Kodak ESP 9 Printer User Guide
83
Troubleshooting “quick start”
Kodak provides several methods to help you troubleshoot your All-in-One printer issues.
Here are some quick tips:
x
Turn off your printer and then unplug it. Wait five seconds, and then plug the power
cord back into the printer. Finally, turn the printer back on.
x
Confirm that you are using a 2.0 USB cable to connect the printer to your computer. If
you need to buy one, they are available online at
www.kodak.com/go/aio
, or from your
local electronics and printer retailer.
x
Make sure that you have the most up-to-date All-in-One printer software and Help files
from the Internet. Visit
www.kodak.com/go/support
to download the latest files.
x
View the troubleshooting information found in Kodak Home Center software on your
computer. After opening Home Center, click the question mark (
?
) button:
x
Macintosh
: The
button is located at the lower-left of the Home Center window.
x
Windows
: The
button is located at the upper-right of the Home Center window.
Use the Help window to view troubleshooting topics. (Windows users can also select
Troubleshoot
from the Help panel on the main Home Center window.)
x
You can also get troubleshooting help at the Kodak Web site. Visit
www.kodak.com/
go/support
for support for your Kodak printer.
General troubleshooting
Printer fails to power on
Probable Cause
The power supply is not properly connected.
10
Troubleshooting
Note:
Many issues with degradation in performance or print quality can be
resolved by meeting or exceeding the recommended system requirements.
See
Chapter 11 on page 83.
Summary of Contents for ESP 9 ALL-IN-ONE PRINTER - SETUP BOOKLET
Page 17: ...All in One Printer print copy scan fax 9 User Guide ...
Page 28: ...Getting Help 4 Kodak ESP 9 Printer User Guide ...
Page 82: ...Copying 58 Kodak ESP 9 Printer User Guide ...
Page 130: ...Troubleshooting 106 Kodak ESP 9 Printer User Guide ...
Page 146: ...Glossary 122 Kodak ESP 9 Printer User Guide ...
Page 148: ...If you need to call Customer Support 124 Kodak ESP 9 Printer User Guide ...
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