Konica Minolta bizhub 36 User Manual Download Page 150

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bizhub 42/36

12-3

12.1

Using PageScope Web Connection

12.1.3

Web browser cache

The Web browser has the cache function; therefore, the latest information may not be shown in the page dis-
played using

PageScope Web Connection

. Using the cache function may result in an operation failure.

When using

PageScope Web Connection

, disable the cache function on the Web browser.

Reference

Some Web browser versions may provide different menus and item names. For details, refer to the Help
for the Web browser.

For Internet Explorer

Select [Internet Options] in the [Tools] menu.

In the [General] tab, select [Temporary Internet files] - [Settings].

Select [Every visit to the page], and click [OK].

Click [OK].

For Mozilla Firefox

Select [Options] in the [Tools] menu.

Select [Privacy], and select the [Clear history when Firefox closes] check box.

Click [Settings], and select the [Cache] check box under [Settings for Clearing History], and then click
[OK].

Click [OK].

Summary of Contents for bizhub 36

Page 1: ...User s Guide Fax Operations ...

Page 2: ...al server authentication 2 4 Account Track 2 5 2 1 3 Restriction of file name 2 5 2 2 Overview 2 6 2 2 1 Available operations with fax G3 function 2 6 Sending receiving fax G3 2 6 Polling 2 6 2 2 2 Available operations with Internet Fax function 2 7 2 2 3 Available operations with PC FAX function 2 8 PC FAX transmission 2 8 PC FAX reception 2 9 3 Control Panel Liquid Crystal Display 3 1 Control Pa...

Page 3: ...rver 2008 Server 2008 R2 5 10 5 3 3 Windows XP Server 2003 5 14 5 4 Installing using plug and play 5 18 5 4 1 Windows Vista 7 Server 2008 Server 2008 R2 5 18 Making the installed fax driver known to the computer 5 18 Installing the fax driver when connecting the machine 5 18 Updating the driver after connecting this machine 5 19 5 4 2 Windows XP Server 2003 5 20 5 5 Uninstalling the fax driver 5 2...

Page 4: ...ex 6 26 6 10 4 Binding Position 6 27 6 11 Mode Check 6 28 6 12 Redialing G3 6 29 6 12 1 Auto redialing 6 29 7 Receiving G3 I FAX 7 1 Receiving G3 Without external telephone connected 7 2 7 1 1 Auto RX Dedicated for fax line 7 2 7 2 Receiving G3 With external telephone connected 7 3 7 2 1 Manual RX Dedicated telephone line 7 3 Remote RX 7 4 7 2 2 DRPD 7 4 7 3 Receiving I FAX 7 5 Receiving E mails a...

Page 5: ...8 21 Changing the personal information 8 21 Changing group membership 8 21 Changing a group name 8 22 Creating a folder 8 22 Searching for personal information 8 22 8 6 Saving the fax driver settings 8 23 8 6 1 Saving the settings 8 23 8 6 2 Recalling settings 8 24 8 6 3 Editing settings 8 24 8 6 4 Importing settings Exporting settings 8 25 9 Convenient functions G3 I FAX PC FAX 9 1 Memory RX G3 I...

Page 6: ...1 2 11 1 2 Program destination 11 4 Registering program destinations 11 4 Details 11 5 Delete 11 5 11 2 User Settings 11 6 11 2 1 Machine Settings Fax Default Tab 11 6 11 2 2 Fax Settings 11 6 12 PageScope Web Connection 12 1 Using PageScope Web Connection 12 2 12 1 1 Operating environment 12 2 12 1 2 Accessing PageScope Web Connection 12 2 12 1 3 Web browser cache 12 3 For Internet Explorer 12 3 ...

Page 7: ...AX 13 4 13 2 Cannot receive faxes 13 5 13 2 1 Fax G3 13 5 13 2 2 Internet Fax 13 6 13 2 3 PC FAX 13 6 13 3 Cannot configure settings cannot send faxes according to the settings 13 7 13 4 Error messages 13 8 13 5 If Service Call is displayed 13 9 14 Appendix 14 1 Product specifications 14 2 14 1 1 Fax G3 function 14 2 14 1 2 Internet Fax function 14 2 14 1 3 PC FAX function 14 3 14 2 Glossary 14 4 ...

Page 8: ...1 Introduction ...

Page 9: ...s operating procedures and the functions that are most frequently used in order to en able you to begin using this machine immediately This manual also contains notes and precautions that should be followed to ensure safe usage of this ma chine Please be sure to read this manual before using this machine User s guide CD manuals Overview User s Guide Copy Operations This manual describes details on...

Page 10: ...ing that may cause injury or property damage NOTICE This symbol indicates a risk that may result in damage to this machine or documents Follow the instructions to avoid property damage Procedural instruction 0 This check mark indicates an option that is required in order to use conditions or functions that are pre requisite for a procedure 1 This format number 1 represents the first step 2 This fo...

Page 11: ...n the Control Panel part name product name or option name 1 2 2 Original and paper indications Original and paper sizes The following explains the indication for originals and paper described in this manual When indicating the original or paper size the Y side represents the width and the X side the length Original and paper indications w indicates the paper size with the length X being longer tha...

Page 12: ...2 Before using the Fax function ...

Page 13: ...he following functions Fax G3 function Internet Fax I FAX function PC FAX function Notes on using fax G3 PC FAX functions This machine can connect to the following telephone lines Subscribed telephone lines including facsimile communication networks PBX Private Branch exchange 2 wire Check the following for the telephone line to be used You cannot connect a business phone as an external telephone ...

Page 14: ...ide Administrator Operations Notes on using Internet Fax functions The following describes the precautions for using the Internet Fax functions The following environment is required to use the Internet Fax function The machine is connected to the network capable of E mail communications When an E mail message is sent the attachment file may be broken depending on the network status Make sure the a...

Page 15: ...use the machine For details on unlocking restricted operations contact your admin istrator If PageScope Authentication Manager is used for authentication ask your server administrator about the login procedure When you use the optional Authentication Unit AU 201 for authentication refer to the User s Guide Copy Operations for the login procedure Device authentication Enter the user name and passwo...

Page 16: ...x P Print MFP This represents the name of the device that scanned the data This item displays the name that is entered in Device Name under Admin Settings ö Administrator Registration ö Machine Settings When changing the displayed name specify it with up to 10 characters 110511152300 This indicates the year last two digits month day hour and minute when the data was scanned If a series of document...

Page 17: ...x G3 can be sent or received Destinations can be selected from the touch panel of this machine for broadcast transmission 1 Send 2 Receive Polling By sending a polling command original data can be received from the sender s fax machine Polling RX 1 Original 2 Memory Bulletin board 3 Polling command 4 Receive 1 2 4 3 1 2 ...

Page 18: ...med over an intranet or the Internet related costs can be much lower than those required for sending a typical fax Specify the E mail address of the destination in order to send data This machine can also receive documents via Internet Fax and print them in black and white Received documents in black and white can be printed but received original data in color or gray scale are discarded and not p...

Page 19: ...computer Data created by application are sent to this machine via the USB interface or network using the fax driver Then the data is passed to the printer controller of this machine The printer controller rasterizes images expands output target characters and images to bitmap data This data is accumulated in the memory of this machine and sent as a fax in the same manner as usual fax jobs 1 Window...

Page 20: ...tion stores a document received as a fax in the SSD Stored data can be printed or downloaded on the computer on the network 1 Sender 2 Original 3 SSD 4 Download This function cannot be used together with the following functions Memory RX Fax Forwarding Night reception 1 2 3 4 ...

Page 21: ...3 Control Panel Liquid Crystal Display ...

Page 22: ...ts up in green Allows you to use this function if the Fax Kit FK 509 is installed and the fax function is available 4 E mail Press this key to enter Scan to E mail mode While the machine is in Scan to E mail mode the indicator on the E mail key lights up in green For details on the Scan to E mail function refer to the User s Guide Scan Operations 5 Folder Press this key to enter Scan to Folder mod...

Page 23: ... entered using the Keypad 13 Error Indicator Flashes in orange if an error occurred Lights up in orange when the service representative is being called 14 Data Indicator Flashes in blue while a print job is being received Lights up in blue when a print job is queued to be printed or while it is being printed 15 Utility Counter Press to display the Utility Settings screen From the Utility Set tings...

Page 24: ...ors Displays the remaining toner level 4 Message display area Displays the status of the machine and details on operation procedures 1 2 3 4 Icon Description If the screen has multiple pages press or to select a different page If values appear between and the current page number total number of pages is indicated If there are tabs that are not displayed press or to select a different tab Press to ...

Page 25: ...ents queued for a timer transmission Appears when there are fax documents received with memory reception or PC FAX and stored to the SSD in this machine Appears when data or documents are being sent from this machine Appears when this machine is receiving data or documents Appears when enhanced security settings have been applied Appears when a external memory device is connected Appears when the ...

Page 26: ...ive of Print Log of Print Displays the log of printed jobs Item Description List items No Job identification number assigned when the job is queued User Name The user name or user name account name of the user who stored the document Status Displays the status of the job When there are more than the upper limit of three jobs to be dis played at one time press these buttons to display other jobs De...

Page 27: ...r who stored the document Result Displays the result of the operation When there are more than the upper limit of three jobs to be dis played at one time press these buttons to display other jobs Details Press this button to check the No Type User Name Result Ad dress Time Stored Time Finished Originals for the selected job Item Description List items No Job identification number assigned when the...

Page 28: ... there are more than the upper limit of three jobs to be dis played at one time press these buttons to display other jobs Delete Press this button to delete the selected job Item Description List items No Job identification number assigned when the job is queued User Name The user name or user name account name of the user who stored the document Result Displays the result of the operation When th...

Page 29: ...4 Registering the basic information ...

Page 30: ... Comm Set tings and PBX Connection Settings are necessary For details refer to the User s Guide Administrator Op erations Functions Environment and device Fax G3 function Installation of the optional Fax Kit FK 509 Connection of modular cable Internet Fax function Installation of the optional Fax Kit FK 509 Connection of network cable Network settings Specifying an E mail address for this machine ...

Page 31: ...ection of modular cable To send receive fax G3 or PC FAX that uses the telephone line connect the modular cable to the machine Connect one end of the modular cable to the telephone adapter and the other end to the predetermined con nector of this machine ...

Page 32: ...ust be specified in order to use the machine on the network For the detailed procedure refer to the User s Guide Administrator Operations Specifying an E mail address for this machine An E mail address must be registered to this machine to use the Internet Fax function This E mail address is used for sending receiving data It is recommended that the E mail address registered for the administrator ...

Page 33: ...A USB cable is required for connection Use a type A 4 pin male or type B 4 pin male USB cable A USB cable measuring three meters or less is recom mended 4 1 6 Installation of fax driver To use PC FAX installation of the fax driver to the computer is required d Reference For details on how to install the fax driver refer to page 5 2 ...

Page 34: ...destinations can be registered only from PageScope Web Connection For details on address book registration refer to page 12 13 4 2 2 Group Multiple destination addresses can be grouped and registered as a Group This is convenient for sending data to multiple destinations simultaneously Reference Up to 100 groups with a maximum of 500 address book destinations per group can be registered Group dest...

Page 35: ...5 Installation of Fax Driver ...

Page 36: ...the network environment you must configure network settings for this machine For details refer to the User s Guide Administrator Operations Reference For setup procedures using Add Printer Wizard this manual only covers printing through LPR Port9100 For setup procedures for other network connection methods IPP IPPS Web service print refer to the User s Guide Print Operations For USB connection thi...

Page 37: ...er does not support installation in the IPv6 environment of Windows XP Server 2003 For USB connection this manual covers only the plug and play based setup procedures Setup procedures Connection method Reference page Connection method in which installer based set up is possible Network con nection Port9100 p 5 4 Select a connection method during in stallation procedures Select Normal Printing for ...

Page 38: ... so that it can be detected automatically For details refer to the User s Guide Administrator Oper ations Operating system Windows XP Home Edition SP3 or later Windows XP Professional SP3 or later Windows Server 2003 Standard Edition SP2 or later Windows Server 2003 Enterprise Edition SP2 or later Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Enterprise Edition Windows XP Professi...

Page 39: ...must have administrator privileges in order to install the fax driver 0 Before proceeding with the installation be sure to exit all running applications 1 Insert the Drivers CD ROM into the CD ROM drive of the computer Make sure that the installation program starts If the installation program does not start double click AutoRun exe In Windows Vista 7 Server 2008 Server 2008 R2 based computer click...

Page 40: ...r Windows Vista 7 Server 2008 Server 2008 R2 you can select Preference for IPv4 or Prefer ence for IPv6 If the printer MFP is detected using both IPv4 and IPv6 the selected address is pri oritized If no printer is detected turn this machine off then on again In this case turn off this machine and then wait approximately 10 seconds before turning it on again If you turn this machine on immediately ...

Page 41: ...fy the Printer MFP Except for the Above IP Address Host Name on the lower part of the page and then specify this machine manually As a connection method you can select Normal Printing Port9100 USB or Internet Printing IPP Windows Vista 7 Server 2008 Server 2008 R2 supports both IPv4 and IPv6 environments however it does not support Internet Printing IPP in the IPv6 environment 7 Select the compone...

Page 42: ...08 R2 when the Windows Security window for verifying the publisher click Install this driver software anyway In Windows XP Server 2003 when the Windows logo testing or Digital Signature window ap pears click Continue Anyway or Yes 10 If an old version of the fax driver is already installed the Update the printer driver window appears Select the fax driver to be updated and click Install When you u...

Page 43: ... CD ROM drive This completes the fax driver installation Item Name Functions Review Click this button to check the installed items Rename Printer Click this button to rename the printer Property Click this button to configure property settings for the fax driver For details refer to page 8 10 Print Setting Click this button to display the Printing Preferences page of the fax driver and configure v...

Page 44: ...trator Op erations LPD setting of this machine Before using LPR printing enable LPD in TCP IP Settings of this machine d Reference For details on LPD settings of this machine refer to the User s Guide Administrator Operations 5 3 2 Windows Vista 7 Server 2008 Server 2008 R2 In Windows Vista 7 Server 2008 Server 2008 R2 you can install the fax driver by searching for the printer on the network 0 Yo...

Page 45: ...5 4 On the toolbar click the additional functions of the printer In Windows Vista Server 2008 click Add a printer on the toolbar In Windows Vista In Windows Server 2008 In Windows 7 Server 2008 R2 click Add a printer on the toolbar The Add Printer wizard appears ...

Page 46: ...the printer driver dialog box appears go to Step 13 10 Select Custom and then click Settings 11 Change the settings according to the port and then click OK For LPR connection select LPR and then enter Print in the Queue Name box You must discriminate between upper and lower case letters when entering it For Port9100 select Raw and then enter a RAW port number initial setting 9100 in the Port Numbe...

Page 47: ...river soft ware anyway 19 Click Finish 20 After finishing the installation make sure that the icon for the installed fax driver is displayed in the Printers or Devices and Printers window 21 Remove the Drivers CD ROM from the CD ROM drive This completes the fax driver installation d Reference If both RAW Port and LPD are enabled in the network settings for this machine check the enabled port and t...

Page 48: ...rt the Drivers CD ROM into the CD ROM drive of the computer 2 Click Start and then select Printers and Faxes If Printers and Faxes is not displayed in the Start menu open Control Panel from the Start menu click Printers and Other Hardware then click Printers and Faxes 3 In Windows XP select Add a printer from the Printer Tasks menu In Windows Server 2003 double click Add Printer In Windows XP In W...

Page 49: ... computer and then click Next Clear the Automatically detect and install my Plug and Play printer check box The Select a Printer Port page appears 6 Click Create a new port and then select Standard TCP IP Port as the Type of port 7 Click Next Add Standard TCP IP Printer Port Wizard starts 8 Click Next ...

Page 50: ...nd then click OK For LPR connection select LPR and then enter Print in the Queue Name box You must discriminate between upper and lower case letters when entering it For Port9100 select Raw and then enter a RAW port number initial setting 9100 in the Port Number box 12 Click Next 13 Click Finish Add Printer Wizard appears 14 Click Have Disk 15 Click Browse 16 Select a desired fax driver folder on ...

Page 51: ...ter finishing the installation make sure that the icon for the installed fax driver is displayed in the Printers and Faxes window 22 Remove the Drivers CD ROM from the CD ROM drive This completes the fax driver installation d Reference If both RAW Port and LPD are enabled in the network settings for this machine check the enabled port and then change it if necessary For details refer to the User s...

Page 52: ...t If no fax driver is detected turn this machine off then on again In this case turn off this machine and then wait approximately 10 seconds before turning it on again If you turn this machine on im mediately after turning it off it may not function correctly 4 After finishing the installation make sure that the icon for the installed fax driver is displayed in the Printers or Devices and Printers...

Page 53: ...pen the Control Panel select Hardware and Sound and then click View devices and printers When Control Panel is displayed in an icon view double click Devices and Printers 2 Right click the device name of the machine that is under Unspecified and then click Properties If Unknown Device appears instead of the device name of the machine right click the device to delete it and then perform the method ...

Page 54: ...se turn off this machine and then wait approximately 10 seconds before turning it on again If you turn this machine on immediately after turning it off it may not function correctly 4 Select Install from a list or specific location Advanced and then click Next If a page with a message saying Windows connect to Windows Update appears select No not this time 5 Under Search for the best driver in the...

Page 55: ...fax driver uninstaller is not installed 1 Open the Printers Devices and Printers or Printers and Faxes window 2 Select the icon for the fax driver to be uninstalled 3 Remove the fax driver In Windows XP Server 2003 Vista Server 2008 press the Delete key on the computer keyboard In Windows 7 Server 2008 R2 click Remove device 4 From then on follow the instructions on the pages that follow When the ...

Page 56: ...s reason when reinstalling the same version of the fax driver the driver may not be rewritten In this case remove the following files as well Check the C WINDOWS system32 spool drivers w32e86 folder C WIN DOWS system32 spool drivers e64 folder in the e64 system and if there is a folder of the corre sponding model remove it Note that if the PCL PostScript and XPS drivers are installed in addition t...

Page 57: ...6 Sending G3 I FAX ...

Page 58: ... Operation flow 6 1 1 Fax G3 The following describes the operation flow for using fax G3 function Press Fax in the home screen or Fax on the Control Panel Specify the destination Address Book p 6 14 Direct Input p 6 11 Log p 6 13 LDAP search p 6 14 Configure Scan Settings p 6 18 Original Set tings p 6 25 and Communication Settings p 6 21 ...

Page 59: ...nt refer to page 6 25 If the memory becomes full while the document is being scanned scanning cannot continue To send the document pages that have already been scanned press Start To stop the transmission press Cancel Load the original Do not load more than 50 sheets and up to the point where the top of the stack is higher than the mark at one time Such an action may cause an original paper jam or...

Page 60: ...rect Input p 6 11 Log p 6 13 Configure Scan Settings p 6 18 Original Set tings p 6 25 and Communication Settings p 6 21 Load the original Do not load more than 50 sheets and up to the point where the top of the stack is higher than the mark at one time Such an action may cause an original paper jam or damage to the original It may also invite machine failure However an original that exceeds 50 pag...

Page 61: ...ls on specifying the size of an original document refer to page 6 25 If the memory becomes full while the document is being scanned scanning cannot continue To send the document pages that have already been scanned press Start To stop the transmission press Cancel 6 1 3 Recalling a program destination The following describes the procedure to use the program destination Press Start Press Fax in the...

Page 62: ...tinue To send the document pages that have already been scanned press Start To stop the transmission press Cancel d Reference For the description and procedure on registering a program destination refer to page 11 4 and page 12 16 Configure Scan Settings p 6 18 Original Set tings p 6 25 and Communication Settings p 6 21 Load the original Do not load more than 50 sheets and up to the point where th...

Page 63: ...4 Direct Input p 6 11 Log p 6 13 LDAP search p 6 14 Configure Scan Settings p 6 18 Original Set tings p 6 25 and Communication Settings p 6 21 Load the original Do not load more than 50 sheets and up to the point where the top of the stack is higher than the mark at one time Such an action may cause an original paper jam or damage to the original It may also invite machine failure However an origi...

Page 64: ...he document specify its size If the size of the original document is not correctly specified some parts of the image may be lost For details on specifying the size of an original document refer to page 6 25 If the memory becomes full while the document is being scanned scanning cannot continue To send the document pages that have already been scanned press Start To stop the transmission press Canc...

Page 65: ... Others Press this button to select the recipient from the log Documents saved on the machine s memory can also be used p 6 13 4 Off Hook Press this button to put the machine into the off hook state ready for dialing p 6 17 5 Address Book Press this button to select the recipient from the pre registered destinations p 6 14 6 Home screen Press this button to return to the home screen 7 Settings Pre...

Page 66: ...bizhub 42 36 6 10 6 3 Favorites 6 6 3 Favorites Allows you to select a set address for favorites ...

Page 67: ...inistrator Operations 6 4 1 Fax Enter the fax number by using the Keypad or the panel buttons Reference Tone Press to send push button tones when pulse dialing is being used T appears in the screen Pause Press to insert a pause when dialing P appears in the screen Press to insert a dash as a separator symbol while dialing This has no effect on the dialing After you press OK the screen to enter the...

Page 68: ...bizhub 42 36 6 12 6 4 Direct Input 6 d Reference For details on the Cofirm Addr TX refer to the User s Guide Administrator Operations 6 4 2 Internet Fax Enter the E mail address ...

Page 69: ...curity Details ö Disable Job History Display is set to ON a destination cannot be selected from the log If Admin Settings ö Fax Settings ö Fax Function Settings ö Cofirm Addr TX is set to ON a destination cannot be selected from the log PC FAX fax forwarding transmission by turning Power Switch of this machine ON timer transmission job for recovery and manual transmission are not listed in the log...

Page 70: ...e 12 13 For details on group destination registration refer to page 12 15 6 6 1 LDAP G3 Reference To add a searched address to the address book select the destination and press Save To check the detailed information of the destination select a destination and press Details In order to perform an LDAP search the LDAP server must be registered with the PageScope Web Connection For details refer to t...

Page 71: ...ria to search for the desired address Item Description Name Enter the name E mail Enter the E mail address Fax number Enter the fax number First Name Enter the first name Last Name Enter the last name City Enter the city name Company Enter the company name Department Enter the department name Or And Starts With Ends With Select the search condition from Or And Starts With or Ends With ...

Page 72: ...vailable to search for the registered desti nations Type This function enables you to search by the destination type configured when registered destination Name Directly enter the name of the destination to be searched for Type in the name to be searched for and then press OK to display a list of the search results ...

Page 73: ...ings ö Fax Settings ö Fax Function Settings ö Confirm Addr TX is set to ON the off hook function cannot be used d Reference For details on the Cofirm Addr TX refer to the User s Guide Administrator Operations Manual transmission Load the original and configure the scan setting as needed Press Off Hook to turn into the off hook state and the screen appears to select the recipient Press Send select ...

Page 74: ...nts The original type you can select are as follows 6 8 2 Resolution Select the resolution for scanning Reference If Super Fine is selected when sending an Internet Fax the resolution is automatically changed to Fine Item Description Text Original that consists of only text Text Photo Select for originals consisting of both text and photos halftones Photo Original that consists of only photos half...

Page 75: ...originals are placed on the Original Glass or when single sided originals and double sided originals are mixed 6 8 4 Density Adjust the density for the scanned document To adjust the density press or Press Standard to return to default value 6 8 5 Background Removal Adjust background density of originals to be scanned To adjust the background density press or Press Standard to return to default va...

Page 76: ...bizhub 42 36 6 20 6 8 Settings Scan Settings 6 6 8 6 Sharpness When scanning contours for example the edges of text can be emphasized ...

Page 77: ...remote machine or this ma chine is connected to a telephone line via PBX however you may not establish a communication in the super G3 mode depending on telephone line conditions In this case it is recommended that you turn V34 off to send data After sending has been completed this machine automatically returns to the V34 mode Reference This function cannot be used together with the polling RX fun...

Page 78: ...e Transmitting faxes in discount telephone rate hours such as late at night or early in the morning will reduce the cost Use the Keypad to specify the communication starting time Reference It is specified in hours and minutes You cannot specify the date A maximum of 16 timer transmissions including transmissions being redialed can be queued In order to send a timer transmission the date and time m...

Page 79: ...ts to a specific User Box of the remote machine by entering the SUB address and the password Specific User Boxes include the followings Confidential TX Documents are sent to the Confidential RX User Box of the remote machine Enter the destination User Box number in the SUB Address box and the confidential transmission password in the Password box Relay TX Documents are sent to the Relay Distributi...

Page 80: ...cified address is displayed If user authentication is enabled the E mail address specified in the user registration is displayed If both E mail addresses are unavailable the box is blank Setting To change the sender s address press From You can select from Administrator E mail Addr or User E mail Address or you can directly enter an address You can enter up to 320 characters Administrator E mail A...

Page 81: ... determine the size of paper to be scanned Standard Size Select the size to scan the original with a predetermined paper size such as Letter Custom Size Enter the dimensions of a custom size other than the standard sizes X direction Enter a value from 5 83 to 14 00 inches 148 0 to 356 0 mm Y direction Enter a value from 5 51 to 8 50 inches 140 0 to 216 0 mm ...

Page 82: ...maximum length of 1 000 mm can be sent 6 10 3 Simplex Duplex Select either to scan a single sided original or to scan a double sided original when the ADF is used Item Description 1 sided Scans one side of the original 2 sided Scans both sides of the original Cover 2 sided Scans the first page of the original as a cover in the single sided mode and also scans the remaining pages in the double side...

Page 83: ...is stapled This adjusts the scan of double sided originals so that the binding position is not reversed Item Description Left Bind Original with the page position at the left Top Bind Original with the page position at the top Auto Sets the binding position to the long side if the size is 11 11 16 inches 297 mm or smaller or the short side otherwise ...

Page 84: ...6 6 28 6 11 Mode Check 6 6 11 Mode Check In the Fax screen press Mode Check to check the specified destinations and details of Fax settings To delete destinations select the one you wish to delete and press Delete ...

Page 85: ...cipient s line is busy the machine redials after a specified period has elapsed 6 12 1 Auto redialing If a fax cannot be sent for example because the recipient s line is busy the machine automatically redials the same destination for the number of redials specified in Line Parameter Setting The transmission job is handled as reserved job for redialing before the job is redialed ...

Page 86: ...7 Receiving G3 I FAX ...

Page 87: ...on Memory RX or PC Fax RX Settings refer to the User s Guide Administrator Operations 7 1 Receiving G3 Without external telephone connected 7 1 1 Auto RX Dedicated for fax line Specify this mode to use the telephone line dedicated for fax transmission The machine automatically starts receiving fax data when it detects the ring signal for the specified times Reference To receive fax data in auto mo...

Page 88: ...e set to Manual RX To receive fax data manually by operating the Control Panel of this machine when the external telephone rings press Off Hook in the Fax screen and make sure Receive is selected Press Start or press Start To receive fax data manually the following settings are required External telephone Connected Admin Settings ö Fax Settings ö Comm Settings ö RX Mode Set to Manual RX Receiving ...

Page 89: ... using remote reception with pulse dialing the telephone must be switched to the tone by external telephone Remote RX is not available for external telephone without this function For details refer to the instruction manual for the telephone 7 2 2 DRPD Select this mode when using DRPD Distinctive Ring Pattern Detection Specify this mode when both a telephone number and a fax number are allocated f...

Page 90: ... machine capable of receiving data the data is discarded and not printed If data is received with a resolution not supported by this machine a reception error occurs For the resolution of data that can be received by this machine refer to page 14 2 The subject and body text of received Internet Faxes are not printed Receiving E mails automatically The machine automatically checks the POP server fo...

Page 91: ...ue to paper jamming running short of consumables or other reasons data is saved in the memory until the machine is ready to print it again This function is referred to as In memory proxy reception After recovering from trouble such as paper jamming the saved reception document is printed auto matically This function may not be available if the memory is full ...

Page 92: ...00 documents are printed on the paper of the same size at the same magnification If the same size paper is not available it is printed on the paper larger than the original size Reference A document cannot be divided to print on multiple pages If the paper tray of the optimal paper size runs out of paper a message appears prompting you to sup ply the paper of the size The message remains displayed...

Page 93: ...ide Administrator Opera tions Step 2 Select actual print paper size Checks whether the paper size determined in Step 1 is loaded in the machine or not Optimal paper size loaded Printing starts Optimal paper size unavailable or User Settings ö Machine Settings ö Paper Tray Settings ö Au to Tray Switch is set to OFF The alternative paper size is searched for in the descending order as shown in the t...

Page 94: ...r than the paper size the image is printed on the next larger paper size most suitable paper size When Print Separate Fax Pages is set to OFF The received document is automatically reduced between 75 and 96 and printed If the received document still does not fit within a single page even after being reduced up to 75 any part of the image that does not fit within the paper will be lost The image is...

Page 95: ...ader Footer Settings ö Footer Position setting d Reference For details on the setting of Footer Position refer to the User s Guide Administrator Operations Inside Body Text The reception information is printed so that it is overlaid on part of the original image Outside Body Text The reception information is printed on the outside of the original image area Not Printed If RX Ft OFF is selected the...

Page 96: ...8 Sending a PC FAX ...

Page 97: ...g numbers between 0 and 9 hyphen P and T in the FAX Number box To send a fax overseas enter the country number at the beginning of the number Change the communication mode if necessary ECM Select the check box to use ECM error correction mode If the V 34 check box is selected you will not be able to clear this check box V 34 Mode Select the check box to use the super G3 fax transmission mode Selec...

Page 98: ...n register up to 100 recipients To remove a registered recipient use Delete From List 8 If necessary to configure the fax mode details click Fax Mode Setting Details and to specify the fax cover sheet select the FAX Cover Sheet check box For details refer to page 8 6 and page 8 7 9 Click OK The fax data is sent via this machine ...

Page 99: ... recipient in the Personal Information list Clicking Find allows you to search for recipients by specifying conditions 3 Select a recipient name from the Personal Information list and then click Add Recipients To send a fax to multiple recipients add them in the same manner You can register up to 100 re cipients To delete the recipient added to Recipient List select the name of the recipient to be...

Page 100: ...pup window follow the Sending operation Steps 1 through 5 For details refer to page 8 2 2 Select Address Book List from the list on the left side of the window to display the desired recipient in the Address Book list Clicking Get Addr Info starts the communication with this machine reading information of the ad dress book Clicking Find allows you to search for recipients by specifying conditions ...

Page 101: ...x machine using F code fill in the SUB Address and Sender ID boxes In the SUB Address box you can enter up to 20 numbers 0 through 9 In the Sender ID box you can enter up to 20 characters including numbers 0 through 9 and For details on the SUB address and sender ID refer to the User s Guide Administrator Oper ations Item Name Functions Print Recipient File Select this check box to print the origi...

Page 102: ...nfigure the FAX cover sheet in the FAX tab of the fax driver before sending faxes For details refer to page 8 14 1 Select the FAX Cover Sheet check box in the FAX Transmission Popup window 2 Click Settings The FAX Cover Sheet Settings dialog box appears 3 Select the size of the cover sheet from the Cover Size drop down list 4 Use the Basic tab to specify the format of the cover sheet and subject o...

Page 103: ...tab of the fax driver Item Name Functions Standard Select this button to use the preset text Details Select this button to specify details in Recipient Setting Details in the lower part Load with Joint Name Select this button to add recipients in joint names The contents of the recipient list in the FAX Transmission Popup window are added Change Each Recip ient Select this button to change the inf...

Page 104: ...pany log mark and map on the cover sheet use the Image tab to spec ify the image file To specify the size select the Zoom check box and enter the value in the box To specify the posi tion enter the values in the X and Y boxes The specifiable file type is BMP 8 Check the specified contents To confirm the enlarged layout image click Check Clicking Add allows you to save the cover sheet settings with...

Page 105: ...7 Server 2008 R2 if Devices and Printers is not displayed in the Start menu open Control Panel from the Start menu and select View devices and printers under Hardware and Sound In Windows XP Server 2003 click Start then Printers and Faxes In Windows XP Server 2003 if Printers and Faxes is not displayed in the Start menu open Con trol Panel from the Start menu select Printers and Other Hardware the...

Page 106: ...rations Clicking Acquire Settings allows you to configure the destination 8 2 3 Settings tab Item Name Functions Display Constraint Mes sage Select this check box to display the message when functions that cannot be configured simultaneously are enabled for the fax driver Verify Authentication set tings before printing Select this check box to verify authentication settings for this machine be for...

Page 107: ...tton to display Help of the items in the displayed window Add Favorite Setting Click this button to save current settings so that they can be recalled later For details refer to page 8 23 Edit Favorite Setting Click this button to change saved settings For details refer to page 8 24 Default Click this button to restore settings immediately after installation View Displays the sample page layout ba...

Page 108: ...necessary to configure their settings in Device Option For details refer to page 8 10 Printer Information Click this button to start PageScope Web Connection and check the printer information This button is enabled only when your computer can communicate with this machine Item Name Functions ...

Page 109: ...nication time Print Recipient File Select this check box to print the original after sending a fax This function can also be specified as a transmission condition when sending a fax Timer Send Specify the sending time Click Reflect Current Time to display the cur rent time set on the computer in the Send Time box This function can also be specified as a transmission condition when sending a fax SU...

Page 110: ...ent If it is different from the original size and the zoom is set to Auto the output image will be enlarged or reduced to fit the size Zoom Select an enlarge or reduce ratio Authentication Account Track Click this button to specify the user name and password when User Au thentication is enabled on this machine or the account name and pass word when Account Track is enabled on this machine For deta...

Page 111: ...he password If public user access is allowed on this machine the fax function can be used by selecting Public User It is necessary to configure server settings when user authentication is performed with the server Click Server Setting and then select a server Clicking Verify allows communication with this machine to confirm whether the entered user can be authenticated This function is available o...

Page 112: ...are using account track be sure to enable it in the Device Option list For details refer to page 8 10 1 Click the Basic tab 2 Click Authentication Account Track 3 Fill in the Department Name and Password boxes as registered in this machine You can enter up to 8 characters for the Department Name and the Password Clicking Verify allows communication with this machine to confirm whether the entered ...

Page 113: ... box and then select a condition from the drop down list To configure settings for Border or Layout Order click Combination Details and then on the appeared window configure settings Reference Sending documents containing pages of different sizes or orientations in one job may cause images to be partially lost or to overlap Item Name Functions Combination Select this check box to send a document w...

Page 114: ...eet the title will not be attached To provide the name with a title on the fax cover sheet enter the name with a title in the Name box In each of the Name Company and Department boxes you can enter up to 80 characters In the FAX Number box you can enter the fax number using up to 38 characters including numbers between 0 and 9 hyphen P and T To send a fax overseas enter the country number at the b...

Page 115: ...r to save the phone book will be displayed 7 Click Yes The Save As dialog box appears 8 Locate the folder you want to save the file to enter the file name and then click Save The phone book is saved as a new file The Save As dialog box appears only when you have added the first recipient to a phone book When you change the phone book the second and subsequent times the Save As dialog box will not ...

Page 116: ...ick Delete At the same time that recipient is deleted from the groups it belongs to Reference If you have added pairs of names and fax numbers using Register To Phone Book when sending faxes they are displayed in the Simple Entry folder of the phone book The personal information of the des tination registered to Simple Entry folder can also be edited Changing group membership From Personal List on...

Page 117: ...from Personal List to the new folder by dragging the name to the folder To change a folder select one you want to change and then click Edit To delete a folder select one you want to delete and then click Delete Reference Alternatively you can move a recipient to a folder by right clicking on the name of the recipient select ing Copy or Cut right clicking in the destination folder and selecting Pa...

Page 118: ...er settings and up to 20 private driver settings Only the administrator can select the Sharing check box d Reference You can save export the settings in a file For details refer to page 8 25 Item Name Functions Name Enter the registration name of settings In the Name box you can enter up to 30 characters Icon Select an icon You can register settings without selecting an icon Sharing Select this ch...

Page 119: ... of settings or select items for the settings to be recalled 1 Click Edit in Favorite Setting in the Printing Preferences page of the fax driver 2 Select the name of settings you want to change from the list and then configure items To delete them click Delete To change the display order select a name of the settings and then move it to a desired position using Up or Down 3 Click Option select the...

Page 120: ...n Favorite Setting in the Printing Preferences page of the fax driver 2 Select the name of settings to be exported from the list and then click Export The dialog box for saving the setting file appears 3 Locate the folder you want to save the file to and then enter the file name 4 Click Save A setting file is created The extension of the file is ksf Reference To load the saved setting file in the ...

Page 121: ...9 Convenient functions G3 I FAX PC FAX ...

Page 122: ...dmin Settings ö Fax Settings ö Memory RX ö Memory RX must be set to ON The password to open the list can also be set When the Internet Fax is received and the received data is not supported it is discarded and not print ed For details refer to page 7 5 The document stored in SSD can also be used from PageScope Web Connection For details refer to page 12 11 This function cannot be used together wit...

Page 123: ...cified in Admin Settings ö Fax Settings ö Forward TX Settings For details refer to the User s Guide Administrator Operations When the Internet Fax is received and the received data is not supported it is discarded and not print ed For details refer to page 7 5 If a document with a resolution of 300 e 300 dpi is received as an Internet Fax it can not be forwarded to a fax G3 destination In this cas...

Page 124: ...times Documents received during the time that printing is prohibited are all printed when the machine is finally able to print Reference These functions can be specified in Admin Settings ö Fax Settings ö Nighttime RX Settings For details refer to the User s Guide Administrator Operations This function cannot be used together with PC FAX reception memory reception or fax forwarding ...

Page 125: ...the sender and the receiver are cross checked to conduct transmission only when both passwords match Reference These functions can be specified in Admin Settings ö Fax Settings ö Closed Network RX Pass word For details refer to the User s Guide Administrator Operations To use the closed network reception function the sender must have the password transmission func tion ...

Page 126: ...ial User Box of the recipient machine is referred to as confidential transmission This function is available only if the recipient s machine is capable of handling F code 1 Send 2 Confidential user box 3 Receive Sending by confidential transmission To send a fax by confidential transmission enter the box number of the destination Confidential RX User Box and password For details on confidential tr...

Page 127: ...instruction station 2 Long distance call 3 Relay distribution station 4 Local call 5 Relay distribution destination The fax machine that requests a relay transmission and sends a document is referred to as relay in struction station The fax machine that receives fax data from the relay instruction station and relays it to the destination is referred to as relay distribution station This function i...

Page 128: ...n Admin Settings ö Fax Settings ö PC Fax RX Settings ö PC Fax RX Setting must be set to ON When the Internet Fax is received and the received data is not supported it is discarded and not print ed For details refer to page 7 5 The document stored in SSD can also be used from PageScope Web Connection For details refer to page 12 11 This function cannot be used together with memory reception fax for...

Page 129: ...10 Description of reports and lists ...

Page 130: ...rinted automatically upon completion of a sequential broad cast transmission if Admin Settings ö Fax Settings ö Fax Report ö Broadcast Report is set to ON Reservation TX Report G3 PC FAX This report is printed automatically when a transmission is reserved if Admin Settings ö Fax Settings ö Fax Report ö TX Reserve is set to ON Broadcast Reservation Report G3 PC FAX This report is printed automatica...

Page 131: ... Communication Report is printed automat ically Also it can be printed manually For details on how to print refer to the User s Guide Administrator Operations Printing interval can be selected from Every 100 comm Every Day 100 Daily No in Admin Settings ö Fax Settings ö Fax Report ö Activity Report ö Output Settings If you have specified the output timing of activity reports to Every Day or 100 Da...

Page 132: ...d from the recipient Cont Printed if a transmission error has occurred and the job is put in a queue for retransmission error page redial LOVR Printed if the length of document page to be received exceeds the limit Internet Fax POVR The upper limit of received pages is exceeded This message is printed if the number of document pages to be received exceeds 999 Internet Fax SOVER Printed if the broa...

Page 133: ...dmin Settings ö Fax Settings ö Fax Report ö TX Result Report 10 2 3 Broadcast Result Report Printed automatically when a sequential broadcast transmission is completed You can enable or disable this report to be printed in Admin Settings ö Fax Settings ö Fax Report ö Broadcast Report In addition you can specify the printing mode All Dest Mode Once in Broadcast Result Report ...

Page 134: ...r transmission is specified You can enable or disable this report to be printed in Admin Settings ö Fax Settings ö Fax Report ö TX Reserve 10 3 2 Broadcast Reservation Report Printed automatically when a sequential broadcast transmission is reserved You can enable or disable this report to be printed in Admin Settings ö Fax Settings ö Fax Report ö TX Reserve ...

Page 135: ... 10 4 Report printed for Internet Fax 10 4 1 Internet Fax Rx Error Report Printed automatically when the reception of Internet Fax fails You can enable or disable this report to be printed in Admin Settings ö Fax Settings ö Fax Report ö I Fax RX Error Report ...

Page 136: ...0 10 5 Report printed for PC FAX 10 5 1 PC Fax TX Error Report Printed automatically when an error occurs in PC FAX transmission You can enable or disable this report to be printed in Admin Settings ö Fax Settings ö Fax Report ö PC Fax TX Error Report ...

Page 137: ...nformation included in the list Information included in the list varies depending on the type of address book Fax I Fax Item Description No Address book registration number Index Registered index characters Name Registered destination name Fax number Registered fax number Item Description No Address book registration number Index Registered index characters Name Registered destination name E mail ...

Page 138: ...rint refer to the User s Guide Ad ministrator Operations Print sample Information included in the list Item Description No Group destination number Name Registered group name Speed Dial No Address book registration number registered for the group destination Number The number of address book registration registered for the group destina tion ...

Page 139: ...ns For details on how to print refer to the User s Guide Administrator Operations Print sample Information included in the list Item Description No Program destination number Name Registered program name Address Book Type of address book destination and address book destination No or des tination directly entered ...

Page 140: ...bizhub 42 36 10 12 10 6 Common lists 10 10 6 4 Fax Set UP Information List Print the fax settings list of this machine For details on how to print refer to the User s Guide Administrator Operations ...

Page 141: ...bizhub 42 36 10 13 10 6 Common lists 10 ...

Page 142: ...11 User Mode Settings ...

Page 143: ...ing Addr is set to Restrict a destination cannot be registered from the Control Panel and the user mode of PageScope Web Connection Internet Fax destinations can be registered only from PageScope Web Connection For details on ad dress book registration refer to page 12 13 Group destinations are registered from PageScope Web Connection For details on group destination registration refer to page 12 ...

Page 144: ...he Confirm Address function refer to the User s Guide Administrator Operations Favorites For frequently used destinations set to ON This displays the destination in the Favorites list allowing it to be found more easily Index Select the index Line Settings Configure the line that is used to send faxes ECM OFF Error Correction Mode ECM is cancelled to shorten the trans mission time ECM is an error ...

Page 145: ...istered If Admin Settings ö Security Settings ö Security Details ö Registering and Changing Addr is set to Restrict a destination cannot be registered from the Control Panel and the user mode of PageScope Web Connection Registering program destinations 1 Press Fax in the home screen or the Fax on the Control Panel and then configure settings for the items which you wish to register as a program 2 ...

Page 146: ... 11 5 11 1 Address Registration 11 Details Press this button to check the contents of a registered program After checking them press Close Delete Press this button to delete a registered program To delete press Yes ...

Page 147: ... Remote RX Enabled Select whether or not the remote reception function is used Default OFF Remote RX No Type in the remote reception number 2 digits for performing remote reception Default Fax Settings Configure the default settings settings selected when Reset is pressed for the fax function Default Factory Default Display Fax Ac tivity Fax TX Specify whether or not to display a message indicatin...

Page 148: ...12 PageScope Web Connection ...

Page 149: ...era tions 1 Start the Web browser 2 Enter the IP address of the machine in the URL field and then press the Enter key on the computer keyboard http IP address of the machine Example When the IP address of this machine is 192 168 1 20 http 192 168 1 20 When IPv6 is set to enable while a browser other than Internet Explorer 6 is used Enter the IPv6 address enclosed in brackets to access PageScope We...

Page 150: ...owser Reference Some Web browser versions may provide different menus and item names For details refer to the Help for the Web browser For Internet Explorer 1 Select Internet Options in the Tools menu 2 In the General tab select Temporary Internet files Settings 3 Select Every visit to the page and click OK 4 Click OK For Mozilla Firefox 1 Select Options in the Tools menu 2 Select Privacy and sele...

Page 151: ...hentication is enabled in this machine Display Language The language used in the PageScope Web Connection screens is specified from the machine s Control Pan el In addition the language can be selected from the Language drop down list in PageScope Web Con nection Reference Though the selection of language is changed in the Language drop down list the language displayed on the Control Panel remains...

Page 152: ... enabled select an external authentication server Logging in to the administrator mode To configure the system security print or network setting log in to the administrator mode d Reference For details on how to log in the Administrator mode refer to the User s Guide Administrator Operations 12 2 2 Logout Click Log out at the upper right of the window to the login page Reference If timeout occurre...

Page 153: ...o display the version information of PageScope Web Connection 3 Login user name Displays the current login mode icon and user name public admin istrator registered user or account 4 Status display Displays the status of the printer and scanner sections of this ma chine with icons and messages 5 Log out Click this button to log out the current mode and log in again 6 Refresh Click this icon to refr...

Page 154: ...ng displayed Icon Status Description Ready The machine is online and either ready to be operated or al ready operating Warning Caution is required but scanning or printing can continue Error Caution is required before the next scanning or printing job can be performed Fatal The machine must be restarted If the error is not corrected after the machine has been restarted the machine must be repaired...

Page 155: ... to check the information on the consumables be ing used in the machine Counter Total Counter Enables you to check the number of pages that have been printed in this machine according to function Sheets Printed by Paper Size Enables you to check the number of pages that have been printed in the machine according to paper size Sheets Printed by Paper Type Enables you to check the number of pages th...

Page 156: ...you to check the jobs being processed in the ma chine Send Receive Save Job History Print Enables you to check the jobs that have been processed in the machine Send Receive Save Communication List Scan Enables you to check the list of communication that has been processed in the machine Fax TX Fax RX ...

Page 157: ... Settings Font Form PCL Font Enables you to check the PCL fonts installed in the machine PostScript Font Enables you to check the PostScript fonts installed in the ma chine Form Overlay Enables you to check the form overlay installed in the machine Report Types Report Types Specify settings for printing the various reports Direct Print Direct Print Specify a file saved in the computer to print it ...

Page 158: ...Number Select the range of user registration numbers to display users in the selected range Thumbnail Displays the image of the first page of the stored file Clicking the image displays the file information File Name Displays the name of the stored file Clicking the file name displays the file information Copy Click to download the stored file Delete Click to delete the stored file from the machin...

Page 159: ...this machine or to register and change an address Up to 2000 destinations can be registered with an address book Group Enables you to check the group destination registered in this machine or to register and change the destination Program Enables you to check the program destination registered in this machine or to reg ister and change the destination Subject Enables you to register or change up t...

Page 160: ...list of destinations in the se lected range Search from In dex Select an index to display the list of addresses with the selected index No Displays the registration number Function Displays the registered functions Name Displays the registered name Edit Click this button to edit the registered address The available items are the same as those for registration Delete Delete an address from the addr...

Page 161: ...tion Destination Enter the fax number of the destination up to 38 characters Communication Setting Specify the communication settings Select whether or not to enable each of V34 Off ECM Off or Check Destination Item Description No Specify the registration number of the destination Name Enter the destination name up to 72 characters Index Select the index character used when searching for the desti...

Page 162: ...stered functions Name Displays the registered name Edit Click this button to edit the registered group The available items are the same as those for registration Delete Click this button to delete the group Item Description Name Enter the group destination name up to 72 characters Destination Search by Number Select a range of registration numbers to display the list of destinations in the selecte...

Page 163: ...registration number Function Displays the registered functions Name Displays the registered name Edit Click to register or edit a program destination If no program destinations have been registered when this button is clicked the New Registration page appears Select the communication method for the pro gram destination to be registered For details refer to page 12 17 If a program destination has a...

Page 164: ... program destination name Search by Number Select a range of registration numbers to display the list of destinations in the selected range Search from In dex Select an index to display the list of addresses with the select ed index Search from Function Select a function to display the list of addresses with the se lected function Destinations list Select the radio button of the destination you wi...

Page 165: ...Select whether or not to perform timer transmission To perform timer trans mission enter the send time Password TX Select whether or not to perform password transmission To perform pass word transmission enter the password F Code Select whether or not to use the F code for transmission To use this func tion enter the SUB address and password Item Description Destination Settings Displays detailed ...

Page 166: ...the password F Code Select whether or not to use the F code for transmission To use this func tion enter the SUB address and password Item Description Destination Settings Displays detailed information for the destination Click Edit to edit destination information Resolution Select the resolution used for scanning the original Simplex Duplex Select whether to scan one side or both sides of the ori...

Page 167: ...rnet Faxes Item Description No Displays the registration number E mail Default Select the E mail subject to be used as the default Subject Displays the name of the E mail subject Edit No Displays the registration number Subject Register the subject of the E mail message up to 64 bytes Delete Click to delete the E mail subject ...

Page 168: ...Faxes Item Description No Displays the registration number E mail Default Select the E mail body text to be used as the default Text Displays the name of the E mail body text Edit No Displays the registration number Text Register the body text of the E mail message up to 256 char acters Delete Click to delete the E mail body text ...

Page 169: ...bizhub 42 36 12 22 12 6 Administrator mode 12 12 6 Administrator mode d Reference For details on the Administrator mode refer to the User s Guide Administrator Operations ...

Page 170: ...13 Troubleshooting for fax problems ...

Page 171: ... ly positioned Position the document correctly Is the Original Glass dirty Clean the Original Glass Is the text in the docu ment written too faint Adjust the density when scanning the original Is the telephone line cor rectly connected Is the telephone line disconnected Check the telephone cord for connection and if un plugged plug it securely Is there a problem with the recipient s fax ma chine M...

Page 172: ...ent is correct Or send a fax with Check Dest Send set to No Problem Cause Remedy Problem Cause Remedy Transmission is not possible Does the size of E mail to be sent exceed the SMTP server capacity If the size of E mail exceeds the SMTP server capacity if specified an error occurs and the E mail cannot be sent For details on the SMTP server capacity settings refer to the User s Guide Administrator...

Page 173: ...cified printer name Is the network or USB cable connected cor rectly Check that the cable is correctly connected In there an error occurred on this machine Check the Control Panel of this machine Are there unprocessed jobs remain queued on this machine Check the processing order for the job using Job List on the Control Panel of this machine Is there an unregistered account name or pass word has b...

Page 174: ...opy Operations Is the machine out of toner No fax can be received if the toner is exhausted Replace the toner bottle For the procedure for replacing the toner bottles refer to the User s Guide Copy Operations Is the Receive Mode set to Manual RX If Admin Settings ö Fax Settings ö Comm Set tings ö RX Mode is set to Manual RX it is necessary to perform the reception procedure manually For the proced...

Page 175: ...tridges re fer to the User s Guide Copy Operations Is the network cable cor rectly connected Check the network cable for connection and if discon nected connect it securely Are cables connected correctly Check that the network cable modular cable and any other relevant connectors are correctly connected Is the memory insuffi cient Load paper if it is empty and then print the faxes stored in memory...

Page 176: ... pears You are trying to config ure the functions that cannot be combined Check carefully the functions you have specified and then specify the functions that can be combined Cannot send a fax according to the settings you have configured The settings may not be configured correctly Check the setting of each item of the fax driver The selected functions can be combined in the fax driver but not on...

Page 177: ...gain with only one destination specified PC Fax TX Error Error occurred while receiving PC Fax TX data An error occurred while receiv ing PC FAX TX data This error is automatically cleared PC FAX Restricted PC Fax is restricted A PC FAX transmission is pro hibited on this machine Enable the PC FAX transmis sion function For details refer to the User s Guide Administra tor Operations I Fax TX Faile...

Page 178: ...s the procedure for notifying your service representative of a problem 7 CAUTION To prevent the risk of serious accident perform the following when the service call screen is displayed and the facsimile is no longer operable Write down the trouble code of the message Turn off the Power Switch Remove the power cord from the outlet Contact your service representative and inform them of the trouble c...

Page 179: ...14 Appendix ...

Page 180: ...r printed de pending on the selected page splitting setting Resolution Super Fine Reception only 200 e 400 dpi 8 e 15 4 dot mm Super Fine 400 e 400 dpi 16 e 15 4 dot mm Fine 200 e 200 dpi 8 e 7 7 dot mm Standard 200 e 100 dpi 8 e 3 85 dot mm Faxes are transmitted at any of the above scanning line densities according to the capabilities of a recipient s machine Item Specifications Protocol Internet...

Page 181: ...er 2003 32 bit 64 bit Windows XP 32 bit 64 bit Windows Vista 32 bit 64 bit Windows Server 2008 32 bit 64 bit Windows Server 2008 R2 Windows 7 32 bit 64 bit CPU Pentium 3 400 MHz or higher Windows Vista 1 GHz or higher Memory 512 MB or more Interface USB connection USB 2 0 High Speed Network connection TCP IP RAW port LPR ...

Page 182: ...ote that the second side of the document has a different top or bottom relation bit The abbreviation for binary digit The smallest unit of information data quan tity handled by a computer or printer A bit uses only a 0 or a 1 to indicate data BMP The abbreviation for bitmap This is a file format for saving image data The file extension is bmp Commonly used on Windows platforms BMP covers the color...

Page 183: ...ym for Delivery Status Notifications a delivery status notification message being returned from a receiver to a sender when the E mail is de livered to the receiver s mail server ECM Error Correction Mode ECM is the error resending method used for G3 communication ECM checks whether the data is correctly sent to the destination and should it be not the case ECM resends the same data while maintain...

Page 184: ...s in the network layer of the OSI reference model IPX SPX The abbreviation for Internetwork Packet Exchange Sequenced Packet Ex change This is a protocol developed by Novel Inc typically used in Net Ware environments LAN The acronym for Local Area Network This is a network constructed by con necting computers on the same floor in the same building or in neighboring buildings LDAP The acronym for L...

Page 185: ...stalled printer NDPS print servers also integrate management related to the network printers NDS The acronym for Novell Directory Services This allows the centralized man agement in a hierarchical structure of shared resources such as servers printers and users information on the network as well as the access privilege and other information related to the users NetBIOS The abbreviation for Network...

Page 186: ...Ware environments This module mon itors changes pauses restarts or cancels print jobs Queue name A logical printer name required for LPD LPR printing A name assigned to each device for allowing printing to the device via net work Receiving A fax machine status where it receives a call Redial A function of dialing a fax number again when recipient s line is busy after waiting for a specified length...

Page 187: ...nvironments Spool The acronym for Simultaneous Peripheral Operation On Line Data to be out put to a printer is not sent directly to the printer but is temporarily stored in another location The stored data is then sent collectively to the printer Sub scanning direction The vertical direction for scanning documents Subnet mask A value used to divide a TCP IP network into small networks subnetworks ...

Page 188: ...ne line via a pri vate branch exchange switchboard If this occurs the G3 mode should be disabled by turning V34 off Web browser Software used to view Web pages Typical Web browsers include Internet Explorer and Netscape Navigator WINS The acronym for Windows Internet Naming Service This is a service availa ble in Windows environments to call the name server responsible for conver sion between a co...

Page 189: ...15 Index ...

Page 190: ...ab 8 10 Connection 5 2 Connection of network cable 4 4 Connection of USB cable 4 5 Control panel 3 2 Current status PageScope Web Connection 12 7 Custom size 8 15 D Density 6 19 Direct input Fax 6 11 Internet Fax 6 12 DRPD 7 4 E ECM OFF 6 21 E mail address This machine 4 4 E mail settings 6 24 Environment and device requirements 4 2 Error message 13 8 Export 8 25 F Favorites 6 10 Fax 12 14 12 15 1...

Page 191: ... book 8 4 8 19 Phone book entry 8 21 Plug and play 5 18 Polling 2 6 Polling RX bulletin 6 22 Polling RX Polling RX 6 21 Port9100 5 5 5 10 Pprint 12 10 Printing upon data reception 7 7 Program 12 16 Program destination 4 6 11 4 Program list 10 11 R RAW port 5 5 5 10 Receiving 7 2 Receiving G3 7 2 Receiving I FAX 7 5 Receiving E mails automatically 7 5 Redialing 6 29 Relay distribution 9 7 Remote RX...

Page 192: ...6 15 4 15 1 Index by item 15 W Windows 7 5 2 5 10 5 18 Windows Server 2003 5 3 5 14 5 20 Windows Server 2008 5 2 5 10 5 18 Windows Server 2008 R2 5 2 5 10 5 18 Windows Vista 5 2 5 10 5 18 Windows XP 5 3 5 14 5 20 ...

Page 193: ...Settings 6 24 Ends With 6 15 F Favorites 11 3 Fax 6 11 11 2 Fax Default Tab 11 6 Fax number 6 15 11 3 Fax RX 11 6 Fax Set UP Information List 10 12 Fax Settings 11 6 Fax TX 11 6 F Code TX 6 23 File Name 6 24 First Name 6 15 From 6 24 G Get Addr Info 8 5 I Index 11 3 Installing 5 5 Internet Fax 6 12 L Last Name 6 15 LDAP 6 14 Left Bind 6 27 Line Settings 6 21 11 3 Long Original 6 26 M Mode Check 6 ...

Page 194: ...bizhub 42 36 15 6 15 2 Index by button 15 T Text 6 18 Text Photo 6 18 Timer TX 6 22 Top Bind 6 27 Type 6 16 U Uninstall 5 21 User Settings 11 6 V V34 OFF 6 21 11 3 ...

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