NEC EcoPowerGateway N8142-36F User Manual Download Page 114

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6-8 Troubleshooting

Error Messages on Virtual LCD

You can view the indication on virtual LCD through the Web browser of EXPRESSSCOPE Engine
2 (BMC) or the viewer of NEC ESMPRO Manager Ver. 5.

If POST detects an error after powering on the Maintenance Card, it displays POST error code on
Virtual LCD upon completion of POST.

POST in Progress

POST progress code (AC)

Error Message (BMC Message)

POST error code

Summary of Contents for EcoPowerGateway N8142-36F

Page 1: ...NEC Express5800 100 Series N8142 36F EcoPowerGateway User s Guide 1st Edition 7 2010 ONL 520_005_02 COMMON 100 00 1007 ...

Page 2: ...he Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and ...

Page 3: ...d CAUTION Indicates the presence of a hazard that may cause minor personal injury including burns or property damage if the instruction is ignored Precautions and notices against hazards are presented with one of the following three symbols The individual symbols are defined as follows This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates t...

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Page 5: ...ay be caused Do not use the EcoPowerGateway in the place where water or liquid may pour Otherwise an electric shock or fire may be caused Do not place the EcoPowerGateway near the fire Otherwise a fire may be caused Do not touch the EcoPowerGateway with wet hand Otherwise an electric shock may be caused Do not touch the component specified by this symbol Otherwise an electric shock or burn may be ...

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Page 7: ...n radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Statement Warning This is a Class A product In domestic envi...

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Page 9: ...User s Guide shall not be copied or altered without the prior written permission of NEC Corporation 4 All efforts have been made to ensure the accuracy of all information in this User s Guide If you notice any part unclear incorrect or omitted in this User s Guide contact the service representative where you purchased this product 5 NEC assumes no liability arising from the use of this product nor...

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Page 11: ...ower supplies to servers in rack realizes the system configuration of higher density In addition optional power units can be additionally installed to meet with your power requirements up to four power units including standard power units Read this User s Guide thoroughly to fully understand handling of the EcoPowerGateway and appreciate its functions to the maximum extent ...

Page 12: ...equirements and advisory information for transfer and disposal of the EcoPowerGateway Chapter 2 General Description includes information necessary to use the EcoPowerGateway such as names and functions of its components Chapter 3 Setting Up Your EcoPowerGateway tells you how to setup your EcoPowerGateway make cable connections and power on your system Chapter 4 Configuring Your EcoPowerGateway tel...

Page 13: ...formation IN THE PACKAGE The carton contains various accessories as well as the EcoPowerGateway itself See the packing list to make sure that you have everything and that individual components are not damaged If you find any component missing or damaged contact your service representative Store the provided accessories in a designated place for your convenience You will need them to install an opt...

Page 14: ...ser Support 1 20 Chapter 2 General Description 2 1 Names and Features of Components 2 2 Front View 2 2 Rear View 2 4 Lamp Indications 2 7 Using Your EcoPowerGateway 2 11 Power on of EcoPowerGateway 2 11 DC Output ON OFF 2 12 Starting Maintenance Mode 2 15 Power off of EcoPowerGateway 2 17 Device Identification 2 17 Chapter 3 Setting Up Your EcoPowerGateway 3 1 Installation 3 1 Making Connections 3...

Page 15: ...3 Error Messages 6 4 POST Error Messages 6 4 Error Messages on Virtual LCD 6 8 Solving Problems 6 17 EcoPowerGateway 6 17 Collecting Fault Information 6 18 Maintenance Tools 6 18 Chapter 7 Installing Options 7 1 Safety Notes 7 2 Anti static Measures 7 3 Preparation for Installation Removal 7 4 Confirmation after Installation Removal 7 5 Installation Removal Procedure 7 6 N8181 76F Power Unit 7 6 R...

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Page 17: ...Chapter 1 Notes on Using Your EcoPowerGateway This chapter includes information necessary for proper and safe operation of the EcoPowerGateway ...

Page 18: ... inform the user that a hazardous situation may arise when operating the EcoPowerGateway Do not intentionally remove or damage any of the labels If you find any labels totally partially removed or illegible due to damage contact your service representative See Safety Notes for meaning of the symbols that appear on the warning label This label is also on the bottom ...

Page 19: ...this section carefully to ensure proper and safe use of the EcoPowerGateway For symbols see SAFETY INDICATIONS provided earlier The EcoPowerGateway contains power supply units Pay attention to electric hazard In addition pay attention to personal injury when installing removing the EcoPowerGateway in from the rack assembly ...

Page 20: ...his instruction may cause an electric shock or fire as well as malfunctions of the EcoPowerGateway Do not use the EcoPowerGateway if any smoke odor or noise is present If smoke odor or noise is present immediately turn off the system and disconnect the power plug from the outlet then contact your service representative Using the EcoPowerGateway in such conditions may cause a fire Keep needles or m...

Page 21: ...Notes on Using Your EcoPowerGateway 1 5 ...

Page 22: ...cable or connecting a cable to an improper destination may cause a short circuit resulting in a fire Also observe the following notes on using and connecting an interface cable Do not use any damaged cable connector Do not step on the cable Do not place any object on the cable Do not use the equipment with loose cable connections Do not use any damaged cable Avoid installation in extreme temperatu...

Page 23: ...Notes on Using Your EcoPowerGateway 1 7 ...

Page 24: ...he power plug with a wet hand Do not disconnect connect the plug while your hands are wet Failure to follow this warning may cause an electric shock Do not connect the ground wire to a gas pipe Never connect the ground wire to a gas pipe Failure to follow this warning may cause a gas explosion ...

Page 25: ...lfway inserted plug increasing the possibility of fire Use the authorized power cord only Use only the power cord that comes with your EcoPowerGateway Use of an unauthorized power cord may cause a fire when the electric current exceeds the rated flow Also observe the following to prevent an electric shock or fire caused by a damaged cord Do not stretch the cord harness Do not pinch the power cord ...

Page 26: ...1 10 Notes on Using Your EcoPowerGateway ...

Page 27: ...tailed explanation on the place where the rack should be installed and the earthquake resistant construction for the rack refer to the manual attached to the rack or contact you service representative Always install the EcoPowerGateway on a rack conforming to the relevant standard Install the EcoPowerGateway on a rack conforming to the EIA standard Do not use the EcoPowerGateway with installed on ...

Page 28: ...rack and devices mounted on the rack is not concentrated on a singe point or join more than one rack with each other to distribute the load Failure to follow this instruction may cause the rack to fall to result in personal injury Do not install components on the rack only by a single person At least two persons are required to install components including the doors and rails for the rack Failure ...

Page 29: ...Notes on Using Your EcoPowerGateway 1 13 ...

Page 30: ...power unit being removed Failure to follow this instruction may reduce the cooling effect in the EcoPowerGateway to result in some malfunction and or dusts to enter the EcoPowerGateway to result in a fire or electric shock Do not pinch your finger with rails or other components Note sufficiently that your fingers may not be caught between a rail and another mechanical part or cut by a rail at inst...

Page 31: ...Your EcoPowerGateway 1 15 CAUTION Do not leave the EcoPowerGateway being pulled out from the rack Working with the EcoPowerGateway being pulled out from the rack may cause personal injury if the EcoPowerGateway drops ...

Page 32: ...e the EcoPowerGateway from the rack unnecessarily Pulling out or removing the EcoPowerGateway from the rack may cause not only the EcoPowerGateway to operate incorrectly but also the EcoPowerGateway to fall on people to make them injured Do not place any object on top of the EcoPowerGateway The EcoPowerGateway may fall and cause property damage to the surroundings ...

Page 33: ...the EcoPowerGateway are powered off After turning off the EcoPowerGateway and Maintenance card wait for at least 30 seconds before turning on When you connect the target device with the EcoPowerGateway wait for 30 seconds or longer before turning on the DC output switch After disconnecting the power cable from the connector wait for at least 30 seconds before connecting it again Before relocating ...

Page 34: ... the power is supplied to the Maintenance Card wait for at least 30 seconds then press the Maintenance switch to turn on the power Do not perform any of the following operation during POST including similar operations from external applications Press the POWER switch or the Maintenance switch of the EcoPowerGateway Remove the power unit from the EcoPowerGateway Disconnect the power cords from the ...

Page 35: ...sibility to completely erase or modify all the data stored in storage device e g a hard disk drive backup data cartridge and rewritable media such as CD R CD RW so that the data cannot be restored The EcoPowerGateway contains some components that are only good for a limited period of time and require replacement For stable operation of the EcoPowerGateway NEC recommends you replace these component...

Page 36: ...measure for it 3 Refer to Troubleshooting described in the EcoPowerGateway User s Guide or Modular Server User s Guide to find if your problem fits the description If it does take the recommended measure for it If the EcoPowerGateway still appears to fail after you have taken the above actions consult with your service representative immediately Take notes on lamp indications of the EcoPowerGatewa...

Page 37: ... adjustment is important to prevent the screen from reflecting bright lights and to make the display contents easy to see You will not be able to keep good working posture and you will feel more tired than you should if you operate a display unit without adjusting horizontal and vertical angles Adjustment of Screen Brightness and Contrast The display unit has brightness and contrast adjustment fun...

Page 38: ...1 22 Notes on Using Your EcoPowerGateway This page is intentionally left blank ...

Page 39: ...r 2 General Description This chapter provides information that you should be familiar with before using the EcoPowerGateway It includes names and features of the components and features of the EcoPowerGateway ...

Page 40: ...ghts green when power is turned on 2 POWER switch Press this switch to power on or off the EcoPowerGateway 3 UID Unit ID lamp blue This lamp lights when the UID switch is pressed When the EcoPowerGateway receives a software command this lamp blinks The same lamp is located on the rear side They work together N code Product name Serial No Barcode 1 2 3 5 7 8 9 10 6 4 11 ...

Page 41: ...stalled in the EcoPowerGateway Pressing this switch for 4 seconds or longer forcedly power off the maintenance card 7 Maintenance lamp green Lights green when the maintenance card is powered on 8 Serial port connector Used to connect with the device having the serial interface Not used in usual operation 9 USB connector Used to connect with the device having the USB interface Not used in usual ope...

Page 42: ...h four power supply units 2 DC output lamp Lights green when DC output is turned on Goes off when DC output is turned off The last digit indicates the corresponding DC output port 3 DC output switch Press this switch to turn on or off the DC output The last digit indicates the corresponding DC output port 4 DC output port Supplies DC power to the target device Connect the dedicated cable to this p...

Page 43: ...ks The same lamp is located on the front side They work together 7 UID Unit ID switch Press this switch to turn on or off the UID Unit ID lamp The same lamp is located on the front side You can use either one 8 Sliding tag rear A label indicating the rating of DC output port and precautions is attached on this tag 9 AC inlet Connect the power cord to this socket ...

Page 44: ... of the EcoPowerGateway and other devices connected with the EcoPowerGateway Use the dedicated DC cable K410 213 for connection with DC output port Before connection make sure that the DC output switch is turned off When DC output switch is turned on the electric power of high current flows Never touch the K410 213 DC cable while the power is being supplied The DC output port of EcoPowerGateway do...

Page 45: ...D Lamp The UID lamp goes on when either of the UID Unit ID switches on the front and rear sides of the EcoPowerGateway is pressed It goes off when the UID switch is pressed again The UID lamp allows you to identify the device you are working on among the several devices in the rack The UID lamp goes on when the UID switch is pressed and it blinks when the command is received from the management so...

Page 46: ...actions to be taken Contact your service representative when an error occurs on your EcoPowerGateway Indication of STATUS lamp Color Meaning Action to take On Green The EcoPowerGateway works normally Off The EcoPowerGateway is off powered Power on the EcoPowerGateway Blinking Amber Refer to When STATUS lamp is blinking in amber in Chapter 6 for details of indication on virtual LCD Stay lit Amber R...

Page 47: ...f them are accepting AC power through the connected power cord the AC POWER lamp on the power unit to which no power cord is connected blinks amber The AC POWER lamp on such a power unit starts blinking green when the power cord is connected If the AC POWER lamp still blinks in amber check if AC power is properly supplied to that power unit If the power is normally supplied the power unit may be f...

Page 48: ...EcoPowerGateway and management PC is correct the lamp is on The lamp blinks while the management LAN port is transmitting receiving data ACT If the lamp does not go on when the LINK state is placed check if the network cable is in normal state and if it is connected correctly If the lamp does not go on yet when the network cable is normal the network LAN controller may be faulty In this case conta...

Page 49: ...werGateway must be turned on after 30 seconds or longer has passed from the previous power off If power on operation is performed within 30 seconds you may fail to power on the EcoPowerGateway In such a case make sure that the power is supplied to the EcoPowerGateway then press the POWER switch again to turn on the power Before the management PC can remotely control the EcoPowerGateway through the...

Page 50: ...d or not Contact your service representative for the cable appropriate to your requirement 2 Make sure that the DC output port you are going to connect is turned off DC output lamp is unlit IMPORTANT Do not hot swap the DC cable Do not turn on the DC output port to which the DC cable is not connected Do not turn on the DC output port before the other end of DC cable is not connected to any port Ma...

Page 51: ...4 Push the DC output switch to the end Make sure that the DC output lamp goes on green Module enclosure EcoPowerGateway K410 213 DC cable Insert the connector to the end until it clicks To disconnect the connector push both sides of the connector with your fingers to unlock the connector as shown in the figure Rear of the EcoPowerGateway DC output lamp DC power output ON Lit green DC power output ...

Page 52: ...swap mode 5 To turn off the DC power output shutdown all the server units connected with the EcoPowerGateway and blade servers in enclosure then press the DC output switch After that make sure that the DC output lamp is unlit To remove the DC cable perform reverse order of installation procedure NOTE Refer to the User s Guide of the server unit or enclosure unit for how to power off the server uni...

Page 53: ... the Maintenance switch on the front side In usual operation the maintenance mode should be turned off 1 Connect peripheral devices to the relevant connectors on the front side Connect a display unit to the monitor connector if you want to view the maintenance mode screen on display unit Connect a console to the serial port if you want to view the maintenance mode screen on serial console If you u...

Page 54: ...on use the thin rod such as a pin to press the switch 3 The initial diagnosis menu of maintenance card is displayed on the screen Perform the necessary operation according to BIOS SETUP menu or firmware update procedure See Chapter 4 for details Maintenance lamp When pressed the Maintenance switch make sure that this lamp goes on green Maintenance switch Press this switch using a pin or the like ...

Page 55: ...ds from the power supply units on the rear side IMPORTANT Be sure to turn off the DC output switch before disconnecting the power cable Device Identification To identify the device to be maintained among more than one device UID Unit ID lamp is used The UID switches and UID lamps are located both on front and rear of the EcoPowerGateway The UID lamp allows you to identify the device subject to mai...

Page 56: ...2 18 General Description This page is intentionally left blank ...

Page 57: ... 4 to 1 16 for details Do not use the EcoPowerGateway in any unapproved place Do not connect the ground line to a gas pipe CAUTION Observe the following instructions to use the EcoPowerGateway safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 4 to 1 16 for details Do not install the rack where the load may be concentrated on a specific poin...

Page 58: ...fe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply ...

Page 59: ...intense magnetic field such as a TV radio broadcast communication antenna power transmission wire and electromagnetic crane is placed If unavoidable contact your service representative to request proper shield construction Place where the power cord of the EcoPowerGateway must be connected to an AC outlet that shares the outlet of another device with large power consumption Place near equipment th...

Page 60: ...y Failure to follow these instructions may result in death or serious personal injury See pages 1 4 to 1 16 for details Do not use any rack which does not conform to the relevant standard Always use the EcoPowerGateway in the specified place CAUTION Observe the following instructions to use the EcoPowerGateway safely Failure to follow these instructions may cause a fire personal injury or property...

Page 61: ...cept the EcoPowerGateway Contact your service representative for applicable rack Take the following steps to install the EcoPowerGateway in the rack Preparation for installation The slide rail assembly contains inner rails to be attached to the EcoPowerGateway and outer rails to be attached to the rack First remove the outer rails before installation IMPORTANT The two sliding rails are provided wi...

Page 62: ... the right side front of the rack Install the rail assemblies to the right side rear and left side front and rear of the rack in the same procedure Make sure that the rail assembly is installed at the same level as the other slide rail assembly already installed NOTES There may be some backlashes in the front and rear however it is not a deficiency Make sure that the rail assembly is surely locked...

Page 63: ...ger with mechanical components 1 Pull out the sliding rails bearing portion of the right and left outer rails 2 Securely hold the EcoPowerGateway and install it in the rack Firmly insert the inner rails at the sides of the EcoPowerGateway into the left and right outer rails and then slowly push the EcoPowerGateway into the rack When the EcoPowerGateway is completely pushed into the rack the EcoPow...

Page 64: ...n you may feel strong friction in pushing because the mechanical components cannot be completely engaged with each other Push the EcoPowerGateway intensely 3 Make sure that the sliding rails move smoothly by pulling the EcoPowerGateway out of the rack and pushing it in several times NOTE To install the EcoPowerGateway in the location adjacent to the other device pay attention to interference If th...

Page 65: ...the rack if the rack is unstable Do not leave more than one device being pulled out from the rack Do not pull out the EcoPowerGateway from the rack while it is operating Pay attention not to drop the EcoPowerGateway 1 Make sure that the EcoPowerGateway is off powered and disconnect the power cables and all the interface cables from the EcoPowerGateway NOTE Make sure that the Power lamp at the fron...

Page 66: ...ld the EcoPowerGateway and take it out from the rack IMPORTANT Pull out the EcoPowerGateway slowly holding the bottom of the EcoPowerGateway Be very careful not to get your finger caught in the rails 4 To remove the outer rail from the rack pull the rail toward the direction shown by the arrow while pushing the lever Left side Right side Lever ...

Page 67: ...NG Observe the following instructions to use the EcoPowerGateway safely Failure to follow these instructions may result in death or serious personal injury See pages 1 4 to 1 16 for details Do not hold the power plug with a wet hand Do not connect the ground wire to a gas pipe CAUTION Observe the following instructions to use the EcoPowerGateway safely Failure to follow these instructions may caus...

Page 68: ...Gateway Front Side USB device e g keyboard Display unit Serial interface device The port on the front side is for maintenance or management port The peripherals shown in the figure are connected when Maintenance switch is turned on ...

Page 69: ...r interface cable provided by a vendor other than NEC or third party to the EcoPowerGateway make sure that the device is available for the EcoPowerGateway Some third party devices are not available for the EcoPowerGateway Network system on LAN connected via a multi port repeater for management Connect the server unit or Module Enclosure that has the same interface with the dedicated DC cable K410 ...

Page 70: ...he cooling fans are located in the power unit If the rear side of the power unit is blocked the cooling effect of the maintenance card or the electric component becomes insufficient It may cause malfunction of the EcoPowerGateway Form the cables in such a way that they will not come into contact with the door or the guide rails on the sides of the rack ...

Page 71: ...ipped in the best conditions Thus you do not need to use the SETUP utility in most cases However you might wish to use the SETUP utility in the cases described below IMPORTANT The SETUP utility is intended for system administrator use only The SETUP utility allows you to set a password The Maintenance card is provided with two levels of password Supervisor and User With the Supervisor password you...

Page 72: ...tup F12 to Network Press F2 to start the SETUP utility and display its Main menu If you have previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Password entry is accepted up to three times If you fail to enter the correct password for three consecutive times the Maintenance card halts You can no longer proceed Power off the Maintena...

Page 73: ...u option an option preceded by is selected these keys are disabled Enter Press Enter to select determine parameters Esc Displays the previous screen F1 Press F1 when you need help on SETUP operations The help screen for SETUP operations appears Press Esc to return to the previous screen F9 Sets the parameter of the currently displayed item back to the default may differ from the factory set parame...

Page 74: ...evices connected to the EcoPowerGateway Select Boot and specify the boot order To display POST check results Select Advanced Boot time Diagnostic Screen Enabled You can also press Esc while the NEC log is on the screen to display POST check results To use the remote wakeup feature of Maintenance Card Via Modem Select Advanced Advanced Chipset Control Wake on Ring Enabled Via RTC alarm Select Advan...

Page 75: ...tings and check the status indications Keyboard To set Numlock Select Advanced Numlock On Off Security To set passwords on the BIOS Select Security Set Supervisor Password and enter a password Set Supervisor password first then set User password To enable disable the Maintenance switch To disable Select Security Power Switch Inhibit Enabled To enable Select Security Power Switch Inhibit Disabled T...

Page 76: ... system Saving the Configuration Data To save the BIOS configuration data Select Exit Exit Saving Changes or Save Changes To discard changes to the BIOS configuration data Select Exit Exit Discarding Changes or Discard Changes To resume the default BIOS configuration data may differ from factory set value Select Exit Load Setup Defaults To save the current settings as user defined configuration Se...

Page 77: ...riptions The SETUP utility has the following six major menus Main Advanced Security Server Boot Exit To set minute functions select a submenu from the above menus The following describes available functions and parameters as well as the factory set for each menu ...

Page 78: ...tory set Processor Settings N A Language English Français Deutsch Español Italiano Select which language BIOS SETUP displays Factory set IMPORTANT Check and adjust the system clock before the operation if any of the following conditions is applicable After carriage of device After storage of device After the device is entered into the pause state under the environmental condition enduring device o...

Page 79: ...enu appears only when the processor supports this feature Execute Disable Bit Disabled Enabled Specify whether HW DEP feature on OS is enabled or disabled This menu appears only when the processor supports this feature Intel SpeedStep R Technology Disabled Enabled Specify whether Enhanced Intel SpeedStep R Technology feature is enabled or disabled If the CPU does not support this feature this item...

Page 80: ...set to Disabled the NEC logo appears during POST Pressing Esc in the status causes the screen display to be switched to the POST running screen If Enabled is specified for Server Console Redirection BIOS Redirection Port the POST running screen is automatically displayed Reset Configuration Data No Yes Select Yes to clear the system configuration data system information stored by POST The paramete...

Page 81: ...DIMM2 Status Normal Not installed Error Indicates the current memory status Normal indicates the normal status Error indicates the memory error and Not installed indicates no DIMM is installed View only Memory Retest No Yes Set to Yes to clear the error information on the memory and perform retest The parameter is changed to No after the system is booted Extended RAM Step 1MB 1KB Every Location Di...

Page 82: ...enabled or disabled LAN 1 Option ROM Scan Disabled Enabled Specify whether the extraction of BIOS of LAN controller 1 is enabled or disabled PXE iSCSI Select PXE iSCSI Specify the ROM to be extracted for LAN controller 1 LAN Controller 2 Disabled Enabled Specify whether the LAN controller 2 is enabled or disabled LAN 2 Option ROM Scan Disabled Enabled Specify whether the extraction of BIOS of LAN ...

Page 83: ... Base I O Address 3F8h 2F8h 3E8h 2E8h Specify the base I O address for serial port Interrupt IRQ 3 IRQ 4 Specify the interrupt request IRQ for serial port USB 2 0 Controller Disabled Enabled Specify whether the USB 2 0 controller is enabled or disabled Serial ATA Disabled Enabled Specify whether the onboard SATA controller is enabled or disabled Do not change this item to Disabled in normal operat...

Page 84: ...re through the device connected to the standard network card is enabled or disabled To use Wake On LAN feature set the link speed and duplex to Auto Wake On Ring Enabled Disabled Specify whether the remote power on feature through a serial port modem is enabled or disabled Wake On RTC Alarm Enabled Disabled Specify whether the remote power on feature by using RTC Real Time Clock alarm is enabled o...

Page 85: ...sible SETUP menus are restricted This option is available only when you log into the SETUP utility with the password Supervisor Set Supervisor Password Up to eight alphanumerics 1 Press Enter to display the supervisor password entry screen With the supervisor password all SETUP menus are available for access This option is available only when you log into the SETUP utility with the password Superv...

Page 86: ...nt Password Enter New Password Confirm New Password If the input of Enter New Password is different from the input of Confirm New Password the following message is displayed Setup Warning Passwords do not match Re enter password Continue If the input of Current Password is different from the stored password the following message is displayed Set Supervisor Password Setup Warning Invalid Password C...

Page 87: ... detected and notified as NMI at occurrence of an error FRB 2 Policy Disable FRB2 Timer Retry 3 Times Always Reset Set the policy to be applied to FRB level 2 timer at occurrence of an error Boot Monitoring Disabled 5 minutes 10 minutes 15 minutes 20 minutes 25 minutes 30 minutes 35 minutes 40 minutes 45 minutes 50 minutes 55 minutes 60 minutes Specify whether the boot monitoring feature is enable...

Page 88: ... Delay Time Sec 20 255 Specify the power on delay time between 20 and 255 seconds This option is available only when Power On or Last State is specified for AC LINK Platform Event Filtering Disabled Enabled Specify whether the Platform Event Filtering feature of the Baseboard Management Controller BMC is enabled or disabled Factory set The table below shows the operation when the DC power to the E...

Page 89: ...serial number of the chassis View only Onboard LAN1 MAC Address Indicates the MAC address for LAN port 1 With this system Onboard LAN1 MAC Address 1 is not displayed Onboard LAN2 MAC Address Indicates the MAC address for LAN port 2 With this system Onboard LAN1 MAC Address 2 is not displayed Management LAN MAC Address Indicates the MAC address for management LAN port View only BMC Device ID Indica...

Page 90: ...e interface with hardware consoles Flow Control None XON XOFF CTS RTS CTS RTS CD Specify the flow control method Terminal Type PC ANSI VT100 VT UTF8 Specify the type of remote console Continue Redirection after POST Disabled Enabled Specify whether the console redirection feature is continuously executed after POST or not Remote Console Reset Disabled Enabled Specify whether to enable or disable r...

Page 91: ...ar the BMC Configuration If you select Yes it may take about 30 seconds to reset BMC setting Please wait for a while Yes No If you press Enter on Reset BMC the following message appears Reset BMC Are you sure to reset the BMC If you select Yes it may take about 30 seconds to reset BMC Please wait for a while Yes No IMPORTANT Notes on performing Clear BMC Configuration Executing Load Setup Defaults...

Page 92: ...us view only Tertiary Enter 1 Press Enter and select Yes to send test alert to the tertiary destination Alert Status OK NG Indicates the alert sending status view only Factory set If you press Enter on the menu the following message appears Alert Test Are you sure to test alert If you select Yes it may take a few minutes to test alert Please wait for a while Yes No IMPORTANT To perform alert test ...

Page 93: ...is not sent to any destination Alert Process All One Select All or One All An alert is sent to every media where the alert is enabled One An alert is sent to a single media If the alert is sent successfully the alert is not sent to the remaining destination having the lower priority Alert Acknowledge Disabled Enabled Enables or disables acknowledgement of alert If Enabled the response from the des...

Page 94: ...n accept the community name 2 The alert level is as shown below Alert level Severity of event 1 Unrecoverable 2 Unrecoverable Error 3 Unrecoverable Error Warning 4 Unrecoverable Error Warning Recovered 5 Unrecoverable Error Warning Recovered Information 6 Unrecoverable Error Warning Recovered Information Monitor ...

Page 95: ...TTPS Disabled Enabled Set to Enabled to use HTTPS communication for Web interface HTTPS Port Number 443 Specify the TCP port number which the management LAN uses for HTTPS communication Command Line Interface Telnet Disabled Enabled Set to Enabled to use Telnet communication as a command line interface Telnet Port Number 23 Specify the TCP port number to be used for Telnet communication SSH Disabl...

Page 96: ... Enables or disables an alert to be sent to the tertiary destination Alert IP Tertiary 000 000 000 000 Specify an IP address of the tertiary destination Alert Retry Count 0 7 Specify the number of retries to send an alert Alert Timeout 3 30 Specify the timeout value in seconds until the alert is sent Factory set ...

Page 97: ...d logs are automatically cleared when the error log area is fulfilled Clear All Event Logs Enter Press Enter to clear the system event log Factory set If you press Enter on Clear All Event Logs the following message appears Clear System Event Log Are you sure to clear the System Event Log Yes No System Event Log Use Home or End to view the newer or older system event logs recorded ...

Page 98: ... be registered 2 Pressing X after selecting a device allows the selected device to be registered as a boot device or deleted from the registration With eight boot devices being registered any other device cannot be registered as a boot device even if you press X To register a device as a boot device newly first delete the registration of a device registered as a boot device but not booted any more...

Page 99: ...d information saved in CMOS Then the SETUP automatically reboots the system Load Setup Defaults Select this item to return all the values of SETUP to the default values Selecting Load Setup Defaults causes the confirmation screen to appear Select Yes to return the values to the default values Select No to return to the Exit menu screen Save Custom Defaults Selecting the Save Custom Defaults menu a...

Page 100: ...ect this item to save the newly selected information to CMOS non volatile memory without the termination of SETUP Selecting Save Changes causes the confirmation screen to appear Select Yes to save the newly selected information to CMOS non volatile memory ...

Page 101: ...oPowerGateway and precautions when relocating or storing the EcoPowerGateway MAKING BACKUP COPIES When you have changed the BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information ...

Page 102: ...ive and follow instructions See the on line help for details of the Off line Maintenance Utility For further information ask your service representative The Off line Maintenance Utility provides the following features IPMI Information Viewer Provides the functions to view the system event log SEL sensor data record SDR and filed replaceable unit FRU and to make a backup copy of them Using this fea...

Page 103: ...by using the update disk 3 5 inch floppy disk that is distributed from NEC customer service representative After restarting the system an update program is started automatically from floppy disk and the various BIOS and firmware programs are updated ROM DOS startup FD Creates a support disk for starting the ROM DOS system Test and diagnostics Execute various tests on the Maintenance card to check ...

Page 104: ...MPORTANT To avoid altering the material and color of the EcoPowerGateway do not use volatile solvents such as thinner and benzene to clean the EcoPowerGateway The cables the connectors and the inside of the EcoPowerGateway must be kept dry Do not moisten them with water 1 Make sure that the EcoPowerGateway is off powered the POWER lamp is unlit 2 Disconnect the power cable of EcoPowerGateway from ...

Page 105: ... 1 4 to 1 16 for details Make sure to complete component installation Pay attention not to drop the device Do not leave the device being pulled out from the rack Do not install the device with its cover being removed Do not pinch your finger with mechanical component Avoid installation in extreme temperature conditions Do not pull out a device from the rack if the rack is unstable Do not leave mor...

Page 106: ... all the power cords from the power units on the rear of the EcoPowerGateway 6 Take out the EcoPowerGateway from the rack according to the procedure described in Chapter 3 7 Protect the EcoPowerGateway with the shock absorbing materials and pack it securely IMPORTANT If you use the EcoPowerGateway and optional power module after transported or relocated they may be dewed if they are brought to a w...

Page 107: ... EXPRESSBUILDER DVD for details of NEC ESMPRO Manager You can find the information in System Management and Monitoring Utility category The factory installed EXPRESSSCOPE Engine 2 allows you to monitor or manage the main unit remotely via LAN WAN For how to use the remote management remote KVM feature and remote device feature through the Web browser refer to the online document stored in NEC EXPR...

Page 108: ... take note on whether any alert is reported to NEC ESMPRO Manager on the management PC Check whether any alert is reported on the Operation Window Information of server state constitution of NEC ESMPRO Manager or AlertViewer of NEC ESMPRO Manager Example Determine type and location of trouble occurred on EcoPowerGateway ...

Page 109: ...s at the front side of EcoPowerGateway or STATUS lamp and DC output lamp on the power unit installed in the rear of the EcoPowerGateway See Indications of STATUS lamp their meanings and actions against the indications in Chapter 2 for details If the lamp shows any error status contact your service representative ...

Page 110: ...or detected in DIMM 1 On screen error message Recommended action 0230 System RAM Failed 0231 Shadow RAM Failed 0232 Extended RAM Failed 1 Take one of the following measures to reboot reset the maintenance card Press Ctrl Alt Del Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 2 Take one of the following measures to power off the maintenance card and then on Press th...

Page 111: ...g measures to reboot reset the maintenance card Press Ctrl Alt Del Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 2 Take one of the following measures to power off the maintenance card and then on Press the Maintenance switch to power off the maintenance card then press it again to power on Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Man...

Page 112: ...g voltage sensor reading 1 Take one of the following measures to reboot reset the maintenance card Press Ctrl Alt Del Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 2 Take one of the following measures to power off the maintenance card and then on Press the Maintenance switch to power off the maintenance card then press it again to power on Issue a command from Web...

Page 113: ...he following measures to power off the maintenance card and then on Press the Maintenance switch to power off the maintenance card then press it again to power on Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 3 If the same error persists contact your service representative 0B8A BMC SEL area full 1 Run BIOS SETUP select Server Event Log Configuration Clear All Erro...

Page 114: ...h the Web browser of EXPRESSSCOPE Engine 2 BMC or the viewer of NEC ESMPRO Manager Ver 5 If POST detects an error after powering on the Maintenance Card it displays POST error code on Virtual LCD upon completion of POST POST in Progress POST progress code AC Error Message BMC Message POST error code ...

Page 115: ...4Ah Initializing video controller 4Ch Shadowing video BIOS 59h Initializing display feature of POST C6h Initializing console redirection feature 4Eh Displaying copyright 50h Displaying processor information 60h Test for expanded memory 62h Address test for expanded memory 68h Configuring cache 6Ah Displaying cache size 87h Configuring I O device 98h Extracting option ROM of PCI device 93h Configur...

Page 116: ...1 A system error was detected on chipset PCI Bus PERR 07 A system error was detected on LAN1 device PCI Bus PERR 09 A system error was detected on LAN2 device 1 Take one of the following measures to reboot reset the maintenance card Press Ctrl Alt Del Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 2 Take one of the following measures to power off the maintenance ca...

Page 117: ... following measures to reboot reset the maintenance card Press Ctrl Alt Del Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 2 Take one of the following measures to power off the maintenance card and then on Press the Maintenance switch to power off the maintenance card then press it again to power on Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC E...

Page 118: ... of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 5 Take one of the following measures to power off the maintenance card and then on Press the Maintenance switch to power off the maintenance card then press it again to power on Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 6 Power off the maintenance card by pressing the Maintenance switch Press the POWER switch of ...

Page 119: ...occurred BB 3 3vsb Alm 09 3 3Vsb voltage alarm upper limit occurred 1 Take one of the following measures to power off the maintenance card and then on Press the Maintenance switch to power off the maintenance card then press it again to power on Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 2 If the same error persists contact your service representative Proc 1 05...

Page 120: ...ser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 5 Take one of the following measures to power off the maintenance card and then on Press the Maintenance switch to power off the maintenance card then press it again to power on Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 6 Power off the maintenance card by pressing the Maintenance switch Press the POWER switch ...

Page 121: ...ower limit was detected BB 5 0v Alm 07 5 0V voltage warning upper limit was detected BB 12v Alm 00 12V voltage warning lower limit was detected BB 12v Alm 07 12V voltage warning upper limit was detected BB 1 2vsb Alm 00 1 2Vsb voltage warning lower limit was detected BB 1 2vsb Alm 07 1 2Vsb voltage warning upper limit was detected BB 3 3vsb Alm 00 3 3Vsb voltage warning lower limit was detected BB...

Page 122: ...d then on Press the Maintenance switch to power off the maintenance card then press it again to power on Issue a command from Web browser of EXPRESSSCOPE Engine 2 or NEC ESMPRO Manager 2 If the same error persists contact your service representative Power Unit 4 Alm The power supply unit 4 failed Power Unit 3 Alm The power supply unit 3 failed Power Unit 2 Alm The power supply unit 2 failed Power ...

Page 123: ... meets the specification required for the EcoPowerGateway Use the power cord that comes with the EcoPowerGateway In addition make sure that the outer cover of the power cord is not broken and the plug is not bent Did you press the POWER switch Press the POWER switch to power on the POWER lamp lit green Press the DC output switch to turn the DC power on DC output lamp lit green Power is not supplie...

Page 124: ...t Refer to the online document stored in NEC EXPRESSBUILDER DVD for details of NEC ESMPRO Manager You can find the information in System Management and Monitoring Utility category The factory installed EXPRESSSCOPE Engine 2 allows you to monitor or manage the main unit remotely via LAN WAN For how to use the remote management remote KVM feature and remote device feature through the Web browser ref...

Page 125: ...r NEC does not assume any liability for damage to optional devices and malfunctions of the system resulted from installation by the user NEC recommends you ask your service representative for installing or removing any optional devices Be sure to use only optional devices and cables authorized by NEC Repair of the device due to malfunctions failures or damage resulted from installing such devices ...

Page 126: ...epair or alter the EcoPowerGateway Disconnect the power plug before working with the EcoPowerGateway CAUTION Observe the following instructions to use the EcoPowerGateway safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 4 to 1 16 for details Pay attention not to drop the EcoPowerGateway Do not leave the device being pulled out from the rac...

Page 127: ...ce Work with the optional device on the anti static or concrete floor When you work with the optional device on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand Use a work table Place the optional device on an anti static mat to work with it Cloth Do not wear a wool or synthetic cloth to work with the optional device Wear anti static shoes ...

Page 128: ...k Do not pinch your finger s with component IMPORTANT After disconnecting the DC cable wait for about 5 seconds before proceeding work Some components may still work for 3 to 4 seconds after the DC cable is disconnected Make sure that all the components stop completely Place the EcoPowerGateway removed from the rack on the flat and rigid desk When pulling out the EcoPowerGateway from the rack be s...

Page 129: ...ng installed or a cable being disconnected causes the equipment to malfunction Confirming the cooling effect in the equipment Confirm that the ventilating holes are not covered with an internally connected cable Insufficient cooling effect raises the internal temperature which causes the equipment to malfunction Confirming operation with a tool Some additional devices require the diagnostic utilit...

Page 130: ...Prepare a necessary and sufficient number of power units See Chapter 2 for details 1 Locate the slot to install the N8181 76F power unit slot 3 or slot 4 Do not remove the factory installed blank cover from the slot if you are not going to install an additional power unit Install the power unit starting from the slot 3 then 4 2 In the standard configuration the blank covers are installed in slots ...

Page 131: ...nd the blank cover IMPORTANT Keep the removed blank cover for future use You cannot additionally purchase the blank cover Do not touch the terminals of the power unit 3 Install the N8181 76F power unit into the slot 3 or slot 4 4 Insert the power unit into the slot Factory installed power units N8181 76F power units Terminal ...

Page 132: ... The AC POWER lamp goes on green if the power of EcoPowerGateway is on 7 Confirm by the STATUS lamp or on the management tool e g NEC ESMPRO Manager installed on management PC connected with the EcoPowerGateway that there are no errors related to the power unit 8 You can remove the power unit in reverse order of installation procedure 9 Remove the power unit in reverse order of installation proced...

Page 133: ...C POWER lamp of the failing power unit is lit amber 2 Shutdown the system and press the POWER switch to turn off the server 3 Disconnect the power cord from the failing power unit 4 Push the lever of the power unit toward inside hold the handle and pull out the power unit toward you 5 Remove the power unit 6 If you remove the failed power unit but do not install the new one install the blank cover...

Page 134: ... power cord The AC POWER lamp starts blinking green if the power of EcoPowerGateway is off The AC POWER lamp goes on green if the power of EcoPowerGateway is on 10 Confirm by the STATUS lamp or on the management tool e g NEC ESMPRO Manager installed on management PC connected with the EcoPowerGateway that there are no errors related to the power unit ...

Page 135: ... VAC Power consumption 650 W per a single power unit Output 12 VDC Connector 4 ports specific connector Cable K410 213 xx dedicated Maximum output 840 W per port 1700 W in total 4 ports I O port Management LAN port 1 port 100BASE TX 10BASE T RJ 45 Display unit 1 port mini D sub 15 pin USB 2 ports USB 2 0 Serial 1 port RS 232C compliant D sub 9 pin External dimensions Width mm 444 0 conforming to E...

Page 136: ...A 2 Specifications This page is intentionally left blank ...

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NEC EcoPowerGateway N8142-36F, User Manual

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