the OneTouch analyzer has found a name for the server Offer is the offered address ...

Page 114: ... that the IP address is valid Expires This is the accepted time plus the lease duration Relay Agent If a BOOTP DHCP relay agent is present this shows its IP address The relay agent relays DHCP messages between DHCP clients and DHCP servers on different IP networks Offer 2 If a second address has been offered it is shown here and a warning icon is displayed next to the DHCP test icon on the HOME sc...

Page 115: ...well as DNS server addresses are also reported Configuration You can configure the URL that will be looked up by the DNS server and the time limit You can enter or change the name to be looked up using the Name to Lookup button on the SETUP screen If no name is specified the DNS test is not graded It will neither pass nor fail 1 On the HOME screen tap the DNS server icon 2 Tap the SETUP tab 3 Tap ...

Page 116: ...plete How it Works The address of the DNS server is obtained through DHCP or by static configuration via the wired connection the Wi Fi connection or both if available The OneTouch analyzer contacts the DNS server and requests resolution of the URL to an IP address If the DNS server does not reply or cannot resolve the name the test will fail ...

Page 117: ...er can perform a DNS lookup for the configured URL via the wired or the Wi Fi connection the test will pass Figure 51 DNS Test Results DNS Lookup is the time it took to receive the address after the lookup request was sent This is the URL to be resolved which is configured on the SETUP tab ...

Page 118: ...ser Manual 102 Resolved IP addresses Primary and secondary DNS servers Wired Analysis Tap the Wired Analysis icon to see and analyze wired hosts access devices and servers See Chapter 7 Wired Analysis beginning on page 167 for details ...

Page 119: ...Add a User Test 1 Tap and hold anywhere in a tier area on the HOME screen see page 19 The list of User Tests is displayed Figure 52 Add Test Screen 2 Select a test from the list and configure it on its SETUP tab 3 Return to HOME The new test is added to the HOME screen at the point where you tap and hold ...

Page 120: ...Test Tiers occupy the top half of the OneTouch analyzer s display See Test Tiers on page 21 For instructions on adding user tests see Adding User Tests on page 43 See also Finding User Test Target Servers in Wired Analysis on page 176 Each User Test is listed below Select a test in the list to view its instructions Ping ICMP Test page 105 Connect TCP Test page 109 Web HTTP Test page 114 File FTP T...

Page 121: ...on the URL or IP address Tap the Name button if you want to change the name Frame Size This specifies the total size of the payload and the header to be sent Valid sizes are 78 bytes to 9600 bytes To test the MTU along a route to a target select the MTU frame size you want to test and set Don t Fragment to On Pass on Test Failure This feature causes the test to display a Pass symbol check mark ico...

Page 122: ... as having passed or failed until the test is stopped Press the AutoTest key to stop the test When not in Continuous mode the OneTouch analyzer will send pings over all enabled interfaces Wired IPv4 and wired IPv6 pings run simultaneously then Wi Fi IPv4 and Wi Fi IPv6 pings run simultaneously Don t Fragment When this option is On the OneTouch analyzer will set the don t fragment bit in the frame ...

Page 123: ...ng ICMP Test 107 Results The results include the current ping response as well as overall response statistics The test will fail if any packet loss occurs or if the selected time limit is exceeded Figure 53 Ping Test Results ...

Page 124: ...the minimum amount of time it took to receive an ICMP echo reply packet Maximum is the maximum amount of time it took to receive an ICMP echo reply packet Average is the arithmetic mean time it took to receive ICMP echo reply packets Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target server addresses are displayed If the request had t...

Page 125: ...isabled on target devices or their routes The target can be an IPv4 address IPv6 address or named server The port parameter allows testing for specific application availability on well known system ports such as port 80 for HTTP or private ports up to 65535 Visit www iana org for complete list of registered ports Configuration Server Enter the URL or the IP address of the target server See also Se...

Page 126: ...ion will be established If Continuous is selected the Time Limit will be ignored In Continuous mode the OneTouch analyzer will establish the TCP connection over the wired Ethernet connection if available If the wired Ethernet connection is not available the OneTouch analyzer will use the Wi Fi connection The OneTouch analyzer will not operate in Continuous mode over both wired and Wi Fi connection...

Page 127: ... by executing a three way handshake SYN SYN ACK ACK At this point the test is complete and the analyzer closes the port No data is transferred after the TCP connection is established If you have set the count to a number greater than one the TCP connection process is repeated ...

Page 128: ... the target on all enabled interfaces wired Wi Fi IPv4 IPv6 within the time limit the test will fail Figure 54 TCP Test Results DNS Lookup is the amount of time it took to resolve the optional URL into an IP address Current shows the amount of time it took to complete the last TCP connection ...

Page 129: ... packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target server addresses are displayed If the request had to travel to a different network the router s address is displayed If you specified a target server s URL th...

Page 130: ...its component parts If the page is not downloaded within the time limit the test fails Configuration Server Enter the URL or the IP address of the target server By default the HTTP test tries to reach the target server on port 80 To reach web servers that operate on a different port type a colon and specify the port number after the URL For example to reach a web server on port 8080 use the follow...

Page 131: ...p On and set the server s address and port Otherwise continue to the next step Return Code Functions as pass fail test criteria with focus on the return code value of a specified server or URL Select a return code from the list of available return codes If your selected return code value matches the actual return code value the test will pass HTML Must Contain Functions as pass fail test criteria ...

Page 132: ...e return code HTML did contain expected content How it Works When you execute an HTTP test the OneTouch AT analyzer Contacts the DNS server to resolve the target s name if a URL was specified rather than an IP address Runs a ping test concurrently with the HTTP Test Establishes a TCP connection and attempts to get the web page Checks for any user specified test criteria Results The test passes if ...

Page 133: ...Chapter 5 User Tests Web HTTP Test 117 Figure 55 Web HTTP Test Results ...

Page 134: ...al Time exceeds the Time Limit you selected the test will fail If the Time Limit is exceeded during test the current phase of the test DNS Lookup Data Start or Data Transfer is marked with a red X and the test is aborted Data Bytes is the total number of data bytes transferred Header bytes are not included in the measurement Rate is the data transfer rate A ping test runs simultaneously with the H...

Page 135: ... IPv4 address IPv6 address or URL Optional proxy support is provided for more sophisticated enterprises Results provide a complete breakdown of the overall file transfer time into its component parts Configuration Server Enter the URL or the IP address of the target server The Name button allows you to assign a custom name to the test Transfer Size lets you limit the amount of data that you will d...

Page 136: ...to ensure that the target is NOT accessible at your location Test failed Connection available or communication established Test passed No connection available or unable to access Proxy The Proxy control lets you specify a proxy server through which the FTP connection will be established To specify a proxy server tap the On button on the PROXY screen Then specify the proxy server s address and port...

Page 137: ...ng that in dicates the file was sent from the OneTouch analyzer The text string is repeated to produce the desired file size How it Works The OneTouch analyzer establishes a control connection with the FTP server on port 21 in order to negotiate the data that will be transferred and to authenticate to the FTP server Next a data connection is established with the FTP server This connection serves t...

Page 138: ... Manual 122 Results If the Total Time is less than the selected Time Limit the test passes If the Time Limit is exceeded during test the current phase of the test is marked with a red X and the test is aborted Figure 56 FTP Test Results ...

Page 139: ...erred Rate is the measured bit rate based on frames sent or received A ping test runs simultaneously with the FTP test If the FTP test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code...

Page 140: ...ate server or a universally available free email service such as Gmail Refer to the SMTP service provisioning information for the SMTP server name and port If Wi Fi or IPv6 are enabled in addition to the wired IPv4 port a separate message will be sent using each transport Configuration SMTP Server Enter the name of the SMTP mail server that will process the email The Name button allows you to assi...

Page 141: ...ia the wired interface It adds AP information to the body of the email if sent over Wi Fi The OneTouch analyzer looks up the SMTP server name contacts the server sets up SSL or TLS communications if necessary authenticates if necessary and uses the SMTP protocol to send the email The SMTP protocol provides confirmation that the email was sent and provides a return code if an error occurs Additiona...

Page 142: ...OneTouch AT and OneTouch AT G2 User Manual 126 Results Results provide a complete breakdown of the total time it took to send the email Figure 57 Email SMTP Test Results ...

Page 143: ... measured bit rate based on frames sent and the number of frames received A ping test runs simultaneously with the SMTP test If the SMTP test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Retu...

Page 144: ...com To Recipient recipient company com Subject Wired Test Results Date Fri 1 Jun 2012 08 38 15 0800 IP 10 250 0 232 Name Switch_Name eng 010 250 000 002 Model cisco 12 34567 890 Port GigabitEthernet0 33 Address 10 250 000 006 Vlan 500 if applicable From OneTouch OneTouch company com To Recipient recipient company com Subject Wi Fi Test Results Date Fri 1 Jun 2012 08 38 15 0800 IP 10 250 0 232 SSID...

Page 145: ...ne rate of up to 1 Gbps for performance validation or at lower speeds to minimize disruption when troubleshooting operational networks The test is based on the Internet Engineering Task Force IETF RFC 2544 Benchmarking Methodology for Network Interconnect Devices You can use the Wired Performance Test to verify that a network configuration delivers the expected performance evaluate newly deployed ...

Page 146: ... and jitter measurements are made on roundtrip traffic Reflector A reflector can be a LinkRunner AT LinkRunner G2 or NETSCOUT NPT Reflector software installed on a PC Frames are sent from the OneTouch AT analyzer and returned from the reflector to the analyzer When using a reflector the analyzer uses roundtrip data for all measurements Separate upstream and downstream traffic measurements are not ...

Page 147: ...lt port or select another port number the port must not be blocked by network security Note that you must select the same port in the source device Enable AutoStart If set to On the Peer will start automati cally every time the OneTouch is turned on To start the Peer manually tap the Start button in the lower right corner of the PERFORMANCE PEER screen 5 Tap the START button The PEER screen appear...

Page 148: ...OneTouch AT and OneTouch AT G2 User Manual 132 The peer s MAC address is displayed Figure 60 Wired Performance Test Performance Peer Screen ...

Page 149: ...er is ready to exchange traffic with the source Running indicates that traffic is being exchanged To Configure a LinkRunner AT 2000 as a Reflector Note The LinkRunner AT 2000 Reflector feature only operates on a full duplex link 1 Connect the AC adapter to the LinkRunner AT 2000 or ensure that the battery has enough charge to complete the test 2 On the LinkRunner AT 2000 home screen select Tools 3...

Page 150: ...ed Performance test MAC NETSCOUT This filter setting allows the LinkRunner to only reflect frames when the destination MAC address field matches the LinkRunner s own MAC address and NETSCOUT payload MAC IP This swap setting allows the LinkRunner to swap the source and destination MAC and IP addresses for frames that are reflected back to the analyzer Caution Any other LinkRunner Reflector settings...

Page 151: ...2 application screen and then touch Reflector 4 The LinkRunner will acquire an IP address Note the IP address You will enter this address when setting up the source analyzer 5 Configure the Packet Type and Swap settings as required The default settings Packet Type MAC NETSCOUT and Swap MAC IP are recommended Caution Any other LinkRunner Reflector settings may cause undesired traffic on your networ...

Page 152: ... Web Browser on page 349 2 Install the Reflector on your PC by running the exe file 3 Open the Reflector application Once the Reflector application is installed and opened on your PC it automatically detects available network interfaces and their link status 4 Check the box next to Enable Reflection for each network interface you want to use as a Reflector for your network performance test 5 Leave...

Page 153: ...not run out of battery power and will not automatically power down if a Timeout Period is set 2 Create a Wired Performance test and view its setup tab See Adding User Tests on page 43 Figure 61 Wired Performance Test Setup Tab 3 Tap the Type button Set the type to Peer or Reflector See Configuration on page 130 Peer or Reflector Tap this button and enter the IP address of ...

Page 154: ...rip traffic and only one rate can be specified 6 Loss Limit is the percentage of frames that can be lost If this value is exceeded the test will fail 7 Duration is the length of time the test will run You can run a quick one second test or up to a full minute of testing 8 Frame Size is the size of the frames that the OneTouch analyzer will exchange with the endpoint The header is included in the f...

Page 155: ... connection is established on the port specified in the test configuration UDP packets are sent as test traffic For the latency test the next higher port configured port 1 is used for exchanging latency measurement frames When using a peer endpoint a OneTouch AT analyzer separate upstream and downstream measurements are provided for rate frames sent frames received and lost frames Latency and jitt...

Page 156: ... OneTouch AT G2 User Manual 140 When you select a frame size other than sweep in the test configuration the results screen looks like the image below Figure 62 Wired Performance Test Results Using a Single Frame Size ...

Page 157: ...nce Test 141 When you select Sweep in the frame size configuration an RFC 2544 sweep test is performed By default results are shown in tabular view Scroll down to see all of the results Figure 63 Test Results RFC 2544 Sweep Tabular View ...

Page 158: ...the Graph button at the bottom of the screen Figure 64 Test Results RFC 2544 Sweep Graphical View Target Rate bps is the requested bit rate from the SETUP tab Throughput bps is the measured bit rate based on frames sent and the actual number of frames received Frames Sent is the actual number of frames sent by the source ...

Page 159: ...ng a reflector endpoint the delay that is introduced by the endpoint s turnaround time cannot be measured Therefore it cannot be subtracted and is included in the measurement Jitter Measurement Jitter is a measure of the variation of frame to frame latency Peer Jitter Measurement When using a peer endpoint it is the average variation of twenty successive latency measurements Reflector Jitter Measu...

Page 160: ... and Wi Fi ports loopback and measures the performance of the traffic stream Rates are user configurable up to 600 Mbps in both directions upstream downstream for Peer and This OneTouch test types and roundtrip for the Reflector test type Achievable rates will vary depending on the Wi Fi environment but may be up to 600 Mbps for the Peer and Reflector test types and up to 100 Mbps for This OneTouc...

Page 161: ...es lost Latency and jitter measurements are made on roundtrip traffic Reflector A reflector can be a LinkRunner AT LinkRunner G2 or NETSCOUT NPT Reflector software installed on a PC Frames are sent from the OneTouch AT analyzer source and returned from the reflector endpoint to the OneTouch AT analyzer source When using a reflector the analyzer uses roundtrip data for all measurements Separate ups...

Page 162: ... unit will not run out of battery power and will not automatically power down if a Timeout Period is set 2 Create a Wi Fi Performance user test and view its setup tab Figure 65 Wi Fi Performance Setup Tab To run as This OneTouch Test Type At the source OneTouch analyzer in the Wi Fi Performance test s setup tab ensure all options are set as described below ...

Page 163: ...ize of the frames that the OneTouch analyzer will exchange with the endpoint The header is included in the frame size The DSCP Differentiated Services Code Point control allows for verification of higher quality of service QoS for applications such as VoWiFi Using the DSCP control you can specify a priority for the generated traffic by changing its classification This is a six bit field The defaul...

Page 164: ...rol allows for verification of higher quality of service QoS for applications such as VoWiFi Using the DSCP control you can specify a priority for the generated traffic by changing its classification This is a six bit field The default value of zero specifies best effort Port specifies the base port used by the test To run as the Reflector Test Type At the source OneTouch analyzer in the Wi Fi Per...

Page 165: ...e test Run the Test To run the test ensure that you have started the endpoint then start the Wi Fi Performance Test by tapping AutoTest or TEST AGAIN on the Wi Fi Performance Test RESULTS tab How it Works A TCP control connection is only established during a Peer test on the specified port for traffic from the Wi Fi interface to the wired interface Only the Peer test type establishes another TCP c...

Page 166: ...Results tab shows test results separated into Layer 3 2 and 1 Layer 3 results Peer and Reflector test results are only available for IPv4 This OneTouch test results are available for IPv4 and IPv6 if configured for IPv6 The results in this layer are further separated into upstream and downstream connections The Reflector test results will always be shown in one column Layer 2 and Layer 1 results s...

Page 167: ...eer and Reflector results shown in Layer 3 provide test metrics within a selected test duration for IPv4 The This OneTouch test type provides IPv4 test metrics and if configured IPv6 Stream direction is indicated by the or icon at the top of a column Target Rate bps is the requested bit rate from the SETUP tab ...

Page 168: ... the average frame delay variation Out of Seq is the number of frames that were received out of sequence A Ping test runs simultaneously with the Wi Fi Performance test If the Wi Fi Performance test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test s...

Page 169: ...ization and it is the reason why this metric is not graded Layer 1 Results The results shown in Layer 1 provide an average of all IPv4 and or IPv6 metrics taken during a selected test duration If you want to view IPv6 results ensure that IPv6 is enabled on both wired and Wi Fi interfaces See also page 250 Avg Signal dBm strength statistics are displayed A warning icon is displayed when the average...

Page 170: ...est See also Name on page 105 Transfer Size and Time Limit The test will end when the selected Transfer Size has been streamed or when the time limit has been reached If the Transfer Size has not been streamed before the Time Limit is reached the test will fail If the Transfer Size is Unlimited the test will run until the time limit is reached If the Time Limit is None the test will run until the ...

Page 171: ...oup and listens for traffic If a source address is specified it will only listen for traffic from that IP address The test runs in turn on each configured network connection Results Pass Fail conditions are described in Transfer Size and Time Limit and in Version on page 154 Figure 67 Multicast IGMP Test Results ...

Page 172: ...est If the IGMP V3 test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered At the bottom left corner of the screen an icon indicates the test s status A progress spinner indicates the test is in progress A g...

Page 173: ...the Transfer Size has not been streamed before the Time Limit is reached the test will fail If the Transfer Size is All the test will run until the time limit is reached or until the entire stream is received and the test will pass If the stream is interrupted the test will fail Port specifies the port on which RTSP communication will be established RTP is automatically set up using port 1386 for ...

Page 174: ...Size has not been streamed before the Time Limit is reached the test will fail Figure 68 Video RTSP Test Results DNS Lookup is the amount of time it took to resolve the optional URL into an IP address TCP Connect is the amount of time it took to open the port on the server ...

Page 175: ...sly with the RTSP test If the RTSP test finishes before the ICMP echo reply packet arrives dashes will be displayed for the ping test results Ping results do not affect the Pass Fail status of the test Return Code specifies the end of test status or an error condition if encountered Below the Return Code the target server addresses are displayed If you specified a target server s URL these address...

Page 176: ...OneTouch AT and OneTouch AT G2 User Manual 160 ...

Page 177: ...ation of servers residing in the premise private intranet and public internet Departmental profiles to encapsulate the network services and applications needed by a specific function in the corporation such as marketing manufacturing or R D User type profiles such as testing guest login and expected network accessibility End device emulation profiles such as emulating a VoIP phone by testing PoE a...

Page 178: ...y keys etc an asterisk appears after the profile name in the shortcut bar indicating that changes have not been saved When you make changes to the current AP Authorization list an asterisk appears after the profile name indicating that the associated ACL has been modified If you cycle power the OneTouch analyzer will retain the changes and the asterisk will still be displayed However if you load a...

Page 179: ...n on the PROFILE screen to rename or delete a profile Export and Import Profiles To import or export a group of Profiles quickly use FTP or the Cloud Service or map the analyzer s user file system as a network drive See Remote File Access Using an FTP Client on page 351 See Remote Access from the Cloud on page 365 See Remote File Access Using a Mapped Network Drive WebDAV on page 351 To export a p...

Page 180: ...neTouch 10 On the destination OneTouch tap the Profile name which is in the shortcut bar at the top of the screen 11 Tap the MANAGE button 12 Tap the IMPORT button 13 Navigate to the profile on the USB flash drive Highlight the profile by tapping it 14 Tap the OK button The profile is saved to the OneTouch analyzer in the internal Profiles directory To load the imported profile 15 Tap the back but...

Page 181: ...Managing Files on page 341 The Profile is a plain text file with a profile extension that can be displayed in a web browser or a text editor Editing Profiles You can edit and save Profiles using the OneTouch analyzer Profiles are not intended to be edited with a text editor If they are edited outside the OneTouch analyzer they cannot be used because they are protected by a checksum ...

Page 182: ...OneTouch AT and OneTouch AT G2 User Manual 166 ...

Page 183: ...vices in the same VLAN are discovered Devices are categorized and displayed on the WIRED ANALYSIS screen A summary view of hosts access devices and servers provides an overview of devices on the network along with relevant details such as IP address MAC address switch slot and port utilization and problems Devices can be sorted according to IP address MAC address problems utilization or other attr...

Page 184: ...evice Launch a web browser using the device as the target Open a Telnet SSH session with the device Configuration To configure wired analysis 1 On the HOME screen tap TOOLS 2 Tap the Analysis button The ANALYSIS setup screen is displayed Figure 69 WIRED ANALYSIS Setup Screen ...

Page 185: ...s the network to discover devices at the rate of 100 transmissions per second Some intrusion detection systems may trigger an alarm and shut down the port when the analyzer probes at this rate To slow the analyzer s discovery to 14 transmissions per second set Slow Discovery to On How Wired Analysis Works Wired analysis begins when you establish a copper or fiber Ethernet connection and start Auto...

Page 186: ...neTouch AT G2 User Manual 170 Results The number of discovered devices is shown under the Wired Analysis icon on the HOME screen Tap the icon to display the WIRED ANALYSIS summary screen Figure 70 WIRED ANALYSIS Screen ...

Page 187: ...s in all three categories Each device is displayed on a button An icon at the left side of the button indicates the device type Wired host Switch Router Server Printer NETSCOUT tool VoIP call manager or VoIP TFTP server VoIP phone Virtual switch Virtual machine Hypervisor Wireless LAN controller Wireless access point Wi Fi client The information displayed on device buttons changes based ...

Page 188: ...show detailed information The status bar is displayed on all WIRED ANALYSIS screens It shows the number of hosts access devices and servers found It also shows the total number of devices discovered The currently selected sort key is displayed above the SORT button The SORT button lets you sort the list of hosts access devices servers or all devices See Wired Device Sorts on page 175 The Sort Orde...

Page 189: ... a device to show its details Tap the device again to return to a summary view of devices Tap a different device to show its details Only one device s details are shown at a time Figure 71 Displaying Wired Device Details Tap a device to show detailed information ...

Page 190: ...ibutes e g virtual machine hypervisor domain controller HTTP SMTP MS Exchange Oracle etc Information gathered via SNMP is displayed here if available Local Frame Statistics provides the following information for unicasts multicasts and broadcasts Total This is the total number of frames sent from the wired device and observed by the OneTouch AT The percentage of all observed frames that the wired ...

Page 191: ...wing sort keys Name Sorts alphabetically according to the device s best name The device s Best Name has the following order of precedence DNS name NetBIOS name SNMP name IPv4 address IPv6 address MAC address IPv4 Address A numerical sort IPv6 Address A numerical sort MAC Manufacturer the first three octets the manufacturer s Organizationally Unique Identifier are replaced by the manufacturer s nam...

Page 192: ... based on the Windows NetBIOS domain name Top Unicast A numerical sort based on the number of unicast frames sent Top Multicast A numerical sort based on the number of multicast frames sent Top Broadcast A numerical sort based on the number of broadcast frames sent Switch Name Slot Port An alphabetic sort based on the switch s best name slot and port VLAN A numerical sort based on VLAN number Find...

Page 193: ...com To find the Wired Analysis results for a user test s target server you may need to search for it in the Wired Analysis results by its IP address as follows 1 Ensure that AutoTest has been run 2 Tap the user test s icon on the HOME screen The user test s RESULTS tab is displayed 3 Scroll to the bottom of the screen to view the IP address of the user test s target server 4 Now return to the wire...

Page 194: ...Make other changes to the test setup as needed 8 Tap the TEST AGAIN button to run the test immediately or press the HOME key on the front panel and run AutoTest to run all configured tests Port Scan The Port Scan feature scans the target device for many commonly used open ports Results are reported on the device s button on the WIRED ANALYSIS screen The device s button must be expanded to view the...

Page 195: ...mediate routers and switches between the OneTouch AT analyzer and a target device You can use path analysis to identify issues such as overloaded interfaces overloaded device resources and interface errors Path Analysis combines Layer 3 and Layer 2 measurements The Layer 3 measurement combines the classic Layer 3 IP UDP ICMP or TCP trace route measurement with a view of the path through the Layer ...

Page 196: ...igure SNMP community strings or credentials for the network under test See SNMP on page 169 2 Run AutoTest 3 Tap the Wired Analysis icon on the HOME screen 4 Optional Tap the HOST ACCESS or SERVER tab to narrow your view 5 Tap a device s button to expand it and view its details The wired analysis TOOLS button appears at the lower right corner of the screen ...

Page 197: ...r 3 path analysis to the target device and displays the results Each device along the path is shown on a button The results screen is updated as each hop completes The OneTouch AT analyzer is the first device on the list Each device s best name is shown at the top of the button and its IP address is shown below Best name is described on page 175 Each queried device s response time is shown at the ...

Page 198: ...g triangle is displayed at the right side of the button Tap the button to see the error type The test concludes when the final hop to the target is resolved or if the test fails The test will fail if link is lost during the test Figure 75 Path Analysis Results Hop number Best name IP address Magnifying glass indicates that SNMP port statistics are available when you tap the button This OneTouch an...

Page 199: ...o reach the destination The response time of the last hop displayed in the list The packet type used for path analysis The Packet Type button which appears when path analysis completes or is stopped Tap the button to change the protocol used for path analysis Available protocols are UDP TCP and ICMP The default protocol is UDP When using TCP the default port is 80 The TCP protocol uses TCP SYN pac...

Page 200: ... path analysis again MultiPort Statistics The OneTouch AT analyzer s MultiPort Statistics feature shows device health information including utilization discards and errors on each port Link Level Discovery Protocol LLDP Cisco Discovery Protocol CDP Extreme Discovery Protocol EDP Foundry Discovery Protocol FDP and SNMP are used to gather information from the nearest switch SNMP access is required t...

Page 201: ... Tap the Wired Analysis icon on the HOME screen 2 On the WIRED ANALYSIS screen tap a device s button to expand it 3 Tap the TOOLS button If the OneTouch AT is configured for SNMP access to the device and MultiPort Statistics are available the MultiPort Stats but ton appears in the tools menu as shown below Figure 77 MultiPort Statistics Button on Wired Analysis Tools Menu 4 Tap the MultiPort Stats...

Page 202: ...n MultiPort Statistics via Path Analysis Path analysis is described beginning on page 179 1 From the path analysis results screen tap a device s button to expand it and view its details 2 Tap the TOOLS button which is at the bottom of the screen If MultiPort Statistics are available for the device the MultiPort Stats button is displayed Figure 78 MultiPort Statistics Button on Path Analysis Tools ...

Page 203: ...gure 79 MultiPort Statistics Summary Screen Only ports that are up linked are displayed The list is updated realtime By default ports are sorted by maximum utilization The screen above shows the ports sorted by problem type The most severe problem type is at the top of the list Use the SORT button to change the sort key The top line on the device buttons changes based on the sort key Tap the SORT ...

Page 204: ...x mode Problems problem severity Utilization In Out Utilization In Utilization Out VLAN number Device Count number of connected devices Use the Sort Order button to sort the results in ascending or descending order The REFRESH button clears the results and restarts MultiPort analysis ...

Page 205: ... Devices button This button will only be shown if any attached devices are detected on the selected port Selecting this button will show a listing of all the attached devices MultiPort Statistics Devices on Port Details Screen Selecting the Devices button will show a listing of all attached devices on the current port If you select a device that is SNMP Problem summary Current value Ports linked u...

Page 206: ...creen Choosing the TOOLS button will present you with a listing of available tools Web Browser When you tap the Browse button the browser is launched with the selected device as the target server See Browser on page 292 Telnet SSH When you tap the Telnet SSH button a Telnet SSH session is started with the selected device as the target See Telnet SSH on page 294 ...

Page 207: ...Chapter 7 Wired Analysis 191 ...

Page 208: ...OneTouch AT and OneTouch AT G2 User Manual 192 ...

Page 209: ... technologies operating in both the 2 4 GHz and 5 GHz bands OneTouch AT G2 Additional Wi Fi Features The following Wi Fi capabilities are supported only by the OneTouch AT G2 802 11ac analysis and connection OneTouch AT G2 includes 802 11ac data on Wi Fi analysis screens and is able to Connect to 802 11ac access points Identification of non 802 11 utilization OneTouch AT G2 distinguishes between 8...

Page 210: ...nable Connect is Off the analyzer does not attempt to connect to a Wi Fi network when AutoTest runs 1 Tap the TOOLS icon on the HOME screen 2 Tap the Wi Fi button 3 Ensure that Enable Wi Fi is On 4 Set Enable Connect to On or Off Wi Fi Icon on the HOME Screen The Wi Fi icon changes to indicate Wi Fi link or scanning status Tap the icon to initiate Wi Fi analysis and display the Wi Fi ANALYSIS scre...

Page 211: ...work name Channel number and signal level Connect rate Access Point Icon Tap the AP icon when the test completes to view the Wi Fi Network Connect test results See Wi Fi Network Connect Test on page 86 Linked but not actively testing When AutoTest completes the link is maintained and this icon is displayed Tap the icon to drop the Wi Fi link start channel scanning and view the Wi Fi ANALYSIS scree...

Page 212: ...or all SSIDs that are configured in all saved Profiles plus the currently loaded profile regardless of whether it has been saved This speeds the network discovery process and the resolution of non broadcast Hidden SSIDs A hidden unresolved network is shown in brackets i e Hidden A hidden resolved name is also shown in brackets e g NetworkName See Chapter 6 Profiles beginning on page 161 1 Tap the ...

Page 213: ...Fi Analysis Tabs Network Analysis The NETWORK analysis tab provides A sortable list of all discovered Wi Fi networks with summary information for each network See Figure 83 A graphical representation of network coverage and important network details Filter buttons that provide deeper analysis of each network s access points clients channels and interferers ...

Page 214: ...OneTouch AT and OneTouch AT G2 User Manual 198 Each network s summary information is displayed on a button Figure 83 Wi Fi Network Analysis Tab Sorted by SSID ...

Page 215: ...n unresolved name looks like this Hidden A hidden resolved name looks like this Network Name These icons indicate the 802 11 type s of APs configured for the networks detected by OneTouch The 802 11 types in ascending order are 802 11b 802 11g 802 11a 802 11n and 802 11ac This icon changes based on the sort key that you select after tapping the SORT button The access point icon shows the number of...

Page 216: ...d channel numbers as they are scanned on the right The SORT button lets you sort the list of networks according to SSID Signal level Number of access points Number of clients Security level Network type infrastructure or ad hoc 802 11 Type On network buttons the sort key except security and network type appears in bold text The Sort Order button determines whether the sorted results are shown in a...

Page 217: ... 201 Tap the network again to return to a summary view of networks Tap a different network to show its details Only one network s details are shown at a time Figure 84 Displaying Wi Fi Network Details Tap a network to show detailed information ...

Page 218: ... This icon indicates the network s security level See page 199 for a description of how the icon s appearance changes based on the network s security level The full network name is shown here This is the network s security type The signal graph visually represents the network coverage provided by discovered access points APs appear on the graph according to their signal strength The scale is from ...

Page 219: ...SHOW ALL button to show all APs again This is the network s signal level in dBm For networks with more than one AP this is the strongest signal level as measured by the OneTouch analyzer The signal strength icon provides a quick visual indication of the network s signal strength as measured by the OneTouch analyzer See page 199 for a list of the thresholds that change the icon s appearance These i...

Page 220: ...on for each AP See Figure 86 A graphical representation of AP details and trended measurements Filter buttons that provide deeper analysis of each AP s supported networks associated clients channels used and detected interferers Each AP s summary information is displayed on a button Figure 86 AP Analysis Tab ...

Page 221: ...d by the manufacturer s name The presence of a Cross link Discovery icon indicates device discovery during both Wi Fi and Wired Analysis This shows the number of clients associated to the AP This changes based on the sort key that you select after tapping the SORT button It can display the channels that the AP is using or the 802 11 type The 802 11 types in ascending order are 802 11b 802 11g 802 ...

Page 222: ...eric MAC address Cross link Discovery displays devices that were discovered during both Wi Fi and Wired Analysis Channel number Utilization Retries Retry Rate Number of associated clients Authorization status 802 11 Type On AP buttons the sort key except authorization status and 802 11 type appears bold or highlighted The Sort Order button determines whether the sorted results are shown in ascendi...

Page 223: ...ter 8 Wi Fi Analysis Access Point Analysis 207 AP Details The following section describes the AP button after it has been tapped to display details This example shows an AP that is operating on two channels ...

Page 224: ...OneTouch AT and OneTouch AT G2 User Manual 208 Figure 87 AP Details ...

Page 225: ...The upper line on this graph shows signal strength on a scale of 0 to 100 dBm Signal values greater than 75 dBm are shown in a green box indicating a strong signal Signal values less than or equal to 75 dBm are shown in a yellow box indicating a marginal or weak signal The lower line on the graph shows the noise level of the chan nels the AP is using Noise values less than or equal to 80 dBm are s...

Page 226: ...tries graph gives you an indication of network coverage congestion and capacity problems The retry rate is based on the percentage of total packets that have been re sent The scale is from 0 to 100 Retry values less than or equal to 40 are shown in a green box Retry values greater than 40 are shown in a yellow box A high retry rate is an indicator of issues such as a noisy RF environment associate...

Page 227: ...splay quick tips about the screen This is the date and time when the AP was first discovered Tap the Wired Discovery button if shown to go to the current device s wired details screen To return to the Wi Fi details screen tap the Wi Fi Discovery button shown on the wired device details screen The Discovery buttons will only be visible when a device has been discovered during Wired and Wi Fi Analys...

Page 228: ...layed or the AP s utilization is displayed Indicates the presence of available Wired Analysis information The signal strength icon provides a quick visual indication of the AP s signal strength as measured by the OneTouch analyzer See page 199 for a list of the thresholds that change the icon s appearance This icon indicates the AP s security level i e the security method the client uses to connec...

Page 229: ...s A sortable list of all discovered clients with summary information for each network See Figure 89 A graphical representation of client details and trended measurements Filter buttons that provide deeper analysis of each client s channel usage access point association network and interferers ...

Page 230: ...ary information on a button Figure 89 Client Analysis Tab The Wi Fi client icon indicates an associated client or a probing client This is the client s name This changes based on the sort key that you select It normally shows the Network Name SSID But if you sort the client list by ...

Page 231: ...provides a quick visual indication of the client s signal strength as measured by the OneTouch analyzer See page 199 for a list of the thresholds that change the icon s appearance This changes based on the selected sort key This shows the client s signal level in dBm as measured by the OneTouch analyzer or it shows the percentage of the AP s bandwidth that the client is using utilization If the cl...

Page 232: ...s point Association associated or probing state On client buttons the sort key except associated probing ap pears in bold text The Sort Order button determines whether the sorted results are shown in ascending or descending order The REFRESH button clears all Wi Fi analysis results and restarts Wi Fi analysis To Show Client Details Tap a client to show its details Tap the client again to return to...

Page 233: ...ysis Client Analysis 217 Figure 90 Associated Client Details Client s manufacturer s MAC address Wi Fi client icon indicates an associated client or a probing client Client s MAC address including manufacturer and raw MAC ...

Page 234: ... a low noise level Noise values greater than 80 dBm are shown in a yellow box indicating a noisy environment that can impact the quality of a client s connection The 802 11 utilization graph represents the Client s traffic on the respective AP and channel The utilization percentage value is based on the actual traffic level in relation to total available bandwidth The scale is 0 to 100 Utilization...

Page 235: ... Rx and Tx values that are less than or equal to 30 of an access point s maximum supported frame rate are shown in a yellow box indicating a slow actual data rate The Attributes section on the client detail screen shows maximum connection rate as observed by the OneTouch number of streams and maximum channel width for the client Tap the information button to display quick tips about the screen Thi...

Page 236: ... the security method the client used to connect to the AP network and the type of security is indicated beside the icon See page 199 for a description of how the icon s appearance changes based on the security level Multiple icons are shown when multiple security types are in use The AP to which the client associated The Network to which the client is connected This changes based on the selected s...

Page 237: ... Figure 91 Probing Client Detail Time since the client last probed Channels on which the client is probing SSIDs for which the client is probing Time when the client was first discovered Client s signal level as measured by the OneTouch analyzer Dashes will be shown when the client is probing and a signal has not been detected ...

Page 238: ... right corner of the screen See Wi Fi TOOLS on page 234 Channel Analysis The CHANNEL analysis tab provides An overview of 802 11 utilization of all channels along with the number of APs discovered on each channel A sortable list of active 802 11 channels with summary information for each channel See Figure 92 A graphical representation of channel utilization and important details of activity on th...

Page 239: ...op button on the Channel analysis tab provides a channel overview Channel summary buttons appear below for each channel Figure 92 Channel Analysis Tab Tap the Channel Overview button for a graphical overview of channels access points and 802 11 traffic ...

Page 240: ...ns yellow if 802 11 utilization exceeds 40 The non 802 11 utilization graph turns yellow if non 802 11 utilization exceeds 20 This is the total percentage of channel utilization The status bar is displayed on all Wi Fi ANALYSIS screens It shows the number of networks SSIDs access points clients and interferers found This area also shows the current selected Sort key on the left and channel numbers...

Page 241: ...FRESH button clears all Wi Fi analysis results and restarts Wi Fi analysis The SHOW ACTIVE SHOW ALL button toggles the list between showing all channels or only channels on which an AP has been discovered Channel Overview Tap the Channel Overview button for a graphical summary of access points and 802 11 traffic on all channels Figure 93 Channel Overview ...

Page 242: ...APs discovered on each channel is shown above the channel A blue 802 11 bar without a number above it indicates interference from an adjacent channel To Show Channel Details Tap a channel to show its details Tap the channel again to return to a summary view of channels Tap a different channel to show its details Only one channel s details are shown at a time Figure 94 Wi Fi Channel Details 802 11 ...

Page 243: ... indicating potentially excessive interference The Retries graph gives you an indication of network coverage congestion and capacity problems The Signal and Noise graph shows the power level of 802 11 signals and of noise The upper light blue line on this graph shows signal strength on a scale of 0 to 100 dBm The displayed value is for the stron gest received signal from an AP that is utilizing th...

Page 244: ...button to show all clients again Tap the AP Filter Button to show a summary of the APs active on the channel Tap the SHOW ALL button to show all clients again Tap the Network Filter Button to show a summary of the networks utilizing the channel Tap the SHOW ALL button to show all clients again Total 802 11 utilization of the channel Interferer Analysis The INTERFERER analysis tab provides A sortab...

Page 245: ... each detected non 802 11 device Figure 95 Interferer Analysis Tab The Interferer icon indicates the type of interfering device along with the text description to the right of the icon The interferer types that the OneTouch analyzer is able to identify include the following Baby Monitor ...

Page 246: ...ort the list by Most Affected Channel this field shows the most affected channel in bold and so on for each sort op tion This shows the percentage of the channel s bandwidth that the interferer is using utilization This shows the power level of the device s non 802 11 signal The status bar is displayed on all Wi Fi ANALYSIS screens It shows the number of networks SSIDs access points clients and in...

Page 247: ...ines whether the sorted results are shown in ascending or descending order The REFRESH button clears all Wi Fi analysis results and restarts Wi Fi analysis To Show Interferer Details Tap an interferer to show its details Tap the interferer again to return to a summary view of interferers Tap a different interferer to show its details Only one interferer s details are shown at a time The sort key i...

Page 248: ...s field shows Active This field changes based on the sort key that you select If you sort the interferer list by Duration for example this field shows the length of time the interferer was active in bold text If you sort the list by Most Affected Channel this field shows the most affected channel in bold and so on for each sort op tion Name of the interferer type Interferer type icon ...

Page 249: ...ton to read about the impact and mitigation for the interferer type The Peak power level is displayed in dBm The Average power level is displayed in dBm Tap the Channel Filter Button to show a summary of channels affected by the interferer Tap the SHOW ALL button to show all interferers again Tap the Client Filter Button to show a summary of the clients affected by the interferer Tap the SHOW ALL ...

Page 250: ...i AP Tools Screen The following table shows the Wi Fi tools you can use on networks APs and clients The Wi Fi tools button is not available for use on Hidden networks Name Tool Tap the Name button to assign a custom name to an AP for ease of identification Your custom name will be displayed for the AP throughout the OneTouch analyzer s screens and in reports Wi Fi Detail Button Wi Fi Tool Name Aut...

Page 251: ...Ps that may present a security risk An access point s authorization status can be set in one of two ways When an AP is discovered its authorization status is automatically set to the default status The default status is configured via the HOME screen s TOOLS menu You can change an AP s authorization status via the Wi Fi Analysis TOOLS menu After configuring and saving an AP authorization list you ...

Page 252: ...s located at the lower right corner of the screen 4 Tap the Authorization button 5 Tap the authorization status you want to assign to the AP Authorization Status choices include the following or Default see Set the Default AP Authorization Status on page 235 Unauthorized For APs that are not authorized on the network These APs may present a security risk Neighbor For APs that are owned and control...

Page 253: ...en 2 Under the File Tools section tap AP Authorization 3 From this screen you can save and load authorization profiles 4 To import export rename or delete authorization profiles tap the MANAGE button After saving an ACL you can export import and load it onto another OneTouch analyzer for use with a configured profile You must LOAD a new ACL after importing it for the changes to take effect Identif...

Page 254: ... connect to networks and access points The RESULTS tab shows a summary of the connection The LOG tab provides details about the connection process which can be useful when troubleshooting connection problems 1 Tap a network button on the NETWORK tab or tap an AP button on the AP tab Network or AP details will be displayed 2 Tap the Wi Fi TOOLS button to access the Connect tool Authorized APs Unkno...

Page 255: ...election Figure 99 Multiple Choices for Connect tool Note The Wi Fi ANALYSIS Network or AP connect tool operation is not affected by the Enable Connect option in Wi Fi Test Settings in the TOOLS accessed from the Home screen That setting is used for AutoTest only Multiple SSIDs on an AP This icon indicates that the current profile contains security credentials for the network ...

Page 256: ...nnect test is not supported for Hidden SSIDs that have not been resolved If Hidden is selected the Connect tool will not be available Figure 100 Network left and AP right Connect Tool Results The network and AP connect RESULTS tabs show the network and AP actual connection rate the DHCP server s IP address etc If a static IP address is in use the word Static appears next to the IP address label Th...

Page 257: ...current AP For OneTouch AT G2 users If you roam from one AP and connect to another AP the reason for the roam appears here under Connected for Number of roams This is the number of times the OneTouch analyzer has roamed to a new AP If you connect to an SSID you can roam among the APs that support the connected SSID If you connect to a specific AP no roaming will occur If you move out of the AP s r...

Page 258: ... to show a detailed listing of each step of the connection This is useful when troubleshooting connection problems Figure 101 Network left and AP right Connection Logs See also Wi Fi Network Connect Test on page 86 and Roaming Results Navigation Controls on page 90 ...

Page 259: ...e mode Locate is a receive only mode the OneTouch analyzer does not transmit To Locate a Wi Fi Device 1 Remove the stand from the back of the analyzer 2 Snap the antenna holder onto the back of the analyzer The antenna holder is included with the directional antenna 3 Slide the directional antenna into the holder 4 Connect the antenna to the External Antenna Connector see page 15 The OneTouch anal...

Page 260: ...vice s TOOLS screen to open the LOCATE screen 6 View the signal strength graph and listen to the beeping sound to locate the device The signal strength will generally increase when you move closer to the AP client or interferer and decrease when you move farther away You can switch off Sound to silently locate a client or AP ...

Page 261: ... The high water mark shows the strongest signal received since the test began The graph shows one minute of signal data This icon indicates whether an AP or a client is being located The Signal Strength Bar grows or shrinks based on signal strength It changes color according to the signal strength thresholds shown on page 199 If the signal is lost the bar turns gray You can switch off sound to sil...

Page 262: ...rer LOCATE Screen The Interferer icon indicates the type of interfering device along with the text description to the right of the icon The graph shows 5 minutes of signal data Note If the Interferer you are locating becomes inactive the screen pauses until the OneTouch detects the next active interferer of the same type and then resumes graphing its signal ...

Page 263: ...247 Chapter 9 Tools Tap the TOOLS icon on the HOME screen to access the TOOLS screen Figure 105 Tools Screen ...

Page 264: ...tings Enable Disable Wired Analysis The Enable Wired toggle button allows you to enable or disable the OneTouch s wired analysis functions Set to Off to use only the Wi Fi connections and testing features Speed and Duplex Choose a link speed and a duplex mode Auto Autonegotiation is recommended in most circumstances However you can force Speed and Duplex settings if desired PoE Power over Ethernet...

Page 265: ...P types require a certificate for authentication Certificates must be loaded in the internal Certificates directory on the OneTouch analyzer To import a user authentication certificate 1 Insert an SD card or USB drive with the required certificate into the correct port on your OneTouch 2 Tap the Certificate button and then the Manage button to open the MANAGE CERTIFICATES screen 3 Tap IMPORT to op...

Page 266: ...all user test RESULTS screens User MAC If the network under test has an Access Control List ACL you can change the MAC address of the analyzer s network port to match an allowed MAC Choose the MAC address of a device that currently is not on the network Enable IPv6 on the Wired Interface To enable IPv6 address capability on the wired interface 1 On the HOME screen tap TOOLS 2 In the Test Settings ...

Page 267: ...he Network Under Test port MAC address 1 On the HOME screen tap the TOOLS icon 2 Tap the Wired button 3 Tap the Address button 4 Tap the User MAC On button 5 Tap the User MAC Address button and enter the desired address Management Port MAC Address The Management port MAC address can be viewed but it cannot be changed To view the Management Port MAC address 1 On the HOME screen tap TOOLS 2 Scroll d...

Page 268: ...is sets the priority field in the header of all packets sent by the OneTouch analyzer It has no effect on received packets Wait for Rx Frame By default when you connect the analyzer to a switch port the analyzer attempts to ensure that the port is in the forwarding state before conducting tests If you know that the switch port is in the forwarding state immediately upon link set Wait for Rx Frame ...

Page 269: ...if Enable Wired is Off Link Live Cloud Tools The Link Live Cloud tools are for interacting with the Link Live Cloud Service Figure 106 Link Live Cloud Tools Claim Unit You must claim your OneTouch AT analyzer before you can view its test results in the Link Live Cloud For additional information see Claiming Your Unit beginning on page 360 ...

Page 270: ...ults and reports will upload via any available port Upload AutoTest Results Turn this setting off if you do not want your OneTouch to upload AutoTest results to Link Live Cloud Service Periodic AutoTest When the analyzer is in Periodic AutoTest mode the OneTouch runs AutoTests at specified intervals and sends the results to Link Live so that you can view the results over time The OneTouch AT unit ...

Page 271: ...t This entry will appear beneath the Periodic Auto Test results in Link Live Cloud Service Use this feature to anno tate your Periodic AutoTest session Backlight Timeout This feature controls how long the One Touch screen s backlight stays illuminated while Periodic Auto Testing is ongoing Cloud Remote Enable this option when you want to allow the claimed unit to be accessed remotely from the Link...

Page 272: ...ture VoIP Analysis The VoIP Analysis tool lets you connect inline between a VoIP phone and the network for real time troubleshooting and analysis of VoIP phone issues The VoIP analysis tool reveals issues related to PoE DHCP TFTP SIP and SCCP The tool provides visibility into unencrypted SIP Session Initiation Protocol and SCCP Skinny Call Control Protocol traffic You can use VoIP ...

Page 273: ...862 standard was created to provide an objective method for predicting the quality of services such as VoIP It includes a calculation that quantifies an IP network s performance and thereby predicts call quality R Factor is a call quality score based on parameters such as latency jitter and packet loss To Configure VoIP Analysis Connect the OneTouch AT analyzer in line between the VoIP phone and t...

Page 274: ... the SETUP tab is selected Figure 108 The VoIP Analysis Configuration Screen SETUP Tab 5 Tap the Speed Duplex button Select the phone s link speed and duplex mode or select the Auto option to allow the OneTouch to link on both ports at the fastest common speed and duplex detected 6 Optional Enable VoIP Analysis packet capture See page 262 Optional feature ...

Page 275: ...when the phone and network connections are reversed a warning will be displayed and the test will terminate A progress spinner in the lower left corner indicates that the test is in progress The phone powers up 8 Observe the PoE Power status line at the bottom of the MONITOR screen Compare the measured power with the power requirement of the VoIP phone to determine whether enough power is availabl...

Page 276: ...ne boots up and establishes link 9 As the phone boots up and establishes link observe the Advertised Speed and Advertised Duplex information at the top of the MONITOR screen If they are not the same for the phone and the switch the phone may power up but no packets will be sent as indicated by the Packets count Detailed information about the MONITOR screen is provided on page 265 ...

Page 277: ...that the phone downloaded the IP Phone Load from the server SIP or SCCP messages show initialization information such as the phone registering with the call manager When you place a call messages show the call state establishment of the RTP session etc When the call is terminated packet statistics including loss and jitter MOS score and R factor are shown RTP The RTP codec in use is shown along wi...

Page 278: ... power to the phone is removed VoIP Analysis Report After running a VoIP analysis test you can tap the OneTouch AT button at the top right corner of the screen to create a report that includes all of the information from the MONITOR and LOG screens VoIP Analysis Packet Capture When this option is purchased and enabled VoIP analysis packet capture creates a capture file containing all traffic seen ...

Page 279: ...ps 1 through 5 beginning on page 257 2 On the VoIP Capture Enable button select On Figure 111 The VoIP Analysis Configuration Screen 3 Tap the START button 4 Observe the MONITOR or LOG tab of the VoIP ANALYSIS screen You can watch the phone power up boot up obtain an IP address etc You can place a call to generate traffic that you want to capture and analyze ...

Page 280: ...ure The Save VoIP Capture button is displayed indicating that packets were captured and they can be saved to a file 6 Tap the Save VoIP Capture button The CAPTURE FILENAME screen is displayed By default the capture file name format is cap date time cap You can use the keyboard to change the capture file name if desired The cap extension cannot be changed 7 Tap the DONE button The VoIP capture file...

Page 281: ...ets on a PC VoIP ANALYSIS Screen MONITOR Tab The MONITOR tab displays link information and packet statistics The following section provides details regarding the information displayed on the MONITOR tab The phone s and the switch s Advertised Speed and Advertised Duplex are shown Ensure that you selected the correct speed and duplex for the phone in step 5 The number of bytes and packets received ...

Page 282: ... FCS This includes alignment errors Possible causes include a bad NIC or transceiver faulty or corrupt NIC driver bad cabling grounding problems and nodes jamming the network due to above normal collision rates A possible solution would be to identify the node s that are sending out excessive errors and replace the defective hardware Dropped Frames This counter increments for each frame that is re...

Page 283: ...hich the 802 3 length field did not match the number of data bytes actually received 46 1500 bytes The counter does not increment if the length field is not a valid 802 3 length such as an Ethertype value Code Errors This counter increments each time a valid carrier is present and at least one invalid data symbol is detected Carrier Sense Errors This counter shows the number of times that the carr...

Page 284: ...age 103 for more detail on configuring Wi Fi Performance Tests and how they work To perform Wi Fi Network Validation you must select a network SSID to test set up your devices for Wi Fi Performance Testing and save a descriptive name for the physical locations where you plan to test Wi Fi availability Note The SSID s you chose for Wi Fi Network Validation must already be configured with the proper...

Page 285: ...ls Testing Tools 269 The Wi Fi Network Validation screen is displayed Figure 113 The Wi Fi Network Validation Screen 3 Tap SSID to select a network for testing In the image above the Cisco4400 SSID has been selected ...

Page 286: ...creen Figure 113 5 Tap 2 4 GHz Wi Fi Performance and or 5 GHz Wi Fi Performance to configure the settings for each type of test These will be the default settings used for your Wi Fi Network Validation testing For instructions on setting up Wi Fi Performance Tests see Wi Fi Performance Test in Chapter 5 User Tests beginning on page 103 Note that the This OneTouch performance test type is not avail...

Page 287: ...de GPS coordinates or physical landmarks to indicate an exact location 8 When you finish entering a descriptive Location name tap DONE 9 To rename or delete Locations you have saved tap the MANAGE LOCATIONS button at the bottom right of the Wi Fi NETWORK VALIDATION screen Figure 115 Manage Locations for Wi Fi Network Validation To rename or delete a location select the location s name and then tap...

Page 288: ...ion on the Wi Fi NETWORK VALIDATION screen see Figure 113 Note If you are not performing Wi Fi Validation Testing from the physical location where you wish to test Wi Fi coverage your results will reflect where the OneTouch is currently located not your saved location The OneTouch scans the network for associated BSSIDs and compiles a list Figure 116 Discovered BSSIDs for Wi Fi Network Validation ...

Page 289: ...t Tap CLEAR to start the discovery scan for BSSIDs again 3 Check the boxes next to the BSSIDs you want to test during Wi Fi Network Validation 4 Optionally tap any BSSID button to customize the network validation test settings on the SETUP tab for that individual BSSID See Wi Fi Performance Setup Tab on page 146 5 To run the Wi Fi Performance tests for all BSSIDs you have selected on the Wi Fi NET...

Page 290: ...quentially Figure 117 Wi Fi Network Validation in Progress At the bottom left corner of the screen and next to each tested BSSID an icon indicates the test s status A progress spinner indicates the test is in progress A green check mark indicates the test passed A red x indicates the test failed At any time tap a BSSID button on your checklist to go to its test SETUP RESULTS and LOG tabs ...

Page 291: ...Chapter 9 Tools Testing Tools 275 Figure 118 Wi Fi Network Validation Results Tab ...

Page 292: ...ent max Mbps The Signal and Noise graph gives you an indication of the access point s coverage and the signal quality for the duration of the performance test The upper line on this graph shows signal strength on a scale of 0 to 100 dBm Signal values greater than 75 dBm are shown in a green box indicating a strong signal Signal values less than or equal to 75 dBm are shown in a yellow box indicati...

Page 293: ... on the interface Frames Lost is the number of frames sent less the number of frames received Loss is the percentage of frames that were lost Latency is the average one way latency for Reflector Wi Fi Performance test types The Peer test type is calculated by dividing the sum of the connection speed from source to endpoint and then from endpoint to source by two Jitter is the average frame delay v...

Page 294: ...usage on the connected channel The utilization percentage value is based on the actual traffic level OneTouch AT G2 only Non 802 11 Utilization bw Non 802 11 utilization is reported in terms of the percentage of bandwidth usage on the connected channel Return Codes specify the end of test status or an error condition if encountered At the bottom left corner of the screen an icon indicates the test...

Page 295: ...the Wi Fi NETWORK VALIDATION screen all previous Wi Fi Network Validation results are cleared and discarded Save a Report with your results before switching to a new network SSID A pop up notification will warn you before the analyzer discards the previous results Tap the OneTouch AT shortcut button at the top right of the analyzer screen to access the SAVE REPORT button and screen See Reports on ...

Page 296: ...med to the same organization as your OneTouch unit on Link Live Cloud Service See Link Live Cloud Service on page 359 and your Test Accessory User Guide for more information To use an iPerf server installed on a PC or other device as the endpoint iPerf version 3 0 or higher is required You can download it at this URL https iperf fr OneTouch G2 can perform either a Wired or Wi Fi iPerf test To perf...

Page 297: ...Chapter 9 Tools Testing Tools 281 The iPerf Test screen is displayed Figure 119 iPerf Test Setup Screen ...

Page 298: ...thods Touch the iPerf Server button on the IPERF SERVER screen to manually enter your iPerf server s IPv4 address or URL using the virtual keyboard Touch DONE to save your entry If it is claimed to Link Live OneTouch automatically queries Link Live for any claimed Test Accessories in the same organization and displays them in the Available iPerf Remotes list Touch the QUERY IPERFS button to re que...

Page 299: ...plays in the top field on the iPerf Test screen 5 Tap Network Under Test to select either your Wired or Wi Fi network connection for testing Note If you have Wired or Wi Fi disabled on the currently loaded profile the Network Under Test button will not be visible 6 If needed tap Port to enter a port number other than the default 5201 Note If you change the default Port number on the OneTouch you m...

Page 300: ... Test screen If you are performing a Wired test the iPerf test begins and the Wired results screen appears 2 If you are testing over a Wi Fi network select a network from the discovered list for testing or touch ADD SSID to enter a new network name Note The SSID you choose for iPerf testing must already be configured with the proper credentials in a profile saved on the OneTouch See Wi Fi on page ...

Page 301: ... the START button 4 To test more than one BSSID Select the BSSIDs you want to test from the discovered list by touching the checkbox to the left of its row To begin testing one or more BSSIDS tap the START button at the bottom of the IPERF screen To view individual results touch a BSSID s row The Wi Fi iPerf results screen appears and begins populating measurements ...

Page 302: ...ner indicates the test is in progress A green check mark indicates the test passed A red x indicates the test failed An error message indicates the reason for test failure Wired iPerf Test Results TCP Protocol Test Results Figure 123 Wired iPerf TCP Test Results Duration is the length of time the test ran Target Rate bps for the TCP protocol is the pass fail threshold for the test as set on the iP...

Page 303: ...nse time from the iPerf server Note If the Ping portion of the test fails the entire iPerf test will fail Tap the TEST AGAIN button to re run the test UDP Protocol Results Figure 124 Wired iPerf UDP Test Results Duration is the length of time the test ran Target Rate bps is the requested bit rate from the iPerf Test setup screen ...

Page 304: ...ames Sent is the actual number of frames sent by the source Frames Recvd is the actual number of frames received at the destination Frames Lost is the number of frames sent less the number of frames received Jitter is the average frame delay variation Ping shows the Ping response time from the iPerf server Tap the TEST AGAIN button to re run the test ...

Page 305: ...Chapter 9 Tools Testing Tools 289 Wi Fi iPerf Test Results Figure 125 Wi Fi iPerf UDP Test Results ...

Page 306: ...ance test The upper line on this graph shows signal strength on a scale of 0 to 100 dBm Signal values greater than 75 dBm are shown in a green box indicating a strong signal Signal values less than or equal to 75 dBm are shown in a yellow box indicating a marginal or weak signal The lower line on the graph shows the noise level of the chan nels the AP is using Noise values less than or equal to 80...

Page 307: ...number of frames received Loss UDP Protocol only is the percentage of frames that were lost Jitter UDP Protocol only is the average frame delay variation Ping shows the Ping response time from the iPerf server Note If the Ping portion of the test fails the entire iPerf test will fail Return Code specifies the end of test status or an error condition if encountered Wi Fi Layer 2 Shows average measu...

Page 308: ...rogress A green check mark indicates the test passed A red x indicates the test failed An error message indicates the reason for test failure Tap CLEAR RESULTS to clear all data on the screen Tap the START button to re run the test for the current BSSID Performance Peer This functions allows you to configure the OneTouch to act as a Performance Peer for a Wired or Wi Fi Performance Test See Chapte...

Page 309: ...matted for the smaller screens of mobile devices 7 Use the Proxy button to specify a server through which the connection will be established 8 Tap the LAUNCH button to launch the browser Swipe your finger across the display to pan across a web page Tap a text entry area to display the touchscreen keyboard Note The browser does not support Flash or Java Browse to a Test Target from the HOME Screen ...

Page 310: ...SH enter the user name and password 8 Tap the LAUNCH button to start the session The OneTouch analyzer starts a telnet or SSH session Use the on screen keyboard to type your commands To end the session tap the back button Toner Toner can help you locate a copper network cable The OneTouch analyzer creates a signal in the cable You then place a probe on nearby cables until you identify the cable wi...

Page 311: ...icator to flash on and off 1 On the HOME screen tap TOOLS 2 In the Testing Tools section scroll down and tap Flash Port 3 Tap the Rate button 4 Select the rate you want the OneTouch analyzer to link and unlink from the port 5 Observe the link indicators on the switch Find the one that is flashing on and off at the selected rate one second two seconds or three seconds 6 Tap the STOP button to end t...

Page 312: ...Image of an Endface 4 To adjust the focus turn the knob on the probe clockwise or counterclockwise Note The button on the DI 1000 probe has no function when you use the probe with the analyzer 5 Tap the Save button to save the screen image The image on the screen is paused it becomes still The image is saved in PNG format to the internal screens directory Tap to Exit Shows if camera is connected S...

Page 313: ...E Figure 127 FiberInspector Image with Measurement Scales fiber with 50 m core shown Note To see the buttons for the measurement axes and core scales and to change the magnification of the screen you must first tap to put the screen in still mode You can use the round horizontal and vertical scales to mea sure the size of the fiber core and cladding You can also mea sure the size of particles scra...

Page 314: ...n and reset the zoom to 100 WebCam and Remote View A network technician can connect a WebCam to the OneTouch analyzer and share its live image with a colleague A technician can share his live view of network components in a wiring closet while conversing with a remote colleague 1 Connect the WebCam to the analyzer s USB A connector 2 On the HOME screen tap TOOLS 3 In the Testing Tools section scro...

Page 315: ... Control The webcam image appears in the remote colleague s browser File Tools The following file tools are available on the TOOLS screen Figure 128 File Tools Profiles See Chapter 6 Profiles beginning on page 161 AP Authorization See Save an Authorization File on page 237 ...

Page 316: ...ition to accessing the Reports options from the TOOLS screen you can also tap the OneTouch AT G2 short cut button on the top right corner of your OneTouch screen to access available report options See Figure 129 When you initially power on a OneTouch analyzer and navigate to the Reports tool only the Tools Settings report content option is shown Figure 129 Initial Available Report Options You must...

Page 317: ... obtain VoIP Analysis data in your report run VoIP Analysis select its check box and save To obtain Wi Fi Network Validation data in your report run Wi Fi Network Validation select its check box and save To obtain Path Analysis data in your report run Path Analysis tap the Wired Analysis button on the Save Report screen select the Path Analysis check box and save Note The OneTouch analyzer must be...

Page 318: ...tions 4 Tap the File button to change the file name if desired and then tap the Done button 5 Tap the Format button to change the report output if desired Reports can be exported as a PDF XML for export to an Excel file or both Note The report content options are only available when saving in PDF format XML reports will contain all available details ...

Page 319: ...3 For AutoTest Wi Fi Analysis and Wired Analysis you can determine which summaries and details you want the report to include Figure 131 Report Content Options for AutoTest 6 Tap the back button to go back to the Save Report screen ...

Page 320: ...r report Figure 132 Report Content Options for Wired Analysis To obtain Path Analysis data in your report run Path Analysis using the Wired analysis screens Then tap the Wired Analysis button on the Save Report screen select the Path Analysis check box and save 8 Tap the back button to go back to the Save Report screen ...

Page 321: ...n 11 Use the check boxes next to Tools Settings VoIP Analysis and or Wi Fi Network Validation to include their data in your saved report See Figure 130 12 Tap the SAVE button The report is saved in your selected format s to the analyzer s internal Reports directory You can access the saved file as described in Chapter 11 Managing Files beginning on page 341 13 Tap VIEW to see the saved report on t...

Page 322: ...n screen keyboard When you are satisfied with the screen filename tap the DONE button The screen is saved Import Export Rename or Delete a Screen Image You can view previously saved OneTouch screens using the SCREENS tool You can manage import export rename or delete previously saved OneTouch screens using the MANAGE SCREENS tool 1 On the HOME screen tap TOOLS 2 Scroll down to the File Tools secti...

Page 323: ...tap to navigate the displayed directory structure Maintenance Tools Figure 134 Maintenance Tools Version Information To display software and hardware version information 1 On the HOME screen tap TOOLS 2 Scroll down to the Maintenance Tools section and tap Version Information The module and platform serial number version number and hardware revision are shown ...

Page 324: ...s the default management port It links automatically when connected to a network It is not necessary to run AutoTest to make either of the management ports link However if you go into the Management Port configuration screen and make any changes to the management port settings you will need to select the CONNECT button for any changes to take effect The Wi Fi Management port is disabled by default...

Page 325: ...hen tap DHCP or Static Selecting Static will show additional selections IP Subnet Mask Gateway DNS1 and DNS2 You must provide a static IP address and a Subnet Mask 7 Tap the SSID button 8 Tap an SSID from the list of available SSIDs 9 Tap the Security button It will take you to the Security screen 10 Tap the Type button if you want to change the current setting If you change the security type addi...

Page 326: ...ive Port Choose Wired or Wi Fi Wired is the default When choosing Wired a network cable must be connected to the RJ 45 port When choosing Wi Fi the optional Wi Fi management port adapter must be connected to the OneTouch USB port Wired Select DHCP or Static IP addressing Wi Fi allows you to choose DHCP or Static IP addressing select an SSID and choose an authentication option Connect the optional ...

Page 327: ...HCP server If the analyzer has obtained an IP address via DHCP and you subsequently switch the Address control to Static the currently configured IP address subnet mask etc will be retained until you change it Setting a static IP address for the OneTouch analyzer can simplify the process of connecting to it remotely because the IP address will always be the same This is convenient when you can t w...

Page 328: ...tatus This screen shows the battery s status Figure 136 Battery Status Screen Language See Set the Language on page 7 Date Time See Date Time on page 29 Number See Number Format on page 30 Length See Units for Length Measurements on page 30 Time Remaining indicates estimated battery operating time if ac adapter is not connected Time Remaining indicates estimated time to fully recharge if ac adapte...

Page 329: ...oll down to the Maintenance Tools section 3 In the Audible Tone panel tap On or Off Power Line Frequency See Power Line Frequency on page 30 Display 1 On the HOME screen tap TOOLS 2 Scroll down to the Maintenance Tools section and tap Display 3 Move the yellow bar to select the desired brightness 4 Tap the DONE button Note Increasing the display brightness draws more power thereby decreasing run t...

Page 330: ...ou saved the new software image img file and select the file 4 Select the OK button 5 Select YES to install the new file The new file will be installed and the analyzer will restart The process will take several minutes Updating Software via Link Live Cloud Service Starting with OneTouch version 6 5 1 you can download updates from Link Live if your OneTouch is claimed See also Link Live Cloud Serv...

Page 331: ...ch analyzer with all options enabled you can purchase and activate options at a later time Enter an option s product key to activate the new option 1 On the HOME screen tap TOOLS 2 Scroll down to the Maintenance Tools section 3 Tap Options 4 Enter the product key You may be asked to restart the analyzer by cycling power to the analyzer To purchase options contact NETSCOUT See page 6 for contact in...

Page 332: ...ity is a concern and you need to ensure that all user data is securely erased The procedure may take as long as 30 minutes to complete The Quick option is less thorough and typically completes within two minutes Data stored on an SD card will not be erased by either option It is important that the restoration process is not interrupted while it is in progress User data items include Profiles Authe...

Page 333: ...Chapter 9 Tools Maintenance Tools 317 2 On the HOME screen tap TOOLS 3 Scroll down to the Maintenance Tools section and tap Factory Defaults 4 Tap the Quick or Full button ...

Page 334: ...OneTouch AT and OneTouch AT G2 User Manual 318 ...

Page 335: ...ed separately by contacting NETSCOUT see page 6 The OneTouch AT analyzer can silently monitor and record wired and Wi Fi network traffic This is called Standalone Capture The analyzer can also record all traffic to and from itself during AutoTest This is called AutoTest Capture The OneTouch analyzer saves captured packets to a cap file on the SD card Files are stored in pcap format The saved captu...

Page 336: ...kets that are going to and from a particular AP Filters Perform a Logical AND Operation When you set more than one filter a logical AND operation is performed using the filters that you select For example if you enter an IP address filter of 10 250 0 70 and a port filter of 80 only packets that are going to and from port 80 and to or from 10 250 0 70 will be captured See Figure 137 Figure 137 Capt...

Page 337: ...Size control to reduce the likelihood of dropped packets SD Card Use the supplied SD card for optimal performance Use of other SD cards may result in slower write performance and increased possibility of dropped packets Wired Packet Capture Connection Options Port A Only Single ended Packet Capture In single ended packet capture the OneTouch analyzer captures traffic at Port A of the OneTouch anal...

Page 338: ... the link connected to the OneTouch analyzer Port A and the other side connected to Port B Figure 139 Inline Packet Capture This connection method is preferred when performing tasks such as debugging communication problems between an endpoint e g access point PC phone camera and the network If present PoE is passed through when using inline packet capture All traffic is passed between the ports re...

Page 339: ...e Wired Packet Capture 1 On the HOME screen tap TOOLS 2 In the Testing Tools section tap Capture 3 Tap the Connection button and select one of the following options Port A only Ports A and B Inline The CAPTURE screen is displayed Figure 140 The Wired CAPTURE Screen Device or Network ...

Page 340: ... IP address of a host only traffic to and from the host will be captured Only an IPv4 address can be specified Port When you specify a port number only traffic to and from the specified UDP or TCP port will be captured For example to capture only HTTP traffic specify port 80 NOT Tap On to invert your filter selections If you have selected multiple filters the NOT function will give the inverse of ...

Page 341: ... to 2 GB of traffic in each capture file You can select a smaller file size if desired The capture will stop before exceeding the selected file size Frame Slice Size The Frame Slice Size control limits how much of each packet is captured If you select 64 B the first 64 bytes of each packet will be captured This is useful when you are interested in the packet s header but you don t need to see all ...

Page 342: ...below Enable Wi Fi 1 Press the key on the front panel to display the HOME screen 2 Tap the TOOLS icon 3 Tap the Wi Fi button The Wi Fi settings screen is displayed Figure 141 Wi Fi Test Settings Screen 4 Ensure that Enable Wi Fi is On To review the other Wi Fi connection settings see Chapter 3 Establish a Wi Fi Connection on page 48 ...

Page 343: ...c access point AP client or channel To manually configure a filter start with the TOOLS button on the HOME screen To automatically configure an AP client or channel filter start with the Wi Fi ANALYSIS screen To Manually Configure a Filter 1 On the HOME screen tap the Tools icon 2 In the Testing Tools section of the screen tap the Capture button The CAPTURE screen is displayed 3 Tap the Connection...

Page 344: ...d below Channel Tap the channel button to set the channel on which packets will be captured Channel Mode The analyzer can capture on 20 MHz 40 MHz or 80 MHz wide channels By default the channel mode is configured for a channel width of 20 MHz Access points supporting legacy 802 11a b g protocols use a single 20 MHz channel only Access points that support the 802 11n protocol can be configured to u...

Page 345: ... adjacent lower channel number to match the access point configuration Only permissible bonding options are available based on the selected channel e g channel 34 bonding can only be 40 MHz because it is the first channel in the 5 GHZ band If a bonded channel is not configured correctly some packets will be missing from the capture Device BSSID MAC Enter a BSSID to capture only packets going to or...

Page 346: ...ize Tap the back button to return from the CAPTURE SETTINGS screen to the CAPTURE screen See File Size Limit and Frame Slice Size on page 325 File Format Tap the File Format button and select the packet analyzer software you will use for packet analysis The button displays the packet analysis software name and the radio header type is shown in parenthesis The pcap application programming interface...

Page 347: ...con s appearance indicates the Wi Fi status If the Wi Fi status is stopped scanning or linked not testing the Wi Fi ANALYSIS screen will be displayed and Wi Fi analysis will begin If the Wi Fi adapter is linked and testing stop the AutoTest that is in progress or wait for it to finish Then tap the Wi Fi icon The Wi Fi ANALYSIS screen is displayed Filter by AP Only packets to or from the selected A...

Page 348: ...anual 332 5 For dual band APs or APs that support multiple SSIDs select the BSSID and channel of interest The CAPTURE screen is displayed and the filter configuration is indicated on the Wi Fi Filter button Figure 143 Wi Fi CAPTURE Screen ...

Page 349: ... For more information see To Manually Configure a Filter on page 327 To start the capture see Start Packet Capture on page 334 Filter by Client Only packets to and from the selected client are captured Further filtering can be implemented as described later in this chapter 1 On the Wi Fi ANALYSIS screen tap the CLIENT tab 2 Select a client to display its details The Wi Fi TOOLS button appears in t...

Page 350: ...annel are captured 1 On the Wi Fi ANALYSIS screen tap the CHANNEL tab 2 Select a channel to display its details The Wi Fi TOOLS button appears in the lower right corner of the screen 3 Tap the TOOLS button 4 Tap the Capture button The CAPTURE screen is displayed and the channel number and channel width are shown on the Wi Fi Filter button 5 Tap the Wi Fi Filter button The CAPTURE SETTINGS screen i...

Page 351: ...keyboard to change the capture file name if desired The cap extension cannot be changed 3 Tap the DONE button File capture begins As a wired packet capture progresses unicasts broadcasts multicasts error frames total captured frame count and the number of dropped packets are shown for Port A and Port B Figure 145 Wired Capture Results File name Available memory indicator File size is updated realt...

Page 352: ...ts The SD CARD indicator bar gives a quick visual indication of how much storage space is available on the SD memory card Stop Packet Capture The capture is terminated in any of the following conditions the maximum file size set in Limits is reached the memory card is full you tap the STOP CAPTURE button File name Available memory indicator File size is updated realtime ...

Page 353: ...un AutoTest the analyzer captures wired and Wi Fi traffic to and from the analyzer If you don t save the capture it is overwritten the next time you run AutoTest To Enable or Disable AutoTest Capture 1 Tap the TOOLS icon on the HOME screen 2 Tap the Capture button 3 In the AutoTest Capture section set Enable to On The setting is stored in the Profile To Save an AutoTest Capture 1 Run AutoTest 2 Wh...

Page 354: ...t User Test performance if User Tests generate a high volume of network traffic AutoTest ends when the last user test completes before wired analysis begins Note Wi Fi packets are received as 802 11 data frames In Wi Fi capture the 802 11 header is removed 802 11 management and control frames are not captured Managing Capture Files Captures are stored as cap files on the SD card You can view the l...

Page 355: ...Chapter 10 Packet Capture AutoTest Capture 339 Analyzing Capture Files You can use ClearSight Analyzer software or other protocol analysis software to analyze the captured packets on a PC ...

Page 356: ...OneTouch AT and OneTouch AT G2 User Manual 340 ...

Page 357: ...ts and Screens can be managed using the built in file manager File management operations include loading viewing importing exporting renaming or deleting files Certificates can be loaded using the Wired 802 1X settings dialog See page 248 Packet captures can be managed using the Capture tool See page 338 Using the Built in File Manager To manage files using the built in file manager 1 On the HOME ...

Page 358: ...OneTouch AT and OneTouch AT G2 User Manual 342 2 Scroll down to the File Tools section ...

Page 359: ...nt to manage The corresponding file manager screen appears The figure below shows each of the four types of file manager screens Figure 147 The Four File Manager Screens The following section describes buttons that are available on one or more of the file manager screens SAVE The SAVE button saves the current profile AP authorization list or report ...

Page 360: ...D The LOAD button is available in the PROFILES file manager and the AP AUTHORIZATION file manager When you tap the LOAD button the current profile or AP authorization list is replaced by the one you load So consider saving the current profile or AP authorization list before you tap the LOAD button The LOAD button puts the highlighted profile or AP authorization list into use A loaded profile or AP...

Page 361: ...irectory in OneTouch analyzer s internal memory Tap the MANAGE button to manage files in the Profiles ACLs Reports or Screens directory Then tap the file that you want to manage Figure 149 Manage Profiles Screen DELETE DELETE permanently removes the file from the list and from memory You must tap the MANAGE button and select a file in the list to make the DELETE button available Tap the file you w...

Page 362: ...ension even if you change its name The file s extension should not be changed using any file management tool EXPORT EXPORT lets you save a copy of the pdf or xml file to internal memory an SD card or a USB flash drive Tap the EXPORT button to show the navigable file tree Figure 150 File Manager Export File Tree Navigate to the desired location and tap the OK button to save a copy of the file IMPOR...

Page 363: ...st have the png extension to be displayed in the file list You can import other file types but they will not be displayed in the file manager s list Remote User Interface and File Access You can access the OneTouch analyzer remotely when you connect to its management port Remote control of the OneTouch analyzer s user interface is possible through a VNC client connection and in the Link Live Cloud...

Page 364: ... the IP address of the management port as described on page 308 2 Provide the OneTouch analyzer s management port IP address to your VNC client 3 Connect using your VNC client 4 If required enter the OneTouch analyzer s remote access user name and password See Configure Login Credentials for Remote Access on page 310 Figure 151 Browser Remote Access Login Credentials ...

Page 365: ... Access OneTouch Home Screen Remote Control Using the Link Live Cloud Service See Remote Access from the Cloud on page 365 Remote File Access You can remotely access files on the OneTouch analyzer using an FTP Link Live a web browser or a network drive mapped with WebDAV Remote File Access Using a Web Browser To access the OneTouch analyzer s user file system using a web browser ...

Page 366: ...d 4 If required enter the OneTouch analyzer s remote access user name and password See also Configure Login Credentials for Remote Access on page 300 Figure 153 OneTouch Web Server Home 5 Select the Files button 6 Navigate the user interface with your pointing device mouse touch screen etc to select items Figure 154 OneTouch Remote File Access 7 To download an item right click its name and select ...

Page 367: ...rd security enabled 4 If you have User Password security enabled then use the password entered there Otherwise leave the password empty 5 Once connected your FTP client will be able to browse the OneTouch analyzer s files Remote File Access Using a Mapped Network Drive WebDAV The OneTouch AT supports integration of its user file system into Windows Explorer as a network drive The following instruc...

Page 368: ...in Credentials for Remote Access on page 310 You may experience delays when using the network drive if there is no proxy server between the computer and the OneTouch Microsoft has documented this issue and the solution at http support microsoft com kb 2445570 Other Remote Access Information Disconnect a Remote User Remote control users connected to the OneTouch analyzer through a web browser or a ...

Page 369: ...tc to select items If another user connects to the OneTouch analyzer while you are connected your remote session will be terminated The OneTouch analyzer does not support concurrent remote user sessions SD Card To manage files using an SD card insert it into the OneTouch analyzer See SD card slot on page 14 The OneTouch analyzer supports FAT and FAT32 file systems on external media USB Flash Drive...

Page 370: ...OneTouch AT and OneTouch AT G2 User Manual 354 ...

Page 371: ... NETSCOUT Clean the Analyzer To clean the touchscreen turn off the analyzer then use a soft lint free cloth that is damp with alcohol or a mild detergent solution To clean the case use a soft cloth that is damp with water or a mild detergent solution WCaution To prevent damage to the touchscreen do not use abrasive materials To prevent damage to the case do not use solvents or abrasive materials E...

Page 372: ...each month Check the battery every 4 months and charge it if necessary Keep a battery attached to the analyzer during storage If you remove the battery for more than approximately 24 hours the analyzer will not keep the correct time and date See Environmental and Regulatory Specifications on page 367 for storage temperatures Remove and Install the Battery 1 Turn off the analyzer 2 Disconnect the a...

Page 373: ...Chapter 12 Maintenance Remove and Install the Battery 357 GVO003 EPS Figure 157 Remove and Install the Battery ...

Page 374: ...OneTouch AT and OneTouch AT G2 User Manual 358 ...

Page 375: ...as well as configure your OneTouch to automatically upload reports of your test results to Link Live for storage and retrieval Link Live Cloud Service Support Page For detailed information on using the Link Live Cloud Service to manage your OneTouch AT test results and reports go to https app link live com support or from Link Live com click Support Questions Infrastructure and User Tests in the C...

Page 376: ...to send results to Link Live 4 Create a unique name for your OneTouch analyzer 5 Go to Link Live com to manage your test results To begin setup from the OneTouch HOME screen tap TOOLS and scroll down to Link Live Cloud Tools Creating a Link Live com Account To create a Link Live com account 1 Go to https app link live com signup 2 Enter the appropriate information on the web page and click CREATE ...

Page 377: ...c AutoTest When the analyzer is in Periodic AutoTest mode the OneTouch analyzer runs AutoTests at specified intervals and sends the results to Link Live so that you can view the results over time Periodic AutoTest is helpful when baselining network performance or troubleshooting intermittent problems Periodic AutoTesting can be set up only after a unit has been claimed Your unit must be connected ...

Page 378: ...eath the Periodic Auto Test results in Link Live Cloud Service Use this feature to anno tate your Periodic AutoTest session Backlight Timeout This feature controls how long the One Touch screen s backlight stays illuminated while Periodic Auto Testing is ongoing This option is disabled by default You can set the backlight to turn off automatically after 5 10 or 15 minutes extending the life of the...

Page 379: ...oTest Status screen Figure 158 shows the following information Destination shows the web location of where the AutoTest results are sent Unit shows the unit name Port the port that the Periodic AutoTest process will use to send results to the cloud It can be the network test ports the RJ 45 management port or the optional Wi Fi management port IP the IP address of the Periodic AutoTest port curren...

Page 380: ...ess if the AutoTest passed or failed Remaining Duration The amount of time left in a specified Periodic AutoTest duration Refers to the Duration time assigned on the OneTouch AT in Tools Link Live Cloud Tools Periodic AutoTest Next Run The amount of time until the next AutoTest run begins Refers to the interval time assigned on the unit in Tools Periodic AutoTest Naming your OneTouch AT By default...

Page 381: ...emote Access Before your analyzer can be accessed from the Link Live Cloud the Cloud Remote option needs to be enabled on the unit Note If the unit is not enabled for remote cloud access it can still be accessed from a VNC client via the management port address To enable remote cloud access 1 On the analyzer s HOME screen tap TOOLS 2 In the Cloud Tools section touch the Cloud Remote button to open...

Page 382: ...OneTouch AT and OneTouch AT G2 User Manual 366 ...

Page 383: ...ration Meets the requirements of MIL PRF 28800F for Class 3 Equipment Safety CAN CSA C22 2 No 61010 1 04 IEC 61010 1 CAT none pollution degree 2 Operating altitude 13 123 ft 4 000 m 10 500 ft 3 200 m with AC adapter Storage altitude 39 370 ft 12 000 m Pollution degree 2 EMC EN 61326 1 portable 1 The battery will not charge if its temperature is outside the range of 32 F to 104 F 0 C to 40 C 2 Do n...

Page 384: ...e Network analysis ports Two RJ 45 10 100 1000BASE T Ethernet Two Small Form factor Pluggable SFP 100BASE FX 1000BASE X Ethernet Not for connection to telephone net works The OneTouch AT analyzer is NOT designed for connection to a telephone network The OneTouch AT analyzer is NOT designed for connection to an ISDN line Do not connect to a telephone network or ISDN line except through a regulatory...

Page 385: ...directional antenna Antenna frequency range 2 4 2 5 and 4 9 5 9 GHz Minimum gain 5 0 dBi peak in the 2 4 GHz band and 7 0 dBi peak in the 5 GHz band External antenna con nector1 Reverse SMA 1 External antenna port is receive only no transmit Applicant s name NETSCOUT Equipment name Wi Fi testing device Model number WA7 43460AC Manufacturing Year Month 2015 06 Manufacturer Universal Global Scientif...

Page 386: ...al Band 5 170 5 825 GHz Security 64 128 Bit WEP Key WPA WPA2 802 1X Transmit output power1 tolerance 2 0 dBm 802 11a 12 dBm 2 dBm 54 Mbps 802 11b 17 dBm 2 dBm 11 Mbps 802 11g 16 dBm 2 dBm 54 Mbps 802 11gn HT20 16 dBm 2 dBm MCS0 802 11gn HT20 15 dBm 2 dBm MCS7 802 11gn HT40 15 dBm 2 dBm MCS0 802 11gn HT40 14 dBm 2 dBm MCS7 802 11an HT20 15 dBm 2 dBm MCS0 802 11an HT20 12 dBm 2 dBm MCS7 802 11an HT4...

Page 387: ...m 54 Mbps 802 11gn HT20 79 dBm 2 dBm MCS7 802 11gn HT40 76 dBm 2 dBm MCS7 802 11an HT20 78 dBm 2 dBm MCS7 802 11an HT40 74 dBm 2 dBm MCS7 802 11ac VHT20 64 dBm 2 dBm MCS8NSS3 802 11ac VHT40 63 dBm 2 dBm MCS9NSS3 802 11ac VHT80 60 dBm 2 dBm MCS9NSS3 1 The maximum power setting will vary by channel and according to individual country regulations ...

Page 388: ...onforms to the requirements of the European Union and the European Free Trade Association EFTA Listed by the Canadian Standards Association The Product complies with Australian standards Conforms to relevant South Korean EMC Standards Electromagnetic Compatibility Applies to use in Korea only Class A Equipment Industrial Broadcasting Communications Equipment This product meets requirements for ind...

Page 389: ...ions It has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 Subpart J of the FCC rules Internal memory The OneTouch analyzer has 2 GB of internal memory that is shared between system and user files The built in file managers can be used to import and export files SD card The packet capture feature functions optimally when the supplied SD card is use...

Page 390: ...installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferen...

Page 391: ...tionnement Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful commu...

Page 392: ...tions through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health Before a device model is available for sale to the public it must be tested and certified to operate within the limits for safe exposure established by the FCC and international organizations The tests are p...

Page 393: ...ple power levels and uses only the power required to reach the network SAR information on this model device is on file with the FCC and can be found under the Display Grant section http www fcc gov oet fccid after searching on FCC ID WA7 AR5BHB112 and FCC ID WA7 43460AC This device is a 2 4 GHz wideband transmission system transceiver intended for use in all EU member states and EFTA countries exc...

Page 394: ...equipment and the seller or user should take notice of it This equipment is intended for use in business environments and is not to be used in homes Mexico Cofetel Notice La operación de este equipo está sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo ...

Page 395: ...379 Notes ...

Page 396: ...OneTouch AT and OneTouch AT G2 User Manual 380 Notes ...

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