NEC N8100-1220F, User Manual

Page: 361 / 494

Troubleshooting 8-57
Error Message during Disk Array Configuration
If the server configured with disk array does not work correctly or utility program fails, check the
following and take an appropriate action.
The OS cannot be installed:
T
Is configuration of the disk array controller performed?
→
Perform configuration properly by using MegaRAID Configuration Utility or
WebBIOS..
The OS cannot be started:
T
Is the BIOS setting for the disk array controller changed?
→
Set it properly by using MegaRAID Configuration Utility.
T
Does POST recognize the disk array controller?
→
Check that the disk array controller is connected correctly and then turn the power
ON.
→
When the disk array is connected correctly but is not recognized, it may be faulty.
Contact the maintenance service agent that you are contracted with or the dealer
that you purchased this controller from.
Rebuilding cannot be performed:
T
Is the capacity of the hard disk to be rebuilt insufficient?
→
Use a hard disk of the same capacity as the faulty one.
T
Is the RAID configuration RAID0?
→
RAID0 does not have redundancy thus rebuilding cannot be performed. Replace
the "DEAD" hard disk, create configuration information again, perform
initialization and then restore using the backup data.
Auto-rebuild cannot be performed:
T
Is the interval enough when hot swap are executed?
→
Take interval more than 60 seconds when hot swap are executed.
T
Is the BIOS setting for the disk array controller correct?
→
Check the BIOS setting for disk array controller by using MegaRAID
Configuration Utility. Select "Objects"
→
"Adapter"
→
"Auto Rebuild" from the
TOP menu.
A hard disk goes into "FAIL" status:
→
Contact the maintenance service agent that you are contracted with or the dealer
that you purchased it from.