173
Chapter 6: Solving Printer Problems
Sol
v
ing P
rinter P
roblems
Caring for Your Printer
Network Printing Problems
Other Problems and Questions
Problem
Action
Job did not print or
incorrect
characters printed.
If you are using a Lexmark INA or external network
adapter (ENA), verify that it is set up properly and the
network cable is connected.
Note:
Refer to the documentation that comes with your
network adapter for more information.
For Novell users:
• Make sure the netware.drv file is dated October 24,
1994 or later.
• Make sure the NT (no tabs) flag is included in the
capture statement.
For Macintosh users:
• The printer may need an optional network card to
allow Macintosh connection.
• Verify that the printer is set up correctly in
CHOOSER.
For Windows users:
• Turn Direct to Port Off in the PostScript driver.
• Verify that Enable Tabs is not selected under the port
settings.
Problem
Action
How do I get
updated printer
drivers or utilities?
See “Printer Drivers” on page 30 and “Getting Updated
Drivers and Utilities” on page 44.
How do I attach a
serial cable to the
printer?
Your printer requires an optional adapter to allow serial
attachment. The Tri-Port Interface option card supports
serial RS-232C/RS-422A
.
See “Tri-Port Interface Option
Card” on page 234 for more information.
Summary of Contents for Optra Color 45
Page 1: ...Optra Color 45 User s Guide ...
Page 3: ......
Page 11: ...Table of Contents x Table of Contents ...
Page 16: ...Getting Started ...
Page 17: ......
Page 43: ...Chapter 1 Setting Up Your Printer 26 Setting Up Your Printer Getting Started ...
Page 63: ...Chapter 2 Using the Printer Utilities 46 Using the Printer Utilities Getting Started ...
Page 64: ...Using Your Printer ...
Page 65: ......
Page 160: ...Caring for Your Printer ...
Page 161: ......
Page 191: ...Chapter 6 Solving Printer Problems 174 Solving Printer Problems Caring for Your Printer ...
Page 199: ...Chapter 7 Clearing Jams 182 Clearing Jams Caring for Your Printer ...
Page 223: ...Chapter 8 Maintaining Your Printer 206 Maintaining Your Printer Caring for Your Printer ...
Page 224: ...Installing Options ...
Page 225: ......
Page 261: ...Chapter 9 Memory and Option Cards 244 Memory and Option Cards Installing Options ...
Page 265: ...Chapter 10 Infrared Adapter 248 Infrared Adapter Installing Options ...
Page 268: ...Appendix ...
Page 269: ......
Page 281: ...Appendix Understanding Fonts 264 Understanding Fonts Appendix ...
Page 282: ...Reference ...
Page 283: ......
Page 289: ...Notices 272 Notices Reference ...
Page 297: ...Safety 280 Safety Reference ...
Page 298: ...281 Safety Safety Reference ...
Page 299: ...Safety 282 Safety Reference ...
Page 315: ...Glossary 298 Glossary Reference ...
Page 328: ...311 Index Index Reference WordPerfect printer drivers 30 World Wide Web 44 ...
Page 329: ...Index 312 Index Reference ...