2-6 Keysight N5290/1A Service Guide
General Product Information
Keysight Support, Services, and Assistance
2-
Keysight Support, Services, and Assistance
Information on the following topics is included in this section.
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“Shipping an Item to Keysight for Service or Repair”
Service and Support Options
The N5290/1A system has a one-year service warranty which covers
troubleshooting the system to an individual instrument, device, or cable. The
service warranty includes repair or replacement of defective components. Most
repairs require that the defective component be returned to Keysight.
There are many other repair and calibration options available from the Keysight
Technologies support organization. These options cover a range of service
agreements with a variety of time frames. The following support products with
their associated options are available for purchase with the initial product
purchase.
— R1280A Return to Keysight Warranty and Service Plan
Options are available to extend the warranty period to five years.
— R1282A Return to Keysight Calibration Plan
The analyzer is delivered with a one-year calibration certificate. Options are
available to have Keysight Technologies provide three or five year
calibration coverage (perform the annual calibration two or four times).
Options for basic calibration or SO/IEC 17025 or ANSI/NCSL Z540.3–2006
standards compliant calibrations are available. After calibration, the
analyzer will be returned with a calibration label, a calibration certificate,
and the calibration data.
— R1288A Return to Keysight On-Site Warranty and Service Plan
Same as R1280A, but the service is provided at the customer site.
— R1298A Return to Keysight On-Site Calibration Plan
Same as R1282A, but the service is provided at the customer site.
RxxxxA extended warranties are required to be purchased with initial
instrument purchase. If you have an existing system and would like to
https://www.keysight.com/find/calibration
.
Extended warranties are available in many geographical areas. Contact
Keysight for additional information on available service agreements for
this product. Refer to
Summary of Contents for N5222B
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Page 10: ...6 Keysight N5292A User s and Service Guide Contents ...
Page 28: ...1 18 Keysight N5290 1A Service Guide Safety and Regulatory Information Site Preparation 1 ...
Page 86: ...3 50 Keysight N5290 1A Service Guide System Tests and Adjustments Adjustments 3 ...
Page 128: ...5 10 Keysight N5290 1A Service Guide Theory of Operation Theory of Operation 5 ...
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