6 Troubleshooting
Procedures
Part 6 provides instructions for troubleshooting problems that may occur with the
FlexStation II instrument.
•
•
6.2: Opening a Drawer Manually
•
6.3: Understanding Potential Mechanical Problems
•
6.4: Recovering from Mechanical Problems in Flex Mode
•
•
6.6: Tilting or Removing the Fluidics Module
Note:
These troubleshooting instructions only address problems that can occur with the
fluidics operation of the instrument. They do not address problems with the flash lamp or
the detector, or error messages related to missing data or saturated data points. Contact
Technical Support.
Note:
If you need to contact Technical Support at Molecular Devices, see section 5.1,
6.1 Problems During Startup
Important!
Be sure the instrument is turned on before starting SOFTmax PRO.
After you start up SOFTmax PRO, the Instrument Status bar should appear as in the
illustration to the left, with a temperature displaying in the temperature box.
Status Bar Detail
If you see a red X in front of the instrument icon, or if no temperature is displayed in the
temperature box (as in the illustration to the right) there is either a communication
problem between the instrument and the software or the instrument has experienced a
fatal error.
1 Check instrument power.
Check to be sure the FlexStation II instrument is plugged in and turned on.
2 Is instrument still warming up?
Check to be sure the instrument has finished its warming up sequence. Wait until the
temperature is displayed on the front panel of the FlexStation II instrument.
FlexStation II Operator’s Manual – Rev. D
97
Summary of Contents for FlexStation II
Page 6: ...FlexStation II Operator s Manual Rev D vi ...
Page 92: ...4 Applications 86 FlexStation II Operator s Manual Rev D ...
Page 102: ...5 Service and Maintenance Procedures 96 FlexStation II Operator s Manual Rev D ...
Page 124: ...6 Troubleshooting Procedures 118 FlexStation II Operator s Manual Rev D ...
Page 134: ...7 Appendices 128 FlexStation II Operator s Manual Rev D ...
