6 Troubleshooting Procedures
6.4.7 Recovery
Procedure
When there is an instrument malfunction in which fluid was left in the tips, rebooting
the instrument does not automatically reset the fluidics module. An additional recover
cycle is necessary to restore successful communication between the instrument and the
computer. This procedure is a precautionary step, designed to minimize the potentially
very serious consequences of liquid spillage in the instrument.
1 Observe instrument display.
After the instrument completes the restart sequence (booting up), you will observe that
the temperature display on the front panel of the instrument displays the actual current
temperature again. However, the red X is still covering the instrument icon on the
SOFTmax PRO status bar.
2 Select Recover from the Control menu.
In SOFTmax PRO, select Recover from the Control menu. The recover process is
essentially a second startup cycle which restores the fluidics module to operating
conditions and reboots the instrument.
Press [Continue] to recover the software.
Recover Dialog Box
3 Double check preferences.
If the red X still remains after the Recover procedure, return to the Preferences dialog
box in the software and recheck that the serial comm rate is set to 9600. For instructions,
see section 6.1, Problems During Startup.
If you cannot establish communication between the instrument and the computer with
the recover procedure, contact Technical Support.
112
FlexStation II Operator’s Manual – Rev. D
Summary of Contents for FlexStation II
Page 6: ...FlexStation II Operator s Manual Rev D vi ...
Page 92: ...4 Applications 86 FlexStation II Operator s Manual Rev D ...
Page 102: ...5 Service and Maintenance Procedures 96 FlexStation II Operator s Manual Rev D ...
Page 124: ...6 Troubleshooting Procedures 118 FlexStation II Operator s Manual Rev D ...
Page 134: ...7 Appendices 128 FlexStation II Operator s Manual Rev D ...