Caring for your print cartridges
37
Wiping print nozzles and contacts
If print quality does not improve after cleaning the print nozzles (see “Cleaning
print nozzles” on page 35), the problem may be caused by dried ink on the print
cartridge nozzles.
1
Wipe the print cartridge nozzles:
a
Remove the print cartridge from the printer. For help, see
“Removing a print cartridge from the printer” on page 30.
b
Dampen a clean cloth with water and gently wipe the entire
gold-colored area, including the nozzles.
When cleaning the color cartridge, wipe the nozzles in one
direction so the colors do not mix.
c
To dissolve dried ink, hold the damp cloth against the nozzles
for about three seconds. Gently blot and wipe dry.
2
Allow the gold-colored area to dry.
Nozzles
Quick Fix
Printer prints
unexpected or
missing characters
•
Make sure your Lexmark
Color Jetprinter’s printer
driver is set as the default
printer.
•
Your printer may have bi-
directional communication
problems. For help, see
Bidirectional communi-
cations problems in the
Printer Properties Help. To
open Help from inside an
application, click:
1
File.
2
Print , Print Setup or
Printer Setup.
3
The Properties,
Options, or Setup
button.
4
The Help button.
5
Help Topics.
6
Troubleshooting.
7
Bidirectional communi-
cations problems.
Warning
Cartridge handling
Do NOT wipe the nozzles
and contacts with the same
section of cloth. Micro-
scopic particles may clog the
print nozzles.
Summary of Contents for Z31 Color Jetprinter
Page 1: ...User s Guide ...
Page 16: ...Chapter 2 12 ...