94 Chapter 8 - Troubleshooting
ERROR - Hard disk drive not recognized.
Reason
Solution
Hard disk drive power cable is not
attached.
Open the base unit and ensure
power cable is properly attached.
Hard disk drive SCSI cable is not
attached.
Open the base unit and ensure the
SCSI cable is properly attached at
both ends.
A SCSI address conflict exists
between the hard disk drive and
another SCSI device.
Set SCSI ID to an unused value.
Refer to the hard disk drive
vendor’s documentation.
SCSI termination is not disabled.
Disable SCSI termination. Refer
to the hard disk drive vendor’s
documentation.
Some viruses cause the system to
not recognize hard disk drives.
Run a virus scan program that
checks the Master Boot Record.
Clear any viruses detected by the
program.
ERROR - CD-ROM drive is not recognized.
Reason
Solution
CD-ROM drive power cable not
attached.
Open the base unit and ensure
power cable is properly attached.
CD-ROM drive SCSI cable not
attached.
Open the base unit and ensure
SCSI cable is properly attached.
SCSI termination is not disabled.
Disable SCSI termination. Refer
to the CD-ROM drive vendor’s
documentation.
A SCSI address conflict exists
between the CD-ROM drive and
another SCSI device.
Set SCSI ID to an unused value.
Refer to the CD-ROM drive
vendor’s documentation.
ERROR - “Invalid configuration information for SLOT XX”
message displays.
Reason
Solution
System is not properly configured
to recognize the new ISA option
board.
Run the System Configuration
Utility and set the board to its
proper configuration according to
manufacturers instructions.
Summary of Contents for TDZ-400 Deskside
Page 1: ...TDZ 400 Deskside Setup and Maintenance Guide March 1996...
Page 28: ...14 Chapter 1 Getting Started...
Page 38: ...24 Chapter 2 Configuring the System 11 Restart the system...
Page 68: ...54 Chapter 4 Maintaining the System...
Page 112: ...98 Chapter 8 Troubleshooting...
Page 136: ......