MG Gloster, Manual, Page: 246 / 264

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Damage due to action of road elements (sand, gravel, dust or
road debris) which results in stone chipping of paint or glass.
3.9.4 In case, the denting or painting job has been carried out on the
MG Motor Vehicle in a workshop outside the MG Motor
authorized network.
3.10 Paintwork Warranty conditions of application
3.10.1 To obtain the Paintwork Warranty, the Customer must
contact any workshop of the MG Motor Authorized
Workshop Network - only such Workshop have authorization
for operations of this sort.
3.10.2 The Customer shall show the duly completed delivery
document (date of sale) as proof of their warranty entitlement.
3.10.3 By way of consideration for the parts supplied by MG Motor
under the Paintwork Warranty, parts replaced under this
warranty legally become the property of MG Motor.
3.10.4 Repairs and components fitted under the Paintwork Warranty
are guaranteed until the end of the term of the original
Paintwork Warranty.
3.10.5 Transferring ownership of the vehicle does not alter the
application conditions of the Paintwork Warranty.
4. This warranty is the entire Warranty given by MG Motor and
no Authorized Dealer of MG Motor or its or his agent or
employee is authorized to extend or enlarge this warranty and
no Authorized Dealer of MG Motor or its or his agent or
employee is authorized to make any oral warranty on MG
Motor's behalf.
5. MG Motor reserves the right to make any change in design or
make any improvement in the design, structure, technology etc.
of the vehicle at any time without any obligation to make the
same change on the vehicles already sold.
6. Warranty service shall be provided only by MG Motor's
Authorized Dealers and Dealer Service Branch.
7. MG Motor's decision is final and binding on the Owner of the
vehicle in all warranty matters. MG Motor reserves the right for
the final decision on all warranty matters.
8. The terms and conditions as contained herein shall be
construed in accordance to the laws as applicable in India and all
disputes arising out of this Warranty will be subject to the
jurisdiction of Courts in Gurugram only.
MG MOTOR NEW VEHICLE WARRANTY
MG Roadside Assistance 24x7
CALL 1800-100-6464
MG Roadside Assistance is designed to enhance your overall MG
ownership experience, by providing you with 24hrs / 7days emergency
support related to the use of your MG Motor Vehicle. Peace of mind
motoring-guaranteed.
While it is our sincere hope that your travels are always trouble-free,
breakdowns and road traffic accidents do happen - our goal is to ensure
that even if your MG is immobilized, whether at home or while
travelling, any inconvenience to you and your family is minimized.
Should you ever require assistance, all you need to do is dial our 24-hour
assistance hotline: 1800 100 6464 and / or press the Call button on your
car and MG Roadside Assistance will be there to help. Vehicles will be
covered under this program for a period of 3 years from the Date of sale
of the vehicle.
Getting Help – What to do when you need Assistance
In the event of a breakdown or accident, simply call MG Roadside
Assistance on 1800 100 6464 (toll-free from anywhere in India), or press
the Call button on your car. When placing the call, please have the
following information handy for assisting the operator in analysing the
issue:
• Description of the problem;
• Your location;
• Registered Contact phone number, in case you are calling from a
number other than your registered number, as registered with MG;
• License plate number
if you opt for your own vehicle assistance / recovery management, the
cost for the same shall be borne by you.
Covered Events
• Mechanical or electrical breakdown leading to stoppage/immobility
of the vehicle
• Human error
o Key problems: locked keys, lost keys, or broken vehicle keys
o Tyre problems: puncture, bolts or valve related issues
o Battery problems: flat battery
o Fuel problems: out of fuel, incorrect fuel, or contaminated fuel
(Twice a year, up to 5 lit)
o Road traffic accident where the vehicle is immobilized
Assistance will be provided no matter where you are (i.e. at home, on
the roadside, on the highway, in a parking lot, etc.), as long as you are not
already at an Authorized MG Dealer.
SUMMARY OF CUSTOMER BENEFITS
Roadside Assistance at home or on the road
If your vehicle is immobilized, whether at home or on the road, MG
Roadside Assistance will attend to your vehicle. For conditions where
we decide that the cause of the breakdown/immobilizations can be
solved at the roadside, a technician will be sent to try and mobilize your
vehicle at your location.
Vehicle Recovery
If your vehicle is unable to be mobilized following a mechanical or
electrical breakdown, a recovery vehicle will be sent to recover your
vehicle to the nearest authorized MG dealer.
ROADSIDE ASSISTANCE