Making Connections
Global Services
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Note
: Sprint voicemail may not be available on all networks; check
for service
information.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
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Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.
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If you hear the message "Please enter the number of the subscriber you wish to call," enter your
10-digit wireless phone number.
Set Up Your Voicemail Access Number for International
Use
To simplify accessing your Sprint voicemail while traveling, you can set up your voicemail access
number as a Contacts entry. This will make it faster and easier to access your messages while
roaming internationally.
1. Tap
>
Contacts
.
2. Tap
to add a contact.
3. Type the contact information (for example, “My Voicemail”).
4. Touch and hold
and then tap
(+1), your area code, and your wireless phone number.
5. Tap
SAVE
.
Your voicemail access number is saved as a contact.
Access Your Voicemail Internationally
You will need to call your voicemail number to access your voicemail while roaming internationally.
New Message Indicators
Your voicemail message indicators may be displayed differently when roaming internationally.
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A "Message Waiting" indicator icon or a text message is displayed when a voicemail message is
received.
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You may see "Missed Call" on your screen prior to receiving a message notification.
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You must call voicemail in order to retrieve messages. Follow the instructions on the previous
page to store your voicemail number for easy access.
