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Mace HVFlo XCi Product Manual Download Page 216

Troubleshooting the XCi

NOTE:  This "Troubleshooting Guide" provides a summary of the most common 

"problems" that users report. Please contact your local MACE representative if you 

encounter an issue not covered in this guide.

NOTE:  If seeking assistance from a local MACE representative for "site" related 

issues with an XCi device the following files WILL be needed:

1. Download device and save data file

2. Save the "Settings" of the device

3. If a Doppler card/sensor is present:

a) Run "Doppler sensor check"

b) Save at least 10 real-time graphs into an *.mvd file, preferably with both no flow 

and flow present

These instructions are also on a label inside your XCi device

Email files to your MACE representative.

MACE XCi User Manual - 216 -

Summary of Contents for HVFlo XCi

Page 1: ......

Page 2: ...ACE Doppler sensors 24 True average velocity measurement with MASP Technology 24 MACE Doppler velocity sensor types 25 Selecting a suitable site for Doppler ultrasonic velocity measurement 28 Installi...

Page 3: ...Upload 69 Edit HydroVu Headers 70 The WebComm Utility 74 Test an HTTP Upload 74 Test an FTP Upload 75 Error messages table 76 Using AT commands to troubleshoot a WebComm card 78 Initial upload routine...

Page 4: ...e is above below 90 Add this value to alarm set point each time the alarm occurs 90 After the alarm has been sent disable it for 91 Send an SMS message to these phone numbers 91 Limit SMS message size...

Page 5: ...t general settings 115 Add XCi channels 117 Edit XCi Channels 119 Ordering renaming setting of attributes and removing channels 120 Reset card configuration 124 The File menu 125 View download file 12...

Page 6: ...download password 143 Change super password 143 System settings 144 Clear stored data 144 Card check 145 View totals 146 Introduction to XCi channel types 148 Add a Velocity channel type 150 Sensor T...

Page 7: ...t a Flowrate using velocity In an open channel 170 Using MACE FloCalc to calculate polynomial coefficients 171 Add a Flowrate using velocity channel type 174 Edit a Flowrate using velocity In a full p...

Page 8: ...e graph 204 Interpreting real time data 206 Measure and Display function 212 Offset adjust function 213 2 Point Calibration function 214 Troubleshooting the XCi 216 I can t Connect to my XCi with FloC...

Page 9: ...How to replace the depth module in an Area Velocity sensor 237 Remove the damaged ceramic depth sensor 237 Installing the new ceramic depth sensor 240 Maintaining the HVFlo breather valve 245 MACE US...

Page 10: ...MACE XCi User Manual 10...

Page 11: ...technology that see across the entire stream profile to give a true average velocity MASP allows HVFlo XCi to produce superior results under a very wide range of hydraulic operating conditions The HV...

Page 12: ...ing direct indirect special or consequential damages You must be careful to ensure that the use of this information complies with the laws rules and regulations of the jurisdictions with respect to wh...

Page 13: ...full pipes the velocity of the stream flow varies markedly across the cross section of the pipe Typically velocity is zero along the wall of the pipe and increases to a maximum at or about the centre...

Page 14: ...evelopment engineers who are focused on providing customer driven products that are both easy to use and withstand the test of time in often remote and harsh environmental conditions MACE is committed...

Page 15: ...ed period of time the internal battery may be permanently damaged Electromagnetic compatibility EMC This is a Class A product In a domestic environment this product may cause radio interference in whi...

Page 16: ...ements for PC are l Windows XP l 10Mb available hard drive space l USB port l For many of the functions described in this manual FloCom Version 3 X X X MACE Software End User License Agreement EULA Us...

Page 17: ...ifferent FloSeries3 cards can be factory installed depending upon your application A communications port is located on the bottom face of the main enclosure Using a MACE USB data cable Part No 850 363...

Page 18: ...MACE XCi User Manual 18...

Page 19: ...flood levels wherever possible to avoid damage by water ingress Installing the HVFlo XCi enclosure 1 The HVFlo XCi should typically be mounted on a railing or ladder rung using the HVFlo XCi mounting...

Page 20: ...nting hole adjacent to the one to which the other end of the mounting strap is attached and let it snap shut 8 WARNING DO NOT put undue weight on the strap 10kg 22lb Avoid eye injury DO NOT overstretc...

Page 21: ...MACE XCi User Manual 21...

Page 22: ...re 2 Unscrew the Doppler sensor connector cover off the sensor you wish to plug into the HVFlo XCi 3 Plug the sensor into the sensor port and screw the retaining ring firmly into place WARNING Ensure...

Page 23: ...Screw the sensor port cap and the sensor connector cover together as shown in the photo above This will ensure that debris does not enter the threaded section of either cap cover MACE XCi User Manual...

Page 24: ...rasonic sensors see particles in water like turning on a flashlight in fog In a full pipe electromagnetic or mechanical insertion devices see a golf ball sized velocity profile and then use complex al...

Page 25: ...r is used in full pipes where access into the pipe is impractical or when it may be necessary to remove the sensor in the future without stopping the flow or emptying the pipe Insertion sensors requir...

Page 26: ...configuration is used in full pipes when access to the pipe is available and the pipe can be emptied when installation or maintenance is required Alternatively this sensor can be used in partially fu...

Page 27: ...sor This combined velocity depth sensor can be used in pipes that run partially full or in open channels The MACE Doppler ultrasonic ZX SnapStrap mounted velocity sensors are connected to a FloSeries3...

Page 28: ...rface water flows should be flowing a minimum of 0 15 m s 0 5 ft s Please do not hesitate to ask your local MACE representative If the pipe flows full is the internal pressure of the pipe within the r...

Page 29: ...ou will need to install the sensor at a point where there is at least eight pipe diameters of straight pipe with no obstructions MACE recommends that the sensor is mounted so that there is a distance...

Page 30: ...ck positions A ball valve should be used when mounting Insert type sensor to allow for easy maintenance WARNING Don t mount the sensor at the top of the pipe as air pockets could give unreliable readi...

Page 31: ...nts around the sensor What size channel is suitable for MACE Doppler ultrasonics Mace recommends a maximum channel width of 20m 66ft MACE recommends a reliable stream gauging be performed for best sys...

Page 32: ...our site For example this includes setting the pipe diameter and logging interval View the velocity profile measured by the sensors This is useful if you think there may be irregularities in the flow...

Page 33: ...MACE recommends mounting the sensor facing upstream wherever possible 1 Using a 2 coring bit hole saw appropriate for the pipe material eg in a concrete pipe MACE recommends the use of a diamond tipp...

Page 34: ...but first you must determine how far into the pipe the sensor face needs to be inserted The sensor face must be the only thing that protrudes into the flow as shown in the diagram 6 Calculate value x...

Page 35: ...that it makes a water tight joint with the valve Screw the sensor assembly into the valve 8 Make sure that the 3 4 gland nut is only finger tight This will allow the sensor head to be moved freely wh...

Page 36: ...the flow so it fully enters the stream without exposing any shaft To get the sensor in exactly the right position you need to make the distance between the top of the sensor shaft to the top of the p...

Page 37: ...b screw indicates the velocity sensing face 11 Sighting along the axis of the direction indicator tool ensure that the sensor is exactly parallel with the axis of the pipe WARNING Remember you must ha...

Page 38: ...t to lock the sensor in place Do not use thread sealant on the 3 4 gland nut 13 When the installation is complete the sensor shaft should be pointing directly towards the centre of the pipe in all pla...

Page 39: ...that moisture CANNOT enter the connector of the sensor cable as permanent damage may occur NOTE MACE recommends that all cables be appropriately routed through electrical conduit or other similar mech...

Page 40: ...aps are typically used to mount the sensor in locations where temporary monitoring will take place or when it is undesirable to drill in to the pipe wall They allow for both very quick installation an...

Page 41: ...2 Turn the whole assembly over Make sure the cut out in the strap sits down around the foot on the sensor MACE XCi User Manual 41...

Page 42: ...k holes in the strap Fit the six screws supplied M3 x 8 mm Phillips head countersunk 304 s s WARNING Use only a hand screwdriver Do not over tighten these screws as permanent damage to the thread may...

Page 43: ...TIGHTEN CABLE TIES NOTE The sensor is now ready to be installed in the pipe 5 Place the strap so you are behind the sensor looking upstream NOTE Upstream is preferred due to better debris shedding cha...

Page 44: ...occurs when you first place the buckle on the strap The right side of the strap curves around inside the left and tucks into the buckle Pick up the left side of the mounting strap and curve it over t...

Page 45: ...e sensor with the other and place the assembly into the pipe reaching as far as is comfortable Ensure that the sensor is parallel to the flow and in the bottom part of the pipe off set to either side...

Page 46: ...12 Press out the Z in the hoop with the palm of your hand The strap will snap into place You won t be able to move the ZX SnapStrap up or down the pipe by hand if done properly MACE XCi User Manual 46...

Page 47: ...Particular care should be taken when routing cables to ensure that moisture CANNOT enter the connector or the air reference line of the sensor cable as permanent damage may occur 14 To remove open th...

Page 48: ...ng plate by the six 3mm screws supplied M3 x 8 mm Phillips head countersunk 304 s s WARNING Use only a hand screwdriver Do not over tighten these screws as permanent damage to the thread may result 2...

Page 49: ...collection of debris 5 Carefully route the cable from the sensor back to where the electronics box will be mounted as described in installation of insertion sensors WARNING Particular care should be t...

Page 50: ...MACE XCi User Manual 50...

Page 51: ...stallation with a ZX SnapStrap typically in pipes smaller than DN600 24 and where sensors are mounted temporarily l Installation with a mounting plate typically in pipes larger than DN600 24 and where...

Page 52: ...ne factory installed FloSeries3 Doppler Card A WebComm card may be factory installed upon request NOTE Contact your local MACE representative should other card s be required With a MACE WebComm card i...

Page 53: ...r added you MUST Connect with FloCom Stop the device Save the device settings Download the logged data Disconnect from the device 1 Open the HVFlo enclosure and ground yourself by touching the spade c...

Page 54: ...ounded on the screw whilst carefully inserting the card into any spare slot Take care to align the pins of the two connectors together There is a slot at the top of the card area that helps the alignm...

Page 55: ...WARNING DO NOT over tighten the screws as the bracket may be damaged or broken 7 Connect to the HVFlo XCi device with a PC using FloCom Connecting to an HVFlo XCi device MACE XCi User Manual 55...

Page 56: ...listed and or not in the correct slot Disconnect from the device in FloCom 10 REMOVE the offending card s and WAIT for at least one minute This allows the microprocessor on the card to reset Follow s...

Page 57: ...as been connected to the Doppler card it must be configured using FloCom software so that the HVFlo XCi device can control and record data from the sensor see Sensor Type Recharging an HVFlo XCi The H...

Page 58: ...rce other than a MACE charger is used this is terminated using the three pin connector adjacent to the barrel connector NOTE MACE recommends the HVFlo XCi is left on charge for at least 8 hours overni...

Page 59: ...ventional data services MACE provides this data server free of charge to its customers subject to MACE SLA Alternatively the WebComm card may be configured to upload via FTP directly to HydroVu Data S...

Page 60: ...age to cables especially that caused by vehicles digging implements animals or debris in the pipe or channel 1 Ensure the antenna cable is appropriately routed through conduit and entering the XCi enc...

Page 61: ...ten antenna Finger tighten only 5 The WebComm card is now ready to be installed into the XCi device 6 Follow Installing FloSeries3 Cards to install the WebComm card into the XCi device NOTE The WebCom...

Page 62: ...entered in this field will be overwritten by the Site ID of the XCi device in the field if it is different NOTE MACE recommends that the user does not use daylight savings time Users should set to st...

Page 63: ...7 From within the Site details area of the page click on Site keys tab 8 If this is the first time you have added a WebComm site you must create a new Username Click on the profile hyperlink and you...

Page 64: ...you will require to configure your MACE WebComm card in the field are located in the Device upload configuration field Click on the Save upload details to a text file hyperlink and the details will b...

Page 65: ...Bearer information supplied by your cell provider for the SIM card data plan 1 From the Device settings dialogue box click WebComm and the WebComm card configuration will appear 2 Enter the appropriat...

Page 66: ...server as well as the MACE HTTP Data Server HTTP Upload NOTE Unless using a different data server leave the HTTP Upload Enabled and Use MACE Server check boxes ticked 1 The Server URL should remain a...

Page 67: ...i device 4 Checking the Correct clock using host time check box will ensure that your XCi device time will always be correct The WebComm card will talk to the MACE data server and correct the device t...

Page 68: ...erver contact your local MACE or In Situ representative for the authentication details required 1 Leave the Use HydroVu Server box checked 2 Enter the authentication details as supplied by MACE or In...

Page 69: ...required 1 Enter the Server URL 2 Enter the file Directory 3 Enter the authentication details as required 3 Select the appropriate Upload interval for your application from the drop down list 4 Click...

Page 70: ...while simplifying the task of filtering the data for important results NOTE Visit HydroVu Data Services for further details After enabling FTP Upload to In Situ HydroVu Data Server the following proc...

Page 71: ...Velocity m s ft s Depth m ft Flow rate L s L h kL day ML day m3 s m3 h gal s gal min gal h Mgal day Flow Total Net permanent L kL m3 ML gal Mgal acre in acre ft Flow Total Net resettable L kL m3 ML ga...

Page 72: ...header information box The Location can be re named by left clicking on the current location name and entering a new name The Location should be something meaningful to the user In the example below L...

Page 73: ...have a single instance of a particular Channel type 6 Click Apply and then Exit to return to the Device settings dialog NOTE Empty Locations will be removed from the Header information upon Applying...

Page 74: ...d the WebComm utility dialogue box will appear NOTE The Set FTP Start will only appear if FTP uploads have been enabled Test an HTTP Upload NOTE If this is your first Upload you may need to run the In...

Page 75: ...Stop HVFlo XCi deviceafter the device has been fully configured Your data will now be uploaded regularly to the data server for storage and available for retrieval at www macemeters com 3 If the uploa...

Page 76: ...gured Your data will now be uploaded regularly to the FTPserver for storage 4 If the upload was not successful refer to the Error messages table to troubleshoot the WebComm card Error messages table E...

Page 77: ...ad key Check username and upload key and correct if neccessary CMEE error Probable modem not initialised error Wait try again Data limit reached WebComm will only upload 100Kb at a single upload Force...

Page 78: ...try again Using AT commands to troubleshoot a WebComm card This WebComm utility has a Command field where AT Commands can be input to troubleshoot various parameters of the WebComm card These AT Comm...

Page 79: ...command mode box wait until you see CREG 1 CGREG 1 QSS 3 NOTE The modem may take up to 2 minutes to register in a network for the first time This is initialising the SIM card and is normal Future regi...

Page 80: ...ifier In the example above the modem is connected on the Telstra Mobile network in Australia In the USA a network may identify with T Mobile or AT T 3 The SIM has been initialised and a normal Upload...

Page 81: ...lick Send The format of the returned response is as follows CREG mode stat with mode unsolicited registration message configuration stat registration state Verify the state of registration according t...

Page 82: ...d with the network identifier to which it is currently connected Eg COPS 0 0 Telstra Mobile 2 AT AUTOBND Used to enable or disable the automatic band selection at power on AT AUTOBND value Set AT AUTO...

Page 83: ...data per Site ID When this quota is reached uploads are no longer accepted Ensure data that you wish to keep is downloaded Download site data 1 Enter a Start date and an End date in the required forma...

Page 84: ...ed will be displayed Show latest record 1 Click on the Show latest record tab to view the latest timestamped data record uploaded to the data server from this SiteID Delete site data 1 Click on the De...

Page 85: ...o 500Mb of data per Site ID When this quota is reached uploads are no longer accepted Ensure data that you wish to keep is downloaded NOTE The MACE data server will store data for each Site ID for 12...

Page 86: ...arms Site users Under certain circumstances you may wish to share your data with other users For example a farm manager may wish his irrigation superintendent to also access site data NOTE ONLY Site O...

Page 87: ...ck on Remove site from the Remove site tab sheet WARNING Ensure that you have downloaded all the data that you wish to retain PRIOR to site removal Alarm history See Alarm history MACE XCi User Manual...

Page 88: ...be configured to notify the user that their WebComm card has stopped uploading Really the options for alarm configurations are only limited by the sensor s that the user has connected to their XCi dev...

Page 89: ...o credit See section on Alarm history for further details 4 Enable Auto credit renewal if desired Auto credit renewal ensures that alarms can always be sent from your account 5 Navigate to the WebComm...

Page 90: ...to be notified when the velocity of a stream reaches 1m s then this is the value to enter here Clear the alarm when the channel value is above below This is the value of the channel for which the ala...

Page 91: ...sent as SMS messages to mobile phones An unlimited number of phone number recipients can be added to an alarm FULL phone numbers including international country code must be entered in the field prov...

Page 92: ...Enter in the field provided the message that you wish to be sent via SMS or email when the alarm occurs The default message is Alarm from siteid at timestamp The channelname is channelvalue channeluni...

Page 93: ...METERS in your cell phone so that you are aware of the SMS origin and do not reply STOP by mistake If SMS alarms have been blocked the user can send a message SUBSCRIBE to the phone number 18324604711...

Page 94: ...nction see After the alarm has been sent disable it for Disabled The Disabled alarm state occurs when an alarm has been permanently disabled via the Disable this alarm function available when an alarm...

Page 95: ...o the full details of the alarm The Alarm history information relates the date time at which the alarm was set and the date time it was reset The recipient information tells where the alarm was sent S...

Page 96: ...flood levels wherever possible to avoid damage by water ingress Installing the HVFlo XCi enclosure 1 The HVFlo XCi should typically be mounted on a railing or ladder rung using the HVFlo XCi mounting...

Page 97: ...nting hole adjacent to the one to which the other end of the mounting strap is attached and let it snap shut 8 WARNING DO NOT put undue weight on the strap 10kg 22lb Avoid eye injury DO NOT overstretc...

Page 98: ...MACE XCi User Manual 98...

Page 99: ...re 2 Unscrew the Doppler sensor connector cover off the sensor you wish to plug into the HVFlo XCi 3 Plug the sensor into the sensor port and screw the retaining ring firmly into place WARNING Ensure...

Page 100: ...crew the sensor port cap and the sensor connector cover together as shown in the photo above This will ensure that debris does not enter the threaded section of either cap cover MACE XCi User Manual 1...

Page 101: ...ements for PC are l Windows XP l 10Mb available hard drive space l USB port l For many of the functions described in this manual FloCom Version 3 X X X MACE Software End User License Agreement EULA Us...

Page 102: ...ill setup a folder in your program files called MACE MACE FlocomPlus This is the default option Click the Next button to continue 4 Select an Installation Folder MACE FloComPlus is the default 5 Start...

Page 103: ...port Windows Vista 7 Windows 8 WARNING After plugging the MACE comms lead into a USB port Windows will search for the drivers and automatically download and install on your PC A connection to the inte...

Page 104: ...will be used to communicate with the XCi device when a local connection will be made WARNING If using a USB to Serial adapter please refer to the product documentation supplied with the adapter to ens...

Page 105: ...ter and the communications port of the HVFlo XCi device located on the left underside of the enclosure 3 With FloCom running click Connect to Flo3 device and the Connect to Device dialogue will open E...

Page 106: ...configured in the HVFlo XCi device a remote communications session may be initiated 1 With FloCom running click Connect to remote site and the MACE Remote Access application will open 2 For further d...

Page 107: ...nter code for your device 6 From the MACE FloCom Plus main screen click Connect and the Connect to device dialogue box will appear NOTE This counter code has a time limit on its validity typically thr...

Page 108: ...able a Remote Connection in the WebComm card After ensuring that the correct firmware versions are uploaded into the XCi device the user must ensure that the WebComm card has been enabled for a Remote...

Page 109: ...d period That is it will take the server nominally the time of one upload period to be able to initiate a remote access session For example if an XCi device is uploading to the MDS every hour the user...

Page 110: ...h the sites that can be accessed remotely The Next Wakeup column tells the user how long it is until the WebComm card at the Site name is scheduled to send an upload When remotely accessing the XCi de...

Page 111: ...emote Host Comms Session with Notifications NOTE You will only be notified by SMS Email if you have enabled Alarms and have sufficient alarm credits 6 The Status will change to Requesting and the Next...

Page 112: ...mmunications are being established Normal communications can now be undertaken using FloCom as usual The majority of functionality that can be accessed when using a local connection with FloCom may al...

Page 113: ...will prompt for the session to also be closed with the MDS If you answer No the remote session will return to the Ready state Right click on the Site name to Enter a new session or Close the session T...

Page 114: ...ow through thepipe must be measured l Flowrate using velocity channel The flow rate of the stream is calculated from the measured velocity and multiplying by the cross sectional area of the pipe calcu...

Page 115: ...3 Type in a Site ID Site ID The Site Id is a text field used to identify the location of the device When data is retrieved from the device it will be identified by this name For example the Site Id m...

Page 116: ...eing shorter than the logging interval then the data logged will be the average of those values calculated per measurement interval NOTE The measuring and logging intervals available are affected by o...

Page 117: ...measure is essential to the successful configuration of the HVFlo XCi device 1 From the main Device Settings dialogue box click Configure channels and the Configure channels dialogue box will open 2...

Page 118: ...nel will receive its value If a Doppler card is selected a further configuration step is required see Doppler Card Velocity channel type WARNING Each MACE card available is referenced in the list by i...

Page 119: ...Edit A channel specific Edit channel dialogue box will appear 3 Edit the settings in the Edit channel dialogue box to suit your application as per the recommendations in XCi Channel Types In all case...

Page 120: ...ick either the up or down arrows where available NOTE The order is hierarchical and certain limitations apply A Channel that is dependent on the value of one or more channels cannot be moved higher in...

Page 121: ...ion If a channel is given the same name as an existing channel FloCom will give an error message WARNING Renaming a Total Channel Type will necessitate the totaliser being reset FloCom will give a mes...

Page 122: ...ated from a velocity and a depth measurement in a partially full pipe the user may decide that only the flow rate and totaliser channels will be logged 1 Simply highlight the channel name that is to h...

Page 123: ...e NOTE The removal is hierarchical and certain limitations apply A Channel that is referenced by at least one other Channel cannot be removed unless the dependent Channel is also removed first 2 If de...

Page 124: ...remove a configured card and all its associated channels WARNING Use Reset card with care Reset configuration Clicking Reset configuration causes all configured modules channels and outputs to be remo...

Page 125: ...the File menu from the FloCom Home screen and then selecting the related option NOTE The File menu is only available when not connected to the HVFlo XCi device View download file View MDCF file View M...

Page 126: ...ting the local File function and repeating the file selection procedure Viewing a file Time stamp tree view This pane enables the user to quickly navigate the data file by date and time Expand the tre...

Page 127: ...e Unit started Table of Status messages Status message Description Unit Started Device was started Unit stopped Device was stopped No external power No external power was detected If a solar panel is...

Page 128: ...sion s skipped The download includes only data since the last channel re structure NOTE These messages are NOT symptomatic of a unit failure Rather they are a sign that the XCi has dealt with a potent...

Page 129: ...ere saved during the current session the last saved MVD file appears as the default selection On selecting Open the selected file is loaded and the MVD file is displayed A different MVD file may be se...

Page 130: ...used to send the Real time graph to a printer NOTE See Doppler sensor check and interpreting real time data for further details The configuration of the Doppler card sensor associated with the saved...

Page 131: ...saved MDCF file appears as the default selection On selecting Open the selected file is loaded and the MDCF file is displayed showing a tree view of all configured cards and their respective sensors a...

Page 132: ...ill automatically find and use the appropriate settings 2 Click Apply to return to the FloCom Home screen where the Connect menu item is located See Installing FloCom Software and Connecting to an HVF...

Page 133: ...f the main battery when connected to the device External power Provides a value in V olts of the external power source when connected to the device Device time on connection The date and time on the X...

Page 134: ...e Click Yes and the HVFlo XCi device will be disconnected and you will be returned the start up menu Click on File Exit to shut down FloCom WARNING If FloCom is not disconnected from the HVFlo XCi dev...

Page 135: ...earliest available record If the download end time is left unchanged or set to a time earlier than the earliest record all stored records will be downloaded Otherwise only those data stored after the...

Page 136: ...ue box will appear The procedure for configuring an XCi device is structured in a logical sequence so that the device is configured in the correct order WARNING For further details see FloCom The esse...

Page 137: ...ration File MDCF for later viewing and or loading into another XCi device Load settings from file A previously saved MDCF file can be loaded into an HVFlo XCi device by clicking on Load settings from...

Page 138: ...om the Load configuration dialogue note any Configuration discrepancies and assess whether or not they are to be expected If not a particular card may need to be re installed see Installing FloSeries3...

Page 139: ...o XCi CANNOT be loaded into an AgriFlo XCi and vice versa A warning will be displayed Measure and display The Measure and Display function provides a quick utility to check that all connected and conf...

Page 140: ...Close to return to the main menu NOTE See Measure and Display function for further details Doppler sensor check NOTE See Doppler sensor check and interpreting real time data for full details SDI 12 Ma...

Page 141: ...ill start and you will be returned to the main menu You will notice that the Start Device has changed to Stop device in the main menu NOTE To enable changing of settings access of real time data and r...

Page 142: ...that data can be accurately matched to known time intervals l The date and time can be set by manual entry or by synchronizing with the computer time l The time is held in 24 hour time l Allowance ca...

Page 143: ...r entry to the device channel totals may be viewed and data can be downloaded Many irrigation districts give this password to irrigators to allow them to use the data for water management operations C...

Page 144: ...s Depth can be measured in ft or in Velocity is always measured in ft s For Metric units Depth is always measured in metres and Velocity in m s NOTE If the units system is changed the configuration wi...

Page 145: ...f identifying the FloSeries3 cards that are currently installed in the device It also includes the various card firmware versions and serial numbers This information is important as functionality may...

Page 146: ...n started the Set Reset button will be active and the totalised reading can be changed NOTE Only total channels that have been configured as Resettable can have their value reset WARNING It is strongl...

Page 147: ...e Flow volume totals dialogue box WARNING Double check that this value is CORRECT 4 If the HVFlo XCi device has not been stopped the Set Reset button will be greyed out and the total s will not be re...

Page 148: ...ls have values directly received from the XCi system Full list of XCi channel types and brief description XCi Channel Types Description Velocity This channel type MUST be used whenever the resultant v...

Page 149: ...n accumulated positive or negative total based on the results obtained from a configured flow rate channel Net flow total Used to calculate an accumulated positive or negative total based on the resul...

Page 150: ...oppler card from the New Channel Select card dialogue a Doppler sensor options dialogue box will appear 2 Select the appropriate Sensor type from the drop down list Sensor Type l MACE Doppler ultrason...

Page 151: ...ING Ensure the diameter or cross sectional area of the pipe is entered in the appropriate units of measure 5 If a Strap mount with depth sensor type was selected and you wish to measure depth with thi...

Page 152: ...ing US units ensure that you have selected the appropriate depth units for your application either ft or inches at this step as this will globally effect your depth units in the XCi device MACE XCi Us...

Page 153: ...oppler card from the New Channel Select card dialogue a Doppler sensor options dialogue box will appear 2 Select the appropriate Sensor type from the drop down list Sensor Type l MACE Doppler ultrason...

Page 154: ...ING Ensure the diameter or cross sectional area of the pipe is entered in the appropriate units of measure 5 If a Strap mount with depth sensor type was selected and you wish to measure depth with thi...

Page 155: ...ing US units ensure that you have selected the appropriate depth units for your application either ft or inches at this step as this will globally effect your depth units in the XCi device MACE XCi Us...

Page 156: ...onitor whether or not the sensor is correctly connected to the Doppler card Sensor orientation Under usual field conditions the velocity sensor should be positioned so that the transmitted beam is fac...

Page 157: ...resolution of the final average velocity is increased In slow moving streams or ones that contain few acoustically reflective particles a smaller velocity range will often result in far more repeatabl...

Page 158: ...he battery life without charging The XCi device internal battery has a 7 2 Ah capacity During an integration period each Doppler sensor will draw approximately 80 mA Maximum measurement count Under ce...

Page 159: ...er normal conditions water flow that is provided by a pump is turbulent and contains a vast number of acoustically reflective particles particularly miniature air bubbles that are a result of cavitati...

Page 160: ...2 m s Values greater than 10 can be set where average velocities of 0 2 m s are expected l Stream activity percentage To be used in conjunction with the minimum stream activity parameter this paramete...

Page 161: ...ed When checked all filtering is off o Positive When checked all negative velocity components are filtered out o Negative When checked all positive velocity components are filtered out WARNING The use...

Page 162: ...l flow Correction factor Unfortunately ideal hydraulic conditions cannot be achieved at every site that requires monitoring In locations where hydraulic conditions are such that velocity calibrations...

Page 163: ...ty settings for typical Doppler ultrasonic applic ations The following settings are recommended as a starting point for configuration of the Doppler sensor card for typical applications NOTE The user...

Page 164: ...ndex is generated for each velocity calculation As a general rule of thumb an index value of 10 or greater is a requisite for repeatable velocity readings WARNING If an index value of less than 10 is...

Page 165: ...l B Offset Or in other words Depth Slope x Sensor output Offset Where l Depth measured value l Slope Sensor measuring range Span difference between the sensor output at the top of the measured range...

Page 166: ...Area Velocity A V sensor has a frequency output proportional to depth This sensor is supplied with factory calibration tag indicating the sensor s slope and offset values NOTE The factory calibration...

Page 167: ...calculate the slope and offset for an EchoFlo that has been configured with a Fill Height of 0 75m 75cm The following calculations will provide the sensor s slope and offset Slope 0 75 2000 976 0 75...

Page 168: ...lated 2 Perform either an Offset adjust or 2 point calibration to ensure accurate measuring results are recorded NOTE See either Offset adjust function or 2 Point Calibration function for full details...

Page 169: ...te using velocity channel will receive its value 2 Click Continue and the Flowrate measurement type dialogue box will appear 3 Select either Full circular pipe or Circular pipe using depth depending u...

Page 170: ...diameter or Cross sectional area when configuring a Flowrate using velocity channel is preset when the Velocity channel is added to the configuration Siltation depth This parameter can be used to corr...

Page 171: ...ing the polynomial coefficient method the user must set the Depth limit at which the polynomial reaches a maximum For example if a channel has a maximum depth of 1 0m the Depth limit should be set at...

Page 172: ...nd the MACE FloCalc Coefficients dialogue box will appear 4 Click Copy to Clipboard then click Close and exit from FloCalc 5 The FloCalc parameters dialogue box will appear containing the calculated p...

Page 173: ...MACE XCi User Manual 173...

Page 174: ...x will appear 3 Select either Full circular pipe or Circular pipe using depth depending upon your application 4 If you select Full circular pipe click Continue to complete the new channel If you selec...

Page 175: ...channel is added to the configuration Siltation depth This parameter can be used to correct the calculated flow rate if a known amount of silt is inside the pipe The depth of silt will be subtracted...

Page 176: ...ing the polynomial coefficient method the user must set the Depth limit at which the polynomial reaches a maximum For example if a channel has a maximum depth of 1 0m the Depth limit should be set at...

Page 177: ...nd the MACE FloCalc Coefficients dialogue box will appear 4 Click Copy to Clipboard then click Close and exit from FloCalc 5 The FloCalc parameters dialogue box will appear containing the calculated p...

Page 178: ...MACE XCi User Manual 178...

Page 179: ...okup table of a rated structure Add a Flowrate using lookup table channel type 1 When adding the New channel select the related Depth channel from the drop down list 2 Click Continue and the Configure...

Page 180: ...kup table has a maximum of 35 lines available for use This maximum is memory dynamic and may be reduced depending upon other channel configurations Edit import 1 From the Flowrate Using lookup table d...

Page 181: ...ick Open and the values will be imported NOTE The CSV table should be in the format of two columns one for Depth and the other Flowrate Any text in the data will cause a parsing error and should be re...

Page 182: ...n Hydraulics Laboratory in Denver Colorado USA The equations used by the XCi device s and reproduced here are used with permission of U S Dept of the Interior Bureau of Reclamation Hydraulic Investiga...

Page 183: ...owrate units Select the units and the timebase from the drop down list boxes This sets the units on the logged value Flowrate Weir Rectangular and Cipoletti weirs Flume width Enter the width of the we...

Page 184: ...lus flumes Flume factors Long throated flumes are custom designed The values of K1 K2 and U are determined by the designer using software such as WinFlume available from WinFlume Flowrate Weir Parshal...

Page 185: ...XCi implementation of the Mannings equation into a Flowrate using trickle flow channel uses the derived Velocity measurement used in conjunction with the Depth measurement ONLY from a MACE A V Dopple...

Page 186: ...Mannings equation This equation is limited to a depth of half full circular pipe When the pipe is more than half full the Flowrate using trickle flow channel will revert to using the standard continui...

Page 187: ...measured by the MACE Area Velocity Doppler sensor NOTE Crossover depth is limited to half the diameter of the pipe Mannings coeff Enter the surface roughness of the pipe Alternatively click on and se...

Page 188: ...Pipe gradient Enter the Pipe gradient of the measuring site This is calculated and entered as a decimal percentage For example a Pipe gradient of 1 should be entered as 0 01 MACE XCi User Manual 188...

Page 189: ...Flowrate of any type channels NOTE Only Flowrate channels with the same flowrate units can be included NOTE Before proceeding decide the order in which the Net flowrate channel will be calculated This...

Page 190: ...uent Flowrate channel will be added to its value Filter Check the radio button for the Flowrate channel values that you wish to include in the Net flowrate channel In the example the channel named Flo...

Page 191: ...NOTE In the example the Net flowrate will be the sum of Flow Rate 1 Flow Rate 2 Flow Rate 3 MACE XCi User Manual 191...

Page 192: ...mum of five flowrate channels can be totalised together 2 Select either Totalise positive flow or Totalise negative flow depending upon your application WARNING The Totalise positive flow type will on...

Page 193: ...settable using the Set reset procedure from the View totals main menu item NOTE If the Non resettable checkbox is ticked this total flow channel will not be re settable using the front panel button pr...

Page 194: ...of any type channels and accumulate a totalised value NOTE Only Flowrate channels with the same flowrate units can be included NOTE Before proceeding decide the order in which the Net flow total chan...

Page 195: ...ent Flowrate channel will be added to its value Filter Check the radio button for the Flowrate channel values that you wish to include in the Net flow total channel In the example the channel named Fl...

Page 196: ...esettable checkbox is ticked this total flow channel will not be re settable using the Set reset procedure from the View totals main menu item 6 NOTE If the Non resettable checkbox is ticked this tota...

Page 197: ...y sensor is measuring 1 0m s then the velocity ratio will be 0 95 1 0 or 0 95 In the example below a stream is measured at four depth regimes and four ratios have been determined Situations such as a...

Page 198: ...s here For example Factor ratio for Zone 4 will be applied for stream depths between zero 0 and 0 3m Factor ratio for Zone 3 will be applied for stream depths between 0 3m and 0 7m Factor ratio for Zo...

Page 199: ...onfigured lookup table of the storage geometry Add a Volume using lookup table channel type 1 When adding the New channel select the related Depth channel from the drop down list 2 Click Continue and...

Page 200: ...s a maximum of 50 lines available for use This maximum is memory dynamic and may be reduced depending upon other channel configurations Edit import 1 From the Volume Using lookup table dialogue box cl...

Page 201: ...Click Open and the values will be imported NOTE The CSV table should be in the format of two columns one for Depth and the other Volume Any text in the data will cause a parsing error and should be re...

Page 202: ...Device battery voltage channel type This channel is used to monitor the XCi device internal battery voltage MACE XCi User Manual 202...

Page 203: ...Device external voltage channel type This channel is used to monitor the XCi device external voltage from a solar panel or mains charger MACE XCi User Manual 203...

Page 204: ...begin measurements If you checked Save data to file a Windows Save As dialogue box will appear Save the file to a location of your choice and Doppler measurements will start NOTE MACE recommends that...

Page 205: ...low rate if a Flowrate using velocity channel type has been configured for calculation using this Velocity measurement Display statistics NOTE MACE diagnostic use only Y scale Dynamic The y axis of th...

Page 206: ...axis vertical is the strength of the signal received by the processing electronics from each velocity sensed in the spectrum l Several thousand data points are plotted to give the composite graph MACE...

Page 207: ...et range are not being captured Furthermore the velocity readings that are missed WILL cause the processing electronics to alias and the overall average velocity calculated will be unreliable The rang...

Page 208: ...ty from these signals If the operator is receiving data such as displayed in the diagram above the sensor may be moved slightly to try to overcome the distortion Furthermore the operator should inspec...

Page 209: ...ate to poor velocity readings Relatively few particles may provide enough echoes for an accurate average velocity reading Furthermore a histogram with a broad base will generally tend to have a peak w...

Page 210: ...n it is recommended that the sensor be mounted or inserted on the side of the pipe to avoid sedimentation Similarly in partially full pipes the sensor may be offset from the invert of the pipe In thes...

Page 211: ...For a short video of the procedure click Play MACE XCi User Manual 211...

Page 212: ...channel requires 30 seconds to calculate a velocity the the values will be updated every 30 seconds and so on 1 From the Edit configuration settings dialogue click Measure and Display and the View me...

Page 213: ...case a depth sensor with frequency output is displayed at the top of the window and is updated approximately once per second 2 To adjust the Current value enter your current measured value in the Cor...

Page 214: ...n prepare the measurement set up for the first calibration point either the sensors upper or lower range limit 3 When the Current value has stabilised click on the Set button in the 1st point box The...

Page 215: ...d 8 Click on the Accept button to calculate the new slope and offset parameter values for the associated channel Clicking on the Cancel button terminates the procedure without altering the parameter v...

Page 216: ...MACE representative for site related issues with an XCi device the following files WILL be needed 1 Download device and save data file 2 Save the Settings of the device 3 If a Doppler card sensor is p...

Page 217: ...ry replace if necessary Sensor SM Bus error Re initialise XCi device Faulty controller card Return to MACE for service MACE USB comms cable not connected to the USB port Plug cable into USB port of PC...

Page 218: ...f present unchecked Check Always use MACE cable if present Incorrect pass word has been used to Connect Check the password or follow the pro cedure What to do if the password is lost forgotten No inco...

Page 219: ...Check solar panel for dirt and clean if necessary Check solar panel is plugged in Check wiring of solar panel is correct polarity Check XCi charging circuit No external power Check trickle charger is...

Page 220: ...ameter Incorrect pipe diameter units US ONLY Check you ve not mixed up ft with in or vice versa Insert sensor not installed far enough into pipe Check insertion depth and rec tify Insert sensor not in...

Page 221: ...n it s NOT flowing Normally occurs due to moving water leaky gate foot valve Check seals of gates and valves Entrapped aquatic life in pipe Adjust Filters using FloCom Water sloshing in pipe around se...

Page 222: ...sys tem Electromagnetic interference EMI causing false flow Find source of EMI and rectify if possible My total is not increasing Total channel set up as Neg ative only Check Total in FloCom My total...

Page 223: ...sired ft or in Slope offset incorrectly entered Check slope offset entered cor rectly Slope offset units wrong Check that slope offset units are correct off the tag Slope offset calculated incor rectl...

Page 224: ...depth Doppler sensor is covered with trash Check sensor for trash and clear Hydraulic jump on top of sensor Use Surface wave rejection method Velocity drops out at high depth Velocity is too slow Slow...

Page 225: ...ssary Sensor cable damaged Check for physical damage cuts in cable etc Faulty sensor Follow test procedure and if damaged Return to MACE for service Velocity readings are neg ative Sensor is installed...

Page 226: ...Update XCi firmware Card is physically installed in a different Slot than FloCom thinks Error on microprocessor bus 1 Disconnect from XCi remove all power inc battery and solar panel 2 Wait 1 min 3 C...

Page 227: ...ill be informed of this requirement in the email notification WARNING If your device is still running V1 X X X firmware please contact your local MACE representative You CANNOT run this simple firmwar...

Page 228: ...r includes update apps for all field upgradeable FloSeries3 cards Your system may or may not have applicable cards installed The updater will only load firmware into cards in your device 1 Click Updat...

Page 229: ...ogram will confirm that the update is complete 5 You will be returned to the Flo Series3 Updater dialogue box Click Finished to exit from the program After the upgrade 1 Connect to the HVFlo XCi devic...

Page 230: ...3 comes complete with a circular barrel connector that plugs directly into the XCi device NOTE The barrel connector for the 16 30VDC charger input is centre positive 2 Alternatively if a DC source oth...

Page 231: ...your vendor for a replacement battery NOTE MACE recommends the main battery is replaced every 5 7 years regardless of perceived battery status to ensure system longevity Removing the old battery 1 Di...

Page 232: ...ry cable to the new battery with the red lead to the positive terminal of the battery and the black lead to the negative terminal 2 Place the battery in the main enclosure and hold it in place 3 Secur...

Page 233: ...5 Tighten all three screws 6 Reconnect the battery cable assembly to the backplane board MACE XCi User Manual 233...

Page 234: ...ten as necessary in order to keep the sensors clean Also check the sensor cable for physical damage WARNING Do not use steel bristle brushes that may cause damage to either the MACE velocity or depth...

Page 235: ...r velocity sensor and Doppler area velocity sensor w o replaceable ceramic 10m 1 2nF to 1 8nF 1 2nF to 1 8nF 20MW 20MW 20m 1 8nF to 2 5nF 1 8nF to 2 5nF 20MW 20MW 30m 2 3nF to 3 1nF 2 3nF to 3 1nF 20M...

Page 236: ...topped and the main battery will last at least 6 months NOTE If the XCi is not going to be used for more than 6 months the XCi device should be put on a 16 30VDC charger periodically to keep the batte...

Page 237: ...ocking ring holds the new sensor in position NOTE For this procedure you will need a MACE Replaceable ceramic installation tool 850 481 and a MACE Replacement ceramic kit 850 410 WARNING This procedur...

Page 238: ...3 Unscrew the locking ring using the tool and remove completely MACE XCi User Manual 238...

Page 239: ...4 Remove the damaged ceramic depth sensor MACE XCi User Manual 239...

Page 240: ...s WARNING The inside of the area velocity sensor MUST be cleaned with a clean rag and isopropyl alcohol Let it dry thoroughly before installing the new ceramic depth module WARNING The airline should...

Page 241: ...2 Carefully position the newly greased o ring onto the sealing surface within the area velocity sensor 3 Find the locating pin on the base of the ceramic module and the matching aperture within the ar...

Page 242: ...t sits flush with the o ring 5 Gently start to screw the locking ring in by hand Only turn it one or two turns just enough to get the thread started WARNING Ensure the locking ring has the two apertur...

Page 243: ...6 Position the ceramic installation tool into the locking ring using the locating pins apertures MACE XCi User Manual 243...

Page 244: ...e ceramic module DOES NOT MOVE during this process The locking ring should only be tightened FINGER TIGHT A slight compression of the o ring should be felt DO NOT use any tools to grip the installatio...

Page 245: ...r and into the HVFlo XCi enclosure Since the HVFlo XCi has a waterproof environmental rating IP68 the enclosure is made to breathe via a hydrophobic membrane breather valve made by Gore WARNING Althou...

Page 246: ...2 Ensure you have a MACE Gore Air vent for HVFlo kit 850 406 3 Remove the vent nut using a 17mm spanner and remove the old breather completely MACE XCi User Manual 246...

Page 247: ...nd tighten the nut There is no need to overtighten Only tighten enough so that the o ring is compressed and the nut will not fall off WARNING Be careful NOT to cross thread the nut as this WILL lead t...

Page 248: ...ws 8 1 will ensure that the MACE driver is installed 3 Navigate to the Device manager in your version of Windows 4 You will see a tree item called Other devices where the uninstalled marked with an ma...

Page 249: ...6 Navigate to the MACE Website and Run the driver setup file 7 Upon completion the USB Serial port properties will show that the device is now installed MACE XCi User Manual 249...

Page 250: ...MACE XCi User Manual 250...

Page 251: ...0 363 l Phillips screwdriver 2 1 Connect to device with FloCom and Download data Stop device then Save settings to file Disconnect and shut FloCom 2 Disconnect the battery by un clipping the white con...

Page 252: ...ich they were removed This should be done one card at a time with at least a 30 second delay between each card 8 When all cards have been replaced re install the bracket that holds in the cards WARNIN...

Page 253: ...venient 3 Complete the Cleaning Certificate download here Make a copy of the certificate and tape it to the outside of the box The original certificate should be packed with the goods If cleaning is n...

Page 254: ...als and workmanship under normal use and service for a period of one year from date of shipment to the end user or two years from the date of manufacture whichever comes first 5 Goods that are returne...

Page 255: ...within the warranty period 16 This warranty is to the benefit of the original purchaser only and is not transferable on the re sale of the Product without the expressed written approval of MACE 17 Su...

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