Lexmark T63 Series, Service Manual

Page: 69 / 345

Diagnostic information
2-35
4060- xxx
Symptom tables
Base printer symptoms
Symptom Action
Dead machine Go to “Dead machine service check” on page 2-45 .
Operator panel—one or more buttons do
not work. Go to “Operator panel buttons service check” on page 2-70 .
Operator panel—display is blank. Printer
sounds 5 beeps. Go to “Operator panel service check” on page 2-70 .
Operator panel—display is blank. Printer
does not sound 5 beeps. Replace the operator panel assembly.
Operator panel continuously displays all
diamonds, sounds 5 beeps, and does not
complete POST. Go to “Operator panel service check” on page 2-70 .
Paper feed problems—base printer or
integrated 500-sheet paper tray Go to “Paper feed service check” on page 2-76 .
Paper jams at exit of redrive assembly—
duplex option not installed. Go to “Paper feed service check” on page 2-76 .
Paper jams at exit of redrive assembly—
duplex option installed. Go to “Duplex option service check” on page 2-47 .
Fuser solenoid fails to operate. Go to “Fuser solenoid service check” on page 2-55 .
Print quality—black page Go to “Print quality—all black page” on page 2-79 .
Print quality—blank page Go to “Print quality—blank page.” on page 2-79 .
Print quality—light print Go to “Print quality—light print” on page 2-84 .
Print quality—background Go to “Print quality—background” on page 2-82 .
Print quality—residual image Go to “Print quality—residual image” on page 2-83 .
Print quality—skew Go to “Paper feed service check” on page 2-76 .
Print quality—banding Go to “Print quality—banding” on page 2-83 .
Print quality—random marks Go to “Print quality—random marks” on page 2-80 .
Print quality—toner on backside of printed
page. Go to “Print quality—toner on backside of printed page” on
page 2-84 .
Print quality—vertical black bands on edge
of copy. Go to “Print quality—black bands on outer edges of the
page” on page 2-83 .
Unable to clear a 32-Unsupported Print
Cartridge user error message. Go to “Smart contact assembly service check” on
page 2-85 .
High-capacity feeder (2000-sheet) symptoms
Symptom Action
The printer does not recognize the high-
capacity feeder installed. Go to “High-capacity feeder input tray service check” on
page 2-56 .
Paper feed problem with the high-capacity
feeder. Go to “High-capacity feeder input tray service check” on
page 2-56 .