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Milestone s.r.l.
MM098-002
– LOGOS ONE – Operator Manual
126
B. Appendix
B.1. HOW TO MANAGE AN ALARM
CODE DESCRIPTION
WHAT TO DO
1
Communication fault
1. Press 'Clear' to reset the alarm.
2. Reboot the system (wait 2 minutes before the rebooting).
3.
Call your customer service if the issue can’t be fixed and press 'Help
Desk' to manage specimens while the Alarm is occurring.
2
Watch dog fault
11
Rotary valve time out
12
Load reagent time out
1. Press 'Silent' to hide the alarm.
2. Check that the volume of reagent in the tank is enough to reach the
level sensor according to the configuration chosen. Then press
'Clear' to repeat the loading procedure.
3. Check that the reagent tanks are rightly inserted (hoses correctly
inserted in the tanks). Then press 'Clear' to repeat the loading
procedure.
4. Check that the reagent tanks are well cleaned from any salts
deposits on the bottom of them. Then press 'Clear' to repeat the
loading procedure.
5. Check that the reagent tank hoses are not bent or occluded by
anything. Then press 'Clear' to repeat the loading procedure.
6. Check that the hose connector is clean and properly inserted. Then
press 'Clear' to repeat the loading procedure.
7.
Call your customer service if the issue can’t be fixed and press 'Help
Desk' to manage specimens while the Alarm is occurring.
13
Unload reagent time out
1. Press 'Silent' to hide the alarm.
2. Check that the bottom of the cavity (drainage hole) is not occluded
by anything. Then press 'Clear' to repeat the unloading procedure.
3. Check that the reagent tanks hoses are not bent or occluded by
anything. Then press 'Clear' to repeat the unloading procedure.
4. Check that the hose connector is clean and properly inserted. Then
press 'Clear' to repeat the unloading procedure.
5.
Call your customer service if the issue can’t be fixed and press 'Help
Desk' to manage specimens while the Alarm is occurring.
14
Main cavity cover open
1. Press 'Silent' to hide the alarm.
2. Check that the main cavity cover is properly closed. Then press
'Clear’.
3.
Call your customer service if the issue can’t be fixed and press 'Help
Desk' to manage specimens while the Alarm is occurring.
15
Wax cavity cover open
1. Press 'Silent' to hide the alarm.
2. Check that the wax cavity cover and work area cover are properly
closed.
3. Call your customer service to fix the issue and press 'Help Desk' to
manage specimens while the Alarm is occurring.
17
Cavity fan not running
1. Press 'Clear' to reset the alarm.
2. Press 'Silent' to hide the alarm.
3.
Call your customer service if the issue can’t be fixed and press 'Help
Desk' to manage specimens while the Alarm is occurring.
18
Tanks fan not running
19
Stirrer main cavity not
running
20
Stirrer wax cavity not
running
21
Main power is missing
1. Press 'Silent' to hide the alarm.
2. Check that the unit power cable is correctly plugged.
3. Check the power line voltage of the laboratory and compare it with
the voltage required by the instrument (see back label). Voltage
must be the same (±10%) of that indicated on this label.
4. Check the Fuses (service operation only).
5. Call your customer service to fix the issue and press 'Help Desk' to
manage specimens while the Alarm is occurring.