Diagnostic information
2-3
4060-
xxx
924 Fuser Error
An open circuit has been detected in the Fuser Thermistor Circuit. Go to
“Fuser
service checks” on page 2-52
.
925 Fuser Error
Wrong fuser lamp installed. Go to
“Cold fuser service check” on page 2-52
.
927 Fan Stalled
This is an indication that a printer fan has stalled. Go to
“Main fan service check”
on page 2-69
.
929 Toner Sensor
The toner sensor is not operating properly, the developer drive assembly is not
operating properly or the print cartridge is defective. Go to
“Toner sensor service
check” on page 2-93
.
930 Printhead Error
The wrong printhead may be installed. If you
have not
replaced the system board
recently, replace the correct printhead. If the problem remains, replace the system
board. If you
have
recently replaced the system board and you still have a 930
error, the wrong system board may be installed. Replace the system board with
the correct system board.
931-935 Printhead Error
These errors represent a problem with the printhead. Go to
“Printhead service
check” on page 2-78
.
932 - Printhead: Lost
Hsync
933 - Mirror Motor
Locks/Lost Hsync
934 - Mirror Motor Lost
Lock
935 - Mirror Motor
unable to reach
operating speed.
936-937 Transport
Motor
Indicates a problem with the main drive motor. Go to
“Main drive service check”
on page 2-68
.
936 - Main Drive Motor
initial lock failure
937 - Main Drive Motor
lost lock
940 Service LV Power
Supply
The low voltage power supply zero crossover test failed.
Check the LVPS for correct installation. Make sure the connector on the LVPS
assembly is firmly seated with the connector on the interconnect card connector.
This error may also be caused by a noisy AC input power source.
• Be sure the correct LVPS has been installed.
• If all the above are correct, replace the LVPS assembly.
948 PEL Clock Error
Indicates the pel clock check failed. Replace the system board.
949 Delay Line
Calibration Failure
Indicates a delay line calibration failure. Replace the system board.
950 NVRAM
Mismatch
Go to
“950 Error Code service check” on page 2-42
.
951 NVRAM
Secure NVRAM Missing
Replace the system board.
953 NVRAM Chip
Failure
Indicates the NVRAM chip on the interconnect board has failed. Replace the
interconnect board.
Service error code (continued)
Error code
Action
Summary of Contents for T63 Series
Page 13: ...Laser notices xiii 4060 xxx Japanese Laser Notice ...
Page 14: ...xiv Service Manual 4060 xxx Korean Laser Notice ...
Page 34: ...1 16 Service Manual 4060 xxx ...
Page 218: ...4 64 Service Manual 4060 xxx ...
Page 236: ...6 2 Service Manual 4060 xxx ...
Page 238: ...7 2 Service Manual 4060 xxx Assembly 1 Covers ...
Page 240: ...7 4 Service Manual 4060 xxx Assembly 2 Frame 1 5 2 1 3 4 3 4 8 6 7 ...
Page 252: ...7 16 Service Manual 4060 xxx Assembly 9 Paper feed alignment 3 2 1 4 ...
Page 258: ...7 22 Service Manual 4060 xxx Assembly 12 Drives Main drive and developer drive 3 2 4 1 7 6 5 ...
Page 260: ...7 24 Service Manual 4060 xxx Assembly 13 Hot roll fuser 3 7 5 2 6 4 1 5 8 7 9 ...
Page 262: ...7 26 Service Manual 4060 xxx Assembly 14 Transfer charging 3 2 4 1 5 6 7 9 10 8 ...
Page 264: ...7 28 Service Manual 4060 xxx Assembly 15 Electronics power supplies 3 7 5 2 6 4 1 ...
Page 266: ...7 30 Service Manual 4060 xxx Assembly 16 Electronics card assemblies 3 1 4 5 6 9 2 4 7 8 10 ...
Page 268: ...7 32 Service Manual 4060 xxx Assembly 17 Electronics shields ...
Page 270: ...7 34 Service Manual 4060 xxx Assembly 18 Cabling diagrams 1 3 1 2 4 5 6 7 8 7 4 ...
Page 272: ...7 36 Service Manual 4060 xxx Assembly 19 Cabling diagrams 2 HVPS LVPS 3 5 4 1 2 6 ...
Page 276: ...7 40 Service Manual 4060 xxx Assembly 21 250 sheet paper tray ...
Page 284: ...7 48 Service Manual 4060 xxx Assembly 23 Duplex option 1 ...
Page 286: ...7 50 Service Manual 4060 xxx Assembly 24 Envelope feeder 3 11 7 13 5 9 2 10 6 4 12 8 14 1 ...
Page 288: ...7 52 Service Manual 4060 xxx Assembly 25 Output expander ...
Page 290: ...7 54 Service Manual 4060 xxx Assembly 25 cont Output expander ...
Page 292: ...7 56 Service Manual 4060 xxx Assembly 26 High capacity output expander ...
Page 296: ...7 60 Service Manual 4060 xxx Assembly 27 5 bin mailbox ...
Page 298: ...7 62 Service Manual 4060 xxx Assembly 27 cont 5 bin mailbox ...
Page 300: ...7 64 Service Manual 4060 xxx Assembly 28 High capacity feeder 1 ...
Page 320: ...7 84 Service Manual 4060 xxx Assembly 38 StapleSmart finisher 4 1 ...
Page 344: ...I 20 Service Manual 4060 xxx ...
Page 345: ......