Getting Help
For Assistance
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Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business,
and government listings; movie listings or showtimes; driving directions, restaurant reservations, and
major local event information. You can get up to three pieces of information per call, and the operator
can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
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Tap
>
Phone
>
Dial
tab, and then tap
.
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls
billed to a local telephone calling card or third party.
n
Tap
>
Phone
>
Dial
tab, and then tap
.
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Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s been reset to factory settings
without your permission. For example, if your device is lost, stolen, or wiped, only someone with your
Google Account or screen lock information can use the device.
All you need to make sure your device is protected is:
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Set a screen lock
: If your device is lost or stolen but you have a screen lock set, the device can't
be erased using the Settings menu unless your screen is unlocked.
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Add your Google Account on your device
: If your device is wiped but you have your Google
Account on it, the device can't finish the setup process until your Google Account information is
entered again.
After your device is protected, you’ll need to either unlock your screen or enter your Google Account
password if you need to do a factory reset. This ensures that you or someone you trust is doing the
reset.
Note
: Do not forget your Google Account and password you had added to your device prior to
performing a factory reset. If you can’t provide the account information during the setup process, you
won’t be able to use the device at all after performing the factory reset.
