Kyocera Ci1000 Operating Instructions Manual Download Page 169

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Troubleshooting

Make sure that the media is installed under the hooks at the front of the media
tray.

Do not overfill the media tray, as indicated by the red line on the right side of the
tray.

Clean the paper-pick rollers (see page 7-1 for directions).

Make sure that the media thickness switch is set correctly for the installed media
(see page 2-11).

Problems with image size and position

Trouble:

Off-set images.

Cut-off images.

Corrective Action:

Check your application for correct image sizing.

Check your application for image sizing.

Make sure that the correct size media is in the media tray.

Print quality problems

Trouble:

Prints have dull, faded colors.

Image is very faded or pieces of the image are missing; toner on the page is loose.

Streaks or spots

Summary of Contents for Ci1000

Page 1: ...Operating Instructions for the Ci1000 Color Printer FINAL Draft August 6 1998 ...

Page 2: ......

Page 3: ...AC outlet which is effectively grounded earthed through the normal wiring The fact that the equipment operates satisfactorily does not imply that the power point is grounded earthed and that the installation is completely safe For your safety if in any doubt about the effective grounding earthing of the power point consult a qualified electrician If the plug cannot be inserted into the AC outlet c...

Page 4: ... as not to increase density of ozone in the air Since ozone is heavier than air it is recommended that air at floor level be ventilated Moving the unit The printer weighs approximately 47 9 kg 105 5 lb It must be handled by two people Turn the power off and remove the power cord when handling the unit ...

Page 5: ... alttiina lasersäteilylle ÄLÄ KATSO SÄTEESEEN VARNING Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad BETRAKTA EJ STRÅLEN ADVARSEL Usynlig laserstråling ved åbning når sikkerhedsafbrydere er ude af funktion UNDGÅ UDSÆTTELSE FOR STRÅLING PELIGRO Cuando se abre y se invalida el bloqueo se producen radiaciones invisibles de láser EVÍTESE LA EXPOSICIÓN A TALES RAYOS DANGER Invi...

Page 6: ...is replaced If you lose the fuse cover the plug must not be used until a replacement cover is obtained A replacement fuse cover can be purchased from your local Panasonic Dealer IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR HOME THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS IN...

Page 7: ...r E or by the Earth symbol or coloured GREEN or GREEN AND YELLOW The wire which is coloured BLUE must be connected to the terminal in the plug which is marked with the letter N or coloured BLACK The wire which is coloured BROWN must be connected to the terminal in the plug which is marked with the letter L or coloured RED How to replace the fuse Open the fuse compartment with a screwdriver and rep...

Page 8: ...vi General ...

Page 9: ... ROM 1 2 Static electricity damage 1 3 Interface cable 1 3 Waste disposal method 1 3 System requirements 1 4 With a Windows computer 1 4 With a Macintosh computer 1 4 Features of the Ci1000 1 5 High quality 1 5 High speed 1 5 Easy operation 1 5 Networking and client capabilities 1 5 Color capabilities 1 6 Color management 1 6 Fiery WebTools 1 7 Minimum space requirements 1 7 Power source 1 8 Unpac...

Page 10: ...he control panel 2 15 Status messages 2 15 Error messages 2 16 Top level menus 2 16 Printing pages from the control panel 2 18 Chapter 3 Connecting the Printer to a Network Network connections 3 1 Ethernet network connections 3 1 Token Ring network connections 3 3 Parallel cable connection 3 3 Setting up TCP IP printing 3 4 Setting up the printing environment 3 5 UNIX server print queues 3 5 Verif...

Page 11: ... the Adobe PostScript printer driver 4 2 Setting up the Ci1000 in the Chooser 4 2 Installing the Ci1000 ColorSync profile 4 3 Installing additional software for Macintosh users 4 3 Color reference pages 4 4 Additional files 4 6 Chapter 5 Installing Software for Windows General steps 5 1 Installing the PostScript Printer Driver for Windows 95 5 2 Specifying installed devices 5 3 Setting up IPX Nove...

Page 12: ...6 2 Printer Setup 6 3 PostScript setup 6 4 I O Port Setup 6 5 Ethernet Setup 6 5 Token Ring Setup 6 6 Parallel Port Setup 6 7 Network Protocol Setup 6 7 Network Service Setup 6 11 NDS Setup 6 12 Bindery Setup 6 15 SMB Setup 6 17 Language Setup 6 18 Viewing and changing Setup from Fiery WebSetup 6 18 Accessing Fiery WebSetup 6 19 System Setup 6 21 Network Setup 6 23 Printer Setup 6 33 Saving your s...

Page 13: ...lay program 7 38 Repacking 7 40 Chapter 8 Options and Supplies Upgrade options 8 1 Installation Instructions 8 1 Removing and replacing the video controller board 8 1 Removing and replacing the video controller board 8 1 Installing a hard disk drive 8 4 Kit contents 8 4 Caution notes 8 4 Initializing the hard disk 8 6 Installing additional memory 8 7 Kit contents 8 7 Caution notes 8 7 Installing R...

Page 14: ...xii Contents Appendix A Specifications Printer specifications A 1 Media sizes A 2 Controller specifications A 7 Resident printer fonts A 8 Adobe Type 1 PostScript fonts A 8 TrueType fonts A 10 Index ...

Page 15: ...nditions Direct exposure to sunlight Extremely high or low temperature temperature range 10 C to 32 5 C 50 F to 90 5 F Extremely high or low humidity humidity range 20 to 80 RH Condensation due to rapid change of temperature Areas of poor ventilation Areas of high dust or chemical fume concentration solvent etc Unstable or unlevel surfaces Directly in front of air conditioning vents Chapter 1 Befo...

Page 16: ...ting it may cause a media jam Any toner other than genuine Mita toner It may damage the printer CD ROM To prevent accidental damage to the CD ROMs Do not touch or write on the surface of the disc Do not leave the disc out of the protective case Do not leave the disc in direct sunlight or near heat sources Do not place heavy objects on the disc case or drop the case Not genuine toner ...

Page 17: ...ctors parallel and optional network Electrical components connectors inside the printer any components on the optional board hard disk drive RAM DIMMs Ethernet network card or Token Ring network card The connector pins on the optional 2nd cassette feeder for the printer Interface cable Always use a shielded interface cable Use of an unshielded cable can result in radio interference with data Waste...

Page 18: ...ouse that is supported by Windows Microsoft Windows version 3 1 or later Microsoft Windows 95 or Microsoft Windows NT 4 0 Intel version or later Appropriate interface cables for your network or printer connection With a Macintosh computer The minimum hardware configuration required to use the printer with a Macintosh computer is Any Macintosh computer in the Macintosh II Quadra Centris Performa or...

Page 19: ...ages per minute Monochrome mode Maximum 14 ppm Easy operation Printer driver easily prints full color documents Networking and client capabilities Supports AppleTalk Ethertalk TCP IP and IPX Novell protocols simultaneously Supports thicknet twisted pair and thinnet via transceiver cabling Ethernet or Token Ring support SMB Microsoft IEEE 1284 compliant Mini Centronics type C parallel connection ba...

Page 20: ...urce profiles Profiles available include EFIRGB sRGB PC Apple Standard In addition CMYK simulation settings can be used to simulate popular offset printing press standards Simulation settings include SWOP Euroscale DIC Color management ColorWise VisualCal allows experienced users to calibrate the Ci1000 for excellent color output eliminating out of calibration color most printers experience over t...

Page 21: ...y s intranet Fiery WebDownloader Status Fiery WebSetup Fiery WebLink Fiery WebSpooler For additional information on Ci1000 specifications see Appendix A Minimum space requirements Right Left Controller board opening space Media tray opening space Front cover opening space 45 cm 17 7 60 cm 23 6 Multi purpose tray opening space 35 cm 13 8 50 cm 19 7 ...

Page 22: ...ort damage or shortages to the reseller from which the unit was purchased Page 3 includes an area for recording important information such as the name of reseller serial number and date of purchase NOTE Save the original carton and packing materials for future shipping and transporting of the unit They have been specifically designed to protect the equipment during shipment Toner cartridges black ...

Page 23: ... Panel Right side door Output tray Fuser Imaging unit Front door SCSI connector SCSI ID NO and terminator switches Multi purpose tray MPT Left side door Media thickness switch Accessible by opening the left side door Parallel interface connector AC inlet Power switch ...

Page 24: ...printing data and off when the printer is offline or the power is off Note when the printer is off line you cannot print Error LED Blinking when the printer requires operator intervention e g load paper or when the printer requires a service call Up button In a fixed length list takes you to the previous item in the list When entering numbers or text increment to the next number or character Hold ...

Page 25: ...ight arrow In Setup menus when entering a numeric value moves to the next numeric column While printing stops printing or processing the current job Enter button In Setup menus accepts an option and advances to the next choice Cancel Enter ...

Page 26: ......

Page 27: ... purpose tray MPT and instructions on using the control panel Setting up the printer The general steps for setting up the printer are Preparing the imaging unit Setting up the output tray Installing the toner cartridges Loading media Preparing the imaging unit After you have unpacked the printer and located it on a flat stable surface you need to set it up TO PREPARE THE IMAGING UNIT 1 Open the fr...

Page 28: ... This tightens the internal belts to ready the unit for printing 3 Close the front door Setting up the output tray Make sure that you have enough room for the output tray and that it is easy to access TO SET UP THE OUTPUT TRAY 1 Remove the adhesive tape that holds the output tray against the printer ...

Page 29: ... same manner as the optional cartridges the only difference is that the starter cartridges have less toner The page life expectancy is 3 000 pages based on a 5 image area NOTE Save all packing material for shipping purposes TO INSTALL THE STARTER CARTRIDGES 1 Remove the packaging from the toner cartridge 2 Remove the shipping cover from the cartridge CAUTION To avoid possible toner spillage do not...

Page 30: ...n for more than 1 minute the imaging unit will be exposed to light and could be damaged 4 Insert the toner cartridge in the appropriately labeled slot From top to bottom the order of the color toner cartridges is black cyan magenta and yellow 5 Repeat steps 1 2 and 4 for each toner cartridge ...

Page 31: ...aper or transparency If you load the incorrect media type in a tray it may cause a jam If you have the 2nd cassette feeder installed and you wish to use the automatic cassette switching feature for a large print job for example make sure that all trays in the printer are the same media type and size The transparency tray should only be inserted in the upper or middle tray slots Tray Size A4 Paper ...

Page 32: ... 2 Remove all packaging materials from inside the media tray refer to the instruction sheet attached to the tray 3 Push down on the metal plate until it clicks locking it in place 4 Fan the media paper or transparencies and then tap it on a level surface to avoid media jams or skewed printing ...

Page 33: ...G3700 If the print quality is poor try printing on the other side 5 Place the media in the tray under the hooks The height of media should not exceed the limit mark on the tray or it may cause a jam NOTE Load media with the print side down Most media has instructions recommending the side to be printed first Do not mix different types or thicknesses of media in the media tray at one time this may ...

Page 34: ...computer printer and the other connected peripheral devices are turned off 2 Connect the parallel interface cable to the computer s parallel interface connector and the printer s parallel interface connector NOTE The actual connector on the computer may differ depending on the manufacturer of the computer If the cable is connected to the PC via a printer buffer or selector the printer may not prin...

Page 35: ...l panel The printer is ready for printing NOTE When you power on your system for the first time if New Hardware Found is displayed on the computer screen close the dialog box and install the printing software using the procedure described in Installing the PostScript Printer Driver for Windows 95 on page 5 2 Margins and Print Area When the image is printed on the media the image print area is a bi...

Page 36: ...tack of media depending on the media s type and thickness Use the multi purpose tray to accomplish the following Media Page size Print area Margins Top Bottom Sides Letter 216 mm x 279 mm 8 5 x 11 208 mm x 269 mm 8 2 x 10 6 5 6 mm 0 22 5 6 mm 0 22 3 6 mm 0 14 A4 210 mm x 297 mm 8 3 x 11 7 200 mm x 287 mm 7 9 x 11 3 5 1 mm 0 2 4 7 mm 0 19 4 7 mm 0 19 Legal 216 mm x 356 mm 8 5 x 14 208 mm x 343 mm 8...

Page 37: ...laser paper You should not expect the same print quality and reliability that you get with one sided printing For details see page 156 SETTING MEDIA THICKNESS SWITCH Because the printer accommodates various media weights from the multi purpose tray media thickness can be manually selected for the most reliable paper picking Follow these steps 1 1 Open the left side door 1 The green media thickness...

Page 38: ...g the multi purpose tray backside marking may occur If this occurs use the legal cassette For detailed information on media see Appendix A 1 Set the media thickness switch see Setting media thickness switch on page 2 11 2 Open the Multipurpose tray 1 Extend the media support by sliding it outward 2 Switch setting Media Thin Default Laser paper 75 to 90 g m2 20 to 24 lb Middle Laser paper 91 to 123...

Page 39: ...idth of the media 4 Fan the media and then tap it on a level surface to avoid media jams or skewed printing 5 Insert the media with the printing side up into the multi purpose tray The height of media should not exceed the limit mark on the left guide or it may cause a media jam ...

Page 40: ...ith the short end entering the printer first and the printing side facing up The edge where the stamp will be located enters the printer last 4 From your computer use the printer driver to choose Envelope from the Paper Size menu and Paper Source menu TO LOAD LABELS IN THE MPT For detailed information on labels see Transparencies and labels on page A 4 1 Set the media thickness switch see p 29 2 A...

Page 41: ... of the control panel illustrated below The 2 line 32 character LCD window on the control panel displays status messages When the printer is printing normally status information about the current jobs appear in the display window For a detailed explanation of the activity lights and buttons on the control panel see page 1 10 Status messages When the printer is printing normally status information ...

Page 42: ... an error will appear in the display window For information about error messages see Drivers and Utilities Top level menus The table below describes the printer s top level menus To scroll through the menus press the Menu button on the control panel Some of these menus Parallel Port Setup Network Port Setup and Network Protocol Setup are used to configure the printer s initial Setup which must be ...

Page 43: ...f a printed queue power saver settings and password to the printer s Setup menus PS SETUP PostScript settings for the printer VISUAL CALIBRATION Color calibration settings for the printer For information on VisualCal color calibration see Drivers and Utilities COLOR ADJUSTMENT Allows you to adjust the density and brightness of toner For information on Color Adjustment see Drivers and Utilities I O...

Page 44: ...n is displayed 3 Press the Enter button again PRINT appears on the upper line and the name of the first sample page on the lower line Options include CONFIGURATION JOB LOG PS FONT LIST and TEST PAGE Page Description Configuration page A page that gives the current device configuration and lists the selected options for all Setup menus Job Log A list of the most recently printed jobs For informatio...

Page 45: ...22 19 Using the control panel 4 Press the up button until you see the name of page you would like to print and press Enter The Ci1000 prints the page ...

Page 46: ......

Page 47: ...X stands for Internet Packet Exchange Setting up Windows clients for SMB printing page 3 23 and page 3 25 SMB stands for Server Message Block After you have connected the printer to the network follow the setup instructions in Setup from the Control Panel and WebSetup on page 6 1 Network connections This section describes the types of network connections supported by the Ci1000 Optional network ca...

Page 48: ...TO THE PRINTER 1 With the printer turned off connect the MAU transceiver to the AUI connector on the back of the printer Secure the connection using the slide latch on the AUI connector 2 Connect the thinnet cable to the BNC connector on the transceiver 3 Turn on the printer and then the computer TO CONNECT A THICKNET CABLE TO THE PRINTER 1 With the printer turned off connect the thicknet cable co...

Page 49: ...ng MAU Media Attachment Unit to the Token Ring card NOTE A Media Attachment Unit MAU is a network hub for a Token Ring Network STP SHIELDED TWISTED PAIR CABLE TO THE PRINTER With the printer turned off connect the STP cable from the Token Ring MAU to the DB 9 STP connector on the Token Ring card Parallel cable connection In addition to receiving print jobs over the network the printer can accept p...

Page 50: ...ing up TCP IP printing TCP IP provides network services for high speed local and wide area networks and heterogeneous environments including PC compatibles Macintosh computers minicomputers and mainframes running diverse operating systems The printer supports the lpr protocol for printing over TCP IP networks Network users submit print jobs to a named printer Workstations on a TCP IP network can p...

Page 51: ...ect connection is available If the site is using NIS Network Information Services a superuser must add the printer name and IP address to the system s database of network printers 1 Add the Ci1000 to the network s IP host table This step must be performed on the master NIS server machine After adding the printer entry the updated database must be released to network users 2 For the printer name sp...

Page 52: ...ch does not have networking capabilities You need to load the following items eoe2 sw bsdlpr and eoe2 man bsdlpr TO ADD THE PRINTER AS A NETWORK PRINTER TO ALL UNIX SYSTEMS 1 Log in to your UNIX host as the root user 2 Edit your etc hosts file to include the printer as a network device The following is a sample entry for the printer 192 9 228 1 TAB KX P8420_PS TAB comments where TAB indicates that...

Page 53: ...tly match the name you entered in the etc hosts file KX P8420_PSq lp rm KX P8420_PS rp xjprint lf var spool lpd KX P8420_PSq log sd var spool lpd KX P8420_PSq mx 0 sf sb The spool directory KX P8420_PSq is specified here and the directory itself is created in step 3 Similarly the log file is specified here and created in step 4 The spool directory is write protected from everyone but a daemon user...

Page 54: ...X P8420_PSq log 5 Reboot the machine TO SET UP PRINTING ON A UNIX SYSTEM RUNNING SOLARIS 2 1 On each workstation that will print to the printer log into the UNIX system as the root user 2 At the UNIX prompt type lpsystem t bsd KX P8420_PS This tells your system that the printer is a print server of bsd Berkeley Software Distribution type 3 Type lpadmin p KX P8420_PSq s KX P8420_PS xjdirect This co...

Page 55: ...ddress is used on all TCP IP networks and must always be assigned before the printer can be verified across the network Because TCP IP networks require some UNIX setup by the network administrator you may not be able to send a test page from the driver across the network to the printer immediately after installation The following procedure enables you to verify that there is a proper connection be...

Page 56: ... IP address To stop the output type Control C Setting up TCP IP clients for printing If the printer is being added to an existing network each TCP IP client is already running TCP IP client software The Ci1000 supports TCP IP client software on UNIX workstations PC compatibles and Macintosh computers With Macintosh computers however it is easiest to use the built in AppleTalk protocol to communica...

Page 57: ...plorer 3 x does not support the WebDownloader Note also that Windows NT 4 0 users must download the Windows NT 4 0 Hot Fix dated July 7 1997 in order to run the WebDownloader with Netscape Communicator 4 x Netscape and Microsoft continue to release frequent updates to their browsers As support cannot be guaranteed for all versions use the versions specified above for best results To access Fiery W...

Page 58: ...iles it removes To determine the job number use the lpq command described below lpq p printername On a UNIX system running Solaris 2 use the cancel command to remove jobs from the queue Type cancel job ID For example to remove a job whose ID is printer 123 from the print queue of your Ci1000 type cancel printer 123 To find out a print job s job ID use the lpstat command described below On a UNIX s...

Page 59: ...ed to the NetWare file server disk freeing up the workstation The queues on the NetWare server must be named to match the Direct connection and Print queue on the Ci1000 The NetWare queue names should be given an extension corresponding to the Ci1000 printing connection as follows _print _hold _direct NOTE The extensions must be all lowercase and in English When the Ci1000 is configured to connect...

Page 60: ...tations Before configuring a NetWare file server for printing to the Ci1000 make sure that it is connected to a functioning IPX network Then log in as the supervisor on a PC connected to the NetWare file server and configure the file server as described in the following sections Before you begin you ll need to determine the following names The name of the NetWare file server on which you will defi...

Page 61: ...x server To set up the NetWare 4 x server for printing to the printer you must do the following Determine the NDS path to the container in which the print server and the print queue for the printer will be created The container defines the bindery context for your network structure Network devices that are not NetWare 4 x aware need a bindery context to work with NetWare 4 x Edit the network start...

Page 62: ...ing the Printer to a Network The NetWare Server Installation window is displayed 4 Use the down arrow key to select Maintenance Selective Install The Installation Options menu is displayed 5 Select NCF Files Options ...

Page 63: ...EC NCF file 7 Type a new line anywhere in the file as follows set Bindery Context Enter your bindery context here NOTE To the right of the equals sign type the bindery context obtained from the system administrator 8 Press Esc to close the window and save changes 9 Proceed to the next section ...

Page 64: ... to set up the Ci1000 print server and print queue See the next section for details Setting up a Ci1000 print queue The NetWare print server and print queue are created and configured from NetWare Print Console a NetWare utility that is stored in NetWare s PUBLIC directory TO SET UP THE NETWARE SERVER FOR PRINTING TO THE CI1000 1 Log in to the NetWare server as the Supervisor 2 At the NetWare MS D...

Page 65: ...nd press Enter Then press Esc You must select this print server later as the NetWare Print Server in WebSetup Network Setup 7 Choose Print Queue Information from the Available Options menu 8 Press the Insert key and type a name for a new print queue Press Enter The print queue name you entered will be highlighted in the Print Queues list If the print server manages more than one print queue you ll...

Page 66: ...A blank Queue Servers list is displayed 11 Press the Insert key The Queue Server Candidates list is displayed 12 Use the arrow keys to select the name of the print server you created in step 6 and press Enter The server name you select will appear in the Queue Servers list You have associated the selected printer queue with the print server you created in step 6 13 Press Esc to exit all PCONSOLE w...

Page 67: ...ntosh computers on an IPX Novell network Macintosh users on an IPX network can print to the printer in two ways Directly using AppleTalk and bypassing the NetWare server Through a NetWare server running NetWare for Macintosh Since the printer supports both AppleTalk and IPX protocols at the same time it s not necessary to use the second option However a network administrator may choose to route al...

Page 68: ...rivers and Utilities In order for network users to access and use Fiery WebTools you need to set network communication options in Network Protocol Setup on the control panel You also need to prepare each user s workstation to communicate with the Ci1000 using Fiery WebTools over the Internet or intranet Once the initial Setup has been performed from the printer s front panel you must complete the ...

Page 69: ...in the browser s URL line The printer s home page appears For more information on using Fiery WebTools see page 6 18 and Drivers and Utilities Setting up Windows 95 clients for WINS SMB printing The following instructions describe printing to a network port using the Details tab of the Printer Properties dialog NOTE The Details tab of the Printer Properties dialog is not available when the dialog ...

Page 70: ...e queue you want to print to If your printer has a hard disk drive and 32MB of memory three connections will automatically be created when the Ci1000 printer driver is installed These connections are represented on the network by the Direct Print and Hold printer icons If your printer does not have a hard disk drive and 32MB of memory only the Direct printer icon will be available 32 32 ...

Page 71: ...essfully you are ready to print from the computer Setting up Windows NT 4 0 clients for WINS SMB printing The following instructions describe printing to a network port using the Details tab of the Printer Properties dialog The Details tab of the Printer Properties dialog is not available when the dialog is accessed using File Print from within applications This tab appears only when the Printer P...

Page 72: ...Printer to a Network 6 To confirm the connection click the General tab in the Printer Properties dialog box 7 Click Print Test Page and click OK If the test page prints successfully you are ready to print from the computer ...

Page 73: ... in the Chooser on the Macintosh Install the Adobe PostScript Printer Driver Setup the Ci1000 Color Printer in the Chooser Copy additional color reference files sample files and font files from the User Software CD as needed NOTE Initial Printer Setup specifically setting the printer s IP address as well as its gateway subnet mask and password if they are used must be performed from the printer s ...

Page 74: ... that corresponds to your printer are installed 4 Click OK in the dialog box informing you that installation is complete Restart your computer NOTE For best results any job sent to the Ci1000 should be sent using the Adobe driver and the Ci1000 PPD Provide the installer to all users who send jobs Setting up the Ci1000 in the Chooser After you install the printer driver and printer description file...

Page 75: ...ILE 1 With a document open choose Print from the File menu 2 Choose Color Matching from the pop up menu under the Printer pop up menu in the Print dialog box 3 Choose ColorSync Color Matching or PostScript Color Matching from the Printer Profile pop up menu 4 Choose Ci1000 Color Printer from the Profile pop up menu NOTE PostScript Color Matching must be specified in the Color Matching section of t...

Page 76: ... can be used to download PostScript files and non resident printer fonts to the Ci1000 You can also use the Adobe Downloader to send the PANTONE and CMYK color reference files to the printer See the instructions provided with the ATM package to install and use ATM for Macintosh PostScript and TrueType fonts In addition to PostScript Type 1 fonts TrueType fonts are included in the PS3 folder on the...

Page 77: ...agement using the CMYK Color Reference see Choosing colors in PostScript applications in Drivers and Utilities PANTONE Coated Color Reference The PANTONE Coated Color Reference is a PostScript file PANTONE Book ps which can be printed using a PostScript downloader utility such as Fiery WebDownloader If the file has not already been installed in the Mita Ci1000 directory on your hard disk drive you...

Page 78: ...ference see Choosing colors in PostScript applications in Drivers and Utilities Additional files Additional files including sample files from popular Macintosh applications are included on the User Software CD Sample2 pdf a PDF file that can be printed from Acrobat Reader 3 01 using the PostScript printer driver ...

Page 79: ...to make the printer drivers available to others you can exit the installer program and manually copy the printer drivers and files from the User Software CD to the location of your choice Use this method for example to copy printer drivers to a server on your network or to a floppy disk NOTE Windows 95 Plug and Play specifies the automatic detection of any new hardware installed on your computer I...

Page 80: ... drive icon in My Computer Windows 95 or by double clicking the Setup exe file in the installer folder on the User Software CD TO INSTALL THE POSTSCRIPT PRINTER DRIVER 1 Insert the User Software CD in your CD ROM drive The installer is launched automatically 2 In the installer screens choose the Typical Compact or Custom installation option 3 A message appears on the screen to indicate installatio...

Page 81: ...I1000 1 From the Windows Start menu choose Settings Printers 2 Select the Ci1000 icon and choose Properties from the File menu 3 Click the Device Options Options tab and specify the devices installed on the printer 2nd Feeder Select if an optional 650 sheet paper feeder is installed Hard Disk Select if an optional hard disk drive is installed 4 For each select from the Available Options list and c...

Page 82: ...from the File menu 3 Click the Details tab and make sure the box Print to the following port reads as follows LPT 1 Printer Port or LPT1 ECP Printer Port 4 Click Apply You are now ready to print from your applications to the Ci1000 with the parallel port To confirm the connection print a test page 5 Click the General tab 6 Click the Print Test Page button to print a test page Setting up IPX Novell...

Page 83: ...A list of connection options is displayed 7 In the Add Port dialog box specify the network path or click Browse for a display of your network environment 8 If you are using a NetWare file server double click the icon of the server you want to use for printing to the Ci1000 and click OK 9 Click the printer icon labeled with the NetWare print queue you will use and click OK 10 In the Add Port dialog...

Page 84: ...n 4 In the Printers dialog box click Add and then click Install 5 In the Install Driver dialog box click Browse 6 To install the Adobe PostScript printer driver navigate to d english prntdrv win3x Click OK 7 In the Install Driver dialog box that appears verify the path and click OK 8 Select the name of the printer from the Add Unlisted or Updated Printer dialog box and click OK The necessary files...

Page 85: ...ble click the Printers icon 2 In the Printers dialog box select the Ci1000 in the Installed Printers list and click Setup 3 In the Printer Properties dialog box click the Features tab 4 Specify the options that correspond to the devices installed on the printer 5 For each option installed on the printer select Installed from the corresponding menu 2nd Feeder Select if an optional 650 sheet feeder ...

Page 86: ... information on which port to use see your system administrator TO SELECT A PRINTER PORT 1 In the Control Panel window double click the Printers icon 2 In the Printers window select the Ci1000 in the Installed Printers list box 3 Click Connect The Connect window appears 4 Connect the Ci1000 to the same port as your network To print to a file select FILE Printing to a file is useful if the Ci1000 i...

Page 87: ...ow to prepare the computer for printing using IPX protocols BEFORE YOU BEGIN Verify the Ci1000 has been configured for Novell printing in Network Protocol Setup For more information about setting up the printer for IPX Novell printing see Setting up IPX Novell printing on page 3 13 TO SET UP IPX NOVELL PRINTING 1 In the Main group of the Windows Program Manager double click the Windows Setup icon ...

Page 88: ...n click the Close button The Connect dialog box is displayed with the network path to the Ci1000 11 Click OK in the Connect dialog box 12 Click Close in the Printers dialog box 13 Click OK The Printers window appears again with the selected port next to the highlighted printer name in the Installed Printers list box You are ready to print from the workstation Setting up PostScript printing with Wi...

Page 89: ... drive icon in My Computer or by double clicking the Setup exe file in the Installr folder on the User Software CD If optional devices are installed on your printer follow the instructions in the next section as well TO INSTALL THE CI1000 AS A LOCAL POSTSCRIPT PRINTER 1 Insert the User Software CD in your CD ROM drive 2 Choose the Typical Compact or Custom installation option Installing the PostSc...

Page 90: ...d drive for example C and click Browse Browse to winnt system32 spool drivers w32x86 the directory containing the PostScript driver 2 Click OK and then click OK in the Files Needed dialog box When installation is complete the Printers window appears with an icon for the newly installed printer Specifying installed devices When the printer driver is installed specify the optional devices installed ...

Page 91: ... disk drive is installed 5 To view options double click a folder To select an option click its name and then select Installed in the Change Setting area at the bottom of the dialog box 6 Click OK Completing the Windows NT 4 0 connection To print from Windows NT 4 0 you need to Set up network servers if any Set up the Ci1000 to accept print jobs from your computer Configure a port on each computer ...

Page 92: ...to the Ci1000 4 Select the Sharing tab if you want to share the printer with network users Select Shared and select a share name Select the operating system or systems used by your network clients if you want to install a printer driver that those clients can automatically download when they connect Click OK 5 In the dialog box that appears navigate to the location of the alternate printer driver ...

Page 93: ...ue you will use and click OK 7 In the Add Port dialog box verify that the network path is updated and click OK To confirm the connection you can print a test page 8 Click the General tab in the Properties dialog box and click Print Test Page You are ready to print to the Ci1000 from Windows applications When you select Print jobs are routed to the print queue on the NetWare file server and then se...

Page 94: ...ter the appropriate settings for IP address subnet mask and gateway address For details see I O Port Setup on page 6 5 3 Exit the setup menus The TCP IP Protocol and Microsoft TCP IP Printing software should already be installed on the Windows NT 4 0 workstation TO SET UP TCP IP AND LPR PRINTING FOR WINDOWS NT 4 0 1 Open the Printer Properties dialog box for the Ci1000 Click Ports to display the P...

Page 95: ...S enter the DNS name assigned to the Ci1000 instead of the IP address 5 Press Tab and type the internal name of the Ci1000 in lowercase letters NOTE Type this name exactly as shown it is required for communication with the printer The name must be one of these xjdirect xjhold xjprint NOTE Use the last two internal names only if your printer has a hard disk drive and a minimum of 32MB of memory 6 C...

Page 96: ...ed to a directory on your hard drive called Ci1000 When a Compact installation is performed only the printer drivers appropriate to your system are installed You can also select which additional files to install during a Custom installation procedure or you can copy the additional files from the User Software CD to a directory of your choice as they are needed NOTE Windows 3 x users must manually ...

Page 97: ... a Typical installation is performed all the files needed to install Adobe ATM for Windows 95 are copied to the Ci1000 directory Windows 3 x users must manually copy the ATM files on the User Software CD to their hard drive See the instructions provided with ATM for information on how to use the correct version for your system NOTE ATM cannot be used to install TrueType fonts which are also includ...

Page 98: ...using the CMYK Color Reference see Choosing colors in PostScript applications in Drivers and Utilities PANTONE Coated Color Reference The PANTONE Coated Color Reference is a PostScript file Pantone ps which can be printed using a PostScript downloader utility such as Fiery WebDownloader If the file has not already been installed in the Mita Ci1000 directory on your hard disk drive you can copy it ...

Page 99: ...o the printer in various ways Using Fiery WebDownloader over a network connection Using the MS DOS command line over a parallel connection From Windows NT with a TCP IP connection to the printer using the LPR print command in the MS DOS Prompt command line From Novell printing utilities Sample2 pdf a PDF file that can be printed form Acrobat Reader 3 01 using the PostScript printer driver Removing...

Page 100: ...ctions on your screen NOTE To remove the Ci1000 Color Printer icon from the Printers window refer to Windows 95 Help TO REMOVE THE CI1000 SOFTWARE WITH WINDOWS NT 4 0 1 Click the Windows Start button and select Programs Mita Ci1000 Uninstall Mita Ci1000 2 In the dialog box that appears click Yes 3 Follow the instructions on your screen NOTE To remove the Ci1000 Color Printer icon from the Printers...

Page 101: ...performing Setup from the control panel are Specify System Setup settings Specify Printer Setup settings Specify I O Port Setup settings Specify Network Protocol settings for networked printers only Specify Network Service settings for networked printers only Before you change any Setup options it s a good idea to print the current configuration settings in case you need to restore these settings ...

Page 102: ... can be up to 16 characters PRINT START PAGE YES NO YES Use this option to specify whether the printer should print a start page when it restarts to verify that it is working properly The Start page contains such information as printer name enabled network protocols amount of memory installed and options installed on the printer The following two options are available only on disk based systems wi...

Page 103: ...the up arrow button to scroll through characters and the right arrow button to move from left to right from character to character To delete a character use the left arrow button The password can be any combination of letters and numbers up to 16 characters When you are finished press the Enter button You are then prompted to enter the new password again to verify that you entered it correctly VER...

Page 104: ...lected and a print job is sent while toner is low the printer goes offline When the toner has been replaced and Enter is pressed the job is printed NOTE Replace toner soon after the Toner Low Replace toner color message appears in the LCD PostScript setup The PostScript setup menus enable you to set PostScript printing options Default values where applicable appear in square brackets PS SETUP To a...

Page 105: ...ribed in Drivers and Utilities I O Port Setup The I O Port Setup menus allow you to specify and set up the printer port type including Ethernet Token Ring if an optional Token Ring card is installed or parallel port NOTE VisualCal color calibration and Color Adjustment screens are described in Chapter 1 of the User s Reference I O PORT SETUP To advance to the next screen press Enter Ethernet Setup...

Page 106: ...st be no greater than the frame size used by any router or Novell file server on the network SOURCE ROUTING ON OFF OFF Select ON to allow the packet to travel to its destination through routers on the network The packet s source dictates the route that the packet will take REQ ALL ROUTE ON OFF ON If source routing is enabled select ON to allow all routers on the network to broadcast the presence o...

Page 107: ...timeout the printer cannot receive new jobs through the parallel port but it continues to receive network print jobs IGNORE EOF YES NO YES This option appears only if PARALLEL PORT is set to ON Use this option to specify that the printer should ignore end of file EOF messages in a file To print PostScript files in binary format not ASCII this option must be set to YES When this option is set to YE...

Page 108: ...alues 255 000 000 000 if the IP address starts with a number less than 128 255 255 000 000 if the IP address starts with a number from 128 through 191 255 255 255 000 if the IP address starts with a number greater than 191 Be sure to confirm the subnet mask setting with your network administrator before proceeding In some cases the required setting may be different from those listed The following ...

Page 109: ...ng is enabled GATEWAY ADDRESS 127 000 000 001 Use this option to specify the gateway address for printing with TCP IP By default no gateway address is set If your TCP IP network has a gateway and you plan to print using TCP IP you must enter the gateway address The gateway address applies to either a Token Ring or an Ethernet network If TCP IP is running on both an Ethernet and a Token Ring networ...

Page 110: ...e network protocol NetWare to the network operating system software that uses IPX protocols Novell has created and trademarked this network operating system For more information on setting up Novell printing see Setting up IPX Novell printing on page 3 12 Novell Frame Types The next screens enable you to select the Ethernet frame type used for communication between your NetWare file server or NetW...

Page 111: ...G SNAP YES NO NO Select Yes to enable Token Ring SNAP Network Service Setup The Network Service Setup menus allow you to establish network services for your printer NETWORK SERVICE SETUP To advance to the ENABLE PSERVER screen press Enter ENABLE PSERVER YES NO NO Select YES if you have a Novell network connected to the printer and if you have already configured a NetWare printer a print server and...

Page 112: ...ngs exist CHANGE SETTINGS YES NO NO Select YES to specify or change NDS settings NDS TREE Use the up and down arrows to select a tree from the NDS tree list and press Enter If you select a tree for which earlier NDS settings exist the following alert screen appears NEW TREE DELETES BINDERY SETUP This alert message warns you that your previous Bindery settings if any will be deleted DEL BIND SETUP ...

Page 113: ...s to select a login name and press Enter ENTER PASSWORD Use the arrow buttons to enter the password Press Enter to accept the password BROWSE TREE TO PRINT SERVER To advance to the NDS TREE NAME OBJECT LIST screen Press Enter NDS TREE NAME The NDS tree name appears in the top line of the LCD display The first item in the scrollable object list appears in the second line Use the arrow buttons to br...

Page 114: ...NDS Tree Name browse screen and browse to the print queue root press Enter NDS TREE NAME The NDS Tree name appears in the top line of the LCD display The first item in the scrollable object list appears in the second line Use the arrow buttons to browse the NDS objects listed in the display The option moves you up one level on the tree the option puts the previous 2nd line object on the top line a...

Page 115: ...ng Started Guide The NetWare server must be running You need a login name and a password if one has been set ENABLE BINDERY YES NO NO Use this option to enable bindery emulation mode NOTE The following two screens appear only if earlier Bindery settings exist BINDERY SETTINGS VIEW CHANGE SKIP REMOVE FSERVER VIEW Use the up and down arrow buttons to scroll through menu options Select VIEW to displa...

Page 116: ...he password FSERVER PASSWORD Use the arrow buttons to enter the password PRINT SERVER Use the up and down arrow buttons to scroll through the list of print servers defined for the selected file server After selecting a print server press Enter If a password is required to log in the PSERVER PASSWORD screen is displayed PSERVER PASSWORD Use the arrow buttons to enter the password Press Enter to acc...

Page 117: ...of TCP IP and does not require IPX When file and printer sharing for Microsoft clients is enabled SMB can be run on Windows 3 x Windows 95 and Windows NT For information on setting up SMB printing from your computer see Chapter 3 ENABLE SMB YES NO NO Use this option to enable network communication using SMB USE NAME SERVER YES NO NO Select YES to designate a specific WINS Windows Internet Name Ser...

Page 118: ...or workgroup of the printer SMB server Language Setup The Language Setup menus are used to select a language for the control panel English French Spanish English Select a language for the printer s control panel and Configuration page Viewing and changing Setup from Fiery WebSetup After you have performed an initial Setup from the printer s control panel see page 6 1 you can use Fiery WebSetup to ...

Page 119: ...me of the Ci1000 TO ACCESS FIERY WEBSETUP 1 Start up your Internet browser application 2 Enter the IP address or the DNS name of the Ci1000 in the URL line of your browser Get the IP address or DNS name from your network administrator The Ci1000 home page appears The individual Fiery WebTools are listed on the left To display information about a particular tool click the question mark next to its ...

Page 120: ...Printer Setup These are described in the following sections If you change a Setup option the Cancel and Save buttons flash when you click to select another Setup category Click Save to save a change made to a setting Click Cancel to cancel a change NOTE You must click either Save or Cancel before you can proceed to another Setup category or exit Fiery WebSetup When you have finished specifying set...

Page 121: ...System Setup button System Setup tab The options that you can set from the System Setup tab are described below System Name the default name of the printer appears in this text field Edit the default name here This is the name you should enter when you configure a connection to the printer over AppleTalk Print Start Page select this option to print a start page each time the printer is restarted ...

Page 122: ...s from 1 99 to be saved in the Printed Queue Password tab From the Password tab you can set an Administrator password or change the existing one Once an Administrator password has been set users will be prompted for this password when they attempt to access Fiery WebSetup or Fiery WebSpooler TO SET OR CHANGE THE ADMINISTRATOR PASSWORD Click the Password tab Change Password To set a new password en...

Page 123: ...ol panel By default no password is set on the Ci1000 It is recommended that a password be set to protect the printer from accidental or incorrect changes to printer Setup settings Network Setup In Network Setup you specify settings from four tabs Port Setup Protocol Setup PServer Setup and Service Setup TO SET NETWORK SETUP OPTIONS Click the Network Setup button ...

Page 124: ...arallel port You can connect a single Windows computer to the parallel port and print directly to the Ci1000 NOTE Enabling the parallel port does not conflict with Ethernet or Token Ring communication with the Ci1000 Ignore EOF Character Available only if Enable Parallel Port is enabled this option specifies that the Ci1000 should ignore end of file EOF messages Enabling this option is required to...

Page 125: ...outing Enable this option if your network supports source routing Request All Routes This option is active only if you enabled Source Routing Enable this option if you want the Request packet to travel to its destination by all routes Respond All Routes This option is active only if you did not enable the previous option Request All Routes Enable this option if you want the Response packet to retu...

Page 126: ...1 which is an internal address used for network checking If you plan to print with TCP IP you must first assign the Ci1000 a unique network IP address For information about setting up printing with TCP IP see the Setup Manual or Operating Instructions Subnet Mask Ethernet If you need to set the subnet mask enter one of the following values 255 0 0 0 if the IP address starts with a number less than...

Page 127: ...quired setting may be different from those listed Gateway If your TCP IP network has a gateway and users outside the gateway plan to print to the Ci1000 using TCP IP enter the gateway address here By default the loopback address 127 0 0 1 is set Obtain the correct gateway address from your network administrator Enable AppleTalk Enable this option if you have an AppleTalk network connected to the C...

Page 128: ...dery Setup if your network uses NetWare 3 x or uses NetWare 4 x in bindery emulation mode NOTE If your network uses both NDS and Bindery set up NDS first Setting up NDS after Bindery will overwrite Bindery Setup If your network uses both NDS and Bindery including using NetWare 4 x servers in bindery emulation the Ci1000 cannot service NDS and bindery emulation servers on the same NDS tree PServer ...

Page 129: ...king software Enable NDS NDS has already been enabled Uncheck this box only to remove NDS support Change Trees Click to open the Add NDS Tree window Add NDS Tree You can have only one NDS tree so the following process is required to change trees 1 Select the current NDS tree and click Remove 2 Select the new NDS tree and click Add Your new NDS tree selection automatically overwrites any previous t...

Page 130: ...l server and IPX file server are in common use and are used here interchangeably to mean the server on an IPX network running Novell NetWare networking software Select Print Server 1 Select the print server from the display in the Select Print Server window 2 Enter a password if necessary 3 Click OK The Select print queue root window appears Select Print Queue Root 1 Select the print queue root fr...

Page 131: ...dery Setup button to display the Add Connections Window Add Connections 1 Click the server you want to add 2 Click Add 3 Enter your user name and password 4 Click OK The Add Server password window appears 5 Enter your name and password 6 Click OK The Add Server window shows a list of print servers you can add Add Server 1 Select a print server from the list on the left 2 Enter a password if a pass...

Page 132: ...i1000 to be listed on the network so that Windows clients can print to a particular print connection Hold Print or Direct on the Ci1000 without any other networking software For information on how to set up a Windows client for Windows printing see Operating Instructions Windows SMB printing runs over TCP IP so TCP IP must be configured on all the Ci1000 and on workstations that use Windows printi...

Page 133: ...INS name server Setting up the WINS name server is outside the scope of this manual To find out if a name server is available contact your network administrator IP Address Enter the IP address of the WINS Server NOTE The Enable LPD Printing Service and Enable Web Services options are not in effect for the Ci1000 Printer Setup In Printer Setup you specify PostScript printing option settings from th...

Page 134: ...ify whether the Ci1000 prints a cover job summary page at the end of each print job If you select Yes each print job is followed by a page containing the name of the user who sent the job the document name the server name the time the job was printed the number of pages printed and the status of the job If a PostScript error occurs and the Print to PS Error option is set to Yes an error message ta...

Page 135: ...TSIDE OF THE PRINTER 1 Turn the power OFF 2 Clean all the covers with a soft cloth using any mild commercial cleaner CAUTION Do not use benzine thinner aerosol cleaners or any abrasive powder NOTE When using isopropyl alcohol with a lint free cloth make sure that the alcohol is at least 90 pure obtainable from your local pharmacy Do not use rubbing alcohol it can damage the printer TO CLEAN THE PA...

Page 136: ...2 Open the left side door 3 Use the green handles to pull out the paper feeder 4 Gently rotate the paper pick rollers 180 the paper pick rollers are D shaped and wipe them with a lint free cloth moistened with isopropyl alcohol ...

Page 137: ...NOTE If you have a 2nd Cassette Feeder you may also need to clean the rollers for the middle and lower media trays which are accessed through the lower left side door TO CLEAN THE HOME SENSOR If your printer panel displays Printer Error 30 clean the home sensor inside the printer 1 Open the printer s front door 1 2 ...

Page 138: ...it from light exposure IMPORTANT Do not touch the green surface the right side or the black belt the underside Finger prints may affect the print quality SAFETY CAUTION The imaging unit weighs approximately 6 5 kg 14 3 lb Always use the handles when lifting it CAUTIONS Do not expose the imaging unit to artificial light for more than 45 seconds or you may damage the unit Never expose it to direct s...

Page 139: ... Reinsert the imaging unit into the printer holding it by its green handles Match the arrow on the right side of the imaging unit with the arrow on the printer and slightly push the imaging unit into the printer Then release the left handle and push the unit in until it stops ...

Page 140: ...indicates that a supply needs to be replaced make sure that you have replacement supplies on hand The printer may continue to print until the supply is completely used up but then it stops until you replace the indicated supply Printer component Printer panel message Average life a Toner cartridges Low Color Toner Change the color toner cartridge soon 10 000 pages CMY b Color Toner Empty Change th...

Page 141: ...printable area and standard density for any one color refer to Example A below left Monochrome 5 coverage 4 colors Cyan Magenta Yellow and Black are used for full color print The frequency of replacement will vary depending on the complexity of the prints and the percentage of coverage of each color and print density b The starter cartridges that ship with the printer have an average life of appro...

Page 142: ...e of full color print The percentage of coverage of each color is as follows Cyan 40 Magenta 22 Yellow 35 Black 20 If you continuously print with this setting the average life of the Color Imaging Unit will be shortened to about 2 500 pages Example A Example B ...

Page 143: ...ssage Average life Fuser unita oil supply roll installed a Specialty media Transparencies coated paper etc will result in shortening the life of a consumable to maintain better print quality When replacing the fuser unit replace the oil supply roll as well Do not insert the used oil supply roll into the new fuser unit it may damage the new fuser unit Fuser Unit wearing out alternates with Oil Roll...

Page 144: ...reports Jam at Location where Locations are the various sensors throughout the paper path shown as A through E in the illustration below 2nd cassette feeder option Jam in location D Jam in location E Jam in the MPT Jam in location A Jam in location B Jam in location C ...

Page 145: ...OCATION A 1 Open the left side door corresponding to the selected media tray 1 and remove the jammed media 2 2 Close the left side door You can also 3 Remove the media tray 4 Remove the jammed media from inside the printer 5 Reinsert the media tray 1 2 ...

Page 146: ...door to clear the error message from the LCD TO CLEAR MEDIA JAMS IN THE 2ND CASSETTE FEEDER 1 Open the lower left side door 2 Remove the jammed media 3 Close the lower left side door You can also 4 Remove the selected media tray middle or lower media tray ...

Page 147: ...med media from inside the printer 6 Reinsert the media tray 7 Open and close the front door to clear the error message from the LCD TO CLEAR MEDIA JAMS IN LOCATION B 1 Open the left side door 2 Use the green handles to pull out the paper feeder ...

Page 148: ...move the fuser Open the printer front door 1 Turn the small green thumbscrew counterclockwise to unlock the fuser 2 CAUTION The fuser is hot to avoid personal injury turn off the printer and wait 10 minutes after opening the front door for the fuser to cool before touching it 2 Holding the green tab on the right slide the fuser out until the safety catch stops it 1 2 ...

Page 149: ... lever on the left to release the safety catch 4 Hold the fuser as shown below and slide it out of the printer CAUTION The fuser unit weighs approximately 3 1 kg 6 8 lb Take care when handling it 5 Close the front door CAUTION HOT SURFACE INSIDE ...

Page 150: ... If the paper is not jammed in the fuser unit perform the following Repeat steps 1 to 4 of the procedure on page 7 13 Skip the next step and go to the one following it 7 Turn the fuser s large green knob clockwise and remove the jammed media 8 Replace the oil supply roll into the fuser Press down firmly on the oil supply roll to snap both sides into place 1 2 ...

Page 151: ...til it is tight Do not touch the oiled cloth CAUTION Caution if the oil supply roll is not installed correctly print quality will be diminished 9 Open the front door and slide the fuser back into the printer 10 Turn the small green thumbscrew clockwise to lock the fuser Close the front door ...

Page 152: ...ter and wait 10 minutes after opening the front door for the fuser to cool before touching it NOTE First check the exit opening for media that has jammed and folded like an accordion It is especially difficult to see if the media is transparency film 1 Open the front door and pull open the access door above the plastic output tray see if the media is visible ...

Page 153: ...teps a Unlock the fuser by turning the small green thumbscrew counterclockwise b Pull the fuser out The media will probably tear c Remove the oil supply roll d Turn the fuser s large green knob to release the jammed media e Remove the jammed media from the fuser and the printer SAFETY CAUTION The fuser is hot to avoid personal injury turn off the printer and wait 10 minutes for the fuser to cool b...

Page 154: ...r s large green knob counterclockwise to release the jammed media 3 Remove the jammed media from the right side of the printer 4 Close the front door and the right side door TO CLEAR MEDIA JAMS IN LOCATION E 1 Remove the jammed media from the output tray You can also 2 Pull open the access door above the plastic output tray and remove the media ...

Page 155: ... error message from the front panel TO CLEAR JAMS WITH THE MPT MULTI PURPOSE TRAY 1 Remove the jammed media from the multi purpose tray 2 Open and close the front door to clear the error message from the front panel Troubleshooting Trouble READY indicator is blinking ...

Page 156: ...ERROR indicator is on ERROR indicator is blinking A single color is not uniform or many vertical streaks both light and dark of slightly different density and non uniform color Half tone area has areas of weak color A single color appears faded G I J K ...

Page 157: ...arp dark or light vertical streak Small white spots appear on OHP transparency A single color shows a light repeating horizontal line Prints are missing fine line detail Dark color spots and dark or light streaks appear in all colors F G H F G H G ...

Page 158: ...77 24 Care and Maintenance Straight thin light vertical line in colors Each color bleeds into the color band A single white spot appears in approximately the same vertical place on the page F G H G ...

Page 159: ...t of place approximately 129 mm 5 down the page The surface of the printed image appears to have vertical scratches visible by holding the print at an angle and observing the shine of the image At first the scratches appear only on the printed image eventually dark vertical scratches appear on the imprinted portion of the page Media frequently wraps around the fuser F G H F G H ...

Page 160: ...d Maintenance Light vertical streaks appear in all colors Dark and wavy vertical streaks appear in all colors The entire page prints in black including the borders Toner spots appear on the back of the media F G H K ...

Page 161: ...in black in the image area only The borders are clear The page is completely blank Service Error is displayed on the LCD Possible Cause The printer is receiving processing or printing job You have entered the Menu mode in the printer panel ...

Page 162: ...ectly in the printer panel The toner is almost depleted The toner cartridge is almost depleted and is not properly applying toner OHP transparency has dust on its surface The roller in the toner cartridge has a slight impression after a long period of storage The imaging unit has reached its useful life The imaging unit has reached its useful life The photosensitive belt inside the imaging unit is...

Page 163: ... The main charge grid is dirty The main charge grid is dirty Bad electrical contact for the main charge grid The main charge grid is broken The transfer unit is worn out Either the image processor board or engine control board is not functioning properly The problem could be with one of the following Engine control board Developer voltage Laser scanning unit mirror An error occurred that is not us...

Page 164: ...nditions as the printer Check the density setting by printing the Color Calibration Page in the Color Calibration menu from the printer panel Compare the settings with the color density samples on the Color Calibration Card and if necessary adjust the density from the printer panel Refer to Setting the Color Density on page 54 Replace the color toner cartridge soon depending on the complexity of y...

Page 165: ...er Repack the new imaging unit Replace the fuser Print 5 10 pages of blank pages to clean the roller If you still see the problem Replace the oil supply roll If you still see the problem Replace the fuser Replace the fuser depending on your quality needs you can continue to print until the dark vertical lines appear Replace the oil supply roll Replace the imaging unit Replace the imaging unit Rein...

Page 166: ...o come for these messages Corrective Action Make sure that you plugged in the printer and turned it on Make sure that you connected the interface cable s properly If the communication link between your computer and the printer is working but the printer ejects a blank page when printing from your application or through Windows Make sure that the appropriate driver is installed and that you have se...

Page 167: ...lick Properties 4 Click the Details tab and Spool settings 5 Click Disable bi directional support for this printer then click OK Windows 3 1 1 Double click Status display setup icon in the KX P8410 Utilities program group 2 Click the Device tab 3 Click off the Monitor Printer check box 4 Click OK Windows NT 4 0 1 Click Start select Settings then click Printers 2 Click the Mita KX P8410 icon 3 Clic...

Page 168: ...talled under the hooks at the front of the media tray If printing on transparencies and your printer has a 2nd Cassette Feeder make sure that the transparency tray is installed in the upper or middle tray slot Clean the paper pick rollers see page 7 1for directions Make sure that you use a high quality laser paper 60 105 g m2 16 28 lbs paper in the media trays and 75 165 g m2 20 44 lbs paper in th...

Page 169: ...dia thickness switch is set correctly for the installed media see page 2 11 Problems with image size and position Trouble Off set images Cut off images Corrective Action Check your application for correct image sizing Check your application for image sizing Make sure that the correct size media is in the media tray Print quality problems Trouble Prints have dull faded colors Image is very faded or...

Page 170: ...quality laser paper 60 105 g m2 16 28 lbs paper in the media trays and 75 165 g m2 20 44 lbs paper in the multi purpose tray When using the multi purpose tray make sure that you have selected the correct media type in the driver or in the Menu mode of the printer panel Most spots are caused by fingerprints or dust introduced into the printer while installing the imaging unit or loading media Make ...

Page 171: ...the ASPI Manager is not installed you must install it It is assumed that the Adaptec SCSI host adapter is installed Windows 3 1 users 1 Confirm that the SCSI host adapter is installed in your PC correctly 2 In CONFIG SYS file check the following setting DEVICE ASPInDOS SYS n 2 4 8 etc If this setting does not exist in CONFIG SYS reinstall SCSI driver using EZ SCSI refer to the SCSI host adapter us...

Page 172: ...SCSI driver is not installed correctly Reinstall the SCSI driver refer to SCSI host adapter users manual 5 If the SCSI driver is installed correctly confirm that the printer is recognized by the PC using Show SCSI utility in EZ SCSI program group or Show configuration in KX P8410 Utilities program group If the printer is not recognized please recheck the SCSI ID or terminator settings Status Displ...

Page 173: ...tatus icon does not appear when Windows 3 1 is started The Mita Printer Status dialog box disappears after recovering from an error situation NOTE The Setup for Status Display dialog box can be displayed by double clicking the Status display setup icon In this dialog box you can display the Start Up box by clicking the Start Up tab For Windows 95 Windows NT 4 0 users The Mita Printer Status dialog...

Page 174: ...nal packing materials If you do not have the packing for the imaging unit and the transfer unit contact Mita for packaging Improper repacking of the printer may result in a service charge to remove spilled toner Since the printer uses dry toner extreme care must be taken when handling The printer should be handled in the upright vertical position Material required Original cartons and packing mate...

Page 175: ...t the media tray into the printer use adhesive tape to secure the tray to the printer 5 If you have other media trays repack them for shipping or storage in their original shipping boxes 6 Open the printer s front door Loosen the two thumbscrews by turning them counterclockwise Turn the lower green lever 180 counterclockwise ...

Page 176: ...RTANT Do not touch the green surface the right side or the black belt the under side Finger prints may affect the print quality SAFETY CAUTION The imaging unit weighs approximately 6 5 kg 14 3 lb Always use the handles when lifting it 8 Wrap the imaging unit with a protective black plastic sheet CAUTION Do not expose the imaging unit to light for more than 45 seconds to avoid damage ...

Page 177: ...77 43 Repacking 9 On the imaging unit turn the upper lever 90 counterclockwise this is necessary to protect the imaging unit during shipment 10 Insert the imaging unit into the packaging ...

Page 178: ... Care and Maintenance 11 Open the left side door and using the green handles slide the paper feeder out 12 Push in on green tabs to unlock the cover and raise the cover until it catches in the open position ...

Page 179: ...en handles up and lift out the transfer unit 14 Place the transfer unit on newspaper or drop cloth Rotate the handles down and wrap the transfer unit with a piece of paper and adhesive tape NOTE Do not touch or bump the roller it can damage the roller ...

Page 180: ... bag and seal the end tightly Install the transfer unit into the packaging TO PACK THE TONER CARTRIDGES 1 Open the right side door 2 Remove a toner cartridge CAUTION To avoid possible toner spillage do not tilt the cartridge 3 Replace the shipping cover 4 Secure the shipping cover with adhesive tape ...

Page 181: ...y loose toner in and around the printer NOTE If a toner vacuum is available it is the best tool for cleaning spilled toner Do not use a standard office vacuum the toner will not be retained by typical vacuum dust collectors 2 Raise the output tray and secure it to the printer with adhesive tape 3 Secure the front door the multi purpose tray and the left side door to the printer with adhesive tape ...

Page 182: ...away from the 2nd Cassette Feeder SAFETY CAUTION The printer weighs approximately 41 4 kg 91 2 lb and the 2nd Cassette Feeder weighs approximately 14 3 kg 31 5 lb Observe standard precautions for lifting heavy objects 5 Repack the 2nd Cassette Feeder in its original shipping box 6 Repack any other accessories in their original shipping boxes ...

Page 183: ...77 49 Repacking 7 Repack the printer in the original shipping box Make sure that you keep the printer upright and level when moving ...

Page 184: ...77 50 Care and Maintenance ...

Page 185: ...instructions describe how to install the following options on the Ci1000 Color Printer color printer 2 1 GB IDE hard disk drive 16MB or 32MB RAM DIMMs Ethernet and Token Ring network cards Removing and replacing the video controller board You must remove the video controller board from the back of the Ci1000 in order to install or replace the hard disk add or replace memory or install a Token Ring...

Page 186: ...e two screws that secure the video controller board to the back of the printer 3 Carefully pull the video controller board out of its slot in the printer For instructions on installing printer options see Installing a hard disk drive on page 8 4 Installing additional memory on page 8 7 Installing network cards on page 8 9 Illustration to be provided Video controller board Illustration to be provid...

Page 187: ...ler board with the groove on the back of the printer and carefully slide it back inside the printer 2 Tighten the two panel screws on the video controller board that you loosened earlier 3 Plug in the power cord and reconnect any cables to the back of the printer Illustration to be provided Illustration to be provided ...

Page 188: ...troller board in the printer For instructions see Removing and replacing the video controller board on page 8 1 Kit contents 2 1GB Hard Disk Drive Four screws Four nylon washers NOTE To avoid electric shock ensure your hands are dry before touching the printer s power plug Caution notes Do not drop or bend the hard disk drive Do not touch the hard disk drive connector Protect the hard disk drive f...

Page 189: ...o controller board so the hard disk connector 1 faces the connector on the video controller board 2 4 Slide the hard disk in as shown by the arrow and attach it firmly to the connector NOTE Do not connect the leftmost four pins of the hard disk connector 3 5 Make sure that the four holes in the hard disk are aligned with the corresponding holes in the video controller board 6 Put each of the four ...

Page 190: ...eplacing the video controller board on page 8 1 Initializing the hard disk After you install the hard disk and power on the printer you maybe prompted to initialize the new hard disk drive If so follow the directions below 1 From Ready or POWER SVER MODE press the Menu button to enter the Setup menus 2 Press the Up button until Hard Disk appears Follow the instructions on the LCD Washer and screw ...

Page 191: ...ts on the video controller board Replace the video controller board IMPORTANT To avoid electric shock ensure your hands are dry before touching the printer s power plug Kit contents RAM DIMM Caution notes Do not drop or bend the RAM DIMM Do not touch the connector edge of the RAM DIMM Protect the RAM DIMM from static electricity by keeping it in its anti static package until you are ready to insta...

Page 192: ... s video controller board install the RAM DIMM then replace the controller board in the printer For instructions see Removing and replacing the video controller board on page 8 1 TO INSTALL A RAM DIMM 1 Unpack the RAM DIMM s Do not touch the connector edge on the RAM DIMM 2 Place the video controller board on a stable surface 3 If you are replacing a RAM DIMM unlatch the levers each side of the RA...

Page 193: ...nto place TO REPLACE THE VIDEO CONTROLLER BOARD For instructions see Removing and replacing the video controller board on page 8 1 Installing network cards The following section explains how to install a Token Ring KX PNBC6 network card illustrated below on the Ci1000 It also describes how to configure the printer Setup when the new network card has been installed Ensure notches are down Token Rin...

Page 194: ...k card Do not touch the connector of the network card Protect the network card from static electricity by keeping it its anti static package until you are ready to install it Avoid exposing the network card to direct sunlight high temperatures or humidity To install a network card you will need to remove the printer s video controller board install the network card then replace the controller boar...

Page 195: ...deo controller board with one of the two screws you removed from the slot cover 3 5 Replace the video controller board in the printer For instructions see Removing and replacing the video controller board on page 8 1 6 Enter the new Network Setup settings from the printer s front panel For information regarding setting up the printer for network printing see Chapter 6 of Operating Instructions Con...

Page 196: ...88 12 Options and Supplies ...

Page 197: ...erating 20 to 80 RH Best Print Quality 30 to 70 RH Storage 10 to 80 RH Warm up time Less than 200 seconds at 20 C Power consumption 850 W Max printing with fuser on 35 W standby with fuser off 25 W Energy Star Mode Meets Energy Star power conservation requirements Mass Weight of standard unit with consumables without optional second cassette feeder 47 9kg 105 5 lbs Dimensions Without 2nd cassette ...

Page 198: ...image print area is a bit smaller than the media size You may need to adjust the page margins in the application software to match the print area The following table and illustrations show the page sizes the largest print areas and the margins for the media sizes supported on this printer Medium Size Dimensions Paper Letter 216 mm x 279 mm 8 5 x 11 A4 210 mm x 297 mm 8 3 x 11 7 Legal 216 mm x 356 ...

Page 199: ... problems may be experienced Types of paper to avoid Extremely smooth or shiny paper or paper that is highly textured Letterhead imprinted with low temperature or thermography These materials may transfer onto the fusing roller and cause damage Any pre printed paper should use inks compatible with 200 C 392 F for 0 1 second Damaged or wrinkled paper or paper with irregularities such as tabs staple...

Page 200: ...the printer Panasonic has tested and found that the following work satisfactorily OHP transparency 3M CG3700 Labels AVERY 5163 AVERY 5164 AVERY 5165 Avery L7163 Avery L7165 Avery L7166 Avery L7167 Avery L7168 Avery L7169 Re using transparencies that have been fed through the printer once for example after jams or if the transparency is ejected without being printed can reduce the life of the consu...

Page 201: ...stics A thin sharply creased leading edge Paper weight of 90 g m2 24 lbs Flat free of curls wrinkles nicks etc It is not recommended that you use envelopes with any of the following characteristics using these may result in paper jams Irregularly shaped envelopes Envelopes with curls wrinkles nicks twists dog ears or other damage Envelopes with side seam construction Highly textured envelopes or w...

Page 202: ...llowing types of envelopes These may cause damage to your printer Envelopes with clasps snaps or tie strings see Figure 1 Envelopes with transparent windows see Figure 2 Envelopes that will melt discolor scorch offset or release hazardous emissionswhen exposed to 200 C 392 F for 0 1 second Envelopes that use encapsulated types of adhesive that do not require moisteningbut rely on pressure to seal ...

Page 203: ...ve humidity Low temperature with low humidity may cause light printing Envelope storage is very important Store them away from moisture and humid air where they can lay flat and their edges won t be bent or damaged The humidity should not exceed 70 RH Controller specifications CPU 133100 MHz 4700 CPU Hard Drive Optional 2 1GB ROM 16MB Memory RAM Standard 16MB Optional additional 16MB or 32MB DIMM ...

Page 204: ...nstructions see the Setup Manual Adobe Type 1 PostScript fonts The Ci1000 includes 117 Adobe Type 1 fonts AlbertusMT AlbertusMT Italic AlbertusMT Light AntiqueOlive Roman AntiqueOlive Bold AntiqueOlive Compact AntiqueOlive Italic AvantGarde Book AvantGarde BookOblique AvantGarde Demi AvantGarde DemiOblique Bodoni Bodoni Bold Bodoni Italic Bodoni BoldItalic Bodoni Poster Bodoni PosterCompressed Boo...

Page 205: ...BoldSlanted LetterGothic Slanted LubalinGraph Book LubalinGraph BookOblique LubalinGraph Demi LubalinGraph DemiOblique Marigold MonaLisa Recut NewCenturySchlbk Roman NewCenturySchlbk Bold NewCenturySchlbk Italic NewCenturySchlbk BoldItalic Optima Optima Bold Optima Italic Optima BoldItalic Oxford Palatino Roman Palatino Bold Palatino Italic Palatino BoldItalic StempelGaramond Roman StempelGaramond...

Page 206: ...ery ArialMT Arial BoldMT Arial ItalicMT Arial BoldItalicMT Chicago Geneva HoeflerText Regular HoeflerText Black HoeflerText Italic HoeflerText BlackItalic HoeflerText Ornaments Monaco NewYork TimesNewRomanPSMT TimesNewRomanPS BoldMT TimesNewRomanPS ItalicMT TimesNewRomanPS BoldItalicMT Wingdings Regular ...

Page 207: ...orted 1 5 See also parallel cables Canceling Job status message 2 16 caution notes installing hard disk drive 8 4 installing network cards 8 10 installing RAM DIMM 8 7 Change password option 6 3 Change System Settings option 5 9 Changing NDS file server settings 6 15 Check and Print print option 2 16 CMYK Color Reference 4 5 5 20 color management color reference pages 4 4 5 19 color reference page...

Page 208: ...d installing 8 9 8 11 Ethernet setup 6 5 Ethernet Speed option 6 5 Ethernet IP Address option 6 8 Ethernet Subnet Mask option 6 8 EtherTalk Phase 2 1 4 F Fault light 2 16 Fiery Web Tools Web Downloader 3 11 3 22 Fiery WebDownloader 6 33 Fiery WebTools enabling 6 26 requirements for 6 19 fonts PostScript Type 1 5 18 True Type 4 4 5 18 TrueType 5 19 Fserver password setting 6 16 G Gateway address se...

Page 209: ...platforms supporting printer 3 4 print queues 3 5 printing 3 11 setting up system 3 6 3 10 setup summary 3 5 LPR printing 5 16 M Macintosh computers on IPX Novell network 3 21 on TCP IP network 3 10 printer use with 1 4 printing on 4 1 Maximum Frame Size option 6 6 media attachment unit MAU 3 1 3 3 memory installing additional 8 7 Menu help map 4 6 5 21 messages error 2 16 status 2 15 Microsoft In...

Page 210: ...necting to printer 3 4 parallel port 3 4 setup printing 5 4 Parallel Port setup 6 7 Parallel Port Setup remote 6 24 passwords Print Server 6 30 PCL Font List printing 2 18 peer to peer printing see Windows SMB printing ping 3 9 PostScript errors printing up to 6 4 specifying settings 2 17 PostScript files printing 6 24 PostScript printing Windows 95 5 2 Power Saver Minutes option 6 3 Power Saver m...

Page 211: ...mensions A 1 printing method A 1 supported media sizes A 2 warm up time A 1 Printing envelopes A 5 paper weight A 3 Transparencies and Labels A 4 two sided printing A 4 types of paper to avoid A 3 printing bytes processed message during 2 15 Canceling Job status message 2 16 directly to parallel port 6 24 from serial port 4 1 IEEE 1284 compliant parallel port connection 1 5 PostScript errors and 6...

Page 212: ...tart pages printing on startup 6 2 system administrators 3 12 T talling the PostScript Printer Driver for Windows 95 5 2 TCP IP 3 3 3 4 printing in 5 16 setting up printing in Windows NT 4 0 5 16 SMB printing with 6 17 TCP IP Ethernet option 6 7 TCP IP Token Ring option 6 8 10Base2 Ethernet cable 3 1 3 3 terminology Novell 6 30 Test Page printing a 2 18 the 5 22 thicknet cable 1 5 3 2 thinnet cabl...

Page 213: ...SPX 5 5 5 15 PostScript printing 5 2 printng in 6 17 Windows NT SMB printing 6 17 Windows NT 4 0 device name 5 17 installing PostScript printer driver 5 11 installing TrueType fonts 5 19 running Web Downloader with Netscape Communicator 3 11 3 22 setting up TCP IP printing 5 16 Windows NT 4 0 Hot Fix 3 11 3 22 Windows NT Installation CD 5 12 Windows Setup 6 32 Windows system software 1 4 WINS IP A...

Page 214: ...I 8 Index ...

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